Dolphin Escape

Dolphin Escape Robotic Pool Cleaner Review

Best Price
$569
Robert K. Robotic Pool Cleaner Expert Reviewed by Robert Knight
The Dolphin Escape Robotic Pool Cleaner has the following:
  • Best Above-Ground and Small In-Ground Robotic Pool Cleaner - As the Best Above-Ground and Small In-Ground Robotic Pool Cleaner, the Dolphin Escape sets a new bar for pool robots. With constant power, 4000 GPH motors, HyperGrip Tracks, HyperBrush, and the all-new MaxBin, the Dolphin Escape impressed us on multiple occasions after a month of testing in our test tanks.
  • New Max-Series Pool Cleaner - A part of the Max-Series, the new Dolphin Escape's HyperBrush, HyperGrip Tracks, and MaxBin made it one of the top pool robots of the year
  • MaxBin Filtration - MaxBin Filtration - The New Gen-2 filter is here and over 50% larger than first-generation pool robots. Easy to lift and clean, we loved how easy it was to clean our pool.
  • HyperGrip Tracks - HyperGrip Tracks allow the Escape to cling to your pool floor and scrub away tough debris with its HyperBrush.
  • 3-Times More Suction Power - Over 3-times more suction power than robotic pool cleaners, the Dolphin Escape delivers an astonishing 4000 gallons per hour of suction power - That's over 65 gallons per minute!
  • Best-in-Class Warranty - Best-in-Class 2 Year Warranty, 30 Day Risk-Free Trial, and No Restocking Fee - Over 50% longer than other pool robots, the Dolphin Escape's warranty makes sure your investment is protected. Not to mention the risk-free 30 day trial and promise of no restocking fee ever.
  • Dolphin Escape Oversized Filter Basket
  • Dolphin Escape SmartNav 2.0
  • Dolphin Escape High-Speed Brush
  • Dolphin Escape Top Access Filter
  • Dolphin Escape 2 Year Warranty
  • Dolphin Escape Flagship Above Ground Cleaner
  • Dolphin Escape Dual Motors
  • Dolphin Escape HyperGrip Tracks
  • Dolphin Escape Smart Timer
  • Dolphin Escape In Water
  • Dolphin Escape Navigation
  • Dolphin Escape by pool
Scorecard

Ratings

Waterline Cleaning Good Average
NanoFiltration Good Free with Purchase at Select Retailers
Pool Coverage Good Average
User Experience Excellent Excellent
No Restocking Fee Excellent No Restocking Fee Ever
30 Day Trial Avaliable Excellent Avaliable from All Sellers
Warranty Excellent 2 Year Warranty
Check mark Highs

Best Above Ground Pool Cleaner (Also works fantastic for In-Ground Pools)

Easy-to-clean oversized MaxBin

Covers entire floor, can handle slopes, and even goes partially up the wall

Easy to setup - Simple plug and play design

2 Year Warranty - Full Coverage that isn't Prorated

X icon Lows

Only floor coverage - but perfect for Above Ground Pools

No Weekly Timer - Look at Dolphin Cayman for Timer & Wall Climbing


Dolphin Escape Review

An In-Depth Review by Robert Knight

Above ground pools come with their own unique maintenance challenges, and not every robotic pool cleaner is up to the job. Many owners of above ground pool owners opt to manually vacuum and clean their pool themselves in order to bypass making the financial investment of a robotic pool cleaner that isn’t built specifically to handle the hitches you often find above the ground. However, Maytronics has refined and developed the Dolphin Escape robotic pool cleaner to excel at just that – and at one of the lowest price points you’ll find on the market. With this bot in tow, we found an above ground pool in need of some serious TLC and decided to see how it faced those challenges.

First Impressions

Assembling the Escape The Dolphin Escape came packaged securely and free of damage. We had read reviews that assembly was simple, but we didn’t realize how simple it would be. Within five minutes of unboxing it, we had removed all the plastic coverings and plugged the cleaner in to its power supply unit. Simply drop the Escape into the water, let it sink to the bottom, and press the power supply button.

The Look and Feel

Weighing just over 13 pounds while dry, the Escape feels light and nimble. Although it doesn’t weigh a ton, the design of it still looks and feels sturdy enough to take on daily pool cleanings if need be. The outer plastic is heavy duty and durable, and the tread on the belt and bristles are forces to be reckoned with against the dirtiest and most slippery underwater obstacles. And with just one button on the power supply, you won’t feel any sense of panic or dread at figuring out how to operate the thing – there’s one button.

The Escape at Work

With assembly taken care of easily, it was time to drop the Dolphin Escape into the water and see how it ran.

The above ground pool we chose for testing was very dirty. Having not been cleaned since the winter months passed, the bottom of the pool was noticeably darker with dirt and algae. There were plenty of leaves, acorn, and pollen floating thanks to nearby trees, and the pool is also a favorite swimming spot of the family dog. So, it was dirty enough to give the Escape a run for its money.

Once it settled onto the bottom of the pool and started running, you could see a distinct difference in color immediately. It scrubbed and sucked up all of the fine dirt and algae that had been congealing on the bottom, revealing a brighter and cleaner difference at once. It was kind of hypnotic, actually, to watch it run back and forth and magically leave behind a trail of pristine pool surface. This is thanks to Dolphin’s patented HyberBrush. The intensely durable bristles we mentioned before are powered to spin twice as fast as traditional pool brushes. As a result, you can see the Escape doesn’t just vacuum the pool, it actually scrubs it.

The Escape’s product specifications say it’s designed to clean and scrub just the floor, but it actually went above and beyond and cleaned the walls of the pool as well. It didn’t always make it to the waterline to grab and buildup there, but it did a very good job climbing and cleaning the walls. We believe this is because of the patented Hypergrip continuous tracks on the wheels of the Escape. Instead of a plain and conventional wheel, it’s equipped with continuous rubber tracks that cling to slippery surfaces.

On top of that, the Escape navigated obstacles intelligently. It glided over the drain without pausing or wasting time and energy backing up to go around it, and it even rose to the challenge of scrubbing the hard-to-reach corners of the pool.

Many pool cleaners wander around aimlessly. While the Escape doesn’t have the intelligence to map and memorize your pool, it is equipped with SmartNav 2.0. This software scans the base of your pool and tells the robot where it has and hasn’t been so it doesn’t overlap cleaning paths or waste time on a job. We watched it as it traversed our test pool, and it didn’t linger anywhere too long, nor did it miss any obvious strips.

The cleaning time clocked in at about 90 minutes. It did a surprisingly thorough cleaning job for such a short time. If the pool had been bigger or if there were many more leaves, sticks, dirt, and miscellaneous debris, we could easily have cleaned the filter and tossed it back in for a second run without any hassle.

What’s the Verdict?

All in all, the Dolphin Escape cleaned extremely well, even better than we anticipated for a robotic pool cleaner of this price range.

The Filter Doesn’t Lie

Visually we saw a striking contrast from the state of the above ground pool beforehand to after the Escape went to work. But it’s a different story when you pop open the bot itself and look inside the filtration system.

The canister is oversized, but in a good way. Dolphin designers chose an oversized filter cartridge that holds 60% more debris than traditional cartridges, and it has none of the headache that comes with tedious debris bags. The cartridge was filled with all sorts of leaves, acorns, muck, and various other types of debris. It even grabbed dog hair and a few smaller kids toys that had been abandoned at the bottom of the pool.

The filter itself was substantially darkened with fine dirt and algae, which is a promising sign of the Escape’s underwater cleaning ability. You also have the option to pay more for an ultra-fine filter that grabs even more sediment, which is a good idea if you live in an area with lots of wind or silty/sandy top soil. But even fitted with the standard filter, the Escape’s filtration system shows off its hard work, that’s for sure.

Like a Well-Oiled Machine

We have to give props to Dolphin for creating a symbiotic relationship of power and efficiency in the Escape. We mentioned the brushes that spin twice the speed of regular robotic pool cleaner brushes, but there are other working parts that make for an excellent final product. The vacuum itself is bi-directional, so it picks up contaminants going both forward and in reverse. Unlike other robotic pool cleaners on the market, it uses two DC motors as opposed to weaker AC motors, so the Escape is able to power itself efficiently and filter an impressive 75 gallons of water per minute.

Fantastic Warranty

The Dolphin Escape comes with a two-year warranty. Other models by the Dolphin offer usually have this standard two-year warranty. The two-year limited warranty isn’t pro-rated or limited to the number of hours or cycles you use the Escape. And the 30-day return policy is there if you decide this model isn’t right for your pool.

Room for Improvement

At this price point, there’s really not much to critique about the Dolphin Escape. But we’ll try anyway.

Potential Tangling Above ground pool cleaners from Maytronics’ Dolphin line don’t usually have the brand’s patented anti-swivel device on their cords. To get one, you can upgrade to one of their in-ground robots, which also work beautifully for above ground pools. The Escape has a 40-foot thermoplastic rubber cable that is designed to reduce the frictional drag, but no swivel. We didn’t notice much tangling with our few test runs, probably because it’s a shorter and well-designed cable. However, you may experience some mild cord tangling with regular usage.

Why Do You Want This Robotic Pool Cleaner?

Ease of Maintenance

As far as maintaining robotic pool cleaners goes, this one is about as simple as it gets. Like most on the market, the Escape recommends cleaning the filter and canister after each cleaning job. This is incredibly easy. When you open the filtration system, the handle for the canister immediately pops up. Unlike the filter bags of the old days, the canister not only traps debris well, but it is a breeze to remove it, too. Spray it down with a hose and dump out any larger items like leaves, sticks, or acorns. The filter removes seamlessly as well, requiring a light dousing with the hose to remove fine dirt. Pop it back into place and leave it be. It’s that straightforward.

Cost Efficient

The Dolphin Escape is a fantastic value. As a true robotic cleaner with a microprocessor control, you’ll be hard-pressed to beat that number. It’s simple, elegantly designed, and powerful. You get more for your money with the Escape than you might think.

Energy Efficient

Whatever the upfront cost, you’re saving money in the long run with the Escape’s energy efficiency. It uses DC motors instead of traditional AC motors, meaning it reduces your energy costs up to 90% more than old-school AC-powered cleaners. Dolphin estimates it costs approximately 5 cents an hour to operate, so you won’t eat into your electric bill by using it all summer.

Cleans Like a Pro

Dolphin products are often the enemy of pool maintenance companies. The Escape is no exception. We tried to set it up for failure with an extraordinarily dirty pool, but it still sucked up gunk, debris, and algae that had been sitting stagnant for weeks. More than that, it did its job easily and without the hassle of a convoluted operating system, tedious maintenance, or having to completely outsource the cleaning process.

If you’re looking for a low-maintenance, reasonably priced robotic cleaner for your above ground pool, the Dolphin Escape is your answer. Save yourself the backache and sweat of manually cleaning your pool, and steer clear of cheaper, generic pool cleaner options. The Escape’s above-ground-specific design is the perfect accompaniment to pool life, essentially letting you toss it in the water, press a button, and walk away. Plus, features like energy efficiency and its lightweight handling make it easy on your wallet and back. Let the Escape do the hard work for you so you can free up time for what’s really important – enjoying that pool of yours.

Robert K. Robotic Pool Cleaner Expert

About Robert Knight

With over 5 years of robotic pool cleaner experince after working for one of the largest online pool retailers, Robert joined Robotic Reviews as one of the premier authors. With hours of hands-on testing on the Dolphin Escape, read his thoughts on the cleaner.

Dolphin Escape
Robot Class: Above Ground

Features

MaxBin

50% Larger than Cartridge Filters

Innovative one-click empty, the MaxBin is the newest innovation from the Dolphin Max-Series line. With an optional NanoFilter, you can upgrade the Escape's cleaning performance.


NanoFiltration Capability

Next Gen Filtration Captures More.

Taken from the Dolphin ProLine, the Dolphin Escape has the ability to use NanoFilters - these optional filters are available to purchase or even given for free in bundles by select Authorized Dealers. These high-tech, plated filters are able to capture microscopic algae, debris, sand, and more in your pool water - all while increasing water clarity. To use, just simply snap them in and your Dolphin Escape is ready. NanoFilters are a must have for any pool robot.


Energy Saver

Ultra Efficient

Save hundreds of dollars a year while cleaning your pool!

Dolphin Escape saves hundreds of dollars a year in energy when compared to pressure-side or suction-side cleaners.


Plug and Play

Plug and Play

Simply Plug Dolphin Escape in and start cleaning!

Set up has never been easier. No installation needed. Dolphin Escape is ready to go right out of the box. No extra pumps, plumbing, or anything else needed. Simply plug Escape and start cleaning!


Smart Navigation

Precise Navigation

Powered by SmartNav 2.0™ Technology

SmartNav 2.0™ coverage is powered by an advanced navigation system. This technology ensures that the most effecient route is used to clean your pool floor. So smart, the system automatically navigates around obstacles and quickly returns to its route.

Videos

Compare to other highly rated robots

Dolphin Cayman Robotic Pool Cleaner

Dolphin Cayman Pool Cleaner

Dolphin Quantum Robotic Pool Cleaner

Dolphin Quantum Pool Cleaner

Best Price

$709

Check mark Highs

Best Value Robotic Pool Cleaner - Cleans and Scrubs Walls & Floors

Increased Max-Series Performance, but cheaper than several other top cleaners

Easy-to-clean oversized MaxBin with optional NanoFilters

Programmable Weekly Timer - Set the Cayman to run every day automatically

2 Year Warranty - Full Coverage that isn't Prorated

Best Price

$1147

Check mark Highs

Advanced ProLine Waterline Cleaning

2 Filters Included - NanoFilter and Standard XXL MaxBin

Programmable Smart Timer - Automatically run every day

Anti-Tangle Swivel - Prevents Tangles

2 Year Warranty - Full Coverage that isn't Prorated

Pool & Shop

Where To Buy

Seller Buy From Availability Shop Online
Buy at Amazon.com $639 In Stock (Prime eligible + No Restocking Fee) Shop At Amazon
Poolbots Logo $569 In Stock (Free Shipping + No Restocking Fee) Shop At Poolbots
SpectraLight Logo $569 In Stock (Free Shipping + No Restocking Fee) Shop At SpectraLight
PoolRobots Logo $569 In Stock (Free Shipping + No Restocking Fee) Shop At PoolRobots

Looking for the best deal on the Dolphin Escape and other robotic pool cleaners? Look no further, we have you covered. We searched the web and found the best deals on Maytronics, Aquabot, Polaris, and other cleaners.

Links may contain affliate links at no cost to you. We try to maintain the most accurate and update to date prices. However, pricing can vary dependent upon the vendor.


Customer Reviews


Escape Robotic Icon
4 and half stars 4.5 Based on 1192 Reviews

Featured Reviews:

3 stars
It goes in SLEEP Mode after 80 minutes. It needs to come with a remote and filter!

fizzleswim - Reviewed in the United States on July 31, 2018

I have edited my review and uped it's rating because the seller responded quickly. Yes this goes into "Sleep Mode" after 60 to 90 minutes. .Is the Dolphin really worth paying double what other robotic cleaners cost? I have only used it 3 times and I am less than thrilled. I think the maker could have come up with a better product description. I just wish it was easier to find out basic facts about this cleaner before purchase. You really shouldn't have to be forced to read dozens of reviews to find out that : (1) It stops working . Usually around 85 minutes but the power control unit doesn't shut off. (1a) that the manufacturer suggest that you wait 30 minutes after you manually shut it off and clean the basket to restart it (2). If you have a large pool it WILL skip areas. The "Mapping" touted by the manufacture seriously needs work (2a) and you will need to turn off the power unit and manually move the pool cleaner to ensure your pool gets clean. (3) It doesn't get up fine particles like sand. There's a very expensive add on that is suppose to do it. (4)The Cleaner doesn't do steps. (5) Unlike it's competition , that's half the price, it doesn't come with a remote. So why did I buy it? Well most of the reviewers Raved about howl it and called it wonderful. I can't help but wonder how the majority of reviews would read if they updated them in 60 days. I'd really like to know how it works for those that live where you can swim year round. I would also like to know what happens when they store it after swim season. Is it still a five star rating? The reviews for the Aquabot I pulled out started with negativity but then most of the reviews I read where a few months old and were talking about how the newer model did't hold up. So it's early days for me and I guess that I still have to decide if I need to buy a different cleaner to compare it with or if I should return this Dolphin Cleaner. So far I can state that, Yes, it "remaps" each time it's inserted into the pool but if you have a larger above ground pool it misses a lot. My pool is an Oval Above Ground that is about 16 X30 . My Pool either has 48” or 52" high steel walls. I don't remember as we buried it so only a couple of feet are above ground. It's a little over 4 feet deep. The Dolphin cleaner only climbs when first activated and then only about 6 inches at most. My pool has a "thru-wall "wide mouth skimmer. It filters a lot debris on the surface and I can maually vacuum it easily but if a robot could do it with a minimum of fuss why should I? This pool cost a lot of money. I bought the cleaner mainly for the "off season" so that it would be easier to reopen the pool next year. So far I am not certain this was such a great investment. We have put a lot of money into the pool. 2 summers ago we bought pool steps to make entry/exit easier. The Cleaner doesn't do steps and that's understandable I guess. It does seem to like to "pop wheelies " in the middle of the pool at which point sometimes the lid for the skimer basket inside of it opens . I then have to turn it off. Bring it to the side of the pool, reach down grab the handle pull it up( and that Dolphin is a lot heaver full of water than going in So Always use the handle) pull it up and close the lid and restart. Yes it has lost all of the material that was previously in the basket. So at this point it's starting over at square one. Yes, I realize that this pool cleaner is like an indoor "Roomba" but at almost $700.00 American dollars if it decide to stop working it should go back to where it entered the pool and power off like the roomba. At this price point it SHOULD come with everything needed like a "fine particle basket". It would also be very nice if it came with a remote controller that way you could direct it to the areas it missed when you have to restart it. It didn't arrive on time but I don't blame the seller or Amazon as I have horrific mail carriers. I have only had it about a week . I am less than trilled that I have to go out and move the cleaner to areas it missed and then restart it to get my pool clean, When it does work it picks up large items. Yesterday an afternoon shower came along. Somehow my chlorine dispenser lost its lid and lost a 3" tablet. I ran the cleaner in the evening. It ran for 84 minutes exactly then stopped. However, I was happily surprised to see that when I picked the cleaner up by the handle and took it out of pool along with a few leaves, some grit, there was a chlorine tablet! I am so happy that it picked this up as it could have damaged my liner. I am still not sure for this amount of money if I am going to keep it. I really feel that in the product description it should state that it stops and doesn't pick up fine particles. The Aquabot states "...propels through the water to automatically brush, vacuum and micro-filter dirt, debris and contaminants. " The Aquabot also clearly states that it shuts off after a certain time period. Some models even come with a remote! Seriously it's half the price of this one. I just don't know if the Dolphin cleaner is worth all the extra money. I have't tried putting it on a timer yet so I can't speak to if or how that works. I have a couple of weeks to figure out if I am keeping it. I may bite the bullet and get another cleaner and do a side by side comparrison but I really can't afford two. I don't know if I will keep it. . It started out as expected I was so excited when it arrived. I carefully read and followed the directions. Placed it gingerly in the pool.I plugged it in. I pushed the power button and the Dolphin Escape Robotic Above Ground Pool Cleaner started right up the wall. My son and I watched it for a bit. He remarked that it looked like a smaller version of the one our local Aquatic fitness center uses and that it's like a Roomba for pools. So as we have a house Roomba I didn't expect it always get everything. So far I have tried using the Dolphin Escape Robotic Above Ground Pool Cleaner three times. Each time it just stops working. The power is on it's going along great and then before it has cleaned half the pool it just stops. I have had to turn off the power and wait 30 minutes. I go back outside. I check the "trash basket:, which hasn't been clogged or full but I dump out the basket and replace anyway. I then reposition the Dolphin Escape Robotic Above Ground Pool Cleaner to the unclean areas in the pool . I press the power button and it starts back up and goes to work. It does Seriously for Over $600.00, which is twice what the competiton cost, why should I keep it?

5 stars
Absolutely love this thing!

Corey V - Reviewed in the United States on July 19, 2022

This thing is incredible. The stock filter basket holds super fine material, and is very high capacity. I am very impressed how much stuff it filters out of the pool. This thing sucks up everything off of the bottom and perimeter of the pool. One thing to be aware of is that it doesn't "climb" the walls. It does go verticle on the bottom of the walls to clean the perimeter of the pool, but it does not climb all the way up the walls. This was great for our pool though because we have the intex wall mount skimmer that would be easily damaged if this thing climbed all the way up the walls. Buying this thing was the best money I've ever spent on a pool accessory. No more manual vacuuming!!!!! Get one! You won't regret it!

5 stars
Great so far!

Amazon Customer - Reviewed in the United States on August 17, 2022

I have used this review for about a week now. All is going great so far. The easiest to clean and use. The only problem I have is the finding a way to shade the controller. By the pool there isn’t any shade on purpose.

5 stars
Expensive

pd23 - Reviewed in the United States on August 7, 2022

I thought the price was high. I have to say after using it, I am happy I made the investment. I love it. Has a removable basket to clean , very easy, and simple to clean. It’s a little bulky and heavy, storage is a little difficult if you don’t have the space. I like that it’s also runs on electricity,

5 stars
Game changer

Brian - Reviewed in the United States on June 5, 2022

Firstly, my pool is 28’ with a deep center. My pool cover ripped off over the winter (as it does every year due to seemingly being in a wind tunnel during storms) and the bottom of the pool was quite littered with dirt and leaves. Initially I gave it a quick vacuum but always fought with the pump while it lost suction and then I’d just be pushing debris around. I finally caved and bought this vacuum (used) from Amazon. While it came in virtually worse appearance than the listing stated, it still works flawlessly. Set it in, and forget it! I checked on it after about an hour and was super pleased to see what it had picked up. After the second run the pool floor was virtually spotless. My pool has a deep center too and the vacuum navigated with ease through it. I just purchased the ultra fine filter - so hopefully smaller dirt deposits will pick up more, but the filter it came with certainly does the job too! If you’re looking at this vacuum - buy it!

5 stars
simplicity of use

Burt - Reviewed in the United States on August 29, 2022

this product works really great in my above ground pool much cheaper on amazon than local pool supply.

5 stars
Suction power and easy to use

Ruben Hassell - Reviewed in the United States on June 20, 2022

Retired cop. I hated cleaning the bottom of the swimming pool with my old handheld vacuum cleaner that I purchased about two years ago- I had to use physical hard manual labor to clean the bottom of the swimming pool. After some research -my wife and I decided to take a chance and purchase the Dolphin Escape Robotic Above Ground Pool Cleaner. Momamia! The Dolphin Escape Robotic cleaner works great! So far, no complaints-the floor of the swimming pool is left very clean. Its a bit pricey but I feel like it’s worth every dime. I make it a habit to use flushing water to clean the screen container ( located in a compartment) inside the robotic dolphin- every time I clean the pool. The screen container holds the items sucked up by the robotic dolphin cleaner. This item saves me a lot of time to do other things on my honey do list!

5 stars
Great Above Ground Pool Cleaner!

JA - Reviewed in the United States on December 21, 2019

I had an Aquabot Breeze XLS and the power supply went out. So I decided to try something different and order this Dolphin.... oh my goodness! The difference it makes is amazing! The Aquabot is a lot messier to use and doesn't pick up nearly the debris that this Dolphin does! Plus the Aquabot has 2 baskets and they don't go in to the cleaner part smoothly and you have to put cloth bags inside the baskets in hopes that it will pick the fine debris up... but it doesn't and what it does pick up pretty much comes out when you lift it out of the water. NOT so with the DOLPHIN... it picks up the finest particles just using the basket that came with it and when you lift it out of the water nothing goes back into the water but water! YAY! And, clean up is SUPER easy! The basket fits perfectly and has a spring loaded handle so when you put the basket in the cleaner and close the top, it automatically goes down and the top shuts nice and tight! Then when you open the top of the cleaner, the handle springs up and when you remove the basket, everything stays in the basket. Clean up of the basket is easy... there is a latch on the side that opens the bottom so all the debris falls out and then you just rinse the sides and bottom off... the sides also come off if there's lots of debris you need to rinse off. I have not used the fine particle basket yet as there has been no need! The Dolphin keeps my pool cleaner than it's ever been! The only negative I have is the cord could be a little bit longer. My pool is 33 ft round - we have a room off the deck where the plug is located and it's not near the ground but a little over halfway up the wall so when I plug the power supply in and attach it to the cord, the cord isn't quite long enough to reach to the other side of the pool. That's the only issue. Overall, I love this pool cleaner for ease of use and clean up and the fact it gets all the debris up! The only other negative I have is about the manufacturer who will not answer emails no matter how many I send. I am trying to find out if there is a caddy I can get for this model so I don't have to turn it upside down after every use (I guess that's so the tracks and brush hold their shape.

