Dolphin Nautilus CC Plus WiFi

Dolphin Nautilus CC Plus WiFi Robotic Pool Cleaner Review

Best Price
$949
Dolphin Nautilus CC Plus WiFi Key Takeaways:
  • The Dolphin Nautilus CC Plus with WiFi is a popular choice, but the lack of essential features has us wanting more.
  • Has wall climbing, but no waterline cleaning - a feature you will likely need
  • Includes standard filters, but no NanoFilters limits cleaning ability of the Nautilus CC Plus - especially when it comes to small particles as it misses them entirely
  • Utilizes the standard brushes - no active scrubbing
  • Overshadowed by the Gen2 models, such as the Dolphin ProLine and Dolphin Max-Series, which have more features like NanoFilters, Maxbin, and Waterline Cleaning
  • Utilizes the older filter cartridges, rather than the larger MaxBin used in the Dolphin Max-Series
  • Dolphin Nautilus CC Plus WiFi Poolside
  • Dolphin Nautilus CC Plus WiFi Poolside 2
  • Dolphin Nautilus CC Plus WiFi Underwater 3
  • Dolphin Nautilus CC Plus WiFi Underwater Wall Cleaning 4
  • Dolphin Nautilus CC Plus WiFi Poolside 5
  • Dolphin Nautilus CC Plus WiFi Cleaning Robot 6
  • Dolphin Nautilus CC Plus WiFi Underwater Wall Cleaning 7
  • Dolphin Nautilus CC Plus WiFi Caddy 8
Scorecard

Ratings

Waterline Cleaning Bad No Waterline Cleaning
NanoFiltration Bad Not Available
Pool Coverage Good Average
User Experience Good Average
No Restocking Fee Bad Sellers May Charge 20%+ Restocking Fee
30 Day Trial Avaliable Bad No Free Trial
Warranty Good 2.5 Year Warranty
Check mark Highs

Cleans walls, but no waterline

Energy Efficient Motors

Schedule Cleanings - Run every 24, 48, or 72 hours

Utilizes myDolphin Plus smartphone app

X icon Lows

No Waterline Cleaning

Does not have NanoFilters

Restocking Fee Up to 20%

Shorter warranty than premium robots such as the Dolphin ProLine

Cartridges are smaller and harder to clean than the MaxBin on other robots


Dolphin Nautilus CC Plus WiFi Review

Dolphin Nautilus CC Plus

The Dolphin Nautilus CC Plus Wi-Fi is a suprising addition to Maytronics' Dolphin line. With its new Wi-Fi connectivity addition, we put it to the test to see if the Wi-Fi helps build off of the standard Dolphin Nautilus CC Plus and what it brings to the table.

Design and Features

The Dolphin Nautilus CC Plus has been around for a while and is well-known. It's popularity has waned in recent years, as more advanced models like the Dolphin Premier and Dolphin Sigma have come out with the latest technology such as gyroscopes, NanoFilters, Multi-Media, and wireless connectivity. Let's take a look at its design and key features:

You'll notice two brushes on it - one on the front and one on the back - which can help dislodge debris but unfortunately won't reach or clean up to the waterline or tileline. While it can climb partially up walls, it won't make it all the way to scrub tough debris at your pool's waterline. The cable is 60 feet long with an anti-tangle swivel designed to clean pools up to 50 feet in size. Waterline cleaning is an important feature if you own an in-ground swimming pool, as you'll need to scrub it yourself if your robotic pool cleaner doesn't include waterline scrubbing.

When it comes to filtration, there is only 1 set of standard filters included - this is less than ideal compared to modern robotic cleaners like the Dolphin ProLine's Dolphin Quantum, Premier, or Sigma which includes NanoFilters.

Performance

How does the Nautilus CC Plus perform? After testing it over several days we found that wall climbing capability was limited; even though advertised as wall cleaning capable, most cleaning passes only made it partially up walls missing much of upper portions left untouched. This means it will not reach your pool's dirtiest part - the waterline - leaving you to scrub by hand. It did an adequate job vacuuming 85% of visible debris off floors yet struggled with tricky spots like stairs getting stuck so long that auto shutoff occurred due to lack of obstacle avoidance seen in smarter models like Dolphin Sigma or Premier.

Filtration wise, results were mixed; while standard filter media got most medium sized particles out quickly needing multiple empties before pool was super clean when very dirty leaves twigs sand silt were still present making us wish there had been another filter option such as leaf bag or NanoFilters available (as seen in Dolphin Premier).

Missing Wi-Fi Capabilities

The added Wi-Fi connectivity is a nice touch, but it does not have all the features in the app that other Dolphin robotic pool cleaners have, which was hugely disappointing. The app only lets you schedule "basic" cleanings every day, two days, or three days. Unlike the "advanced" cleaning scheduler found on the Dolphin Sigma robotic pool cleaner that let's you personalize every day of the week, such as having the robot clean Monday at 5pm and Friday at 10am.

That's not all that is missing though. It also misses two other features we loved - remote control capability and the cleaning history. You won't be able to spot clean or control its path or movement. Other Dolphin cleaners with an app often show the cleaning history also, such as gallons per hour filtered, killowatts saved, total distance traveled, and more. While the cleaning history isn't needed, the Dolphin Nautilus CC Plus not including the remote control capability really missed the mark.

However, the app does let you turn it on from anywhere once it is set up. It also lets you add a shortcut to Siri that is "Hey Siri, turn my robot on", which is a feature my kids loved.

Warranty

Finally warranty length is shorter too at 2.5 years vs 3 year period often seen with premium pool robots taking away some peace of mind. While it doesn't seem like a lot, this is 20% less - which is quite significant considering that may be one less summer.

Key Takeaways

If considering purchasing Nautilus CC Plus here are key points: It seems confused about what exactly wants to be. Without waterline cleaning, lack of NanoFilters or a leaf bag, missing myDolphin Plus app features, and a shorter warranty than Premium models, you're paying a big premium without the features that will make your life easier! While it still provides a great clean, there may be other models out there you want to take a look at beforehand.

Better cleaners out there

The Dolphin Premier has waterline cleaning, Multi-Media (3 filter options included - Leaf Bag, NanoFilters, and Standard filter), and a 3 year warranty makes it a great choice. It will lack the app connectivity, but everything is replaced by the power supply, as you schedule everything directly there.

Now, if you want an app with all of the features, the Dolphin Sigma is the perfect choice has waterline cleaning, NanoFilters, gyroscope, and all the features on the myDolphin Plus app.


Compare to higher rated robots

Dolphin Cayman Robotic Pool Cleaner

Dolphin Cayman Pool Cleaner

Dolphin Premier Robotic Pool Cleaner

Dolphin Premier Pool Cleaner

Best Price

$709

Check mark Highs

Best Value Robotic Pool Cleaner - Cleans and Scrubs Walls & Floors

Increased Max-Series Performance, but cheaper than several other top cleaners

Easy-to-clean oversized MaxBin with optional NanoFilters

Programmable Weekly Timer - Set the Cayman to run every day automatically

2 Year Warranty - Full Coverage that isn't Prorated

Best Price

$1297

Check mark Highs

Only Dolphin with a Leaf Bag - includes Multi-Media

Waterline Cleaning Beast

New, High Performing Dolphin ProLine Model

NanoFiltration - Premier's NanoFilters allow it to clean deeper than standard Dolphin pool robots

3 Year Warranty

Dolphin Nautilus CC Plus WiFi
Robot Class: In Ground

Features

Dolphin Wall Climbing

Wall Climbing

Provides floor and wall coverage

Dolphin Nautilus CC Plus WiFi is able to easily clean your walls of your pool.However, don't get this confused with waterline cleaning. The Nautilus CC Plus WiFi will only clean the walls of your pool. It will miss the dirtest part of your pool, the waterline, where 90% of all algae and bacteria is in your pool. Make sure to check out the top waterline cleaning units ranked here: Waterline Cleaning Robots


Smartphone App

Control the Dolphin Nautilus CC Plus WiFi from anywhere.

With the its myDolphin Plus smartphone app, you can schedule cleanings, manually control, and fine tune your Dolphin Nautilus CC Plus WiFi.


Anti-Tangle Swivel

Anti-Tangle Swivel

No more tangled cords.