5 stars
A Tale of 2 Cleaners, Out with old, in with the new.

SupercarStreetracing - Reviewed in the United States on March 2, 2017

So I have been suffering....and let me repeat this....suffering for over 5 years with a Kreepy Krauly Great White which retails for over $400 bucks. I have been looking at robotic cleaners for a while. This project came in 2 steps. 1) Eliminate most of the tree limbs around/above the pool dropping leaves in, and 2) Purchase a REAL robotic pool cleaner. Step one was completed this weekend. As many limbs as could be removed were cut, and above the pool is completely clear now. Step 2 started on Monday, I found this robotic vacuum out of the blue and it had several good reviews AND a $50 rebate, so I thought WTH, I might as well get it. Yesterday (Wednesday) the vacuum arrived, but I had work to do first. Three huge piles of tree limbs from the tree cutters to haul to the streets so the city waste will pick it up. 3 hours later I had the 2 piles next to the pool clear. Next I had to remove the winter net from the pool which in the past is the only defense against leaves and debris. Of course removing the net means all the debris stuck around the edges of the net most likely goes in the pool, which FYI already had a lot of debris in it because my Kreepy Krauly Great White refuses to go to the shallow end. EVER. So we have a pool full of debris and I removed the Great White and took pictures of it for its ebay auction. I opened the Dolphin Escape excitedly. I couldn't wait to try it. It was ready to go out of the box. Connected the power cable to the power supply after untangling the cord completely, dropped the thing in the water and hit start. 1 hour later, the pool looked like the photo I attached. Now, granted, it didn't get every single thing out on the first try. I ran it for a second cycle and went to bed and when I woke up I'd say 99 percent of the debris was totally gone. I was so happy. I pulled it out, opened the lid and found all that stuff in the debris canister. Easily emptied it, washed it with a hose, and put it back in the unit. I disconnected the power cable, untangled and coiled the cable onto the unit, and placed it upside down as instructed in my storage shed so it could get a nap after all the hard work. I can't say enough how pleased I am about this purchase. I also got the 4 year extended warranty available, which I encourage you to also do. I would say this is a huge win, factoring in of course it it lasts a long time. I'm thinking I'll have to do this maybe 2 or 3 times a week in the winter time but I may not even need the pool net anymore! EDIT: I noticed when the cleaner switches directions it leaves the ground and floats, popping a wheelie. I called maytronics and they said this is a feature, not a flaw. I find that difficult to believe, however since it still cleans properly every single time, I cannot hold it against them. Edit 7/20/17 - Unit is still working GREAT. I use it once a week, have had no problems. I will stress to you, buy the extended warranty. Getting an extended warranty on a pool cleaner is almost unheard of, and it's cheap, so buy it. But still this thing is running like a freaking champ! Fast forward to 2020- The unit still works great. My ONLY issue is the one design flaw with this thing and it is that it pops stupid wheelies every time it changes directions. This is definitely not a feature. When it's popping wheelies it's not cleaning.

5 stars
Works Extremely Well!

T.J. H - Reviewed in the United States on July 31, 2022

I've used this robot a could of dozen times in the last two months, and it works fantastic! Not a single criticism. It even sucked up a rock that my son threw in the pool. Very impressed!

5 stars
Best purchase for pool ever!

Jamie - Reviewed in the United States on August 4, 2022

Just toss it in and walk away. Gets the sand, bugs, and leaves off the bottom. So easy to clean too!

5 stars
Great cleaner

Ashraf Zaqief - Reviewed in the United States on July 24, 2022

I haven’t had to put any effort to clean up my pool with this robotic, it works great, and it made my life a lot easier, my pool has never been cleaned like this year.

5 stars
Makes our life easier!

Portia Rice - Reviewed in the United States on August 11, 2022

Keeps the pool entre ready.

5 stars
Love it.

Debra Lynn Gefell - Reviewed in the United States on August 13, 2022

Awesome

5 stars
Brilliant

Paul Whiteley - Reviewed in the United States on July 6, 2022

I do not know why I waited so long to get me one of these. The pool has never been so clean. I have an odd-shaped pool so it will always miss one section but as I know it will miss it I just brush it and displace the dirt and the robot will do the rest :-)

5 stars
awesome machine

Scott Pope - Reviewed in the United States on July 22, 2022

Does an excellent job better that i could have hoped . Worth the money my pool has never been so clean

5 stars
Love this.

Laura Richey - Reviewed in the United States on June 28, 2022

We love everything about this robot pool cleaner. We have had a pool for many years about 15 years and we always vacuumed it ourselves. This little is so awesome just put him in and let him do the work. Best thing I have every got for our pool. Only wish we would of gotten 1 years ago.

5 stars
Best investment ever bought for the pool

John Monroe - Reviewed in the United States on July 30, 2022

Best investment ever bought for the pool

5 stars
Takes a lot of pool cleaning work off this mom.

Spring MC - Reviewed in the United States on June 20, 2022

Wish I bought this when I bought my pool a few years ago. So much work goes into cleaning debris out of the pool. I can set this in watch it start and then go run errands , clean the house or skim the top of the pool. Then I rinse out the container inside the Dolphin and store till next time.

5 stars
Best Purchase

Tammy C - Reviewed in the United States on July 21, 2022

Best purchase we made. It cleans the pool in no time and is very easy to use.

5 stars
So far, i am very happy with this product

James G - Reviewed in the United States on June 24, 2022

Ready to use right out of the box, zero set-up and assembly (except plugging it in). The second thing i really like about it is the ease of cleaning the filter/trap. The filter cleaning is simple and quick, open it, remove the filter, and spray it with hose, takes no more than a minute.

5 stars
Love my dolphin escape pool vac

lesa rains - Reviewed in the United States on June 14, 2022

Bought last month. Life is much easier. Amazing how it cleans. Plug in ,Drop in water, turn on and it goes to work. Shuts off when finished. I do have to make sure cord has no twist before I start because the cord twists up during vacuuming sometimes. Cleanup is a breeze. Just pull basket out rinse the filters and basket. Good to go.

5 stars
This is easy for anyone to use.

Charlotte Mills - Reviewed in the United States on July 4, 2022

It has a little trouble going over the mat at the ladder, but after a little working around, it corrects itself. I like that it takes care of the dirt, and it isn't going into my pool filter.

5 stars
Amazing

Amazon Customer - Reviewed in the United States on June 24, 2022

Best purchase!! Never gets tangled. Runs for 2 hours and super easy to clean! I could never get the bottom basket lid off or on when I would clean the pool. Now I just pop the basket out and spray it off. Wish I would have bought it sooner

5 stars
This is it!!!

JTL - Reviewed in the United States on June 24, 2022

For the price, I honestly doubted it would be worth it. In a couple uses, this mini robot cleaned my entire pool allowing me to focus on other duties around the house. Spend the money once and be done with it!!!

5 stars
Easy to Use

Samantha Foley - Reviewed in the United States on July 16, 2022

Easy to use. Works great with our above ground pool. Worth the money!

3 stars
Pops wheelies, and gets stuck in floor return

Jeremy Grist - Reviewed in the United States on July 15, 2021

At first I was excited about this purchase. I did a lot of research and read tons of reviews. I felt like it was going to be just awesome to have this and not have to brush my pool as much. I bought this model and put it to use right away. The first thing I noticed, was that when it was trying to go forwards, it would pop the front end up off the ground. When that happens, the suction and brush is no longer effectively pulling trash off the bottom of the pool. I thought maybe the styrofoam float on the power cord was too low (below the water level), so I loosened it and made it sit on top of the water level; it didn’t change. Now, the bot will make a full strip without popping a wheelie, but it will still frequently ride a wheelie several times throughout the process. My thought is that the bot needs to be weighted by a few more pounds. I may give this a shot. Another issue is, it always gets stuck on my floor register for water return at the center of the pool floor. I haven’t figured out how to remedy this yet. It happen nearly every cycle and I have to yank on the power cord to get it to come loose. One more thing, the floating cord is not tangle free. Every cycle or two, you need to undo the cord from the power supply and get the kinks out of it. Not a big deal, but if the cord had some sort of swivel attachment to the bot, maybe it wouldn’t tangle up. On a good note, it seems to pick up trash pretty well, when it’s not doing wheelies. The basket screen is easy to remove and clean.

5 stars
Fantastic

Sandy - Reviewed in the United States on July 15, 2022

Our pool has never been cleaner and more sparkly!

5 stars
Amazing purchase

Eric - Reviewed in the United States on June 8, 2022

Love that you throw it in and forget it! The basket comes apart and rinses right off! And can change them if you need to purchase the ultra fine attachments. The only thing that’s different is that it does wheelies every once in a while.

5 stars
Vacuum quit working after a year and five months

Angie Sue Gaudet - Reviewed in the United States on July 11, 2022

This vacuum quick working after a year and five months.

5 stars
enjoying my pool instead of pushing my handheld vacuum during pool time.

T Tack - Reviewed in the United States on June 23, 2022

My pool floor was pretty bad, I have used the Dolphin escape 4 times. The pool is almost completely clean. It has really been great.

4 stars
Relief!

Mike Murphy - Reviewed in the United States on July 25, 2020

We love our dolphin and have named him "Bob." Pros: easy to use, set up & clean. Fun to watch Bob scurry about as he climbs walls, pops wheelies and gets to work. Run time is about an hour and does a good job. Cons: 1.) I hate the tether and it should be longer. I run an extension cord from a electrical socket to a chair by the pool and plug the control head in there, tether is then long enough to get from one end to the next of our 15k gal in-ground pool. 2.) Bob is heavy to lift out of the water so I use a hook, handle on top could be taller to expedite removal. 3.) Debris basket does not remove easily and sometimes opens upon removal dumping contents wherever you are standing, be prepared. 4.) Bob is electric so no swimming in the pool while Bob is working. Overall, Bob was a good purchase at a decent price. We did buy the three year warranty for peace of mind. After four months of every other day work, Bob is working flawless. I would buy this product again.

5 stars
I'm now a believer

Jimmie D. Smith - Reviewed in the United States on April 10, 2022

After doubting that these robotic cleaners could really do a good job, I decided to take a chance on this model when it was on sale. OMG. What a huge time and frustration saver. It worked like a dream and is so easy to use. Plug it in. Drop it in the water and push a button. Then once it's finished, pull it out and empty and rinse the basket and you're done. Spotless pool in 2 hours.

5 stars
Awesome

Tonya Goacher - Reviewed in the United States on June 20, 2022

This is a great pool robot. I have not had it long but I am very impressed with the job it does.

5 stars
would purchase this item again.

PC Guy - Reviewed in the United States on June 28, 2022

is working great cleans super well. it's a bit expensive you won't be sorry.

5 stars
Works great for our ABG pool

NewSounds - Reviewed in the United States on August 11, 2017

I purchased this back in March for $472 with a $50 manufacture rebate. This model is extremely similar to the Dolphin/Maytronic’s E-10’s, E-20, Active 10, Active 20, I think the only difference is the cord length.. My first concern was warranty repair since I was purchasing online, so I called maytronics to make sure Pool Express Group, Inc.. was a trusted seller and would honor the warranty. I also contact our local Leslies Pool Supply and they verified they service Dolphins, which both did. This is my first robot and so far am loving it. We have a Intex Ultra frame 16x32 ABG pool under a huge live oak tree with 4 other trees nearby. Lots of leaves, small twigs, tree “skins” dropping daily and come Sept. acorns. We also have a 2 year old English Springer spaniel that LOVES water, so hair was also a concern. After researching robots that can handle leaves and acorns, I choose this one because of the large “throat” and large basket design with an optional ultr-fine filter cartridge (MAY 9991460-ASSY). Since June we’ve been running it two to three times a day, once before I leave for work, sometime during the day and just before bedtime, so it sits in the water for long periods of time in between. and so far it’s been working awesome.it also does a great job picking up the dog hair. we do not have a permanent later in the pool, so I cannot comment if it gets tangled or not. Other than that, I find it only has two minor downsides, the cord does not swivel, so occasionally I have to unplug it from the box and untwist it. the second is it wants to climb out of the pool which is really fun to watch sometimes. I suspect at the higher price listed today (8.11.17), there may be better options, but for now I hoping for years of great service. i just noticed in another review someone mentioned when the cleaner switches directions it leaves the ground and floats, popping a wheelie. most of the time, mine does the same thing. the reply from Maytronics is that this is normal.

3 stars
Basket for dolphin

Amazon Customer - Reviewed in the United States on June 25, 2022

The media could not be loaded. The basket for this dolphin is weak in design as shown in video handle is stuck in the up position. If forced back into position it will break. Overall I like the dolphin but the basket needs improvement.

5 stars
My new best friend! No more manual labor!

Avid Reader - Reviewed in the United States on May 16, 2022

We love this thing. It does an awesome job. The filter needs to be dumped several times, but our pool is partially under a bunch of trees. YIPPEE! Gone is the drudgery of manually scooping the bottom of the pool.

5 stars
I loved it!

Peggy Madson - Reviewed in the United States on June 21, 2022

Picked up al the small particles in my pool and very easy to use.

5 stars
Simply amazing. Takes the headache out of an above ground pool.

ivygodiva84 - Reviewed in the United States on June 21, 2020

This is probably one of the best things I've ever bought on Amazon. I was hesitant because obviously it's expensive, but we have an above ground pool in a yard surrounded by trees which we put in against our better judgment for the benefit of our son. This summer I had to do something for my sanity because cleaning it by hand was driving me crazy. I bought this assuming that it would not work as well as the other reviews and the description and I was wrong. It's brilliant on all levels. every time I pull it out of the pool and open it up and see everything that it is picked up I am blown away and mesmerized. My pool is spotless and sparkling because of this incredible machine. I can't say enough good things. I would buy another one in a heartbeat if some tragedy happened to this one. They really is the best thing ever if you have an above ground pool that does not have a cover and you have a leaf issue. This will pick up leaves big and small, small sticks, minute debris, bugs of all kinds, and so on. I usually run this in the morning and my pool is good for the day. It has cut down on my need to skim as well. I'm in love with it!

5 stars
So far so good!

Brad Heins - Reviewed in the United States 🇺🇸 on June 27, 2022

Works great, haven’t cleaned it manually all season!

3 stars
Besides this is it to use easy to clean it was not what I expected for the price

Alberto V. - Reviewed in the United States 🇺🇸 on June 22, 2022

I used to for the pool I dislike the cable too many nuts should be something loose

5 stars
cord don't twist up thank you and it's fast

Cotten-Fonville - Reviewed in the United States 🇺🇸 on June 3, 2022

It's a great buy works very well and the cord don't twist up

4 stars
Great Pool Vac,when it works

Amy Johnson - Reviewed in the United States 🇺🇸 on May 17, 2021

Love this pool vacuum…it works great and has good suction. I love that I just have to rinse the screens to clean it. The only problem is the top pops open during cleaning sometimes. It doesn’t happen every time, but often enough. Sometimes when I first lower it into the pool it pops open. I am not sure if this is something that is faulty, or if this is normal. We have only used it one season, just began using it for our second season. It can be frustrating when you think it is vacuuming, and I go out to check it and it is just sitting there because the top has come open.

4 stars
Power supply box is not rain proof!

Costumer in Chicagoland area. - Reviewed in the United States 🇺🇸 on July 8, 2021

Robot works very well. Power supply box did not last past the first rain. It says "for outdoor use" on this power supply box. I now have to get a new power supply box. One would expect they would make it rain proof. After all, this is the 21st century. Not hard to do with today's technology. Don't want to sound complacent but am disappointed that it failed so soon. I hope this gets to Maytronics engineering department so they have an "aha" moment and seal the plastics box better. Somebody tell them to take advantage of something called an O-ring.

5 stars
AMAZING

Amazon Customer - Reviewed in the United States 🇺🇸 on May 18, 2022

I love this robot cleaner! It is easy to use, easy to clean and does and AMAZING Job! It’s with the money!!!

5 stars
No better pool vacuum

Joseph J Oddo - Reviewed in the United States 🇺🇸 on June 24, 2022

Everything

5 stars
This thing is amazing

Nobody - Reviewed in the United States 🇺🇸 on January 9, 2018

I bought this because I got frantic trying to close my pool when it was getting really cold and started to freeze and didn't have any help. I'm in bad health and don't have the energy or strength to get the leaves off the bottom with a net. When I received this I threw it in the pool and I was amazed on how well it sucked up the leaves and junk. It doesn't use the pump or filter on the pool. It's easy to put it into the pool and get it out and I can lift it when I take it out. It has a basket that needs to be emptied a lot when you have as much junk on the bottom of the pool as I did, and actually still do, but it's easy enough to clean out. The cord doesn't get tangled on it either. I don't have an outlet that's close enough to the house so I use an alternate power supply. You're not supposed to use an extension cord whatsoever. I never got to finish closing the pool correctly but it will be nice to have when it comes time to opening it again. After the initial cleanup in the spring, this will keep the pool clean because it will always eat the leaves that fall into the pool which are a pain in the butt trying to fish them out all the time and it won't have to be emptied as much then. It will pay for itself in the long run because the leaves are what cause more algae and then you have to add more chemicals although I use the BBB method (baking soda, bleach and borax) it's cheaper and more user friendly and make sure you have a professional water test kit. I use the Taylor K2006. After a lot of research I picked this robotic cleaner and don't regret spending the money on it one bit.

5 stars
In pool and working within 2 minutes of opening box

JRSUMMERS - Reviewed in the United States 🇺🇸 on April 15, 2022

Super easy to use and works great! Did place an order for the fine filter to assist with the algae filtration, but is doing a great job getting the pool ready-wish I purchased it sooner!

5 stars
This is a great product.

Mike - Reviewed in the United States 🇺🇸 on June 23, 2020

I have a 24' round above ground pool that I hand vacuumed for the last 20 years. I decided to treat myself to a robotic vacuum, even though I was apprehensive about the effectiveness of any unit. This Dolphin M600 is truly amazing. Powerful, and actually climbs and cleans the vertical sides of the pool. Cleaning cycle for my pool takes about 1.5 hours, and the robot did not miss a speck of dirt. Since there are no pool hoses, it is easy to set up and start and easy to put away. Filter basket easy to remove and clean with garden hose or in a utility sink with a hand sprayer. I originally thought it was a little pricey, but I am convinced it is absolutely worth every penny of the price. I am guessing late summer when the tree leaves start to fall, it is probably going to be a good idea to scoop up a lot of the leaves as it would likely fill or plug up rapidly. Other than that small issue, I am 100% happy with my purchase.

5 stars
Best thing ever!

Laura Fox - Reviewed in the United States on July 10, 2020

Before I got this dolphin I was spending about 3 hours at a time vacuuming my pool manually. It felt like it took forever, was inefficient and also didn't get it all that clean really. Well purchased this baby and that changed everything! I just drop it in, plug it in and turn it on! Mr. Dolphin does the work for me. Generally I have to run it twice because he operates in a pie shape fashion and will miss 2-3 spots since my pool is gigantic for an above ground pool. The basket is fairly easy to clean, the bottom drops out similar to a dyson vacuum canister, to drop the solid waste out, but then 2 of the sides will pop out so that you can get it super clean. The basket is great it can pick up the smallest particles leaving the pool crystal clear. Also, by using this device to clean the pool I'm hoping to reduce the wear and tear on my filters that is normally expected. Hopefully I can get several additional years out of both.

3 stars
It doesn’t do as good job as I figured it would

Debra - Reviewed in the United States on May 30, 2022

I had vacuum in pool for over an house and didn’t clean up much at all on bottom of pool

2 stars
Customer service is the worst!

joshklim - Reviewed in the United States on August 3, 2022

Used this maybe 6 times, went to use it over 2 weeks ago., No power, reached out to Amazon they said reach out to the manufacturer we did they said 1 week for the power pack to come in. 1 week no power pack, call the manufacturer again.. now they say it's in the warehouse and probably another 15 days ! What?! Who can go 25-30 days without cleaning their pool. AND worst part... They are guessing that it's the power pack. We could get this part and it not work.

4 stars
Met expectation

tonya cunningham - Reviewed in the United States on August 21, 2021

Meets my expectation as I have had auto cleaner before. It took me 2 yrs and reading reviews as which auto cleaner to buy. I have 24ft above grd pool for 20+ yrs and it works great and no need to connect to water return and all the hoses. Easy to use. Purchased the filter basket for small particles to remove pollen, etc. So far good purchased this summer.

4 stars
OK value, works great after fixing float

Tom Flicker - Reviewed in the United States on June 23, 2019

So when I first got this, I put it in, gave it a run, and was impressed. This was first start up with tons of crap in it. Unfortunately when I could finally see the bottom, it would never really clean it. After observing, the front of it would rise up every time it drove forward, never meeting the bottom. Playing around, I found the float bubble, blue thing with styrofoam, was making it way too buoyant. I moved that up to the height of the water and bam, we are cooking, spic and span. Do this if you are having issues. It also recommended the ultrafine filter. I bought that, and it was kind of a waste of money. It doesnt suck up correctly with the ultrafine and actually does a worse job cleaning. -1 for float issue and recommending to waste money on a new filter. Otherwise, I never had to run the waste vacuum on a pool that wasnt chemically winterized, and it went from green unable to see, to crystal clear, with no physical cleaning. That's awesome.

2 stars
Worked great for almost 2 months.

Amazon Customer - Reviewed in the United States on August 11, 2022

It worked really well for the first month or so. I even bought the expensive filter upgrade for it. Sadly after about a month I started having issues with the power button not working then a week ago it just stopped cleaning all together. I've taken it apart to make sure there was no debris or anything.

3 stars
Shame you have to buy a better filter

Chris Ciosek - Reviewed in the United States on June 18, 2020

Just received this 2 days ago. According to reviews best in reviews for my size above ground pool. Easy to assemble and use out of the box. Ran it and made the bottom of my pool look incredible. But just 2 hours later had sediment back on the pool bottom. Have ran it 5 times now and each time cleaning the filter according to directions, which is very easy to do, and each time within an hour or 2 have sediment back on the pool bottom. While I am aware there is a fine particle filter available for this product, I feel that for 600+ dollars from a well established company I shouldnt have to spend another 100 dollars for a better filter to do the job of which this was purchased for. It's a shame because overall this seems like a really well built product, easy to use, not flimsy. But the need for an add on filter which probably cost little to no more to make than the filter that comes with it, leaves a bad taste in my mouth. It the better filter came with it and didnt leave sediment then I would have gladly gave this 5 stars. I still give 3 stars because it did a decent job, but not a great job of cleaning.

5 stars
Suction is great.. very good results picked-up all the debris

stavros - Reviewed in the United States on May 10, 2022

Great suction,easy to clean and very easy to use

5 stars
Powerful

Melinda - Reviewed in the United States on April 23, 2022

Just what I was looking for. Works great. Drop in pool and forget about it.

3 stars
Does not have the suction power. Leaves dirt behind.

Pauline - Reviewed in the United States on May 14, 2022

Does not clean as well as our ten year old robot that we had.

5 stars
Freedom from pool duty

Jackie - Reviewed in the United States 🇺🇸 on August 9, 2021

The Dolphin Escape has given me my life back!!!! I was beginning to regret having the pool installed, always something to do to maintain it even though I used the Pristine Blue system to eliminate maintenance. But, it still required vacuuming. Trying to use the hose through the skimmer was difficult for me the suction wasn’t great, the hose didn’t reach the opposite side of the pool easily and the “TIME” I spent attempting to clean the pool. Since I purchased the Dolphin Escape life has been “GREAT “ Just hook it up place it the pool and watch it work. I love it! Wish I was told about when I first got the pool.

1 star
Do not buy - broke twice

MWallace - Reviewed in the United States 🇺🇸 on September 15, 2022

Do not buy this product and I would go so far as to say do not buy dolphin products. We bought this vacuum and used or intended to use it for three summers. It broke the first summer we had it. It was covered by the warranty but took a month to repair. We were able to use the second summer but it’s suction was weak and essentially only useful to kick the dirt up for the skimmer to clean. Tried to use for the third summer once again malfunctioned. Dolphin refuses to repair saying outside of the warranty. While true, their product broke twice in three summers of use. So it was lightly used but still malfunctioned. It was stored inside out of the weather when our pool was closed. I performed every suggested fix. It simply won’t move any more and dolphin is not backing up their product or showing any care for their customers.