With an anti-tangle swivel, the Dolphin Nautilus CC Plus WiFi can fully explore and clean your pool without ever getting stuck. The innovative design allows the robot to move freely 360 degrees around your pool, without ever knotting the cord.


Energy Saver

Ultra Efficient

Save hundreds of dollars a year while cleaning your pool!

Dolphin Nautilus CC Plus WiFi saves hundreds of dollars a year in energy when compared to pressure-side or suction-side cleaners.


Dolphin WiFi Power Supply

Plug and Play

Simply Plug Dolphin Nautilus CC Plus WiFi in and start cleaning!

Set up has never been easier. No installation needed. Dolphin Nautilus CC Plus WiFi is ready to go right out of the box. No extra pumps, plumbing, or anything else needed. Simply plug Nautilus CC Plus WiFi and start cleaning!


Smart Navigation

Precise Navigation

Powered by CleverClean™ Technology

CleverClean™ coverage is powered by an advanced navigation system. This technology ensures that the most effecient route is used to clean your pool floor. So smart, the system automatically navigates around obstacles and quickly returns to its route.

Videos

Pool & Shop

Where To Buy

Seller Buy From Availability Shop Online
Buy at Amazon.com $969 In Stock (Free Shipping) Shop At Amazon
Poolbots Logo In Stock (Free Shipping) Shop At Poolbots

Looking for the best deal on the Dolphin Nautilus CC Plus WiFi and other robotic pool cleaners? Look no further, we have you covered. We searched the web and found the best deals on Maytronics, Aquabot, Polaris, and other cleaners.


Customer Reviews


Nautilus CC Plus WiFi Robotic Icon
3 and half stars 3.8 Based on 11201 Reviews

Featured Reviews:

4 stars
Great but app is mediocre

defalco18 - Reviewed in the United States on August 28, 2022

Love the vac. Cleans the pool great. Easy to clean. Overall a great product. Defintky get the holder and cover. However the app is just mediocre here is some helpful info: 1. Scheduling is easy if you set it for everyday and plan on leaving it in the water. Works great for vacations. However when not traveling, I like to run it at 4am. So I can either get up at 4am and press go OR set it to run everyday at 4am. Then I MUST remember to unset the everyday since I only run the vac 2-3 times per week. 2. If you don't schedule it for everyday there are two options. The options are, every 2nd day. Every 3rd day. But what dies that mean? Every 2nd day from when? Every 3rd day from when. D9esnt really explain. 2. More important, If power is recycled it looks to start cleaning. On two occasions the vac tried to go when it was not in pool. Once because I unplugged it, then plugged I back in. Didn't know it would just start. Actually rolled off a small table. Lesson learned i dont keep it on a table, uts now in the Dolphin holder. The other time it happened was because power was lost in house. I went outside and it had rolled out of the holder and stopped. Maybe it detected it was not in water? I rely don't know. But it didn't roll far. My input to product and app developers: 1. There should be a sensor that detects if it's in water or not. If sensor is not triggered it doesn't go. 2. Allow the scheduler to be set to run 1 time at x o'clock. 3. App has options like pool temp, etc. But none if that works. App shoukd also have a "cleaning log." My in home vac has one which is nice.