5 stars
P00l cleaner

michael Perrin - Reviewed in the United States 🇺🇸 on May 12, 2022

Clean perfect

1 star
Worked well for a season

jake thibault - Reviewed in the United States 🇺🇸 on August 6, 2022

This product worked flawlessly for 1 month. I stored it in my shed for the off season. When I used it this year, it was not nearly as effective as last year. All the screws and springs are rusty, It randomly turns off, jets itself off the pool floor towards the surface ect. If I run it over and over 2,3,4 times MAYBE my pool will be clean. I reached out to support for hopefully some sort of warranty as something is clearly wrong since last year. I was sent a "curtesy" rapid drain flap as the debris is not going into the machine properly. This was deemed "due to the fact the robot was put in the pool while chemical shock was performed and before the chemicals were balanced". I spent over $800 on this item and I got the 3 year warranty with it. All for it to fail on me with no support from either. Very sad how this turned out. I would save your money and buy anything other then maytronic, or go to a dealer where you can bring the machine back.

5 stars
Why didn’t I buy this sooner!!!

D. Welsh - Reviewed in the United States 🇺🇸 on March 1, 2022

I went with Dolphin based on other reviews and I’m not disappointed. I needed a unit that was self contained for my above ground pool. This has been wonderful!!

3 stars
Watch the angles

Kate Marie - Reviewed in the United States 🇺🇸 on August 30, 2021

It’s a fine pool cleaner in the shallow end, but my pool has a kidney-bean shaped diving end (about 9 feet at the deepest part, but that wasn’t the problem.) One side of the the slope very gradual but one side is more steep. Once it would get to the deep end, it could never find the gradual incline section and just Tony Hawk in the deep end until it would run out of battery in the dead center. I had to go down and grab it. It should have been able to get out, (once it did, so I know it’s possible) but it just wouldn’t. So it works, but just not as well as it could.

4 stars
Expensive but worth it

Raycie Holliday - Reviewed in the United States 🇺🇸 on July 16, 2021

I love this vacuum! I would give it 5 stars if the fine filter basket came standard, for as much as this sucker was it really should be included. What really sold me on the Dolphin was that it picked up sweet gum balls!

2 stars
Will not vacuum up algae even when using the fine basket

Sandra K. Vanover - Reviewed in the United States 🇺🇸 on August 14, 2022

I love everything about the Dolphin with the exception of it not cleaning up dead algae from the bottom Of the pool. I am using the super fine basket.

5 stars
Very good cleaner.

Guy Redman - Reviewed in the United States 🇺🇸 on December 27, 2021

The media could not be loaded. Got it on open box Amazon for half the price. Gets 95% of the dirt up. Misses some corners and around ladder but that is to be expected. Much less chemicals needed as get most of the yuk out with this vac.

3 stars
Does not clean my whole pool

EVERETT CRAIG HAMLET - Reviewed in the United States 🇺🇸 on May 15, 2020

I was initially happy with it but every time i went out to check on it the center of my 30ft round pool was never cleaned. I ran two cycles the first night and two or three the next day. Same result. Seems like it would start to cross the center and then it will pop a wheelie and go a different direction. I finally had to get in the move the leaves and finally it got them. Now two weeks later it is not getting around the edge of the far side of pool. Seems like the random cleaning is just that. It seems to go certain areas all the time and rarely get the rest of the pool. I'm waiting to see if this continues and if so I'm thinking of returning. Now it is doing water aerobics. It will pop a wheelie then float up and almost turn upside down......I will video and update post if this doesn't stop. Not sure why it is doing this.....If it got to all of my pool, I would be extremely happy....so far not so much.

5 stars
BEST THING I EVER BOUGHT FOR MY POOL!!

kelly - Reviewed in the United States on April 24, 2021

We call her "Rosie" from the Jestons lol, we run it twice a week, just drop in and walk away, pool is clean in 2 hrs. Basket is easy to clean, machine is mindless, and easy to maintain! We did not see the need o purchase the stow away cart it does not take up a lot of space, not heavy either. We just opened our pool and ran it 6 times in the past 4 days for initial clean, our pool is spotless. It does not climb all the way up steps but does climb walls, easy on our liner and makes vacuuming the pool an absolute breeze!!

5 stars
Works good so far.

Brian Rogers - Reviewed in the United States on November 15, 2021

This Dolphin is a lifesaver. Just got an above ground during the summer. Just drop it in and turn it on and in about 2 hours the pool is clean. Easy to clean afterwards. Used for 4 months so far. Can’t wait for next season!

5 stars
Better then I expected

Amazon Customer - Reviewed in the United States on September 29, 2021

I normally don’t post but I did read all the reviews before I made my decision so it is only fair I post one. This is great and I wish I did it sooner. I struggled with my old one for a year now I wish I didn’t. It is a little weird because it doesn’t have a set pattern but it cleans great and is very easy to use.

5 stars
Love

Amazon Customer - Reviewed in the United States on July 19, 2021

We have a 27 by 54 pool and it took one hour to clean! I was really impressed. I remember years ago we used the lady bug an she took hours to clean the pool. It pops wheelies, it's supposed to do that, don't get discouraged it knows what's its doing! I like that it doesn't have to hook to the pump. Drop it in, fills with water, sinks to bottom and you plug it in. Easy to pull out also. Store it upside down after pulling out the filter to rinse it clean. Easy peasy

5 stars
Toss and go

Cassidy Meador - Reviewed in the United States on January 2, 2022

We had a vacuum prior to this one that ran off of the water suction in the pool, this one works so much better. Impressed with the amount of silt it picks up with the leaves.

4 stars
Decent Purchase

Russ Swallows - Reviewed in the United States on August 21, 2021

Works GREAT if you spend the extra $$$ for the good filter. Works good if you don’t. Only complaint is it’s not included.

5 stars
Best Pool Robot I Have Used

kricket - Reviewed in the United States on July 31, 2019

I have tried many different kinds of robots in the past for my pool. The ones where you use the garden hose and it only picks up leaves, the ones that run off batteries but have no suction power, and even one that just uses water power to clean the bottom of the pool but can't get that little stuff off the bottom. But none have done a good job like this one has! This picks up leaves, dirt, algae, bugs, and even my long hair! The clean up is a breeze. Super simple and very convenient. It even climbs the walls and goes all the way to the top of the water line. My pool has never been so clean! I did buy the ultra fine filter for pool opening and found that really does work if you have a lot of algae on the bottom of the pool. But maintaining with this robot has been a breeze!

5 stars
Time saver

Carol W - Reviewed in the United States on April 8, 2022

So easy to use

3 stars
Electrical Cord Too Short

Scott Fortney VO - Reviewed in the United States on August 16, 2021

I had high hopes for this Robotic Pool Cleaner. My first observation was that the electrical cord is so short that I imagined the manufacturer believes everyone has an electrical outlet right next to the pool; our outlet is just 12-feet away, but that leaves us with a cleaner that only reaches three-quarters of the pool. The far side of the deep end never gets touched by the cleaner. Add to that the fact that the cleaner usually cannot make it all the way up a wall, and I give it just 3 stars, and that is being generous!

4 stars
Good product

Charles - Reviewed in the United States on July 29, 2020

It worked rather well. Easy to clean. It takes about 1 1/2 hrs to go through its cycle. It got most everything out. I used it again a week later and it cleared everything out. It was a new install pool and i had so type of pollen i think was in it. It was allergy time. But it worked well and I'm happy with it. Haven't had to use it again so far. It's been a few weeks but the pool is clean. Fyi. I have a 18' above ground pool.

5 stars
I have never been so proud of a purchase made!

Yazmin Velez - Reviewed in the United States on September 15, 2020

The best item I’ve bought in a lot of time. Definitely worth every cent spent on it. Easy to use. The filter basket disassembles completely for you to easily remove debris. It even climbs up the walls (we have a round Intex 12’x30” overground pool). My oldest son drops it in the pool once or twice a week to keep our water sparkling clean. It usually took him over an hour a week and lots of skimming in between. Now he actually looks forward to clean the pool. Just plug it, drop it and go on with your life...then return to take it out and empty+rinse the basket. Buy it...in a few months you’ll recover the spent money in the saved man-hours!

4 stars
I'll be pleased.

Amazon Customer - Reviewed in the United States on July 6, 2018

It's not as thorough as if you did it manually, but I do it more often as I can just set it off and go about my day. That's a big difference, the amount of time it gives me back to play with my kids, work around the yard or just relax. I also highly suggest following the manaul and cleaning after each use. I also let the basket dry out in the sun before I return it. Have you ever accidentally done this. I have a sand filter and I backwashed, then I accidentally put it back to filter mode without rinsing. Where did that sand end up? All over the pool. This machine grabbed 90% of that sand on its first run and 8% more the 2nd run two days later. Again, I run this cleaner more frequently than I cleaMy big issue will be down the road, as its cost. It's pricey, but if I can get 5 or 6 years out of it, I'll be pleased.

5 stars
Awesome above ground pool bot.

Sam Commins - Reviewed in the United States on June 3, 2021

This thing is awesome. I had another brand for two years and the electronics went berserk. I have had no problems with this machine. I like that the water is vacuumed through and comes out the top, causing the water from the bottom of the pool to circulate to the top. My wife likes it because it cleans very well. She says that it sounds like a squeegee when it cleans the walls. So you know it is doing its job. Highly recommend

5 stars
Great choice!

Rhonda28 - Reviewed in the United States on March 28, 2021

The media could not be loaded. Received my dolphin escape today and within minutes he was put to work and did an amazing job! I did my research and decided to pay a couple hundred more due to the reviews and I’m very happy with my decision. I was nervous that it would be difficult to learn to use the first few times but it’s simply a matter of plugging it in and boom, he’s cleaning! A breeze to clean out too! Very happy not to have to manually vacuum anymore!

5 stars
Best pool cleaner tool you could own

Joe Rigney - Reviewed in the United States on July 9, 2021

This was half the price of the top model that I had before. However this one is much more light weight (other one was super heavy), doesn’t drop stuff back in the pool when you lift it (like the other one), and has a much bigger basket. Doesn’t do the walls but I like that, the other one spent too much time on the walls and would leave stuff on the floor of the pool when it was done.

5 stars
It works well and easy to clean

Zonhonker - Reviewed in the United States on July 21, 2019

I have only had this product for a week and used it 3 times, so take that for what it's worth. I bought this after having used a Smart Kleen vacuum. They work pretty much the same way. There's an internal "computer" that tells it how long to operate and how. This one only takes about an hour to clean my 15' pool. The Smart Kleen took about 2 hours and didn't shut off till it got stuck or tangled. This one has a plastic easy-to-use filter basket that you hose out for a few seconds. The Smart Kleen had a cloth bag that took several minutes to hose out and was awkward to remove and reinstall. The Dolphin does a great job and is a definite upgrade from the Smart Kleen and costs about $ 200. more. Hopefully it will last more than 4 years and I won't regret this review.

2 stars
Did not clean where wall meets floor.

George H Shore Jr. - Reviewed in the United States on June 19, 2022

The line where the wall meets the floor never got cleaned and when the basket floor got coated with D.E. the unit would shout off. The unit also kept doing wheelies and not be in contact with the floor.

5 stars
Worth it's weight in gold!

Bargain Hunter - Reviewed in the United States on June 30, 2020

I can't even begin to tell you how much easier this little wonder has made my life! With two little kids who demand my full attention, cleaning the pool has been a real challenge. With this little guy, we drop him in the water, turn the power on, and off he goes, cleaning up dead bugs, leaves, sticks and any other crap that ends up on the bottom of the pool on a daily basis. My only "complaint" is that you have to buy the "fine" basket separately, but it is well worth the added expense because it traps any green slime that may form on the bottom of the pool.

5 stars
I should have bought this thing years ago

Amazon Customer - Reviewed in the United States on August 13, 2020

All you need to do is put this thing in the water, plug it in, turn it on, and come back in about 2 hours to a crystal clean pool. Pull the basket out (either basket works fine) shoot it clean with a hose, put the basket back in the dolphin, and put it away until next time. Simple operation. Excellent performance. Simple cleanup. I like this thing so much - I may take it with me if I ever move (whether I get another pool or not :) ). If this model isn't available anymore - buy a similar one from the same manufacturer. It is MORE than worth every penny.

5 stars
Saves me time & money!

Tammie Gruenke - Reviewed in the United States on August 27, 2019

I spent a whole day researching best ways to reduce time in maintaining my pool. This vacuum has been the best investment yet. We will put the vacuum in the pool a couple hours before swimming and run it 1-2 cycles before swimming. We use the fine particle basket most of the time and it does pick up algae from the bottom. We have an 18x38 above-ground pool that is 7.5 feet in the deepest end. Previous summers I would spend minimum of 1.5 hours cleaning my pool and adding more water/chemicals. This year I spend 15 minutes per week and test my water every other day. I highly recommend this vacuum who is looking to save time and money in maintaining their pool!! NOTE: I’ve had this vacuum for about 3 full months and live in WI, so it will not be used year round.

4 stars
Do more research

jeremy collins - Reviewed in the United States on May 21, 2021

Easy to use, easy to clean, but doesn’t get every inch. It’s spends a lot of time raising up on the vacuum end and misses debris. Not worth $700

5 stars
Great robot

Gammie - Reviewed in the United States on June 24, 2020

This little robot is a good tool to have. It took me a few times to clean my 30’ above ground pool but the results were more than I expected. Now I just put it in and walk away. So much worth it. I have only had it for this season so hopefully it will last. We keep it put up out of the sun when not used. And like some other comments it is kinda heavy coming out of the pool but that is the water draining out of the basket, which by the way is very nice. Frog eggs are not a problem in the pool.

5 stars
Dolphin Escape

McintireP - Reviewed in the United States on October 14, 2020

I wanted to use this awhile before I wrote a review. The filter basket, that came with the robot worked great. We have lots of trees and it cleaned up every leaf that was in there. With trees come dirt from the tree that also ends up in the pool. This dirt is micro small so I wanted to try the optional basket that picks up very small debris. That second filter basket worked great on the micro dirt. I’m very happy with this vacuum and also both filter baskets.

5 stars
Best ever

tyler waugh - Reviewed in the United States on October 21, 2021

We have purchased other robots that have not lasted very long or don't clean smaller objects or stop working after one year. This is by far the best one we have ever purchased.

5 stars
Where to get replacement parts

Tina Spaulding - Reviewed in the United States on December 7, 2021

I love this ! Works great . Back wheel broke . Need to know how to order a new back wheel .

5 stars
Happy

kim sump - Reviewed in the United States on September 19, 2019

I had my Dolphin for Two months. All was great and it cleaned really well. One day I went into the water to pick up the machine and it pulled the computer into the water. I can’t afford this type of machine to begin with but to have a pool cleaner that can’t get wet is crazy. The cord is so short you have to have right next to the pool. I latter fond out you can use an extension cord at your own risk I hope this keeps someone else from wasting precious hard earned money. Update. I called Maytronics and they replaced the power supply and cord. They were so easy to work with. Thank you Maytronics for making a great product.

5 stars
It simply works.

Ian - Reviewed in the United States on August 28, 2019

You just turn it on and walk away. I tried several vacuums that used the suction of the pool pump. I was never able to keep them working for any length of time for various reasons. I was skeptical of this cleaner, mainly due to the cost, but I decided to give this robot a go and I couldn't be happier. The cord has never tangled on me. It picks up big and small debris. The basket is very easy to clean. If it does miss a spot, just let it run another cycle and it will get it. You won't be disappointed with this purchase. I would suggest the ultra-fine basket filters, which I did purchase separately. Overall, this cleaner is an excellent value and has done everything it advertised.

1 star
Believed I was given an use Dolphin

Unhappy - Reviewed in the United States on July 6, 2020

When I first received my Dolphin Escape I was very excited but it was short lived. What was odd was that it was not wrapped in plastic in the box. It did look new. The problems started from the beginning. The machine would cut out (stop) in a hour and we had to take out of pool clean and put back in the pool. This was odd but I excepted it to run at least 2 hours before it stops. Personally I think there is something wrong will this machine and someone return this item which was then sent to me. I bought a ultra fine filter because the one that came with the model did not hold small sand particules. To replace the filter you need to take 1 part off the bottom and then put another piece into the side of the unit, then you can put in the new ultra fine filter. What surprised me was that this was already done. So someone prior to me already did this to this Dolphin, they already took out the bottom piece and installed the side piece which was still in the machine. Now I knew I was given a used machine which was not working 100%. In the process of returning the Dolphin Escape and have already ordered Dolphin Nautilus CC. All I ask is when I pay for a new unit, I receive an new unit. What happen here was wrong. But to be fair I called Amazon and did allow me to return the unit which I am in the process of boxing this use junk. I do ask Amazon to sell this unit again but not as a new unit but as a use unit.

5 stars
Definitely one of the best investments I’ve made for cleaning our pool.

Rick - Reviewed in the United States on July 24, 2021

This little guy does a great job of cleaning our pool. He is also pretty easy to clean. Once the cleaning cycle has completed, simply pull him out of the pool and quickly hose out the filter box. Pop it back in and it is ready to continue cleaning your pool.

5 stars
Great machine for the price

darby snyder - Reviewed in the United States on May 9, 2021

Likes: easy to use, easy to clean out Dislikes: should come with the ultra fine basket (be sure to buy it), it does do "wheelies" causing the need to go over the same area multiple times Overall its a great machine and does a good job. Opened our pool and ran the robot each evening for about 3 hours. Pool was spotless after 4 or 5 days.

5 stars
Very good

Robert J. Brown - Reviewed in the United States 🇺🇸 on September 13, 2021

I can say we are very happy with this!!! Easy to use, easy to clean and cleans our pool very nicely. Was worried about the cord tangling but so far after about 12 trips, it's been fine. Highly recommend.

5 stars
Break the vacuum task from the sand filter

Louis Clarke - Reviewed in the United States 🇺🇸 on September 13, 2019

When using the sand filter to vacuum the pool, I was gradually loosing suction power. The task required a backwash midway of the pool cleaning operation. The robot has no connection to the sand filter. It is autonomous and goes about the cleaning operation all by itself. You just schedule the operation when not one will be using the pool. It's not safe swimming in a pool where there is an electric cord. The robot has allowed me to work on something else while it went merrily on completing the cleaning task. I would definitely recommend the Dolphin Escape Robotic Above Ground Pool Cleaner. I have several oak trees near this pool and the use of this unit to keep up with the debris cleaning has been fantastic.

5 stars
Great outstanding

Carlos Sanchez - Reviewed in the United States 🇺🇸 on January 14, 2022

Works for 90 minutes then go on resting mode!!

5 stars
Great little product

Candace E. - Reviewed in the United States 🇺🇸 on April 16, 2018

I have been using this pool cleaner for a few months. It is the best purchase. I thought is was pricey but I now think it is worth every penny. It has a removable basket which is a must for easy cleaning. I try not to have sticks in the pool but this little machine has no problem picking them up. I have lots of trees around my pool and this little machine just eats up eveything in its path. It takes about 2 hours to really get into all areas of my rather large pool. (30,000 - 40,000 gallon pool). Super easy to set up. Let it float down to the bottom of the pool, plug in and let it clean. Sit back and enjoy a drink while it does the work for you.!! I would recommend it and will never go back to cleaning the old fashion way again.

4 stars
Decent pool vac

Vlad - Reviewed in the United States 🇺🇸 on July 3, 2020

I have been using this now for a few weeks, and I have a couple cons. 1. Cord length could be longer. 2. Needs to have an anti tangle cord 3. Super lightweight(needed to climb the pool walls) but these above 2 problems cause the robot to float in the pool instead of driving around on the pool floor.

5 stars
Works perfect!

Steph 1374 - Reviewed in the United States 🇺🇸 on June 21, 2021

Purchased this after a more expensive model sold out and I’m so glad I did. Works great! Purchased the ultra fine filter basket separately and it definitely gets the pool floor clean. This little guy only has one cycle as opposed to more expensive models, but that’s all it needs to get the job done.

1 star
Top Broke After 1 Year (Less than 12 uses)

San Francisco, CA - Reviewed in the United States 🇺🇸 on September 29, 2022

I love this product. It works well but after 1 year the plastic top stopped closing. I requested a new top and the manufacturer said I need to send it in for repairs/evaluation. I asked if I could send a video and they refused. Very disappointing as it was over $700.

4 stars
Great vacuum but should come with the fine particle filter!

jennifer patterson - Reviewed in the United States 🇺🇸 on July 26, 2020

Great pool vacuum. We have above ground 24ft pool with a deep end. I did not rate it 5 stars bc I still needed to buy the fine particle filter at a later date. For the cost of this robot it should have come with it because the extra filter is another $85!

5 stars
Working well in an in-ground, freeform pool

anotherVulcan - Reviewed in the United States 🇺🇸 on February 15, 2017

FANTASTIC replacement for surly, strange poolmen with which I still needed a Great White (Florida - don't ask. Help just isn't what it is in other parts of the country.). If it continues to work for years, I'll say that it's well worth the price. No assembly necessary. Filter cleaning takes 15 seconds. Two passes in my pool and it is sparkly clean. This should save quite a bit of electricity since I will not need to run my pool pump constantly as I was with a suction based Great White. I have a 25x18 freeform (very curvy) in-ground pool with depths ranging from 3.5 feet to 7 feet. This does climb walls well, makes it to a carve out for seating in the deep end, and makes it up the steps (at least all the steps but the very top step). So far, so good! I'll update this review if things change.

5 stars
Doing a Good Job!

Mama Mary - Reviewed in the United States 🇺🇸 on June 1, 2017

We installed a new above ground pool this spring and after trying to use the manual vacuum exactly once, I knew I had to go this route. I researched a lot of them - they are not inexpensive so I wanted to make sure to get a good one! This one does a really good job and actually goes up the sides of the pool too. We still have sand around the outside base of our pool (haven't landscaped much yet) so I was surprised that with the regular basket, it actually picked up a lot of fine particles and sand. We've had quite a few storms this spring and end up with blown leaves in the center of the pool. It's doing a good job picking up twigs, leaves and those small particles too. Easy to drop in, the cord stays floating and doesn't get in the way, and it runs for right about 1-1/2 to 2 hours.

5 stars
Where have you been all my life?

Casablanca42 - Reviewed in the United States 🇺🇸 on July 15, 2019

Super easy vacuum that works great. I wish we could have afforded this little vac years ago. I had to save a couple of summers to get this, but once we finally were able to purchase it we fell in love. Cleaning the pool is so easy now. Our favorite feature is how it vacuums the fine particles like algae. The catch basket shows you just how much of the fine stuff it gets. The second best feature is how easy it is to clean it and put it back in the pool to keep going. The basket dumps and rinses clean in approx 60 seconds. So far it's been safe for my vinyl liner. It's great!

5 stars
absolutely amazing

deborah bledsoe - Reviewed in the United States 🇺🇸 on June 8, 2019

I waited a while to make sure this vacuum would work over a length of time. I bought a Hayward a year before and paid over $1000.00 thinking I would get a really good vacuum. It lasted one summer and can not find anyone to work on it. Not even a Hayward dealer in my city. The dolphin has exceeded all my expectations. It is so easy to empty. No bags to clean. A well made large basket that comes out so easy. It has not skipped a beat. Cleans my pool spotless. It is so refreshing to find a product that actually works to perfection. Great going who ever created this wonderful product!!!!

5 stars
Great Robot

David W. - Reviewed in the United States 🇺🇸 on June 14, 2021

I have had several different types of pool robots and this Dolphin Escape is by far the best pool cleaner I have had cleans the pool very well with the filter basket that comes with it easy to clean and easy to lift out of pool I would recommend it

5 stars
To say this pool vacuum works well is an understatement!!

Aubrey Briskin - Reviewed in the United States 🇺🇸 on March 28, 2017

To say this pool vacuum works well is an understatement. I received the package 30 mins ago and it already has cleaned half of my 18’ oval pool. It was double boxed (smaller box packaged with fill material inside a larger box). I took it out of the package dropped it in my pool and plugged it in. Took me all of about 5 min from receipt of the package to putting it to work. Every pass rendered a clean surface. Well-built and looks sleek and modern. Climbs my walls and cleans around the bottom edge, nothing I have ever used has cleaned from pool bottom to wall so well. I would recommend this product to family and friends. Throw in a four-year protection program (extra $92, so about $25 per year) and this is a great value. Pictures are cleaning path after one pass.

4 stars
Good unit...Ultrafine filter should be included!

T Gean - Reviewed in the United States 🇺🇸 on May 21, 2018

We replaced a worn out 6 year old Aquabot Jr... It was always adequate, but a pain to clean filter media. This unit is much better. Does a nice job, line doesn't tangle and filters are easy to clean. So far so good. We've only had it a month. It cleans our 18x33 above ground pool and misses nothing. The reason I didn't give it 5 stars is the filter that it comes with, does not get the fine particles. You have to buy a $70 ultrafine filter. Not good Dolphin. For the price of this unit, that should be included. That said, we would recommend this cleaner.

4 stars
Limited features but it works.

ebray - Reviewed in the United States 🇺🇸 on April 20, 2020

Product works fine. However it doesn't have programs or indication when basket gets full like my last pool cleaner did. Also no storage caddy. Only has 12 month warranty. And it was a lot more expensive than my last cleaner. Should have done more research. We'll see how it holds up.

5 stars
Amazing Pool Vacuum!

Amazon Customer - Reviewed in the United States 🇺🇸 on August 30, 2019

This pool vacuum is the one of my dreams. For years I have asked why no one invented a pool vacuum with its own filter for an above ground pool. I hated vacuuming to waste or even worse through my filter. Change the pool water level because of vacuuming is a thing of the past with this. Less water wasted means less chemical wasted. The only thing I can say is don’t wait any longer to make your pool cleaning easy. Only one improvement they could make would be a floating handle to pull and lift it out by so I wouldn’t need to get in the pool to get it out.

5 stars
Easy cleaning

Mike Garrett - Reviewed in the United States 🇺🇸 on May 27, 2021

This sweeper works great! Just throw it into the pool and turn it on. Come back later and pull out the basket and then spray it out. The pool will good but the sweep will pick up a bunch of stuff. SO EASY!!

3 stars
CAN'T PICKUP FINE PARTICLES WITHOUT THE UPGRADE FILTER

Wayne H. - Reviewed in the United States 🇺🇸 on March 4, 2017

I was very excited to get this cleaner. It has the potential to be great, but one problem. This unit comes with a stock filter which is not designed for removing FINE PARTICLES. After running the unit 4 times and still seeing a lot of fine particle residue on the bottom of my 32x16 pool (and granted my pool was jacked after 5 months of standing water and no filtration) I called Maytronics and learned I have to purchase the fine particle bag for $70 to $90 dollars. I wish this seller on Amazon would have been aware of this because I specifically asked them if this unit would pick up fine particles (and do i need to buy another fine particle filter) and was told that it does -- WRONG. So be prepared to spend another $80 if you want your fine particles removed. I can't afford to buy the bag now so must live with the dirty particles since i already spent so much to buy this unit. I will update when i am able to buy the fine particle filter.

5 stars
Perfect Cleaning Machine!

Ms Brown - Reviewed in the United States 🇺🇸 on June 18, 2020

Perfect Cleaning Machine! I was a little nervous about this purchase, but that quickly faded after opening the box. Super simple to use. It was cleaning my above ground 32'x16'x52" pool within 30 minutes of being delivered. It covered the whole pool and turned off after about an hour. It has great suction and I was surprised at the amount of dirt and debris it picked up. Yes it even cleaned the sides! Love it!

5 stars
Dolphin magic

smshookie - Reviewed in the United States 🇺🇸 on June 17, 2020

This dolphin is absolutely amazing. We have a fiberglass swimming pool and a bottom lip and three seats. It climbs all over the pool. It is unable to get on the seats although i just brush anything on the seats off and let the dolphin do it’s magic. Cleaning the filter is simple and it’s able to collect any small particles in the pool. Absolutely love this product and highly recommend it.

5 stars
Simplified my life and saved me time

Todd Felter - Reviewed in the United States 🇺🇸 on August 3, 2019

The Dolphin pool robot has really made cleaning our above ground pool so much easier and saved us time and effort. It does a very good job cleaning the crud from the pool bottom. The included filter does a good job and gets all but the smallest debris - the stuff you can't see - and cleans easily. We added the fine filter kit and even the unseen debris has been removed from the pool, although this filter is a bit more difficult to rinse clean due to it's design. It's worth owning if you clean by hand or use a suction powered cleaner with long hoses.

5 stars
I never leave reviews...

Mark D. - Reviewed in the United States 🇺🇸 on July 23, 2020

Like I said, I never leave reviews...but this friggin pool cleaner works way better then I thought it would. Was totally ready to be disappointed but this little guy works great! I can't tell you how happy I am to drop the thing in my pool, wait for it to finish (about 1-1.5 hours) and the pool looks way better then when I would manually clean it.

5 stars
Easiest thing to use and it does a great job!

howard f - Reviewed in the United States 🇺🇸 on July 8, 2020

I was sceptical about this. Read the reviews on this and was impressed enough to purchase one. Amazing.... one cycle through the pool and its spotless. Really, spotless. This is the easiest thing in the world to use, drop it in the pool, turn it on and let it do its thing. Cleaning the basket could not be any easier unless it cleaned itself. I'm happy I bought this model! H Flynn

5 stars
Game-Changer!!

Boise Foxes - Reviewed in the United States 🇺🇸 on January 14, 2018

This thing is amazing. We plug it in, toss it in the pool, and walk away. Clean pool. Before we got this, we had to vacuum our 18-ft round above-ground pool every Saturday, and it was kind of tough. If we missed a week, we had to scrub twice as hard the next week, and we had trouble with cloudy and green water. Now that we've completed one summer with the robot, I have to say, it's a game-changer! The pool has stayed clean. Period. No cloudy water days, no messing with the chemistry. It's lightweight, which is important for me, because I'm a wimp. It's easy to use and when you're done you just dump out the filter and rinse it off. It didn't come with a manual, however - just a quick-start guide - so we found one on the web and downloaded it.

2 stars
It sucks

Angelica Victoria - Reviewed in the United States 🇺🇸 on June 19, 2022

It kept over heating and stopped working after 3 weeks

5 stars
Works well when it turns on :/

Karla Garcia - Reviewed in the United States 🇺🇸 on November 22, 2020

Love how it keeps my pool nice and clean. I really enjoy not cleaning it, like i used to. It’s definitely made my life way more easier. Great buy! But it’s been 3 months and it’s not turning on :( having problems with it not responding to start etc. I’m contact manufacturer see if they can offer help.

4 stars
Great little robot.

Gregory Lentz - Reviewed in the United States 🇺🇸 on August 20, 2018

This little robot is awesome. My pool liner and water has never been cleaner. It's easy to operate and clean out the basket. I have a 24 foot diameter above ground pool. It takes roughly 1 1/2 hours for one cycle. I didn't give 5 stars because sometime I have to run it twice to get all the debris even when it's not that dirty. I usually run it once a week. You will not regret going to this robot cleaner. It frees up so much time to do other things in the yard that there aren't robots for yet.

5 stars
Love this vacuum!!

debra - Reviewed in the United States 🇺🇸 on August 11, 2019

This vacuum does a terrific job. No more vacuuming by hand. Pool is crystal clear. Did have to work with their warrantee department due to power supply issue. They were courteous and actually sent me 2 power supplies since they were out of the same model that I had. They sent me the backup model and then when the same model was available, they sent me that and did not ask me to return the first one. We have not had to hand vacuum the pool since we obtained this vacuum. Our pool has trees near it and this vacuum cleans up all the leaves too!! Life changing product.

5 stars
Easy to use and excellent cleaning results!

Mary Jane Horne - Reviewed in the United States 🇺🇸 on October 15, 2019

Super easy to use and cleaned my pool better than anything else I have used. This is a recent purchase so I will submit updates as time goes on, but out of the box, it is simple and easy and does a great job. A close friend with a different type of vacuum, couldn't believe how it was working, took pictures of it, and bragged to other friends about how great it worked. I have high hopes, but I did buy the extended warranty too, to be safe. So far an excellent choice.

5 stars
It is a good investment for an above-ground pool

Renee - Reviewed in the United States on August 2, 2018

This robot does exactly what it says it will do. It is a good investment for an above-ground pool. I live in Arizona where we have monsoons and we got hit with a really bad dirt storm (haboob), of which we did not have any warning to cover the pool, so a lot of dirt dumped in our pool. I put the Dolphin Escape in and let it pick up the dirt. I was quite impressed. I ran it 6 times and was amazed each time that I took it out to clean the filter how much dirt it picked up. My pool went from pond looking to crystal blue once again.

5 stars
It work it clean and easy to clean

Amazon Customer - Reviewed in the United States on May 27, 2021

I love the way it clean my above ground pool. However I wish it did not have an internal timer of 2 hours. But I guess its ok..just remember to restart it after 2 hours.

4 stars
Quite happy

Kevin Looby - Reviewed in the United States on May 28, 2017

So far so good - i have been using this in my above ground pool for the last month and it is working great. The proof will be in how many years this lasts for. I had previously been buying a different brand (Pool Rover Jr.) and found that they would last 2 or 3 seasons at the most. Overall the build quality of the Dolphin is much better, and also the cleaning brush on the front is a big plus. The filter on this Dolphin is also very easy to remove and clean.

1 star
Didn’t live up to description

Andy - Reviewed in the United States on July 19, 2022

It never cleaned the whole floor, would only clean parts of the pool which wasn’t a big deal but expected it to clean the whole thing in one run. 2 years later it doesn’t not clean the pool does a couple trips back and forth and then starts popping wheelies. And suction is poor at best. The impeller always gets clogged from hair and leaves causing it to not clean at all.

5 stars
Great Robot for us!

Jon Rhoades - Reviewed in the United States on August 24, 2018

This Dolphin Escape pool cleaning robot is awesome! It cleans my entire 20x40 pool and I have not had any of the bad experiences that some others have listed. I have told so many of my friends with pools that this robot has made having a pool a lot more fun by making it a lot less work. If the pool has a bunch of debris in it I run it twice sometimes, but it usually gets it all cleaned in one phase. It is amazing and if you are on the fence about getting one like I was, just do it and you will be impressed.

5 stars
Miracle Cleaner!!

Ambar Enterprises - Reviewed in the United States on June 21, 2020

This little guy is fantastic! Does ALL the work that I used to have to do by hand! It's a life saver. Drop it in the water and go. Come back later and the pool is spotless. Well worth the price. Cleanup is simple, just clean the filter basket with a water hose. Highly recommended, you can't go wrong with a Dolphin!

5 stars
Dolphin Escape Pool Robot

Samuel Medina - Reviewed in the United States on August 23, 2018

I've received the Dolphin Escape pool robot August 21st and I read the instructions. So far so good. It seems to be made well. It took about two hours to clean the pool. I was impressed as it did a very good job. There was no cable entanglement which is a definite plus. One thing I want to mention is that you must remove the robot once done. Clean and dry it and place in a cool dry area. You won't regret it as it will prolong the life of the robot. I will review this again soon and give a better assessment on the unit's performance. Samuel Medina

5 stars
I love it!

Wendy L - Reviewed in the United States on August 9, 2020

Great investment well worth the cost. I bought the ultrafine filters and found a combination of the filters that came with the dolphin and the ultrafine filters work the best. I highly recommend that you do NOT coil the cord and I remove the ladder while it’s operating. As you can see in the photo...

4 stars
Easy Clean Up

Sergio D. - Reviewed in the United States on July 29, 2018

Picks up debris and places it in the basket for easy clean up. Much better than the Aquabot in terms of emptying and cleaning the unit. No filter bag means the basket gets cleaned quickly without a lot of manipulation of the unit. The filter bag from the Aquabot needed a lot of manipulation and wringing to get clean, although I am certain it trapped more particulates than does the Dolphin. I hope it lasts.

5 stars
Works great!

cynthia r delzell - Reviewed in the United States on July 15, 2021

Works great! It even cleans into the corners and bottom of the wall. It also cleans around the stairs without getting stuck!

5 stars
Game Changer!

nik1111 - Reviewed in the United States on July 24, 2019

Vacuuming my pool was once a terrible endeavor as my pool isn't suited for manual vacuuming. It also does not have hookups for a traditional Polaris or suction vacuum. What once took half the day simply takes minutes now. I just throw the robot in and plug it into an extension cord. 100% self contained unit! Simply amazing and so glad I made the purchase. Additionally, I recommend getting the ultra fine filter for occasional sessions to get all the sand/dirt that the wind blows in. Saves your filter and pump equipment!

5 stars
Works great, worth the money

Ryan G. - Reviewed in the United States on April 28, 2020

I've probably used this thing 10 times already and it does it's job. Worth the money to not have to fool with hoses and brushes. Usually takes two runs to get everything. Once a month I go through and brush the deposits it can't reach and turn them into a cloud which settles somewhere it can reach. Very easy to use, feels durable

5 stars
Great vacuum!

Jennie K - Reviewed in the United States on June 2, 2020

I love this vacuum! We have a very large above ground pool and this keeps it super clean. I did order the ultra-fine filter and that made a huge difference in picking up the dirt and fine particles at the bottom. Easy to set up and easy to clean. This product was a game changer for me!

5 stars
AMAZING!

Joe Garcia - Reviewed in the United States on June 17, 2021

This machine is AMAZING! Worth every single cent. This bad boy cleans, and cleans, and cleans! Saves us SOOOO time. Biggest mistake I made was I waited to long.

4 stars
Not perfect but very good

Amazon Customer - Reviewed in the United States on May 21, 2017

Pros: The basket is quite large and makes cleaning the Escape very easy over all. The cord does not get tangled much as compared to other robotic cleaners I have owned. The pool surface coverage is very good. Con: The Escape's rubber tracks are not as good as their marketing would like you to believe. I have a brand new vinyl liner in my pool and I have seen the Escape spin for grip on the bottom floor. Forget about this thing reliably cleaning the pool walls.

5 stars
Super fast delivery!

Chris Putt - Reviewed in the United States on July 4, 2021

Ordered the Dolphin Escape, it came in two days...fast! The Dolphin works beautifully on our 27 x 52 round pool. Extremely pleased....now to swim!😎

5 stars
Wonderful addition to our family!

TT - Reviewed in the United States on July 24, 2017

We love our MO (named after the robot vacuum in the movie Wal-E; "Microbe-Obliterator"). This is our second pool season & my husband was trying to talk me into one of these all last year...I could not justify the cost. Boy is this guy worth it. No more slow cleaning by hand & having to backwash a dozen times!! Just drop him in & he methodically covers our whole 16'x32' pool & powers off after 90 minutes. He also climbs the walls to the waterline. Very exciting to empty the basket & see all his hard work. It's also entertaining to watch (our 5 year old loves cheering him on).

5 stars
Best investment ever!

Mamahen - Reviewed in the United States on September 15, 2019

If only I had known about this little gem years ago, I could have saved myself a great many hours of frustration and hard work. I've never managed to get our pool as clean as the Dolphin! It runs about 1 1/2 hrs and shuts down, but the little power box doesn't power off, so I just go out and turn it off manually. I highly recommend the Dolphin; I'm happy to let it do all the work for me.

5 stars
Easy to use and efficient

amy eddy - Reviewed in the United States on July 8, 2020

So easy to just drop on the pool, plug in and press button to turn on. Cleans my entire above ground pool in a half hour. It's satisfying to open the basket after and see all the dirt, sand, and bugs it sucked up. I am extrememly pleased with this product and would reccommend to others.

5 stars
Great product but must order the fine filter

Kindle Customer - Reviewed in the United States on July 24, 2019

Overall this product is very easy to use and is simple in design. You must order the fine particle filter if you want sand or other fine particles to be picked up as the filter it comes with is incapable of doing so. I feel the company should include that filter with the purchase as it is another $75 approximately to purchase the filter but so far I am very pleased with the product. I use it about 2 hours a day 4 days a week

5 stars
Worth every penny

Amazon Customer - Reviewed in the United States 🇺🇸 on June 10, 2020

I have an intex 18 ft x 52" above ground and this is the best cleaner. I love it. The bottom of my pool is uneven but it still does a great job, wish I had bought sooner, would've had more time swimming and less cleaning since my pool has a lot of trees near it.

5 stars
Great product

Amazon Customer - Reviewed in the United States 🇺🇸 on June 4, 2021

So far this is a way better design then the robots with the bags. It cleans quick and efficient. Basket inside is great! Easy to remove and empty.

5 stars
Love it!!

caren c. - Reviewed in the United States 🇺🇸 on May 24, 2021

Dont have a deck around pool, so this makes ut alot easier to clean. First summer with it so we shall see if it last, fingers crossef

5 stars
Great

Joe - Reviewed in the United States 🇺🇸 on July 22, 2018

So far, this is hands down a great buy if you own a pool. Bought it for my in ground 16x32 pool, and after 2-4 cleanings it was sparkling clean. Granted it had a lot of cleaning to do. Saves a ton of time and backb pain, and is definitely better than hand cleaning. Now I just set it to clean and forget it. It will not go up vertical sides very far, but and it will clean and flat or inclined surface very thoroughly, which is what I needed it for. May consider getting the fine filter in the future

3 stars
Doesn’t clear floor algae

Emmee - Reviewed in the United States 🇺🇸 on July 24, 2021

Does ok picking up leaves and sticks but does too many wheelie to pick up algae in the floor

5 stars
worth every penny cleans and done less then ten minutes

Chris N. - Reviewed in the United States 🇺🇸 on August 26, 2020

I am in love with this pool cleaner ,runs on electric ,scrubs and has awesome suction and doesn't get stuck in our above ground pool 10 stars plus worth every dime, not like the intex pool cleaner cleans Through your filter ,low suction gets stuck the intex pool cleaner sucks

1 star
Only 2 months old and already not working

Julie Spaulding - Reviewed in the United States 🇺🇸 on July 30, 2022

I bought this pool vac on April 10 but didn’t start using it until mid May. I used it a couple of times per week & cleaned the filter between each use. It’s now the end of July and it won’t even turn on. Disappointed is an understatement!!

3 stars
Pricey for what you get

John Evans - Reviewed in the United States 🇺🇸 on July 7, 2018

Sooo it does clean the floor of my pool well. I do agree that if you want/need small particles cleaned up, you will need to purchase the fine filter. Which is kinda silly since this product is $500+ you would think the better filter would be included. I do have an issue with the bot climbing the walls on my pool. It will climb the wall closest to it when i first turn it on. After that it doesn’t climb the walls. For some reason when it gets in the middle of my pool it will start to pop wheelies two or three times in a row as if it thinks there is a wall in the middle of my pool.... not sure if this is a defect or what. I tried the bit in my neighbors pool and had the same result.

5 stars
The Best

Joe - Reviewed in the United States 🇺🇸 on November 13, 2020

We tried other brands before this one and they were hard to use and did not work so well. The Dolphin is both easy to use and works very well. We just love it and are very happy we bought it.

5 stars
Great purchase

rebecca richards - Reviewed in the United States 🇺🇸 on May 12, 2021

Have bought and tried many above ground pool cleaners over the last couple years. This is by far the best one well worth the money.

1 star
I did not clean my pool. Had to vacuum manually

David A LaRue: PhD - Reviewed in the United States on August 5, 2020

I have been using robotic vacuums for decades. When it was time to replace my 5 th unit in 25+ years I did some research to see which worked best and this is the unit recommended. It’s easy to use I know because I ran it 6 times in 2 consecutive days. Despite this use it never cleaned my pool, not even close, maybe 50% ??. It doesn’t touch dead algae ( I mean why you you have a pool vacuum that cleans dead algae, that seems ridiculous ). In fact in one direction it just stands straight and filters while it drive across my pool, I added a small weight and now it flips over on its back. This was a complete waste of money and as I have been laid up with this virus and couldn’t return it in time I am stuck with it. I have to assume the research I looked up was funded by the manufacturer (or similar) , regardless based on my experience it was certainly not an objective review. My pool is 20 x 40 and to be fair most the vacuums I have used required 2 cycles to clean the entire area, but it was clean. I cleaned my pool, but with a manual vacuum the old fashion way.

5 stars
Easy to use,turn it on and forget about it

Stephanie Ximenez - Reviewed in the United States on May 26, 2020

I love this cleaner, I have used it several times so far with the Ultra fine filter purchased separately and it does the job, Now I dont have to get into the pool with a brush and vacuum out to waste, which dumps about 1000 gallons of water. Should of purchased along time ago

3 stars
You spend $600 on something, you expect a certain ...

Jason W. - Reviewed in the United States on March 23, 2018

You spend $600 on something, you expect a certain level of fit and finish to the item. The filter door on this thing doesn’t line up to properly close. Really?? The latch doesn’t line up, and the sides are completely skewed. I can apply a little gentle force and get it to close, but I shouldn’t have to on a $600 piece of equipment. Update: After disassembling the unit a little, I determined the problem was the motor module under where the impeller sits was slightly out of alignment. After scooting this over and reassembling, everything seems to be working. Keeping this at no higher than 3 stars because it should never have left QA in that condition, much less shipped to a customer. Doesn’t give me warm n’ fuzzies.

5 stars
We call it the pool boy.

Mary - Reviewed in the United States on August 23, 2017

We were so hesitant to buy this pool vacuum. But, we are so glad we did! It works great! It saves time and energy! Because it works separate from the pools own pump and filter, I don't have to flush the system as often! It has a timer so we turn it on and go about our day. The filter picks up sand and every little thing on the bottom. It's easy as heck to rinse and when I pull this sweet little machine out of the water, not a speck of what it has picked up goes back into the pool.

5 stars
Works Great and easy to use

Sonya Clemons - Reviewed in the United States on June 24, 2020

We just purchased an above ground oval pool and I was very skeptical of how this would work. Let me say I am very happy and impressed. Put the little guy in the pool and let him do his job. Even picks up sand :)

5 stars
Awesome, Excellent, Easy pool vacuum!

sray - Reviewed in the United States on July 23, 2018

This is an excellent cleaner. We had alot of cinstruction going on at pool opening time so alot of dirt and sand dust. I had another brand new cleaner that I ran constantly for a week that did basically nothing. Bought this dolphin and it cleaned it all in 4 hours. AND it is so easy to clean the basket, pops out and back in, easy rinsing. I drop it in the pool every day first thing in the morning for 2 hours. I love this thing!!

4 stars
Works but needs the fine particle basket

Harlyridr - Reviewed in the United States on June 23, 2017

I like the Dolphin Escape. It covers the bottom of the pool pretty good and is a lot better than walking around the pool for hours trying to see the bottom through the water. Just like a lot of the other reviews, I don't understand why they don't include the fine particle basket because after the water settles there is fine dirt on the bottom again. It picks up the bigger stuff great though.

5 stars
Highly Recommend

Thunderella - Reviewed in the United States on November 19, 2018

This thing is amazing! It saved us so much work when we opened the pool in the Spring and saved us a ton of time all through Summer! It picked up everything from sticks to clumps of leaves, algae and even some of the kids toys they left at the bottom of the pool. It even climbed up the sides of our above ground to clean those too! We threw it in every morning for an hour and the pool was ready to play in!

5 stars
Very happy

Haley Wilson - Reviewed in the United States on June 6, 2020

We love ours. It has a hard time with leaves but it does great with dirt and algae removal. Ours kept doing a wheelie but we adjusted the floating part on the blue cord and now works great. We highly recommend this product.

5 stars
Sure beats vacuuming by hand!

Albert J. - Reviewed in the United States on June 27, 2021

No more hunting bottom debris and I like that it maps the bottom for thoroughness.

2 stars
You have to spend another 90.00 for the ultra fine filter.

Nino Piccirilli jr. - Reviewed in the United States on June 27, 2021

Spent a lot of money on this plus had to buy the ultra fine filter on top of what I spent for the robot. Watching this clean my pool and all it does is wheelies over the dirty parts of the pool and runs flat on the clean areas. Major disappointment in this product thought it would be a time saver vs manually vacuuming but in all honesty For the 900.00 I spent for robot and ultra fine filter sold separately of course just not worth the investment.

5 stars
Just buy it!

Michelle L Lamarand - Reviewed in the United States on July 29, 2021

This is a wonderful invention. An incredible time saver.

5 stars
Great purchase

Amazon Customer - Reviewed in the United States on June 20, 2021

The media could not be loaded. Start it and walk off and leave it. Easy to clean with water hose

5 stars
This thing Hulk smashes dirt at the bottom of the pool..... AND Sides!!