4 stars
Easy to use and powerful robotic cleaner

FlyLkNEgl - Reviewed in the United States on June 17, 2022

This cleaner works great right out of the box and is a breeze to get going. It cleans our pool well, although I often kick it off for a second run before taking it out of the pool. It does climb walls with ease and scrubs the waterline pretty well. It is not marketed to be a waterline cleaner as far as I have seen, but it does do it randomly. I was not happy with the filters that came with the robot, they work for large debris but for small like dirt and sand it would just mix it around the pool. I purchased the ultra fine filters which make a huge difference and work exceptionally well on all debris. The cable does tangle, but only if you leave it in the pool for long periods of time and run it often without taking it out. If you just run it a couple times and then take it out, it usually doesn't get tangled up. I strongly suggest not leaving these robots in the pool for long periods of time though even though it does have the scheduling functionality. Overall, this is a great buy for a robot cleaner and does a very good job at cleaning. If you want the longer version of my experience with it read on. I purchased this cleaner in late 2018 and was able to get about 3.5 years use out of it. The first couple of years I was more careful about not leaving it in the pool for more than a day at a time of cleaning then take it out for a few days or until the pool needed cleaned again. But as laziness kicked in and it started spending more and more nights in the pool which led to weeks at a time. After about 3.5 years, it started exhibiting problems picking up all the debris. After a few weeks of turning it on everyday to pick up what it missed the previous run, it finally just died. The lights on the control panel would flash 4 times and then stay on, but the robot wouldn't move or show any signs of life. I contacted Asurion about the extended warranty and was told to take it to a local pool store for diagnosis. The local store said it needed a new motor, power supply and cable, and that these parts are not available from the manufacturer. So after letting Asurion know about this, they just needed documentation from the pool store stating what the problem was and why they could not fix it. After I provided this info, they mailed me a check for the original purchase price of the robot! After much research this year (2022), I have decided to repurchase the same robot only with the wifi feature and extended warranty. It consistently shows up as a top pick for robotic cleaners everywhere I look. Comparable models cost much more than this and the added features for the extra cost just isn't enough to justify. The wifi version of this at this time is only $30 more so I jumped on it instead of the non-wifi version. With my past experience I believe it will last longer than the previous one as long as I don't get lazy and leave it in the pool for long periods of time again, but regardless I have the extended warranty to cover it if it does break within the first 5 years which I highly recommend. If you made it this far, congratulations! I hope this review helps.

5 stars
Toss out your old pool cleaner

Brent - Reviewed in the United States on September 25, 2022

I have to say I was pretty skeptical when buying this. I read a lot of reviews and they were mostly positive. I had been in a never ending fight with my old pressure side cleaner and was done with it. When the new cleaner arrived I unpacked it, read the directions, and threw it in the pool. Honestly it didn't look like it was going to get the whole pool clean but let it do its thing. I came back and hour later and the pool looked great. I run it every few days as I have a lot of trees but it cleans the whole pool each time. The old cleaner is where it belongs, in the trash. There are only two issues with this unit and they aren't show stoppers. Every once in a while it will flip over and need to be flipped back up. The other is that it doesn't clean the steps or lounge pad. Both are minor issues. We'll worth the dollars I spent.

5 stars
The thing I hated the most was the chore of pulling out the ...

Amazon Customer - Reviewed in the United States on June 25, 2016

We bought a house with a 16' x 36' pool in 2013. This was a new experience for us, and we tried to become pool people... water analysis, filter operation, chemical addition, etc. The thing I hated the most was the chore of pulling out the big coil of hose and setting up the vacuum head on the 16' pole and then spending an hour plus TRYING to vacuum the pool. The 8' deep end was the worst.... All of this to no avail, as every season we ended up with yellow algae problems, frustrated with our efforts, and put off by the appearance of our water. I was beginning to try to calculate how many dump truck loads of dirt it would take to fill the pool in!! I began to get interested in a pool cleaning robot every time we went in to buy even more chemicals to fix our current pool problem, and finally I decided to take the plunge and buy a robot. This was to be my last effort to make our pool work. We ordered the Nautilus Plus by Dolphin/Maytronics, in March and when it arrived I was not sure this was the way to go. The Dolphin set in our house for a few more weeks until we opened our pool (after all the "helicopter" things were through falling from the Maple trees...) Finally, the day of our pool opening arrived... and we gently placed our Dolphin in the pool, and pushed the start button on the control box.... At this point we should cue the music and have a bright spot-light shine on the Dolphin!!! This little monster took off with a vengeance! I was immediately impressed with the amount of water it was moving, and the pristine clear trail it left as it made it's way across the bottom of our pool to the deep end! Maybe 2 to 2 and a half hours later we took it out of our now clean pool, somewhat stunned by it's initial performance! Every one in my family was in awe of it's performance, and we realized that we had, perhaps, turned a corner in our battle to have a clean and inviting pool! Three months in, June 2016, and the Dolphin continues to do an excellent job, and our pool water looks like liquid glass! The Dolphin has become an important part of our pool maintenance regimen, and we use it normally about twice a week to clean the pool. I stress that this is a part of our overall effort to keep out pool in the best shape possible. We still do water analysis and add chemicals... but no where near the same amount as before our Dolphin! We back wash our filter once a week now, so we are saving lots of water, AND most important to me, I no longer have to break my back and take my time to manually vacuum the pool, just let the Dolphin do that thing it does sooooo very well!!! Let me address some of the negative things I have read in the reviews of this pool cleaner... Warranty problems: We have had NO problems with our Dolphin. Right out of the box it has worked like a champion, so I have no comments on the help, support and warranty problems others have posted. Instructions: Yes, the 'bot comes with very little in the way of operation instructions. There is really only one sheet of instructions with drawings on it, that tell how to use the Dolphin... but, if you have even a basic understanding of mechanical things, you should have no problems in making the Dolphin work. Every thing snaps together with ease. Pay attention to how it comes apart and then reverse the process after you clean it... nooooo problems! I guess that Maytronics could do a much better job with the instructions- better drawings and expanded written directions, but I can say I honestly have not had any problems understanding how this critter works. It is very straight forward in construction and operation. Filters: Our Dolphin came with 2 sets of filter cartridges. They are made out of some very sturdy plastic type material and require only a good rinse with the hose to clean. We used the "coarse" set of filters the first time we cleaned the pool, to help get out a few leaves, but from then on, we used the "fine" filter cartridges with great success. We ALWAYS take the time to disassemble the filter cartridges after each use and clean them. We then hose out the inside of the Dolphin to complete the process. Like all things electro-mechanical, normal maintenance and cleaning determine the life of the machine. The filter cartridges are held on the filter frames with 2 rotating snap clips. I think that these could be problematic in the future, but look like they would be easily replaced with a screwdriver if replacement is ever required. Steps and Walls: Yep, try as hard as it might, the little Dolphin is just too big to clean our steps. We just use a brush on an 8' pole to sweep any debris on the steps into the bottom of the pool prior to starting the Dolphin... problem solved. I can gladly spend the minute to sweep the steps vs. the hours plus of time to manually vacuum the pool any day! Our Dolphin climbs right up the walls and runs partially out of the water to clean the pool walls.... it's like it's maaaagic! LOL! Carrier: Our Dolphin Nautilus Plus did not come with a carrier. It does have a very sturdy built in handle that makes carrying it, and getting it out of the pool pretty easy. If you have health problems or back problems, etc. this could be a concern, but we have had no problems here. Also, I have never seen any debris fall out of the unit as I remove it from the pool. That's about all I can think of for right now. Maybe at the end of this pool season, I will follow up with my first season Dolphin results.... stay tuned! I hope this is of help to all thinking about buying a Dolphin. I think this is one of the best purchases I have made in years!!!! We now no longer say we are going to clean the pool with the Dolphin... we now say that we are "RELEASING THE KRACKEN!!!!" LOL! Thank you Maytronics, for allowing me to now enjoy my pool, not just spend hours and $$$ trying to keep it clean!

4 stars
The backyard Poll Superstore return policy is highway robbery. $180 to $450 restocking fee!

Geo - Reviewed in the United States on September 4, 2022

The media could not be loaded. The pool cleaner is well made and seems to clean well when its not stuck. In each cleaning cycle it would would at some point start to clean the waterline area and would get stuck in the corner of my stairs. It would rock forward and backward about 5 inches but never free itself. The rest of the pool didn't get cleaned. I let it try to free itself for about 4 minutes, it didn't so I moved it. I tried 3 more times but each time it would find its way to the stairs and get stuck, this is a real pain in the... This issue combined with the large size and heavy weight was reason for my decision to return it. It weighs 20lbs, add 5 to 10lbs until the water drains. Bending lower than floor level to lift out a 25-30lb machine can be pretty tough for some. However, the problem isn't so much with the cleaner, its the supplier BackYard Pool Superstore. Any return for something that they have no control of (ie. defective product, unhappy with its performance, anything the that they didn't do (doesn't matter if the manufacture caused the problem) they charge you 20% if its unused $180. plus shipping, and if you tried it in your pool, they charge you a 50% restocking fee $450. The is absolute highway robbery! Don't just glance at the "Prime" shipping annotation next to their listing and think you're Amazon safe if you need to return it. You are not protected by the good return policies that Amazon offers when you buy from the BackYard Pool Superstore. I've had 2 other robotic pool cleaners in the last 14 years and none were this heavy, nor did they get stuck. Unfortunately nether are available right not. However I'm not willing to give up $450 of the $899 to a store who just sells the product and wants to rip people off. Of course I had to try it to before I found its doesn't work for my pool. Your going to charge me $450 plus shipping (another $50 or so) just because I had to tried it in my pool to find out there was a problem? I guess I'll just have to babysit the cleaner and free it each time it gets stuck, and get into the water to push it up and out of the water when its done. This store is a total rip off, buyer be very aware! Even though it gets stuck in my pool, maybe it won't in yours. However, save yourself from the chance of losing a bunch of money and buy this from someone who has a little to no risk return policy or maybe a local store if you can.