Jason W. - Reviewed in the United States on July 11, 2018

Received my Dolphin Escape today and basically opened the box, plugged in the power cord, and dropped it into the pool in less than 6 minutes. Read the instructions while it cleaned.... hahaha! We left the house for about 3 hours and the "Escape`" as my daughter pronounced it from Dori in Finding Nemo, had made the pool look perfect. Got rid of all the dirt rows my kids left in it! Almost wish I had a bigger pool!

5 stars
Robotic Above Ground Pool Cleaner

Jeremy Herrin - Reviewed in the United States on July 30, 2021

Good price point, quality product, easy to use

5 stars
Easy Use

G Webb - Reviewed in the United States on September 2, 2020

Love the cleaner, have always used a different brand but couldn't get one so decided to try the Dolphin, I am not sorry, the cord doesn't tangle like my other and the pool is clean!

5 stars
Works great

Amazon Customer - Reviewed in the United States on July 13, 2021

The media could not be loaded. So far seems to be working on 30 feet above ground pool

5 stars
Great Product as described and fast delivery

Wurzell - Reviewed in the United States on July 23, 2020

All works perfect however the feedback that the cycle time is only about 90 mins is correct you need to restart it at that time if you need longer it will not run all night on its own.

4 stars
This product should automatically come with ultrafine filters.

Francisco - Reviewed in the United States on April 6, 2020

This product should automatically come with ultrafine filters. The machine does not clean good without an ultrafine filter.

5 stars
Is light weight and easy to set up

Yolanda costa - Reviewed in the United States on July 7, 2021

I like that is so easy to use and clean.

5 stars
It works!!! Yes it does flips in the water but it cleans all the leaves and bugs!!!!

Amazon Customer - Reviewed in the United States 🇺🇸 on June 30, 2021

I used for my 14,000 Gallon pool and I love it.

1 star
Do not buy. They do not honor warranty

JEM&ME - Reviewed in the United States 🇺🇸 on May 26, 2022

This product is one of my worst buy in amazon product controller stop working after 7 months got the run around with warranty when we finally got to their service center they did not honor the 1 yr warranty even though it’s less than a year because they said we did not register product in-spite of us showing them the receipt. I will not buy again such a waste of money

5 stars
wonderful

tommy welder - Reviewed in the United States 🇺🇸 on June 24, 2021

it is so easy to use and cleans my pool great

1 star
Waste of money

robert - Reviewed in the United States 🇺🇸 on September 4, 2022

It worked for 2 days. Power supply box went out

5 stars
Escape the hassles of vacuuming

I. Falls - Reviewed in the United States 🇺🇸 on May 12, 2021

This does a great job of cleaning my 16' X 32' pool

5 stars
Easy

Rino p. - Reviewed in the United States 🇺🇸 on May 11, 2021

Easy to use. Just plug it in and it goes to work.

5 stars
Great Product

David W Young - Reviewed in the United States 🇺🇸 on July 5, 2021

Cleaning the pool has never been easier!

5 stars
Works as described

Frank C - Reviewed in the United States 🇺🇸 on August 13, 2017

This Dolphin Escape works as stated and I'm very pleased with the results since receiving it... I have a 33' round pool and it took 1 1/2 - 2 hours to vacuum it by hand; I just drop the Escape in and let it run, on occasion, will run it a second time just due to the size of the pool. Nice to do other chores while this guy cleans the pool! Dolphin Escape Robotic Above Ground Pool Cleaner

5 stars
Buy it!

Sue R. - Reviewed in the United States 🇺🇸 on July 4, 2021

This baby is worth every penny.

1 star
It does not do what they state

bob - Reviewed in the United States 🇺🇸 on June 23, 2022

It does not clean the pool when it approaches the pile of dirt it just blows it all over the place it picks up very little dented I can Imagine what it does with the finer filter

4 stars
Good at cleaning but getting often stuck

D. luchini - Reviewed in the United States 🇺🇸 on July 11, 2019

Works very well in cleaning the pool but as far as being “smart” my front door doorknob is smarter than this robot . Continuously getting stuck on top of the main drain

5 stars
Best robot vac on the market

ThrAsh - Reviewed in the United States 🇺🇸 on October 26, 2020

Best robot vac ever. I recommend getting the upgrade filter. Cleans great, but with the filter upgrade, the dolphin can't be beat!

4 stars
Excellent

Heather Burkey - Reviewed in the United States 🇺🇸 on July 29, 2020

Excellent pool cleaner

5 stars
We named him "Ernesto"!

Shawn Bowshier - Reviewed in the United States 🇺🇸 on July 22, 2019

Ernesto the pool boy! My job is so easy now. The basket is so easy to clean. It is amazing what all it picks up. The machine has already paid for itself vs what I was paying for a weekly service. I mistakenly bought one for above ground pool. It works great in our fiberglass in ground.

5 stars
Torture tested and passed

Amazon Customer - Reviewed in the United States 🇺🇸 on May 11, 2018

I basically torture tested this thing. My pool was left unkept for the most part over the winter. Then we got our deck redone and tons of sawdust got in the pool. The pictures show the first coupl strips that the robot ran and they when from yellow to blue. The other picture shows how much the bucket had in it and that was after several days of operation. This thing is awesome.

5 stars
Works great so far...will update in a few months

Robert Glidewell - Reviewed in the United States 🇺🇸 on March 30, 2017

The machine is actually really amazing. And it's as easy as the seller says, out of the box and it's ready to go. Used it for six cycles so far and it picked up a lot of really fine debris. I'm using it on a brand new pool, so the stucco is what it is primarily picking up. I'm using it in Miami, so can't speak for seasonal pool users, but for down here, this machine is a pool maintenance company's worst nightmare.

5 stars
Just Awesome

SBM - Reviewed in the United States 🇺🇸 on July 6, 2020

Our pool has never ever been this clean. Friends and family have commented on how clean the pool is this year. We love this product and highly recommend.

5 stars
worth the money

Jennifer Patrick - Reviewed in the United States 🇺🇸 on September 2, 2020

Works every time - not like the previous brand I bought. No complaints, it works great and is super easy to clean!

1 star
Completely failed after 4 months

Russell R. - Reviewed in the United States 🇺🇸 on September 13, 2021

I ordered this sweeper on April 27, 2021. On September 13, 2021, this product failed to turn on. Since no owners manual came with the pool sweeper, there's no way to know how to trouble shoot. Is the problem with the electrical unit or the sweeper itself? Who knows..!! This product cost me approximately $800.00. Certainly one would expect a product this expensive to last more than 4 months. I have contacted the seller and I'm hoping that they get back with me to resolve this problem. If they do, I will come back to update this review. If they do NOT get back with me, I will also update this review and make you aware.

5 stars
So easy to use and clean

Amazon Customer - Reviewed in the United States 🇺🇸 on July 7, 2018

First purchase I have ever written a review for. I am a new pool owner and it was staggering to me how much time we were putting into cleaning the pool. I think this device is worth every penny I spent on it. It does an amazing job and is so simple to use and clean. I would never be without this now that I have it.

4 stars
Does not climb walls as stated

Amazon Customer - Reviewed in the United States on June 19, 2019

I have a large above ground oval pool. This unit is supposed to climb walls. Mine does not. It does however clean the bottom of the pool very well.

5 stars
Happy we decided to order.

Michael F - Reviewed in the United States on September 18, 2019

I read the reviews and was nervous buying, I was lucky as my works perfect, best automatic above ground pool vacuum we've head. Only had the opportunity to use it for 1 month before closing up the pool for the season so I can not comment on longevity yet.

3 stars
Just average not worth the cost

Jenn Abd - Reviewed in the United States on May 30, 2018

Kind of dissapointed that this doesnt do better for the cost. It works the same as any cleaner with a hose connected to the filter. The only difference is the other cleaners get stuck a lot. This one doesnt get stuck but it does sometimes just shut off after an hour or 2. We have to turn it off and back on to get it going again. We were going to return it but missed the window by a few days.

1 star
No Good!

stanley west - Reviewed in the United States on May 22, 2022

I used this everyday for a week and 6 hours on a Saturday straight and the bottom of the pool was just as dirty as it was before I got it. This thing popped more wheelies than it did cleaning. Sent it back and got the Dolphin Nautilus CC Plus.

1 star
Lousy Non Responsive Customer Service !

Amazon Customer - Reviewed in the United States on June 27, 2018

I really never write reviews however this time I have to vent. I received this Dolphin Escape pool cleaner and plugged it into my GFI outlet as instructed and it tripped the breaker...I tried again...same result. I plugged it into an outlet inside the house and it ran fine...actually did a very good job. After reading the troubleshooting guide it reported a possible ground problem with the unit and to contact customer servics. There is nothing wrong with my GFI as I tested it and it is OK. I tried to contact Pool Express’s Customer service by phone several times and spoke with an answering service who took my info and assured me their Tech support would definitely contact me...after 2 days....nothing! I also filled out an email request...never answered! I contacted Amazon...explained all this and they authorized a return...UPS just picked it up! I would think a possible grounding problem with the unit in a swimming pool would have merited a call back...but apparently Pool Express could care less. I’m writing this simply to warn potential buyers of the horrible customer service you may face if there is a potential problem withthe unit. If I do decide to buy another one it definately won’ be through Pool Express thats for sure! Buyer beware!!

5 stars
... only used it twice so far but it is wonderful. My pool looked very clean even before I ...

Jollyoljan - Reviewed in the United States on June 6, 2017

I have only used it twice so far but it is wonderful. My pool looked very clean even before I put the dolphin in but after about two hours it was full of debris and the pool was much cleaner. It is so much better than using the conventional vacuum that hooks up to the pump and filter. I would highly recommend this product. It is well worth the price.

5 stars
Game Changer

Kayla - Reviewed in the United States on April 14, 2020

Easy and effective. Just plug it in and let it go to work for you! It was put to the test with my pool and it cleared it up in no time.

5 stars
Great help for pool cleaning

BASURTO - Reviewed in the United States on June 30, 2021

Great pool cleaner.

5 stars
WOW

Shane Cameron - Reviewed in the United States on March 13, 2017

Let me start by saying SURPRISED how fast this thing is - This is an excellent cleaner. I use it at least once a week and my pool has never been cleaner. Extremely easy to use now after showing my wife she does it for me -EASY 9/6/22UPDATE… this thing quit working in 2020 & when we went to buy it again it was $500.00 more than we paid in 2017. We did not purchase again.

5 stars
It cleans bottom very well

Greg - Reviewed in the United States on June 26, 2019

Its easy to use and picks up ultra fine particles as well as big stuff, I have an above ground pool and it does not climb the side walls, I only witnessed it climb the walls to the surface once usually it rolls up about 18 inches. Over all it cleans very well

5 stars
Quality and functionality and get what you pay for

ROBERT K. Conway sc - Reviewed in the United States on September 23, 2019

I like how easy it is to use but I think they should up the suction because if you’re pool isn’t completely flat and level when it goes over an uneven area some times it doesn’t get it all plus it should include the finer basket

5 stars
YES you NEED this!

karen b. - Reviewed in the United States on October 25, 2020

LOVE LOVE LOVE THIS thing wish I would have saved myself and purchased years ago

5 stars
Great cleaner for the price

lf - Reviewed in the United States on April 13, 2020

Bought few years ago. I have been using it in an in ground pool and couldn't be happier. Track keeps slipping off but only recently. Definitely worth the price!

5 stars
Must have

george hinchcliff - Reviewed in the United States on April 9, 2020

Great product. Throw in a few times a week and so do the kids. No longer have to waste an hour on the weekend to do it manually

5 stars
Very Happy

Robert J. Tree - Reviewed in the United States on June 14, 2017

Got this unit yesterday, I let it run its first cycle over night and once again this morning. My above ground pool bottom was 90% spotless. Certainly worth the money if you don't want to spend hours a day manually cleaning your above ground pool. Before I had this vacuum I had a pool rover. This product is way, way better! Very happy with this purchase

5 stars
Outstanding Machine

Amazon Customer - Reviewed in the United States on October 24, 2019

Had this same model for 4 years (Seasons). Never had an issue with it and it ALWAYS did a great job. After 4 years, one of the tracts broke. I will be buying a new unit in the spring (the same model).

5 stars
Delivered

Kelly M Silich - Reviewed in the United States on March 23, 2021

Best purchase for a pool owner

5 stars
Great buy

Sanjana Pai - Reviewed in the United States on July 14, 2020

The best product we have ever bought. Made our life so much easier and made enjoying the pool even better.

5 stars
Love it!

Amazon Customer - Reviewed in the United States on May 12, 2020

I'm using this product for the first time today and ILOVE IT! It was definitely worth the investment. I would highly recommend this.

4 stars
Fantastic Cleaner!

david daniel - Reviewed in the United States on April 20, 2017

This product cleans great. The only issue with the machine is that the front end comes up when going forward. This issue could be fixed by adding weight to the front. This is a must for everyone with a pool. I would buy this product again.

5 stars
Great pool vacuum cleaner

robert - Reviewed in the United States on April 13, 2018

Excellent product, its pretty pricey for an above ground pool cleaner but well worth it, after about 3 hours of cleaning I forget how much I paid for it, I recommend this to any pool owner it has maintained my pool extremely clean in the bottom plus it mixes the water around helping my filter pick up the debris.

5 stars
Love my Dolphin

elon jones - Reviewed in the United States on August 19, 2019

This was recommended to me by a friend, It has been a life saver for me. I didn't know what to expect, compared to the pool vacs that are less expensive and more difficult and time consuming this is worth EVERY SINGLE PENNY.

1 star
Changing my review, after 1st year of use

Jim - Reviewed in the United States on July 6, 2021

Year 1 - loved this thing - worked great. Five stars. Second season - no so much. One star. The unit keeps doing “wheelies” across the bottom of the pool, which means that the scrubbing mechanism isn’t functioning, as it’s not in contact with the pool liner. All it does is churn up junk in the pool, rather than operate as a vacuum. For that, I could just use a manual wand and vacuum head, saving myself $700 or so. Very disappointing.. apparently this is a common design or part flaw, but guess what .. no spare parts are available to fix this issue. Waste of money.

5 stars
Super

Carlos Couret - Reviewed in the United States on May 20, 2021

The best robot

5 stars
Easy to use! Saves electricity

Jeanelle Sivill - Reviewed in the United States on May 23, 2021

Love this

5 stars
Love it!!!

Amazon Customer - Reviewed in the United States on June 28, 2020

We love our Fabio!! Lol! That’s his name; he’s our pool guy!! Very expensive but soooo worth it!!

5 stars
Every thing good said about the escape seems to be true

dennis w - Reviewed in the United States on June 3, 2019

I have only received the pool cleaner a couple days ago and I am pleased with it so far. It seems to be a very good buy. I did read many reviews from others who made purchases of the escape prior to my purchase.

5 stars
Easy to use and clean

Pamela - Reviewed in the United States on September 27, 2019

This is a freaking nice robot vacuum, too bad it's so expensive wish they can lower the price on them she would have cost me as much for my robot vacuum as it did my pool... just saying

5 stars
AMAZING!!!!

Amazon Customer - Reviewed in the United States on August 24, 2020

MY POOL IS SPOTLESS AND I DO NOT HAVE TO LIFT A FINGER!!!! AMAZING!!!!!!

4 stars
Would have given it five but like the other reviews the basket kind of hit and ...

Karlie B - Reviewed in the United States on August 25, 2018

Would have given it five but like the other reviews the basket kind of hit and miss the smaller particles. But it’s still worth the price.

4 stars
Very good

mariusz morawski - Reviewed in the United States on February 28, 2020

Great

5 stars
Easy to use 👍

Jazz - Reviewed in the United States on August 13, 2018

I know its a little too soon to say because I just received the product on Friday but this vacuum is the best pool vacuum I ever had. We used it twice and our water is crystal clear. I will follow up in about two weeks. Stay tune!

3 stars
works awesome! About a week in and one of the ...

Amazon Customer - Reviewed in the United States on May 15, 2018

Excited upon arrival, works awesome! About a week in and one of the tracks fell off due to the wheel hub falling off. An easy fix, but now it seems that every cycle this happens... bought the square trade warranty so will most likely be calling. I’m pretty sure that this shouldn’t be happening... when the track stays on, this thing makes my life easier...

5 stars
Absolute Dream - You get what you pay for!!!!!

E38557 - Reviewed in the United States on June 15, 2018

We have named him Marcus (no clue why - my son did it) - but he is now my new BFF - - move over Alexa because Marcus the dolphin cleaner will hang out at the pool and do most of the work for me!!!! LOVE IT ---WORTH EVERY PENNY

5 stars
Great product. Would recommend it

Rick smith - Reviewed in the United States on August 2, 2020

I have an above ground 18 ft round. The dolphin escape works great.

5 stars
thoughtfully built in every way

value hunter - Reviewed in the United States on August 10, 2018

So easy to use. Has kept my pool clean all summer. I have an above ground pool in WI. It was nice to get into the pool and start cleaning even before I topped off the pool and started up the filter. super easy to clean.

1 star
Did not work!

MrsKayC - Reviewed in the United States on June 28, 2021

I usually don't leave reviews unless its really good or really bad.. This time it was really bad.. I bought this used-like new. But vacuum came very dirty, filter was dirty, pool cord was dirty, wheels dirty. I said ok, let me see if this thing at least works. It was up on the back wheel the entire time it cleaned the pool... did not run flat my pool surface at all.. what was it cleaning! I just dropped this off at the UPS store to RETURN. I hope I get my full refund because this was too expensive to not work as intended

2 stars
Breaks after 2 years

Jerel Mcdonald - Reviewed in the United States on June 15, 2020

I got tired of the $200 cleaner that only lasts 1-1/2 years so thought I'd step to a quality unit and have it last a few years at least. Sadly that is not the case. This stopped working at just over 2 years. Looks like my only practical option is to buy another pool cleaner. I really like this one but paying over 3x the cost to only get another 6 months of use is not worth it. Avoid.

5 stars
Did not know what I waited so long!

heindec - Reviewed in the United States on June 12, 2019

This is a time and life saver! Love it and so easy to use. We now save about 2 hours each time we need to clean the pool. It does an amazing job! Buy it now and stop waiting!

5 stars
Works great and easy to use

Janet - Reviewed in the United States on August 4, 2019

This thing is awesome. Throw it in once a day and our pool sparkles. Using in a 14’ by 28’ above ground. It does climb the sides many times in a cycle. Very happy with this product.

1 star
Did not even last 2 summer seasons

Tammy - Reviewed in the United States on June 11, 2022

This worked great for one season. We got it out this year to vacuum our pool and it wouldn't even turn on.

5 stars
Wish we found this years ago!

jamaicajo - Reviewed in the United States on June 21, 2020

This thing is the best! Saves hours of pool cleaning time. definitely recommend!

5 stars
It does all the work for you!!

Kathryn Serrapica - Reviewed in the United States on June 27, 2019

This is the best pool vaccum I have ever owned. It does a remarkable clean up job. It is very easy to use and to store. I highly recommend this pool vac for any pool owner.

5 stars
Clean above ground pool😁

Eric Warner - Reviewed in the United States on April 28, 2020

Works excellent 👍. You will have to purchase the fine filter for it. Well worth the money.

5 stars
Great cleaner!!

beth - Reviewed in the United States on July 9, 2019

I love it!!! Picks up everything everywhere!! I have 28 round with 7ft deep 1/2 of the pool. No other cleaner cleaned all areas. I love not having to worry about using my filter system.

5 stars
OH MY GOD AWESOME

Joanna Bryan - Reviewed in the United States on September 16, 2019

I have an above ground 26' pool and I have bought probably 4 or 5 different vacuums and this is the first one that does what it says. Great JOB!

4 stars
Works good but misses spots that I clean by hand

Kindle Customer - Reviewed in the United States on December 29, 2018

Overall it works good, but misses spots. I would buy one with remote control in the future.

5 stars
❤️❤️GREAT ROBOT ❤️❤️

Megan - Reviewed in the United States on June 5, 2018

I have been through MANY pool cleaners in the last two years trying to find the perfect one. I FINALLY FOUND IT..it’s the ESCAPE. Most of the time with other cleaners I have issues with it staying in the deep end. The escape runs EVERYWHERE! ❤️❤️❤️

5 stars
Very awesome pool vacuum!

Killaqueen - Reviewed in the United States on September 27, 2019

Love this vacuum! It does a wonderful job on my 30ft round above ground pool. I wish the electrical cord was longer but overall it does a wonderful job. :)

4 stars
Does a good job of cleaning pool floor

Rose Mary Fix - Reviewed in the United States on October 23, 2018

Does a great job of cleaning the bottom of the pool. Just wish it was consistent with cleaning the sides.

5 stars
The cleaning of the unit could not be any simpler, nor easier

T. Seal - Reviewed in the United States on August 30, 2019

This is without a doubt, the absolutely best pool cleaner that I have ever used. This is after having tried just about every type, and name brand cleaner on the market.

3 stars
Received it in a box that is not a box ...

M. Knoblock - Reviewed in the United States on July 12, 2018

Received it in a box that is not a box for the Dolphin cleaner, just a cardboard box. No instructions, Scratches on the top of the cleaner, leaf particle in the cleaner (very small but very telling) the scrubber showed signs of usage too. I though for over $600.00 I was buying a new machine.

2 stars
I had a Smartpool Climber that I liked but it was old and kept breaking so I ...

Amazon Customer - Reviewed in the United States on June 8, 2017

I bought this a week ago. I had a Smartpool Climber that I liked but it was old and kept breaking so I needed a new one. I bought this one because it was recommended as an upgrade. It consistently missed large tracks in the bottom of my pool and would rarely crawl more than a foot above the curve in the bottom of my pool. It did make it to the tile once and then quickly sank to the bottom of the pool like it had given all the strength it could muster. In the end, I decided to buy another Smartpool. It did a great job and was a great value for the money.

5 stars
This machine is fantastic!!!

Riley - Reviewed in the United States on July 22, 2017

I love this machine, it has made life so much easier. I do have a large above ground pool so sometimes I ran it twice, but it was worth every penny!!!! My pool looks fabulous it even climbs up my walls about half way and have used it for about 2 months now.

5 stars
I would buy it again

mark - Reviewed in the United States on July 29, 2019

So far it's alittle work horse. Ive had this robot about 2 plus months. The cords do not get tangeled. It cuts off automatically when the 3hours are up. Very east to clean.

5 stars
Great pool cleaner

Andrew - Reviewed in the United States on October 2, 2019

We love this thing. We have had a pool for many years and wished we knew about this automated cleaner. I prefer this unit over the polaris.

4 stars
Machine for cleaning the pool

majid - Reviewed in the United States on August 3, 2019

Very good Machine for cleaning the pool

5 stars
... I named my dolphin Ed and it does a wonderful job cleaning the pool

William W. - Reviewed in the United States on June 7, 2017

My uncle Ed died so I bought this product with the money he gave me because he used to clean my pool time so I named my dolphin Ed and it does a wonderful job cleaning the pool, you wouldn't believe it , I just love this product it works great.

5 stars
Works great

Christopher Bailey - Reviewed in the United States on June 15, 2019

This has saved my pool. With the constant rain and low temperatures it has been impossible to get into the pool this year, but this has kept the pool free of debris

5 stars
Does the job

Patricia B. - Reviewed in the United States on September 2, 2020

Love this keeps my pool crystal clear

5 stars
Cleans great with ease.

Malcolm J Hendry - Reviewed in the United States on July 24, 2019

Dolphin robotic above ground pool cleaner does a fantastic job. Easy to use and easy to clean. It will add several years to the life of my main filter system.

5 stars
So good it out our other one to shame

BB - Reviewed in the United States on August 4, 2018

Wowzers it truly is awesome. We had a different brand before this one. We thought it was good but now having this one makes u realize others aren't so good. It's that good. Wowzers

5 stars
Works as described

Chuck Hurley - Reviewed in the United States on September 26, 2020

good unit, easy to clean

5 stars
Good purchase

Cynthia Lauderbaugh - Reviewed in the United States on July 28, 2020

Easy to use and does a good job.

5 stars
Works Great!!!!

charles pickering - Reviewed in the United States on January 9, 2020

I absolutely love the dolphin! Used it for my above ground pool, works amazing! Definitely recommend to anyone!

4 stars
Quality product

Kevin - Reviewed in the United States on July 22, 2019

Works well to clean entire pool

1 star
Shuts off every 15minutes.