5 stars
Best purchase made for my pool. Makes my Polaris look silly

Shawn - Reviewed in the United States on June 13, 2022

In short: in the 2-3 months since buying this I couldn't be happier. This is the best pool purchase I've made. Period. I had a Polaris with booster pump and it was always giving me issues. I bought this to replace and it's been a dream. I'll update this if I have any issues or if it's still going strong through warranty period and after. Biggest question I had when I purchased: 1. I read it doesn't do walls and scrub tiles, or has issues with these. Well that's wrong. My pool is rectangular with sharp corners and is 6' at the deepest and it does great on walls and scrubs the tile line. (See Pictures) 2. Will I need to vacuum still? As a pool owner I've gotten used to sitting in 103 degree texas temps and vacuuming the pool to suck up the dirt and other things on the bottom of the pool. I've not vacuumed once since 3. Will I need to sweep? Nope. It gets everything but the steps. I still take 2 min twice a week to brush the steps which is well better than the 20 minutes it took to do the whole pool. 4. Does it have problems with steps? It does not do a great job on my steps that are fairly small, and definitely doesn't do my tanning ledge (but it gets the walls) 5. Is it easy to clean? Very easy. Take the basket out, hose it off. Done. 6. How often do you do I use it? It depends on how much pool use. If the kids go in, I do it the next day. Otherwise once or twice a week. Would I recommend? Yes and I have to another pool owner I know which was struggling with algea due to lack of time to do their pool vacuuming and sweeping. They also had a Polaris which was constantly giving them problems. Since having this they had no issues what so ever. What to know when you first get it: So this was my experience and my friend''s experience. When I first bought it I was VERY concerned that I would still need to brush all the walls since this really didn't go up them often, and really considered doing a quick return of this. However this has to do some learning or break in period because after a week it was scrubbing the tiles and taking on the whole pool with no issues. So very glad I waited that week before returning.

5 stars
Mine Cleans the Scum Line!

DRL in SC - Reviewed in the United States on September 23, 2022

I rarely give 5 stars, and please keep in mind I've only run this twice, but I Love It! A review video AND the owner' manual say this cleaner will not do the scum line, but mine certainly does, and it does it quickly. My pool is 37' by 17', 10' deep to 3' in the shallow end. I use to have the Aquabot Classic which worked fine, but tangled power lines, getting caught in corners, stairs, and skimmers, plus the bag rinsing made me decide to try this cleaner. I do scoop the bigger leaves and 12" pine needle out first, but otherwise, it picks up everything. I went through 3 Aquabots in 16 years. I hope this Nautilus lasts longer, considering the price. Love it, so far.

4 stars
Free Willy

Bobber - Reviewed in the United States on October 11, 2018

I rely heavily on product reviews when making purchases so I will leave the most accurate comprehensive review possible. I researched robotic pool cleaners extensively prior to this purchase. For the cost, I believe this is the best choice. Pro's... strong suction, excellent traction, adequate pool coverage, easy to clean/replace removeable cartridges, overall excellent cleaning device. Cons... becomes disabled on steps, no user/owners manual, cord to power supply is short, should come with cart/which is an additional purchase. I have a 25,000 gallon pebble tech in ground pool. The Dolphin is supplementing a Hayward DE filter system. The in ground system is performing to standards, however the Dolphin replaces the need to manually vacuum debris left on the walls or bottom. The Dolphin arrived promptly with no damage. The contents includes a quick start guide, however no owners manual. I downloaded the owners manual and it basically contains the same information as the quick start guide...pretty much no information. This unit operates with "clever clean technology." I have no idea what that is. Some of the more costly models indicate that the unit will scan and map your pool for optimum coverage. That is not happening with this model. It navigates randomly. It covers 90% of the pool each cleaning, which I consider excellent. I have several 5 inch steps and two benches that are at the 4 foot level. The Dolphin will occasionally climb one or two of the short steps but is unable to climb to the higher steps. The Dolphin climbs up to the higher benches and often turns and becomes disabled/stuck on top of the bench. I included a picture of the Dolphin disabled. It's necessary to unplug the power source, plug it back in and give a tug to remove it from the bench and begin the cleaning cycle over again. My children enjoy watching the Dolphin and they named it "Willy." It was later amended to "Free Willy," as they shouted out to me to "go free Willy." The extra cloth filters that shipped with the Dolphin do a much better job of retaining debris than the installed nylon cartridges. Once you insert the cloth cartridges you won't go back to the nylon. The cartridges are easily accessed from the top doors and cleaned with a hose. The rolling storage cart was an additional $129. From a marketing standpoint the manufacturer realized you pretty much need the cart and since you paid $699 you will most likely spend the additonal $129. I feel they took advantage of me with that deal. You do need the cart. They should include it with the purchase of the Dolphin for a total price of $750. The cart is basically a golf club cart with a value of no more than $50. You need to obtain a bungy cord and use it to secure the long power cord to the cart or it will not stay attached. That should have been included. The quick start guide was adamant that you should not use a supplemental extension cord. Presumably from a safety perspective so the Dolphin does not drag that cord into the pool. Most people will find that you need to use an extension cord to plug the independant power supply modual into the outlet or you will not get the Dolphin close enough to your pool. I have experienced no problems using an extension cord for this purpose. I operated the Dolphin for 45 days prior to submitting this review. Overall I am very pleased and hopeful that the unit holds up mechanically over time.

5 stars
Fire your Polaris!!

T. Duke - Reviewed in the United States on August 30, 2022

This thing does an insanely great job!!! My neighbor bought one after his polaris cleaner broke, his logic was it was $600 to buy 'another one' , he said it was his 3rd, so he went a different route. After he did his first cleaning, I went over and helped/watched and was amazed at all it cleaned to include his tile walls. I was sold, bought it and haven't looked back. With the Polaris, it ran everyday, I ran it 8 hours which uses another pump, required over watch for the tubing to get all tangled, cleaning every other day, and always needed a sweeper tail scrubber, new parts, etc. With the Dolphin Robot, It's a 1-3 hour clean, I generally select 2 hours because I have natural stone that erodes. It's super easy, I connect it to controller, plug it it, throw it in the pool, select 2 hours and let it go! I do this twice a week! Not everyday like the polaris, It doesn't tangle, get stuck, or burn through cleaning parts. It does an amazing clean, sucks up the silt from the stones, gets hair, leaves, snails...you get it .

5 stars
Still going strong!

T Meredith - Reviewed in the United States on September 7, 2022

I bought mine on 4-10-19. Here is is 9-7-22; the unit still works flawlessly. Original everything even filters. It is such a huge upgrade to clean with this unit. No more clogging the main pool filter with the suction units, this unit works independently. I do not use the app so I cannot comment on it. I don’t need the app. I put it in the pool and press the on switch. After a few hours my pool is completely clean. I take it out, wind the cord and spray the filters. Easy. Recently I got a new roof on my house. The pool was full of shingle dirt. This unit got 100% of the shingle dirt. I was amazed when I sprayed out the filters, it capture a lot of debris. I even located a pressure washer tip that the unit sucked up. Yeah, occasionally I find the unit stuck on the stairs. I just give it a nudge. It is expensive but easily worth the money. Strong Buy! ✌️

5 stars
Carl Two

Dave Eckert - Reviewed in the United States 🇺🇸 on September 3, 2022

Eight years ago I fired the pool man and got Carl. He did an outstanding job of cleaning the sand, dirt, and leaves here in the desert. He worked year around without complaint (or benefits). So when he had a heart attack and was in hospice without Medicare the cost of a heart transplant was prohibitive. We did assisted suicide and said a fond goodbye. Carl Two arrived very promptly and immediately went to work. He is young and energetic and took right to the water. It appears he has had rock climbing training because he does a much better job along the walls and tile. Then I went to clean him and found he had picked up far more dirt and sand than his ancestor. His only fault is that when climbing the steps he gets confused and thinks he is at the top step too soon. If Carl Two does as well as his namesake for as many years I will be extremely happy. I understand that he has a bunch of hard-working relatives that love to swim. You should consider inviting one of them to join you. You will be happy.