Anthony Bennett - Reviewed in the United States on June 17, 2022

This machine shuts off constantly.

5 stars
Very pleased, does not get stuck around our wedding cake ...

CTGolfer - Reviewed in the United States on July 12, 2017

Had a pool river for over 10 years. Switched to this one due to not having to deal with the bag and switching the peg. Very pleased, does not get stuck around our wedding cake pool stairs. A definite must have!

5 stars
Best cleaner

Darla L. Johnson - Reviewed in the United States on June 19, 2019

We love this cleaner. We have above ground pool and it is cleaner than its ever been. Saves so much time in keeping our pool clean

1 star
DO NOT WASTE YOUR MONEY> HORRIBLE PRODUCT

Brett - Reviewed in the United States on July 5, 2021

I bought this product and it does not work at all. I paid over $1000 for a cleaner that just does wheelies around the pool. I bought the extra fine filter but it does not matter. This cleaner does nothing and I have to clean the whole pool because it does not get dirt up. I read all the reviews and was fooled. Product is horrible. Do not waste your money. would give this negative stars if it was an option.

1 star
This vacuum ruined our pool

BabyBlue - Reviewed in the United States on April 22, 2020

Don’t buy! This vacuum that I paid $660 for is junk. It has ruined the bottom and sides of my pool. It has removed our pool surface down to the cement. We now have white holes where it has removed the layer over the cement. We have had cheaper vacuums that worked great and didn’t remove anything. When we empty the basket it is full of the bottom of the pool. I have contacted the seller several times with no response. It’s very upsetting that the seller just ignores my emails. I would attach pictures but it won’t let me. I have before and after pictures to prove the vacuum did this damage. We now have to have our pool resurfaced, all because of this vacuum! Don’t buy!

4 stars
Way better than my Pool Rover Jr

ej - Reviewed in the United States on July 18, 2017

Way better than my Pool Rover Jr. To The manufacturer designer: Why don't you guys build in a swivel so the cord doesn't tangle??????

5 stars
Best robot pool cleaner out there!

Amazon Customer - Reviewed in the United States on June 25, 2019

In 90 minutes this pool robot cleans my pool better than I ever could, even if I spent 2 hours or more vacuuming the pool.

4 stars
Good little cleaner

Seeing the World - Reviewed in the United States on June 5, 2017

Great little cleaner, only complain is cleaning patterns seem to be very random and occasionally misses areas but great and grabbing up fine particales.

1 star
Does wheelies,does not clean

Jimbob - Reviewed in the United States on May 21, 2022

Does wheelies, stirs up the dirt. Does not suction well, randomly cruises around pool

5 stars
Get one ASAP

cindy d. - Reviewed in the United States on June 21, 2018

This cleaner is awsome, I’m using it in a 52” x 24’ above ground pool. There is one thing though, I should of gotten it last year and saved myself a ton of work

5 stars
Performs as advertised

Dan - Reviewed in the United States on May 11, 2019

We have only used this once, but first time in the pool it worked like a dream! 60 minutes to clean a 24' above ground pool

5 stars
It very easy to use put it in the pool & take out an hour & a half later with a clean pool

Cheryl N. - Reviewed in the United States on July 6, 2019

We absolutely Love this machine & has made our job a lot easier now & have more time to enjoy to enjoy our pool 😎

5 stars
Makes life owning a pool SO much easier.

Melissa - Reviewed in the United States on August 7, 2020

Easy to clean!

5 stars
Terrific Cleaner for an Above Ground Pool

hogsolo - Reviewed in the United States on September 11, 2016

This unit is being used in an above ground pool, 24' diameter. This is an excellent cleaner. I use it at least once a week and my pool has never been cleaner. Extremely easy to use and clean. I have recommended this unit to several friends.

5 stars
Love it, love it

Amazon Customer - Reviewed in the United States on June 1, 2017

We absolutely love this dolphin escape. We have been a slave to our pool for two years. Not anymore not since the dolphin came along. Best thing we ever bought. One hour and a half and it's all clean.

1 star
Bad choice to buy this

SONG MIAO - Reviewed in the United States on May 24, 2021

This product is disappoint. I bought this machine only from a month. And use used for 5times(once a week to clean up my pool). It only did good job on the cleaning for the first 2-3 times. After that. It either stop moving after 5-10mins or just turning around in one spot. Now I have to return it because it not evening moving any more. I have a video to keep in my record in case the customer service saying some stupid explanation to me.

1 star
They won't honor "arrived" broken warranty...

gandswright - Reviewed in the United States on October 11, 2021

I have repeatedly tried to have this repaired/replaced and they simply will not respond. I shipped the vacuum to them and paid the $60 shipping cost because it NEVER worked. Straight out of the box it was broken, and they supposedly repaired it and returned. It STILL never once vacuumed (all it did was wheelies - did not pick up any debris), and still under warranty, but they won't respond.

5 stars
Did a great job on a 24’ round above ground pool

Selina Stout - Reviewed in the United States on August 5, 2019

Used it once today. Love it! Didn’t realize how dirty our pool was until I pulled this thing out.

5 stars
Amazing! Worth the money by far

Jenroseduncan - Reviewed in the United States on April 18, 2018

We had so many leaves and seeds from the trees. This picked them all up in 2 cycles. Our pool is the cleanest it has ever been!!! Amazing! Worth the money by far!

5 stars
It was so easy to use

Holly Payne - Reviewed in the United States on May 2, 2017

This is the first robot pool cleaner I have had. I received it today. It was so easy to use. Just plug up and set in. Did a wonderful job cleaning. And easy to clean up. Ready for the next cleaning.

5 stars
1 year review

Dennis76nyc - Reviewed in the United States on December 3, 2017

Love this pool cleaner. It works great. Only complaint is the basket gets full quickly if tree leaves are constantly falling in the pool. Next year I’m cutting down a few trees!

5 stars
Easy and works well so far (2 months)

Jerry in Texas - Reviewed in the United States on October 27, 2019

Just plug it in and away goes. Top opening to clean is a real plus.

5 stars
Very dependsble

bob - Reviewed in the United States on July 5, 2018

I love this product the same cleans up your pool beautiful and is very easy to maintain and use I definitely would recommend this for any above ground pool

5 stars
work as it should.

Amazon Customer - Reviewed in the United States on April 12, 2020

works great, 28 ft above ground pool.

1 star
Poor cleaner

Danny W Seibel - Reviewed in the United States on June 21, 2021

We purchased this when our old one finally quit. The unit simply slides around a lot and when it is in reverse, the tail end lifts off the bottom of the pool as if "popping a wheely" We actually had to attach a small weight to the back so it would quit doing this. Doesn't want to clean the far side of the pool much either. For the money I expected much, much, much more.

4 stars
Four Stars

Caroline O - Reviewed in the United States on July 23, 2018

We have used it once and it worked well

5 stars
Love it!

SHANNON SNOW - Reviewed in the United States on July 18, 2020

Works great!

5 stars
Excellent pool vac

Karl E. - Reviewed in the United States on July 24, 2019

Easy to use and set up no problems. I use this for my 18 ft round above ground pool.

5 stars
I like the fact that I don't have to connect it ...

Amazon Customer - Reviewed in the United States on July 27, 2018

I like the fact that I don't have to connect it to the existing pump system. I have always been a fan of automated technology as well.

1 star
Didn't work for me. Still waiting for a refund

Niko5459 - Reviewed in the United States on May 29, 2021

It didn't work for me I don't know why there was so many great reviews the pictures I have on here were after 2 or 3 passes and it seemed to go over the same area over and over again. I definitely don't recommend this product after my experience. Yet now of course I'm waiting for a refund that has taken an awfully long time making this situation worse and spending that much money. Be careful

5 stars
It gets the job done!

Sara Darnell - Reviewed in the United States on July 14, 2019

This little machine is easy to use. It cleans like a dream. I'm very happy with this purchase.

5 stars
No more pool work!!

carlos estevez - Reviewed in the United States on August 18, 2018

Amazing product! Saved me hours from usual pool clean up. I am no longer the pool boy at my house... 😬 Hands off summer

2 stars
Does a great job on even the small debris and silt

Anna Mae - Reviewed in the United States on May 17, 2018

Does a great job on even the small debris and silt. Couldn’t figure out why it hasn’t been cleaning pool as well lately. Turns out the plastic hinge lap broke (no idea how—it has never been abused in any way), so the top was not closed well. No way to repair it. So far, just taping it shut. But, for the price, seems like it should have been built well enough for normal use for at least a year and it wasn’t.

5 stars
Great product

lois crain - Reviewed in the United States on May 23, 2019

This is the best pool cleaner I have ever had does just what it’s suppose to love it


Question & Answers

Question
Why won't this cleaner climb the walls?
Answer

The above ground robotic pool cleaners are designed specifically for cleaning the FLOORS ONLY.

Question
What is the typical life span of a Dolphin robot?
Answer

The Dolphin is designed to last many seasons. However, the lifespan differs from Dolphin to Dolphin. Many different factors play a role, such as amount of use, pool chemistry, and pool surface.

Question
What DIY repairs can I complete on my Dolphin?
Answer

DIY repairs should be completed by an authorized technician. Please contact your local retailer for service, Maytronics directly at 1-888-365-7446 or the support page of our website.

Question
What are the voltage requirements for the Dolphin power supply?
Answer

The Dolphin requires a standard 120v outlet for power.

Question
Can this be used for in ground pool too?
Answer

Absolutely, this cleaner can!

Question
Phone does the cayman model have Bluetooth? The symbol is on the power supply but I can’t get it to connect..
Answer

No it doesn’t. It runs up to 3 hours. It was a GREAT purchase. It cleans great.

Question
How many cycles can I continues use this vacuum in a day ?
Answer

It will shut off when the filter needs cleaned. I have cleaned mine out 3 times in one day. I am sure it could have went for as long as needed

Question
I received my cleaner and did as instructed. The cleaner blows the water but does not move. Am I doing something wrong?
Answer

Question
Can you plug the power box into a heavy duty extension cord? My power supply is 12 ft from the pool and i have a 27ft above ground round pool.
Answer

As long as the extension cord, and the plug to the power supply are covered, and do not get wet, it will work!

Question
What is the return policy if we are not satisfied?
Answer

Have taken out extra 3 year warranty, but it is one year otherwise.

Question
Will it work in 25000 gallon inground pool?
Answer

I have a 30’ round (24,400 gal) and it reaches to the other side from the plug which is 5ft outside of pool but at that point it only has about 1 ft slack in cord.

Question
Does this work with the intex above ground vinyl pools.
Answer

Yes I have a 16 by 32 intex pool and it has no problem cleaning it sometimes I have to run a second cycle

Question
what is the coldest pool temperature it will run in?
Answer

Your Dolphin Escape performs best in water temperatures of 43-93 degrees Fahrenheit. Any pool water that is colder or hotter than these temperatures may cause the robot to operate inefficiently.

Question
Can you use this with a countdown timer (like the BN-Link digital countdown timer) or will it just shut off after a while?
Answer

My machine runs for about 1 to 1-12 hour and shuts down automatically. However I have had my machine for 4 years and the electronics might have changed in the that time.

Question
I have a 33' round above ground pool, will it clean all areas? My problem is the automatic pool cleaner cleans one alf and not other. Can i return if
Answer

No. I have a oval 18X33 pool. I have had this cleaner a week. I have ran it three times and it misses a lot. It stops working after 90 minutes if not before. The power unit does NOT turn off. You will have to turn it off. Wait 30 minutes. Pull the unit out by the handle. Check the filter basket, empty it. Reinsert the filter. Close the lid. Reposition the Dolphin Cleaner to the missed area, usually misses the oposite side of where it was origninally put into the pool by the steps/ladder. It also does NOT pick up fine particles like sand or dirt. You have to buy a pricy fine matter filter to get up dirt or algae looking stuff.

Question
Dose it have a swivel cord to keep it from getting tangled in it self?
Answer

Unfortunately it does not! Not really hard to untangle the cord but it is one feature I wish it had. The cord floats and is quite long so the tangles don't affect the performance most to the time.

Question
I am confused. Can anyone tell me if this robot really climbs walls? Some costumers say it does mine did not.
Answer

The escape does not climb the walls

Question
will the cleaner get stuck in divits in the pool floor caused by gophers
Answer

I have an older pool and the liner has wrinkles. It doesn't get stuck but it doesn't pick up stuff around the wrinkles. My pool also dips and has a lower spot in the middle. The Dolphin cleaner does wheelies in this area. Unfortunately It pops it's lid sometimes when it does this and all the leaves it has aquired gets released and I have to turn it off, bring it over to the side, close the lid and restart the cleaning process.

Question
si this for 220V or it is only 110V and you need to add an step up transformer to make it suitable for 220V region ?
Answer

It's 110

Question
Does the escape come with the ultra fine filter? if not, does anyone know the model number for the uf filter?
Answer

Mine did.

Question
I have an above ground pool with the ladder in the pool, would the cleaner get hung up on the legs of the ladder and just stay there?
Answer

Mine does not get hung up in the ladder

Question
Does this also clean in ground pools / just over ground pools?
Answer

Question
Can this item ne paid.on time
Answer

Yes

Question
Can this be used for in ground pool with tiles
Answer

yes, it can be used for in ground pools with tiles.

Question
does it pick up algae
Answer

Yes it does! It picks up everything. I had D E blow back into the pool and it picks that up too. Well worth the money.

Question
Can you tell me how long the floating cable is?
Answer

40 ft

Question
Does it work on Vinyl surface?
Answer

Yes. We have an above ground pool with a vinyl liner and it works great!

Question
Can I purchase just the “power unit” separately? My lawn guys knocked it into the pool and didn’t realize it. Found it submerged after 7 hours.
Answer

You can but they are around 250.00.

Question
how do you use the app to control the robot?
Answer

The Dolphin Escape does not have an app. The unit is controlled by the control box included with the unit. This feature is available on the Dolphin Sigma.

Question
What is the right ultra fine filter for this model? ultra fine s50 cartridge or maytronics dolphin 9991460-assy. both descriptions mentioned escape.
Answer

The supplied mesh in the filter basket does and excellent job. This pool cleaner catches everything. If you want the extra fine filter insert I would go with Maytronics Dolphin 9991460-ASSY Ultra Fine Filter Cartridge Assembly.

Question
Can this be used in a koi pond that has a liner
Answer

Yes

Question
Does it tie up your skimmer basket? Do you think it would work on a small inground fiberglass pool?
Answer

this unit does not run off of your pump, or a booster pump, it has its own power source and filter baskets, so it doesnt tie up anything else! Also, it would most definitely work for a small inground fiberglass pool!

Question
My pool cleaner is staying in one spot. It is powered on and water coming up but it does not move. Any suggestions? I have only used it twice.
Answer

Do the brushes move? Did you buy the protection plan?

Question
I have a 18x33 oval pool at 52inches deep.Is the power cord sufficient to reach the entire pool bottom?
Answer

I have 33' round pool and it covers the entire pool - I've had it for about 3-years and never regretted it since purchased, great product and works well!

Question
What’s the problem u cancel my items
Answer

I can’t know the answer to this.

Question
When i plug it into my gfi outlet it trips the breaker...runs fine on non gfi outlet...it’s not the outlet! what now?
Answer

Gfi is ok to use but it will benefit you to use reg outlet. Any amount of power fluctuations will cause gfi to trip.

Question
Can this be used in an above ground pool with vinyl (floor and sides)? Thx
Answer

I use this in my above ground pool with liner. Works great. Doesn't climb the wall too far up. I thinks that's because the pool is round and it cant get good suction on the curved sides. Works great though, pool has never been cleaner and I use far less chlorine now.

Question
Does this cleaner work in a sand/salt water above ground pool?
Answer

I have an above ground pool with the perma salt system and it works great. My system has a cartridge so I don't know about the sand. I would think it would be fine.

Question
Does this need to hook up to a hose or any suction on the intex pool?
Answer

It will only need to be plugged into a power outlet to work, no hoses or suction

Question
Will this work with a soft plastic lining, specifically the intex above ground 32' x 16' pool?
Answer

I use it in my small fiberglass pool. But i had an above ground pool the size you mention and i would feel comfortable using it on the vinyl. It will do a good job.

Question
How efficient works with 81' x 33' pools?
Answer

Question
I have a 24X52 above ground pool that is sitting on the ground and it has an uneven bottom. Will it clean it?
Answer

I have a 16 x 32 above ground and the bottom is a little uneven. It picks up good but takes 2 to 3 cycles to get everything picked up. Hope this helps

Question
Does it clean Mosaic tiles?
Answer

I don’t see why it shouldn’t unless you’ve got really grubby tiles. The suction is pretty powerful and the scrubbing rubber brush does a pretty good job of loosening the dirt from the floor of our pool so I don’t see why it would not do the same with mosaic, though if your grout is not level With the times, I don’t think the brush will have much effect. But the suction is pretty strong.

Question
Does the warranty include replacement of the cord?
Answer

Question
Is there a 220 volt option? Or can I use this one in the 220v output?
Answer

No you cannot

Question
How many days do you deliver to New York city ? thank you
Answer

It will ship direct from amazon and they usually ship the same day, it may take 2-3 days depending which wear house amazon will ship it from. You may need to ask amazon on the ship time to make sure.

Question
Warranty offered on this?? Purchased 4/2018 and went to put it in pool over weekend and the tracks won’t turn!
Answer

According to the documentation there is only a 1 year warranty.

Question
will this cleaner work in an in ground pool that has a shallow end and a deep end?
Answer

My brother uses it in his in ground pool that has a 3'-6" end and a 5'-6" end and it works great. The chord is fairly long so that shouldn't be an issue, you'll just have to position the controller box somewhere in the middle of the pool if the deep end is fairly deep. It works great in my above ground pool as well.

Question
How is it with leaves? I assume you have to do a pretty good cleaning (Start of season) before dropping this in?
Answer

We didn't clean before dropping it in this year. It cleans everything - including leaves! I will tell you that you will need to empty it about every 30 minutes if you have a lot of leaves. Other than that, it takes care of everything. We did let it run for about 2 hours, then gave it a rest and restarted it again. Hope this helps.

Question
We removed the basket, handle popped up, but is now stuck in the up position, which means we can't put it back into the vacuum. Can someone help?
Answer

It happened to me also I used something to lever it up where handle connects to the basket and popped it up and it reset into the handle channel properly

Question
Maximum Operating depth of this pool cleaner? I have 18 feet depth pool
Answer

Ours is 33 feet.

Question
I know it can handle leaves and sand, but what about dead algae, that the sand filter can't catch?
Answer

Yes

Question
How does it compare to the Nautilus CC
Answer

Not sure but this vacuum works great

Question
Can anybody tell me if the Escape has a cord float to prevent tangling and going into the machine ?
Answer

Yes, the robot has a float that prevents tangling up of the cord.

Question
My dolphin top access does not remain connected to where it hinges on
Answer

No need to worry! The Dolphin Escape is covered under a 2 year warranty from Maytronics! They will be able to help replace and fix your unit at no cost to you!

Question
Does it have all the host
Answer

There are no hoses if that is the question. This unit is self contained with a filter basket. This little unit is awesome. You will not be disappointed.

Question
Will this work with an intex 24 foot wide pool? i bought another pool cleaner and the thing barely moved, I had to return it.
Answer

Yes, it works great with my intex 24 footer. My entry point for the robot is near the middle. I also tried two other vacuum that require attachment to the pump and didn't work too good. This robot works really well and quite easy, plug and go.

Question
Can it be plug to 220 volt circuit?
Answer

Hi, unfortunately it can only plug into a 115v outlet.

Question
How large of a pool with this clean?
Answer

My pool is 30 ft round - - -cleans it like a champ within 1-2 hours depending on if I skipped a day or two.

Question
me ustaria saber si tiene bateria o no y si la tiene si supera los 100mhs
Answer

No tiene batería, acá en argentina funciona a corriente eléctrica con su respectivo transformador de 220 v a 110 v

Question
does this dolphin capable of handling a bag connection
Answer

Hi, No, the Dolphin Escape has a self contained collection basket.

Question
Hola, tienen de repuesto el rodillo giratorio limpiador?, gracias y saludos
Answer

Question
Is there a longer cord ?
Answer

I use an outdoor extension. Works fine that way

Question
We have a permanent ladder in our aboveground pool, will it go around it or will it get Sr.Tuck
Answer

It depends on if it is able to get behind the stairs. Our stairs have sides so it just goes around them. If your stairs are just a ladder on poles and far enough away from the side of the pool it is possible that it could go behind and get stuck. We are very pleased with how it cleans ours.

Question
what is the volume /dimensions of the debris container?
Answer

The basket is huge for a pool cleaner. Your not going to fill it up on one cleaning.

Question
my poll size is 17 meter x8 meter can I use this sizes
Answer

Yes! This robot would be perfect for that size pool!

Question
Can this be used in a koi pond with a gravel bed?
Answer

I doubt it very much, gravel would get into the basket, I believe the device is designed for vinyl or gun-nite/plaster pools.

Question
What is the Model number?
Answer

Not sure of a specific model number. The dolphin cleaners have different names. Escape, Nautilus and a few more. Cost will vary with each.

Question
will it work on inground concrete pools?
Answer

i would guess it would. it sure works great on our small fiberglass pool. It's a basic robotic vacuum with a little bucket you empty

Question
Can it take 110-250v AC power, or is it 110 only?
Answer

It is 110 only per my electrician It is a great vacuum. Easy to use!

Question
How long is the cord? I have a 30' round pool and want to be sure it will clean the entire pool. Thanks
Answer

Not sure I think it's 40 feet My pool is 12 1/2 by 23 feet and there is plenty of extra wire hanging on the outside it's the best investment I made I love it Call the manufacture google it

Question
does a dolphin escape need servicing after a few years.
Answer

I would think so. I have had min for this season only.

Question
I want to make sure the dead algae will be trapped in the basket and not blown back thru the filter. Anyone have issues with vacuuming algae?
Answer

After you have killed the algae our Dolphin Escape will pick-up the dead algae. I'm not saying it will pick-up all algae, however, my pool is crystal clear and clean.

Question
Need parts where to order please
Answer

I have a warranty on it which I got it when I perches it

Question
This is sold by pool express group and fulfilled by amazon. does that mean that the normal amazon 30-day return policy applies?
Answer

I would say so, although I am not sure as I did not return it. I do know after purchase I registered it with the company to make sure of the warranty. The unit works great and I was skeptical at first but after seeing how well it worked, I was happy with my purchase.

Question
Does this product come with the connector? all that the picture shows? does not specify if everything it shows is included.
Answer

Yes it comes with everything you need. All connectors, cords and plugs.

Question
Having an inground pool, i'm a little leary because it specifies above ground in the title. so does it work on inground?
Answer

Question
Does it woek in 220v?
Answer

This cleaner will only work on the 110v

Question
Does this work on in ground pools with a dip in the middle?
Answer

Not this model. This model works best for above ground pools.

Question
Why does it climb on the walls of some pools and not all
Answer

Hi, the cleaner should climb the walls of all pools. If the walls are not scrubbed on a weekly bases then is can cause the cleaner to have a hard time cleaned the walls because they will have a biofilm on it.

Question
Can this climb on the walls to clean them?
Answer

It will not climb walls. This model is not designed to do that but it cleans your pool extremely well.

Question
Does the dolphin escape robotic above ground pool cleaner climb walls of a above ground vinyl pool?
Answer

The dolphin will climb the wall. Not sure what type above ground pool you may have. Ours had metal outer wall.

Question
Does this have a remote control? How do you get it in and out of the pool?
Answer

It does not have a remote control. It has a big handle on it to put it in the pool and to lift it out.

Question
puedo dejarlo en una superficie irregular?
Answer

A que le llamas superficie irregular?

Question
What is the unit's model number?
Answer

There is not a unit model number for our cleaners, the name of the cleaner is the model. While dolphin may have some cleaners with model numbers ours go by the cleaners name, premier, quantum, cayman, & escape.

Question
Hi, i need to know if i can buy an ultra fine filter for dolphin escape robotic? best regards myriam
Answer

I am not sure if Maytronics has filter for the escape but you can them at 1-888-365-7446 they will know and would also be able to tell you where you can buy them.

Question
Will this work well in an above ground pool with a deep end? The deep end also has ledges around the side.
Answer

Yes this will work

Question
will this clean dead algae off the bottom of the pool?
Answer

It cleans everything off of the bottom of the pool and cleans the walls too. It takes apx. 2 hours to clean our 15 x 30 x 4 pool.

Question
Does the dolohin escape robotic above ground pool cleaner work by itself? or do i need attachments?
Answer

This unit is a plug and go! It comes with the power supply needed, and you do not need any other attachments!

Question
Does this come with a remote?
Answer

No remote...Well worth the money though... It cleans my pool very well

Question
Will this work on above ground with dished out deep end?
Answer

Yes it will. It will work on all shapes and sizes of pools. It can handle almost anything!

Question
Can this be used for in ground pools too?
Answer

Yes. My pool is 15x30 in ground kidney shape. Works well, does not climb walls.

Question
My pool is 21x42 will this work
Answer

It has a 40ft cable, so it should work for you. I would position it near the middle of your pool to make it work however!

Question
How long is the cord?
Answer

The cord on the escape is 40 feet long

Question
does it have an active brush
Answer

Question
Will it go over wrinkles?
Answer

As long as we had it’s been great. I do believe it can/will go over wrinkles.

Question
after closing pool for winter. can u put the escape back in to clean?
Answer

If you cover your pool properly and close it properly there should be no reason to clean until opening. That being said, as long as there isn't ice on the pool and you can access the pool past your cover, I don't see any reason why you couldn't.

Question
i have 1 and it does wheeles in the pool and doesnt clean very well what is the problem?
Answer

I just received mine and ran once to make sure it was working properly, It seemed to be working. It does climb walls, could it be the sensitivity on it?

Question
It works with the 220v european electricity system ?
Answer

Question
Has anyone used this on a 41ft pool?
Answer

It will work on a 41ft pool however, it is rated for a 30ft foot pool. We recommend the Dolphin Premier or Dolphin Quantum for a larger pool to ensure it can reach the whole pool. Otherwise it will only be able to get a few sections at a time! Please feel free to reach us with any additional questions!

Question
Does this come with warranty if purchased thru Amazon?
Answer

It still has manufacturer warranty but it works so well and have had no problems. This little thing is great. It is so much better than the other pool cleaners or vacuums. I never could have imagined what a good job it does until I used it myself. It is amazing.

Question
My above ground pool liner is not real smooth on the bottom. Will the robot still clean good?
Answer

Yes! We have some bumpy places on our liner and the robot does a great job of getting all sizes of dirt!

Question
My above ground pool is about 36 feet-- Will it reach all areas?
Answer

Mine is 24 feet diameter and I put the control unit on the ground. The chord reaches up and over the 4 foot side and all the way across the pool with plenty left over. I would say if you put the control unit near the rim of the pool it would be a close call to make 36 feet. 30 feet...maybe.

Question
Does it clean the walls ?
Answer

Yes it does clean the walls.

Question
I have a 20x40 inground 5' deep vinyl lined pool Will this machine work for me?
Answer

Yes. Very good quality product. I recommend

Question
Where do you keep control unit? I assume it shouldn't be exposed to direct sunlight/rain?
Answer

I put the control unit next to my above ground pool. If its sunny or rainy I out a styrofoam cooler over it with a rock on top. I think it can handle a little rain though as it's got water resistant connections.

Question
Will this tear or damage a vinyl pool liner, my pool is inground but with vinyl liner? Does it climb up the walls of pool?
Answer

Its works good in my in ground vinyl liner pool - yes it climbs walls

Question
We have a 24 ft above ground that has an uneven bottom due to sand. Will this work?”
Answer

I have 24 ft dia above ground pool also. It has collapsed mole tunnels about 2 ft in at various places around the pool. The Dolphin goes right over them and sucks the debris out of them. The Dolphin creates a lot of suction to hold it to the bottom. If its only slightly uneven it should work. If there are many sharp humps it may struggle. Definately worth a shot if there's a return policy.

Question
Does anyone have problems with this doing wheelies in the middle of the pool? Just got ours & it does it every few minutes. Thanks!
Answer

This is the second year I have had mine and I love it. It doesn't do wheelies but it does climb up the sides of the pool as it is supposed to. I feel it does a better job than hand vacuuming.

Question
My vaccum stop working and i just got it almost 30days ago what do i do
Answer

Don’t worry, every Escape is covered under a full 2 year warranty! Contract Maytronics (the manufacturer) and they will help your cleaner get back in the pool as fast as possible!

Question
does this cleaner vacum pools with deep centers 61/2 ft in center 27 ft around?
Answer

Our pool is 9 ft deep and 24 ft wide and this machine is the best one we’ve found to clean our pool. Because our pool is so big we do have to run it multiple times to clean the entire thing

Question
how does it self doc with an above ground pool? my pool is 52" high and is not in ground.
Answer

Not sure about self dock., but when it’s done it just stops where it is. I’ve had mine 2 years and works perfectly

Question
Does this vacuum come on dailey or is it come on only on command?
Answer

As soon as you plug this vacuum it move by itself.

Question
Where can Ipurchase a new power supply for this model?
Answer

I would get in touch with the company

Question
Will it cover a 24x43 oval above ground
Answer

It should. It’ll cover pools up to 30ft.

Question
What is the power source? Is this connected to anything. what type of guidance system?
Answer

It uses 110VAC from a wall plug. The guidance system it integrated into the cleaner and the power supply.

Question
I have an above ground pool that dips in the middle, will the Dolphin Escape clean in the dip?
Answer

I believe it will. It even climbs the sides but doesnt go above the water line. Does a great job.

Question
What model year is the unit being sold?
Answer

I'm not sure what the year is. I have had mine for two years and LOVE it. So easy to clean!

Question
Will this work on a 18x 33 oval?
Answer

I don't know why it wouldn't, it works great in my 12x24, it goes until it hits the wall and backs up!

Question
Hola sirve para energia a 220 voltios
Answer

Hola, es de 110v pero con un transformador de 500w funciona a la perfección, En lo posible acompañe la compra con el filtro de microparticulas

Question
Is the cord long enough to use in a 33 inch round above ground pool?
Answer

My pool is 24 feet and is more than long enough for it but I'm not sure if it will be long enough for a 33 foot pool you can contact maytronics their customer service is exceptional

Question
Where do you purchase the upgraded filter & cost? And what does the regular filter cost (if need to replace)
Answer

Question
Will this work on an above ground oval pool that is 15x30? thank you, in advance!
Answer

I use it on my above ground pool 18 x 33 works good on mine

Question
Will this work in a 33 ft round pool?
Answer

Yes! It would be great for a 33ft round pool!

Question
I have spects of sand on the bottom of my above ground pool, will this pool cleaner clean it?, and will it climb up and clean the walls as well?
Answer

I have an above ground pool and mine only goes half way up the wall. It will get some of the sand off, but most of it goes back into the pool because the filter won't catch it. I bought the ultra fine sand filter to put in mine and it works much better for that purpose. Beware though if you buy this filter you have to take a piece out of the bottom of the Escape in order for it to fit. I had to call them to find out about this.

Question
Is the power supply waterproof?
Answer

There is an Q&A section on the Maytronics web site where this is addressed. https://maytronicsus.com/product/escape/#features Essentially, the power supply is water resistant, but not waterproof. You can't leave it out under the rain without covering it, and I would certainly not try dropping it in the pool.

Question
Does this unit come with 1 or 2 filter baskets: ie 1 for large debris and 1 ultrafine?
Answer

No it just comes with one filter basket. The basket it comes with does an excellent job picking up large debris in the pool. The basket does a fairly good job of getting the dirt in the pool as well. We were going to order the ultrafine basket if we needed it, but we did not need to do so. If there is a lot of dirt in the pool I just run it once, clean the dirt out of the basket with a hose, then run it again.

Question
my pool is Desjoyvax system with a filter box in the pool. will the robot stuck under the space between the box and button of the pool? or it turn ?
Answer

It will turn

Question
Does the filter need to be on when in operation?
Answer

The main filter does not need to be on in order to run the Escape. The Escape runs independently of everything!

Question
What is the difference between this pool vacuum and smartpool nc22 smartkleen-robotic pool cleaner? which one is better?
Answer

Question
Does it have all the equipment
Answer

Question
can i use this on a 220v?
Answer

Is there aby product to use with 220v?

Question
How do I adjust the height of the float?
Answer

You don't. The float is attached at the right height to avoid being eaten by the cleaner. I've used mine now for 3 years and have never had a problem. I highly recommend this 🐬 dolphin pool.sweeper!

Question
Can i use this cleaner in my 18 ×36 inground pool
Answer

Yes

Question
My pool get yellow fast will this pool vacuum help.
Answer

The vacuum is for debris at the bottom of the pool. If your pool isn’t clear then it’s a filter or lack of chemicals problem. We bring water samples regularly to a pool store to get tested in order to keep the chemicals balanced.

Question
Would it work on international 220 volts
Answer

Question
Is this safe for gunite pools
Answer

Only rubber touches the bottom of the pool. Works great on my above ground vinyl pool

Question
Can I buy the power cord separately?
Answer

I don't think so it comes with the robot.

Question
Does the unit get hung up on pool drain covers?
Answer

No it works very well moves slowly around the pool

Question
Does the filter also have a one year warranty then please send me one since mine has detorated thanks
Answer

I dont know anything about the warranty but I can say that the filter shouldn't deteriorate after one year. Mine is still in great condition after 1 year of pretty heavy use. I would send a message and photo directly to the manufacturer.

Question
If the product has a1yr manufactures warranty, does the 3yr extended warranty bring the warranty to a total of 4yrs?
Answer

Absolutely the best, does steps, walls, pool always looks great, set timer, the Dolphin does the rest

Question
can i use in 30000 gallon pool
Answer

Make sure the cord is long enough for your pool dimensions

Question
Does it pick up leaves like the Polaris 280?
Answer

I've never used a Polaris 280. However, I dropped this in the pool right out of the box when I was opening my pool for the season. It easily cleaned 85% of the leaves in the first cycle. I have never used a robotic cleaner before, but if this keeps performing the way it did on the first round I can easily recommend it.

Question
Can it be set to clean the bottom only?
Answer

I don't know...I have not tried. It is the best purchase I have made for the pool and just love it...I wish I would have made the purchase years ago...it is easy to use and does an awesome job.

Question
can a longer wire be added? or can you buy one longer than 40ft? my pool is 36ft long but power source is 15ft away from the pool.
Answer

You could probably add an extension cord, we really didn't want to do that. We didn't see an option to for that model for a longer cord. I do know there other pool cleaners that offer 50ft cords.

Question
are replacement treads available for an escape
Answer

I’ve had my Adolph Robkot for 2 seasons, I haven’t needed to replace anything so far. So actually I don’t know.

Question
Do I get my whole refund back when I return it ?
Answer

Everything that you need is included

Question
Will this work with an intex 24 foot wide pool? i bought another pool cleaner and the thing barely moved, I had to return it.
Answer

We have a 33 foot above ground pool. I am not familiar with the pool brand you mention. For our pool we have only used it a few time so far but it is working like a charm. It moves all over the pool and up quite a bit on the sides. It seems to have picked everything up when we've used it and we have a tree close enough to the pool that a lot of the leaves and flying seed pods end up in the pool so it's picking up quite a bit of things pretty well. Would purchase it again. Hope that helps.

Question
What type filters does this unit use?
Answer

This unit used a filter basket, that is lined with a mesh material, that can filter large debris, or even algae!

Question
How do you know when the filter is full?
Answer

I just run the full time and then empty. It's like 1 to 2 hours as I forget the film run time. But that's it. If the pool is crazy full of leaves for example I just kind of look how much it picked up and empty out if it seems like it picked up a lot. But it takes only a minute or 2 to empty so for me it's no biggie to just check it. It's a great fantastic machine. Best of luck

Question
Does the ultra fine filter basket fit the dolphin escape
Answer

Question
Does this unit plug into 110v outlet and run or do you have to charge unit in order to use it?
Answer

The unit has a 110V wall plug that you plug into any normal outlet. The power supply plugs into the wall, and the unit plugs into the power supply. All must stay connected in order for the unit to work!

Question
Ours came with no care directions at all. No instructions at all. Should it be taken out of the pool and stored dry?
Answer

Luckily ours came with paperwork. You need to remove it from the pool and drain all the water. Do not pull with the cord to remove it. You need to turn it off from the power supply and pick it up from the handle. Store it flat in a dry place. We found you tube videos helpful.

Question
I'm trying to decide between this and the nautilus. i have an 18x33 above ground poop surrounded by a deck. is the cleaning that much better for $625
Answer

Question
Will this robot be used for a pool of 40 feet in length?
Answer

Yes, the cleaner will work in your pool. The power cable is 60 ft so it will be long enough to reach 40 ft.

Question
What's the maximum depth the units can operate at?
Answer

Don’t know. My pool is only 5 feet deep. Sorry.

Question
So after ready the comments will it work and in a 30 above ground pool
Answer

Absolutely! We have an 18x36' above ground pool & the cord is long enough for it to cover the whole thing. The corners don't come out perfect, but over all it's great.

Question
Can this clean ho up an incline, from deep to shallow end?
Answer

Yes, it can clean from deep end up the wall into the entire pool. It's amazing!!!

Question
Will this clean wedding cake style steps in the pool ?
Answer

No the dolphin does not climb steps

Question
What is the difference between this escape and nautilus cc model? which one should i buy for inground fiberglass pool?
Answer

I purchased the escape for an above ground pool. We have since had an inground put in and the escape works as good as it did in the above ground.

Question
Has anyone had trouble with the vacuum not moving. Moved 2 ft in 3 hours.
Answer

I did. I called the manufacturer and they believed it to be the motor. Mine started up but never moved. I sent it back.

Question
We recently bought a 22 foot round pool and the dolphin doesn't seem to do the entire pool. Is there some way to program it to the correct size?
Answer

we have a 24 foot round above ground pool and the dolphin vacuums the entire pool and walls. Make sure to place the power unit near the pool.

Question
is it good for in ground pool?
Answer

Question
I have a 27ft above ground and unfortinatly the bottom is not real smooth due to the sand. Will this unit work??
Answer

Hey there. I've owned my unit for a month. My base isn't perfect either. My pool is a 26ft, power outlet is about 5 ft away. This unit works great, however they could have added 10feet to their cords. I would measure the distance from your outlet to the pool.

Question
Where can i buy the micro fine particle bag / filter
Answer

The filter basket is not an item that needs changed/replaced unless it is broken or faulty. I have only found the correct part on one site, Marina Pool Spa and Patio.https://www.marinapoolspaandpatio.com/node/3881

Question
I have 16 x26 Inground pool you will think this vacuum will be able to clean it
Answer

My pool is 24 round with 6' center and it does an awesome job, even climbs up the walls so I think it should do yours fine.

Question
Can i leave it inside the pool for long period of time probably a month. Or need to be tajen put?
Answer

I've left mine in for a couple days but not longer than that. I dont know why you would want to leave it in. You will need to take it out to clean the basket after each one two cleanings, and I dont like to swim around the cord in the pool!

Question
The system doesn't seem to pick up as much debris from pool as another a friend let me borrow. Any suggestions before I give up?
Answer

Mine works wonderfully. I don't know what type your friend owns. It may have more cleaning rollers and be a more expensive model. Sorry about your situation. If It was me I would call Dolphin Customer Service. They are very user friendly. Good luck.

Question
Could you say me the difference betwen dolphin escape robotic above ground pool cleaner and dolphin cayman? best for you
Answer

Question
I have a deep end in our above ground pool. Will it climb out of the deep end or get stuck?
Answer

It will not get stuck. It can climb and go over obstacles in the pool.

Question
what is the difference between the dolphin E10 and the dolphine escape?
Answer

Honestly, the difference is the E10 sucks

Question
Will this pick up stuff in pool like sweetgum balls?
Answer

I don't think it would pick up something that big. I have seen very large leaves inside mine but sweetgum balls probably too big. Unfortunately I can't tell you for sure.

Question
Will it have enogh traction to work with a fiberglass pool (very smooth sides) ?
Answer

Not sure about fiberglass pools, mine is a vinyl liner pool. I've got to imagine that it would be similar to fiberglass as it too can be pretty smooth. Mine doesn't climb the sides too well because it's a round pool and cant get the proper suction but my pool has never been cleaner. It filters a lot of water while running.

Question
Does it clean the walls?
Answer

They say no but mine will go about 50-75% up my 52" walls depending on which way the cleaner is facing.

Question
How and where do we get service and repair, i’m in carrollton texas(north dallas)
Answer

Risen sun pool company is where I got my 1st one and they serviced my Dolphin. I haven't had any problem with my new one yet

Question
does it climb wall
Answer

Question
How to contsct for warrNt eortvon unit
Answer

Is this English? Not sure what the question is.

Question
Has anyone tried it with their in ground concrete pool?
Answer

Storyline is above ground but if It has issues with rotor it tears up the liner.

Question
I need a replacement power supply for this unit. Where can I get one?
Answer

Maytronics, the manufacturer of the unit.

Question
Does it get stuck upside down?
Answer

No. I have never had it turn upside down.

Question
How does this compare to the Dolphin Active 10?
Answer

the Active 10 is their entry level. The Escape is one of their top models. The only knock I have is this model lacks the gimble on the connection cord and gets tangled after a while. But, no big deal.

Question
Can you use a sock in the basket to catch the fine particles?
Answer

No. I don’t think it will work but it catches almost what the socks will. It has fine particulate screens

Question
Has anyone had this cleaner for over a year? If so after winter storage does it still work? What steps are required for off season storage
Answer

We have had ours for just over a year. We keep it in a plastic outdoor storage box when not in use, including the winter months. In SE OK the winter is not too severe, but it worked fine this summer. Other random tip, put a thin piece of cotton /poly batting (stuff that goes in quilts & pillows) in the filter basket. You will catch so much more small/gross stuff!!!

Question
This cleaner stays under water all the time, same as pressure pool cleaner, right?
Answer

Excellent, can’t do without it, worth the money, never have to scrub the walls and steps does it all on a timer

Question
What is the length of its cord? Does it ever get tangled?
Answer

The cord with my dolphin escape is forty feet long. I have used the machine many times and no tangles but I carefully uncoil the cable at the start so I don't put loops of cable in the pool.

Question
Does the Dolphin Escape use skimmer basket socks or can they be used?
Answer

Question
Will a solar cover interfere with operation?
Answer

Don't know, I haven't opened it yet. I live in the Northeast which means my pool is still covered.

Question
Which caddy does this fit.
Answer

Question
Will it clean the algae and all the grime off the bottom of my pool?
Answer

Yes it has a sweeper on the front which turns and swipes algae from the bottom of the pool or walls but if you have an algae problem use 1 pound of yellow out per 10000 glls of waters and throw chlorine shocks afterward to maintain the chlorine levels; you will not need to swipe the algae because yellow out will do it for you believe me. 3 days later throw 6 to 8 oz of phosphate remover for pools and you will have a pool free of algae for a complete year. Good luck

Question
Can this be used in a salt water pool?
Answer

Yes I have a 15 foot saltwater pool. It does well

Question
Why does the front lift up like a wheely ? It does not seem to clean as well as advertised. Very frustrating. Thinking of returning
Answer

Here is the direct solution via Maytronics! This should help: "Your robot is popping wheelies! Don't worry, it’s quite normal! Our robots are programmed to assist themselves with a wheelie when turning. However, if it’s doing a wheelie while it's moving backward or forward, then we may have an issue. Let's look into it: There might be air in the robot's system – flip it over before placing the robot in the pool to let all the air out. Check that the pool chemicals are balanced: It is important for the chemicals to be within the recommended range to preserve the longevity of the robot’s components. Make sure the blue cable has enough slack and isn't pulling the robot back. To check this, measure the pool’s longest side and corroborate that the cable’s length coincides. Still popping wheelies? Now would also be an appropriate time to check the robot's filters and make sure they're not blocked or clogged. The Ultra-Fine filter should be white–if it's brown or green, clean it with a pressure washer. If it doesn’t turn white– you may need to replace it. Contact Maytronics for more information."

Question
This machine clean the walls?
Answer

I think it depends on what kind of pool you have. I have a vinyl liner above ground and sometimes it will start to climb the walls but then comes back down.I would ask the manufacturer.

Question
Does this have a timer
Answer

No it doesn’t, it automatically shuts off when the pool bottom is clean.

Question
Small particle bags for above ground dolphin where do I buy them
Answer

Question
Where can I get the fine particle filter bag?
Answer

Question
If you can use this for in ground pools can it climb up the walls to the waterline? Does it need a remote?
Answer

Question
Can I leave it run if it’s raining?
Answer

We haven’t really ran it when it was raining but I’m sure you can, we leave ours out all season long. Great machine.

Question
Does this come with the 12 month electrical warranty and 24 month plastic like Pool cleaners on their website?
Answer

Question
I have a pebble tec pool surface, will it work and not damage the wheels rubber?
Answer

Not sure. Ours was a smooth surface and kept going back and forth in one direction. We sent it hack. They charged us a 125. Restocking fee. We had it one day. Beware.

Question
Will this clean thick green algae?
Answer

Probably...but I would use algecide and shock after brushing first. If it's thick it would take cleaning the filter basket many times. Good luck.

Question
Is there a caddy for this unit?
Answer

I ordered the Dolphin Carry Caddy for mine, but it's not exactly made for the Escape. I modified it with rubber bumpers drilled into the caddy for it to rest squarely on the base.

Question
Does this climb the walls of an in ground pool
Answer

I have an above ground pool and it does not climb the walls. When it gets to a wall it uses it to flip direction. Its a great robotic pool cleaner. I am very satisfied

Question
Does this cleaner hook to a filter?
Answer

No it has a onboard filter basket, that comes with it. You can also purchase a fine filter basket for removing smaller particles that's the one I use to keep algae counts down. It is very easy to use best cleaner I have bought since I have owned my pool. going on 16 years now

Question
Is this the s200?
Answer

No

Question
is it a top load filter
Answer

Yes, I much prefer this machine. The basket lifts out from top. Much better than Hayward products. Hayward has designs that are not economically repairable and the tech support is a disaster

Question
How long is cable? Will it work in a 32 ft. Pool
Answer

depends on the width. I have a 16’ x 36’, and that seems to be towards the higher limit for the cable length.

Question
Does it pick up sand?
Answer

I had a party with little kids running from sandbox to pool and I thought no way is this robotic pool cleaner going to clean all that sand !! But it did !! And I used the filter that it came with too. Very happy ☺

Question
What is the model # for the Dolphin Escape I want to get a caddy for it.
Answer

I don't know the model number

Question
i just got my dolphin escape and put it in my 30ft round pool. it only made two passes in the center, left lots of debris???im running it again
Answer

I have the same size pool and mine runs for about an hr b4 auto shutoff. What type basket do u have? There are 2 types. One for large debris and 1 for fine dirt/sand. I had to buy the fine filter basket separate. Unfortunately it's about $100

Question
how long is the cord?
Answer

Pretty long. I have a 24 foot diameter round pool and it stretches to the other side with length to spare.

Question
I have an above ground intex pool 22 x 52. Will this cleaner work for my pool?
Answer

It would work in your pool, but I would be weary of it not covering the whole pool as it is rated to pools up to 40ft. If you’re looking for one that will cover a 50ft pool or larger, checkout the Dolphin Quantum, Dolphin Premier, or Dolphin Sigma.

Question
Does it have a swivel cord that prevents tangling?
Answer

Yes it has like a float which prevents the cord from turning around under the water; also the cord is floppy and not hard or stiff like from other brands of robots

Question
how do I buy an extended warranty?
Answer

It was offered when I was buying it online, I don't know how to do it later

Question
How long is the cord?
Answer

My pool is 24 foot round and there is plenty of cord. Not sure the exact length but I have plenty.

Question
How long is the cord?
Answer

The cord on the escape is 40 ft long

Question
I have a 33 foot oval above ground pool. Do you think this will still work for me ?
Answer

The vacuum is hooked up to a power supply that needs to stay out of the pool. I have a 15 x 30 oval and it works well, but my deck is centered on the long side of the pool, meaning that the vacuum only has to go no more than 20’ in any direction. It works very well for my setup.

Question
how do you empty the basket
Answer

Opens from the top of the unit and basket just pulls out. Very easy access!

Question
Any concerns about using the electrical product in the pool? Kinda worried about electrocution.....
Answer

No! The plug that the power box plugs into by my pool is a GFI there are safety devices in the control box. The manufacture specifically warns against removing the cleaner using the power cord!!!

Question
are we able to purchase replacement power cord and tubing? our dogs chewed it up.
Answer

call your warranty dept

Question
Hola, venden el filtro de este producto?, prtecio por favor!, saludos
Answer

Question
My unit seems to just stop working after about 30-45 minutes. If I turn it off and then on again it starts, but then stops again. Any ideas?
Answer

I would guess the motor is the problem.

Question
Cuánto tiempo se tarda en limpiar la alberca ?
Answer

Ella hace ciclos de 30 minutos....

Question
I have above ground pool 12x24 rectangle will this work on my pool? Does it connect to my pump/filter
Answer

Yes...... works great on my pool (12x24 Intex). Does not connect to your pump/filter. You plug it in at a 110 outlet and watch the magic. Best investment for your pool if you value your time and a clean pool.

Question
El dolphin escape tiene control remoto y cartucho lavable para retirar la basura? sirve para inground de fibra de vidrio? gracias
Answer

The Escape does not have a remote control for use and it comes with a basket for the filters that are cleaned by using water from a water hose to wash off. It will work in fiberglass pools as well.

Question
The filter/bag broke, where can I buy a new one?
Answer

amazon

Question
How do you get it out of the pool without going in the pool?
Answer

We pull ours up by the cord. It floats up pretty easy. It isn't very heavy.

Question
what kind of power suppy comes with the dolpin escape & how much cord
Answer

the power supply come built in just plug it in and turn it on. this thing works great. we have a 33 foot pool and there is more than enough cord to do the job.

Question
Is there a model like this for above ground pools that has a EZ swivel cord?
Answer

The cayman does have the anti-swivel cord and will work in the above ground pools. So does the aquabot I2.

Question
Will the dolphin escape pick up acorns
Answer

Yes, dose not do well with sandy particles

Question
has anyone ordered the ultra fine filtration basket for the escape? What is the part # I am unable to find it in the manuel. I
Answer

My best guess would be this https://www.marinapoolspaandpatio.com/node/3514 but it is currently out of stock. Did you try it with the standard basket? Mine cleans up the pool quite well ( My pool filter is DE so that may also help).

Question
Does anyone store this outside in the heat when not in use? The instructions say, "store in a cool dry place," but that isn't at all convenient.
Answer

I live in the coastal south so there's nothing cool & dry around here in the summer! I keep mine outside under a covered porch out of the sun. So far so good!

Question
Confused! Maytronics says it has a 2 year warranty but Amazon says 1 year. Which is it??
Answer

The Dolphin Escape has a 2 year warranty from Maytronics! As an Authorized Dealer, we can confirm it has a full 2 year warranty! We are unsure why the Amazon listing is wrong, but we will ask Maytronics to update it!

Question
So this is plugged into a power source
Answer

yes it plugs into a regular power outlet

Question
does it clean algae from the bottom of an above ground pool
Answer

Question
Will this work with a coleman soft sided above ground pool?
Answer

I've used it 3 times on my 15ft intex metal frame soft shell pool. It tries to climb the walls, but it does work. After I got it the booklet says not to use it on these pools, but it does seem to work, and it really does! It's quite amazing.

Question
Is there any video of this model working?
Answer

Question
Is there a filter replacement? What part number on amazon? Do i need a special filter for fine particles?
Answer

Just rinse and replace the basket

Question
Does it have a swivel cord?
Answer

No, but I haven't had a problem with tangling.

Question
Can I get an extended warranty
Answer

I believe so.

Question
i have 14 foot bestway vinyl liner pool. that has vinyl walls and floor. will the dolphin escape or dolphin e10 safely clean it or will it tear vinyl?
Answer

I have an above ground pool with a vinyl liner, I purchased the dolphin escape and no problems. Love it! No liner issues tearing at all. It's a 25 gauge liner.

Question
Can the Dolphin Escape be used in an in ground pool that is 20 ft. by 38. ft.?
Answer

I really can't answer that question. I can only tell you that I have an 18x33 above ground with vinyl liner and it works great. I love it! I would give the company a call.

Question
is the warranty valid if bought online
Answer

Since we are an authorized online dealer, it is definitely still valid and honored!

Question
I asked the question of whether this model picks up fine particles. i was told by the seller it does. but it does not without a filter upgrade?
Answer

Question
How many days do you deliver to New York? thank you
Answer

greater than one, less that ten, go prime!

Question
My above ground pool has a bumpy floor. Will it clean good in these bumps?
Answer

My floor is not perfect because I installed it and it was my first time. The Dolphin does a good job of getting the big stuff but the finer debris remains after settling. I’m going to get the fine partical bag before next season.

Question
I have a 35,000 gallon pool. do you think this will clean it? i take care of the pool but manually vacuuming is so time consuming. all i get is algae
Answer

My little pool is only 13000 gallons. It does a good job. I'm sure there are better ones around with more features but I don't have any complaints at all. I figured if it saved me a few hours per week it would be worth it. It has done more than that in the few months I've had it. This one says it is for above ground and mine is mostly in the ground (it is on a hill so one end is out about 3 feet). I would buy this unit again if I had it to do over. I did buy the extended warranty.

Question
will this clean dead algae off the bottom of the pool?
Answer

Yes it will vacuum and pick up dead algae off of a pool!

Question
How much does the whole package weigh?
Answer

The whole package weighs less than 10lbs. The power supply that connects to the cleaner weights around 1.2 pounds of that 9.88 total. Actually very light!

Question
Why I can't add protection plan to dolphin escape pool cleaner
Answer

Question
Can this be used in 8ft depths?
Answer

I have researched this very question of Max depth. All good up tp 16ft deep! So you are good! This is an excellent, easy to use, thorough cleaning robot! It climbs sides as well!

Question
limpia paredes
Answer

El robot no limpia las paredes como se ve en el video cuando lo compre, además se levanta hacia arriba cuando va para adelante.

Question
Can it be used for an in ground pool as well? What is the difference between the escape model and the dolphin nautilus?
Answer

Question
Which is the shipping weight?
Answer

Question
Is this Dolphin okay to use in a salt water pool?
Answer

Yes it is! This is an awesome robot and well worth the money.

Question
Can you swim while the cleaner is in the pool cleaning?
Answer

You could I guess. But if you did it would stir up the bottom. We turn ours on in the morning before we swim

Question
Where to buy new wheel and bearings for dolphin
Answer

Not sure but you could look at "Maytronics Dolphin Robotic Pool Cleaners" web site. They are expensive for the tracks however, you might get a part number search it and come up with a better deal.

Question
Can I attach a timer to this vaccume so i can auto-run multiple times a day. It runs only for few mins so i've to turn it on again and again.
Answer

possibly but mine stops when it's full. I guess you could try plugging it to an outlet timer but not sure it will make a difference

Question
Can you use a timer for it so it turns on&off by itself daily?
Answer

Yes, you can! Setting number 1 allows you to run the unit everyday for a week, but it will turn on and off by itself!

Question
Has anyone had an issue with the cord getting tangled up?
Answer

I have used for a few months and never had an issue with tangling cord. I do take the ladder out when using.

Question
Does this vacuum clean up dead algae from the bottom of the pool?
Answer

Somewhat. Does not take 100% out.

Question
Does this have sensors to keep it in the pool? i.e for a beach access pool.
Answer

It can only go as far as the cord. It can not climb out of the pool.

Question
what is the minimum operating depth?
Answer

The minimum depth is the depth of your pool! The Escape fills with water and sinks to the pool floor. Then the tracks start running and off it goes. It does climb a little up the sides as it cleans.

Question
Does this vacuum sand?
Answer

Yes it can pickup sand in small amounts

Question
Does it on in- ground plaster pool?
Answer

Question
Can this be used in 70’ long and 9’ deep pool?
Answer

I think so, I have a 33' round pool and the cord reaches all points of the pool. You'll probably have to do it in segments and move the control box to get it to reach everything... this is a great pool cleaner but it's made for above ground. They may have something more suitable for pool that big...

Question
Buenos días me puede confirmar si está aspiradora limpia una piscina de 7 x3 x1,6
Answer

Maravillosa máquina y trabaja espectacular la piscina todas las semanas le cae arena,que no se de donde llegan, pero este equipo lo limpia súper bien.las piezas que están en los costados son súper adecuados por eso la arena se queda a dentro y logramos sacarlas….

Question
If item does not meet expectations can I return within 30 days full money guaranteed back?
Answer

Amazon buyer protection sure thing

Question
can i use the outlet for pool pump for the dolphin if i use and a coverter cord that lowers the amps? i know you're not suppose touse extention cord
Answer

Question
Would it work on international 220 volts
Answer

Question
will this work within a tank with a horizontal cylindrical shape (soda can shape)?
Answer

yes

Question
Does it work on fiberglass pools
Answer

Yes it will!

Question
Can i use in 18×48 pool
Answer

Yes, I believe you can. My pool is 24 x 52 and I love this robot. I'm sir it would work great for your size pool too.

Question
Hi, it cleans walls too or just the floor only?
Answer

We have 30 foot round , it does climb the walls, but not all the way up. Only about 1 to 2 feet, but does a great job with the inside edges. It does an awesome job keeping floor of pool clean, as so much easier than vacuums that work off pump. Worth every penny!

Question
Will it function correctly in an inground pool and will it climb the walls?
Answer

Question
My vacuum does not turn on anymore bought it in 2017 what’s up
Answer

Make sure your basket is sitting in place properly , does your light come on?

Question
Will the Escape scrub at the waterline?
Answer

No it won’t get the waterline and you def need to skim. That said this thing is still incredible and does a great job keeping the pool floor and walls pretty clean.

Question
Can it be on a timer with a Polaris pump to run 4-5 hours?
Answer

It runs for two hours then automatically shuts off...you have to reset to restart it so I don’t think that will work.

Question
Does it come with a stand and cover?
Answer

No stand or cover

Question
Does it get stuck on the stairs?
Answer

I have an above ground pool with steps inside the pool. It had not gotten stuck yet.

Question
Does it clean up to water line?
Answer

It Climbs up the walls pretty good

Question
How well does it clean the walls on a above ground pool
Answer

I have a 30' round... I LOVE my dolphin, but it rarely goes up the walls... It can, but really doesn't..... But... I will say even with it not climbing walls its worth EVERY SINGLE PENNY!!!!!

Question
Do you have a caddy that goes with this model?
Answer

Question
Does this pick up sand on the bottom of the pool
Answer

Yes, the Escape can pick up fine debris such as sand. It will depend on the size of the sand however. You can also purchase an optional ultra fine filter basket, that will be able to pick up anything as small as 2 microns.

Question
Does anyone has experience using this vacuum, then please share your review. Thanks
Answer

Question
why it stop after one 1.5 hour of cleaning
Answer

It has a 1.5 hour time cycle, when it stops after the cycle clean the filter and restart it if you want it to go for another 1.5 hours.

Question
If this is the most popular above ground pool cleaner of 2016 as claimed, why are their no reviews yet? Does anyone know if the cord tangles? Walls?
Answer

I'm not big on writing reviews, but we have had it now for a few weeks and really like it. No tangling for us, and on our above ground pool it does get up the wall about 1/2 way (although not all the time). So far, I would recommend it.

Question
Will this work on a 16 x 32 above ground pool?
Answer

Yes!!!!!!!!!! I love mine!!!!! I have an above ground also...... life changing for real and so easy, and I’m instructionally challenged!

Question
is there a part # for replacement treads for a 6 year old Dolphin Escape
Answer

Yes either through company and sometimes Amazon replacement parts

Question
how much is voltage
Answer

Plugs into a normal 110 outlet.

Question
I have a pool that goes from 3' to 10' can this machine handle the various depths?
Answer

From what I have read, it will do that, but I have no personal experience, since my pool bottom is flat. The literature says that this robotic cleaner is for above ground pools.

Question
Is this ideal for an L shaped pool?
Answer

Question
What is the largest above ground pool that this unit will clean. I have a 33ft round pool.
Answer

I have a 24 ft round and works great it should state the size on features ...

Question
Will this do angled areas at one side of the pool will this machine climb them about 45°
Answer

No. It is not a wall climber. it will clean the pool by hitting a wall or by a timer method where it will change the direction of the robot. Given enough time it will clean the whole pool about 95%. The only way to get all areas of the pool better, is by a hand held method. I prefer using a machine instead were I can do other things. Also with the robot I don't have to clean the filter as much. With a sucking cleaner all to leaves and dirt is going directly into the filter system. I'm a lazy person drop it, leave it, take it out go swimming. Replace it when it breaks.

Question
My pool is 39 feet long and the specs say up to 30. will this handle the extra length?
Answer

no, it will not

Question
If i buy it today, can you send it so i'll get it between 25 and 30 of december in Orlando?
Answer

If you purchase the unit that is NOT listed as fulfillment by Amazon (which means it is fulfilled by our warehouse here), then we can definitely arrange a certain delivery time to meet your needs! If you can make a note in the order, or send a message immediately after purchase, we can arrange it no problem!

Question
Do the rubber track wheels hold up? Considering the Polaris F9450 with hard plastic wheels.
Answer

I've had mine for two seasons and they are holding up great. Just dont store it in the sun which will make them break down faster.

Question
What power source box do you need for this? I have a Aquaproducts 7 hr digital timer
Answer

It comes with its own power supply. You just plug it in to a 110V. Outlet and push the start button. When it’s done it will stop and you can take it out, clean the filter out and put it away until needed again.

Question
Estete robot es 110 220 volt?
Answer

Question
does it clean the steps in the pool?
Answer

My pool is a 24 foot above-ground pool sunk into my deck. The Dolphin Escape will climb the sides of my pool, however, it will not climb and/or clean my steps.

Question
Do you have to have internet to use the above ground Dolphin Escape?
Answer

No you do not! It’s plug and play! Simply plug it in and turn on the power supply and the Escape is automatic programmed to clean your pool!

Question
do you deliver in cyprus?
Answer

Wherever Amazon.com operates I suppose.

Question
Does a power supply come with it
Answer

Yes, a pretty long cord which needs a 110 outlet.

Question
Does it charges at 220 volt?
Answer

If you have an adaptor this unit can run on 220, but the power supply is a 110v

Question
does this come with a no tangle cord
Answer

I haven't had any problems with the cord tangling at all. This thing works great. I would recommend ordering the ultra fine filter for cleaning every once in awhile for the very fine dust that settles on the bottom of the pool.

Question
Would this work on any small pool (e.g., Endless Pool), or is it only for use with above ground pools?
Answer

Question
I have an old dolphin pool cleaner, can i use the bag that came with that unit with the dophin triton ps?
Answer

I am not sure. I do not see a place where a bag can be attached. Sorry this was not helpful.

Question
There’s some conflict on the weight of the item. Description says it weighs around 10 pounds. I need accurate shipping weight for sending to Panama.
Answer

The dolphin escape weights 21 pounds in the box for shipping purposes.

Question
Will this robot cover an above ground pool that is 33 ft long?
Answer

It covers my 24 foot fine. You may have to put it in your pool mid way on the side vs from the end.

Question
Whats the difference between this and the nautilus cc for the same price?
Answer

I don't know about the nautilus but I'm on my third year with my Dolphin cleaner and no complaints.

Question
Does this come with fine filters? Do they snap into the cartridge? Where do I purchase the fine filters?
Answer

No it only comes with the standard basket, The fine filter is a different basket with a finer mesh. I find the standard basket to be perfectly adequate (and I have a lot of trees on my property).

Question
Manufacturers website says this has 2yr warranty and I’m seeing on here 1 yr. Which is it?
Answer

It has a 2 year warranty

Question
Does the filter came with the order?
Answer

Yes a filter comes with it.

Question
Can this be used for in ground pools too?
Answer

I don't see why not but there is a different model that is for inground.

Question
Will it work on a fiberglass in-ground pool
Answer

I have an above ground pool and it works great. I am betting it will work fine for your pool. AND I bet you will love it and praise it and wish you bought it last year!

Question
What happens if it dont work next season?
Answer

I would check all connections first. Then if it still doesn’t work, I’d call the seller about your warranty.

Question
Can i run my filter while the dolphin is running?the vacuum works wonderfully but then when i turn on the filter dirt settles almost immediately in.
Answer

Run it without the pool filter on. Then when done give it an hour to see if sediment settles then you will know if it makes any difference. Also you need to use the ultra fine filter that does not come with the initial dolphin escape unit. That’s another 80.00 to 90.00 dollars, I had to buy that to do the fine stuff.

Question
Stopped working after falling in pool
Answer

do you have a warranty on it call them or fax your info to them?

Question
I have an above ground pool with in-pool steps. would it get stuck on the stairs?
Answer

I have the same type pool. Above ground, round, with steps. The robot will clean up to the bottom of the stairs, but not up the stairs. It does NOT get stuck around them. Just be sure to sweep any dirt off the steps prior to using robot so it will suck it off the pool bottom.

Question
Do you ship to Chile? How much to send it?
Answer

Question
Where can I buy the fine filter for the Dolphin Escape?
Answer

Pool vacuum filter found on Amazon prime part aitqqhu9991432

Question
Has anyone used it in a in ground pool and does it climb the wall?
Answer

I have an above ground pool and it does climb the walls. I suppose it would work on an in ground.

Question
is it good for above-ground pools to
Answer

Does a wonderful cleaning job on an above ground pool.

Question
The middle of my pool is slightly deeper. Does it have the power to climb out of the deeper portion and do the entire bottom?
Answer

The cleaner does climb well. If the pool Bottom is angled between levels than there should be no problem!

Question
Will this cleaner reach a 33' pool?
Answer

Yes. I have a 30' round and even with the electric outlet 8 feet away from edge of pool, there is still plenty of cord.

Question
Do you need to purchase a fine filter basket and the fine filters?
Answer

No. The basket walls are fine filter. I have had this Robotic cleaner for 3 years and it is a beast. It works well on my 12'x24' Intex above ground pool. It even climbs and cleans the walls. It also helps circulate the water and picks up all debris.

Question
I keep my water 93-102 in summer will it work fine ?
Answer

yes

Question
works for 220Volt ??
Answer

110

Question
Would it work for in ground pools too?
Answer

Yes it will also work for in-ground pools!

Question
Am I supposed to run it multiple times to clean my 24ft above ground pool? I'm noticing it clearly missing paths
Answer

I would run it a couple times at the start. Once the pool is clean just maintain it by using the vacuum a few times a week.

Question
Do I need a separate pump to make this work?
Answer

No it does not! The unit has everything included to make it work. It doesn’t not use a pump system, but uses a motor system that is inside of the unit.

Question
Is the protection plan worth it?
Answer

I did not get the protection plan. So far I have used my dolphin for a full season without any problems at all.

Question
Se puede enchufar a 220?? Sirve para argentina??
Answer

no

Question
Hi. I have a in-ground pool that is 18x 36 feet. It is 3 feet to 10 feet deep with slopes inside the pool. Will this work for varying depth pools?
Answer

Question
How can I purchase a new cord this one is all tangled up
Answer

I have the same problem unable to purchase new cord. What I do is wind the cord around picnic table that is on my deck to untangle cord. Yes for the cost of the Dolphin.. the cord is of very poor quality and I already had to replace power box for item. Also I do not use on a day cold day as the cheep plastic cord tends to tangle more.

Question
will this clean dead algae off the bottom of the pool?
Answer

Yes it will! It is able to pick up dead algae, leaves, twigs, and much more! It can also scrub algae off of the surfaces of your pool!

Question
Has anyone had issues with the tangling of the cord? My old one the cord is so stiff it is constantly tangled..
Answer

Hi, I have used mine for the past three years and no issues with the cord. This is an excellent vacuum.

Question
How long is the warranty?
Answer

The warranty for this is 1 year through the manufacturer!

Question
How long is the ac power cord? My closest outlet to the pool is about 15' away.
Answer

40ft

Question
Does anyone know the difference between the Escape ($150 more) and the E10? Is it just the cable length?
Answer

From what I see they have the same cable length of 40 feet. Not sure about the E10 but i have the Escape and it's amazing. It maps the pool floor so it covers everything just like our Roomba vacuum. Cant vouch for the E10 but that Escape is fantastic as this is our second year with it and works flawlessly

Question
Can i use in swimming pool made of vinil ?
Answer

Good for above ground swimming pools. it will do a descent job on the bottom but needs a fine debris bag to get finer dirt. Most above ground pools have vinyl liners so I'm going to say yes is the answer to your question.

Question
Limpia las paredes
Answer

Si, se trepa a las paredes y va limpiando… excelente robot para limpiar piscinas…

Question
Is there anyway to stop it from doing wheelies? it’s constantly doing them and it prevents it from getting the job done. please don’t tell me that it climbs walls because this i already know thus the reason for the wheelies. i want it to stop doing it on flat ground.
Answer

Unforutunately it's an incredibly stupid design flaw. Mine does this as well, completely worthless. Sometimes it stays flat, sometimes it's in wheelie mode all the way across the pool. Ever tried contacting their support? Don't even attempt it. Those folks are so rude it's worse than a fast food joint. I was completely robbed of my hard earned money with ZERO assistance.

Question
Will this work in an inground vinyl pool??
Answer

I have a vinyl pool. It has worked flawlessly for two years now.

Question
I have a bottom drain, in my 24 ft round pool. Will it get stuck on the drain cover? Will it back up and change direction if it hits the drain cover?
Answer

Question
Where can i purchase the fine partical filter
Answer

Amazon is a great place to look.

Question
Does this run off electricity? Or do any pumps run off a battery?
Answer

It runs off electricity and has a long cord that somehow has never tangled. I love this cleaner.

Question
Is the mesh basket fine enough to pick up sand or is it really just for leaves and larger debris?
Answer

It does a really good job picking up fine particles and real easy to clean.

Question
I have spects of sand in the bottom of my above ground intex pool, will this cleaner clean the sand up?, and will it climb the walls of my pool?
Answer

If the specks of sand are actually dead algae resulting from shocking the pool, then no, it won't. I have a sand filter and I've discovered there is only one way to get rid of algae after you've killed it, which looks like sand in the bottom of the pool. You have to manually vacuum to waste, not vacuum to filter. The particles are so fine that the robot will just stir it back up, then it just passes back through the filter and throws those minuscule particles back up into your pool, causing it to make your pool cloudy. I got into this vicious cycle of having particles clouding up my pool, then when they would settle, using the robot, stirring it back up again and clouding the pool, until I finally figured it out. The robot does periodically climb the walls however I do recommend a weekly brushing.

Question
This can clean up the wall??
Answer

Not that I've seen.


Pool Attributes

Specifications

Pool Types Above Ground
Pool Size 33 ft
Pool Shape Rectangle, Oval, or Freeform
Obstacles Steps, Ladder, Drain Cover, Ledges, Pop-Ups
Surface Concrete, Plaster, Gunite, Pebble, Tile, Vinyl Liner, Fiberglass
Cleaning
Waterline Cleaning No
Number of Filters Included 1
Filter Cleaning Filter Basket
Cleaning Coverage Floor
Cleaning Cycle(s) 1.5 hrs
Number of Brushes 1
Connectivity & Automation
Remote operation No
WiFi / Bluetooth WiFi: No
Bluetooth: No
Smartphone App No
Automated Weekly Timer No
Other
Full Bag Indicator No
Cable Length 40 ft
Anti-Tangling Swivel No
Restocking Fee No
Warranty 2 Years
Caddy Included Optional Caddies Available
Official Website Escape Official Site
Official Dolphin Premier Comparison Page Dolphin Escape vs Dolphin Premier
Official Dolphin Sigma Comparison Page Dolphin Escape vs Dolphin Sigma
Part Number 99996153-SPLF
ASIN B01I466H94

Dolphin Escape
Robot Class: Above Ground

Accessories

Terra Premium Caddy

Terra Caddy

The Must-Have Dolphin Accessory

Weather and UV-Resistant. Terra Caddy is the go-to Dolphin Caddy. Sealed and protected, the Terra Caddy is covered in a protect resin that cures to an extremely hard layer, making it resistant to scratches and weathering. The resin cures very hard, making it solvent-resistant and scratch-resistant. This level of protection makes the Terra Caddy stand up to rain, sunshine, termites, and more.


Dolphin Universal Caddy

Dolphin Caddy

Move and Store

A robotic pool cleaner is an investment, so make sure to protect it. The Dolphin Universal Caddy is a solid caddy that gets the job done. Easily store and transport your robotic pool cleaner to keep it lasting for years to come.


Dolphin Robotic Pool Cleaner Replacement Parts

Replacement Parts

Need extra filters, replacement power supply, or new climbing rings?

Looking for Dolphin Escape replacement parts? Well, you've come to the right place. Shop all replacement parts for the Dolphin Escape and all other Dolphin models.


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