5 stars
Best pool cleaner I ever bought

Dale - Reviewed in the United States 🇺🇸 on August 13, 2022

I’m really kind of surprised at some of the negative reviews. I have tried pressure side pool cleaners, pump driven pool cleaners and just about everything you can imagine. I have spent years juggling hoses and connecting and disconnecting them from pumps and dragging them in and out of the pool. It’s so simple, drop it in and press one button. I actually have an unautomated schedule. I also love the Wi-Fi connectivity. I can turn it on with my phone. It runs for two hours a day, and I clean the filters once a week. I read all the research and finally settled on this model. It has dramatically changed my life. It does a very thorough job of cleaning my pool, climbing the walls and pausing whenever it finds dirt. My water is much more clear because there is much less dirt in the pool. When we sent swim It no longer stirs up a cloud. The two filters pick up a sizable amount of trash and they’re easy to remove and clean with the hose. Any fine dirt that sprays up in the pool is removed by our sand filter. I have a saltwater chlorinator and our pool now remains crystal clear with very little effort. The only problem I’ve had with it is it tends to high center on the drain. As many pool robots do. Zodiac make some pool drain cover for robots which Eliminates this tendency.

5 stars
No longer a skeptic

Ann D - Reviewed in the United States 🇺🇸 on August 13, 2022

Purchased this as a potential time saver for pool maintenance but we were skeptical that it would perform as advertised. We have a decades old gunite pool with a so-so functioning skimmer that makes vacuuming using the traditional method time consuming and not particularly effective. The pool is around some trees so there is always small dust/particles falling into the pool. The Dolphin robot is amazing. From the first day we were impressed. We have now used it daily for a week and it keep on impressing. There was a section in the deep end where a substantial portion of grit had accumulated over time that we had been unable to get up through usual means. Over the course of the week all and I mean ALL of the grit has been removed. The product is ergonomically well designed, easy to remove from the pool (although out of the water it is on the heavy side). The filters are easy to remove; takes a bit of effort to clean them esp. in the beginning when it is pulling out so much stuff. I purchased the extra filters so if I am rushed and don't have time to clean them before I want to use it again I can pop in the second set. Yes it has trouble with the steps and occasionally gets caught on them but usually can work itself free. Well worth the investment.

5 stars
We call him Flipper!

LKO2002 - Reviewed in the United States 🇺🇸 on September 14, 2022

We have a 20' x 40' in-ground pool with a 12' deep end, stairs, and a ladder. The Dolphin cleans every inch of it in less than 2 hours and even cleans the sides just above the water line. I like that it connects to our WiFi and can be controlled by Alexa and Siri. Cleaning the filters is easy but you have to be careful with them. They are all plastic and the filter screens are very thin. Having two spare screens would be helpful. This is our fist season using it and, so far, I haven't seen any wear on the rubber wipers. I don't regret buying this robot vacuum.

4 stars
Better than doing it yourself

C L Jardine - Reviewed in the United States 🇺🇸 on September 24, 2022

The curd is a little short and they say absolutely no extension cords. My husband said it is due to different quality of extension cords so we bought a contractor cord and so far so good. Cleans the pool in 2 hours, just set it off and go away. I love that. It goes up the sides of the pool nicely , the steps are not so good, but doing it by hand also the steps are difficult. I think the thing to do is push the grit off the steps into the pool and it will be fine.

4 stars
Does a good job cleaning pool. Could be more durable

Freedom1095 - Reviewed in the United States 🇺🇸 on August 23, 2022

We have a 20k gal pool with an infloor cleaning system that handles the main pool. However, we also have an infinity edge on the pool witha swimmable catch basin underneath that collects all the leaves / dirt / etc that the engineers didn't think to have connected to the in floor. So our solution has been to run the Dolphin in the catch basin, which works well at keeping the pool clean. It is overall a good cleaner and easy to operate. This is our 3rd machine in 9 years, though - I think that is the main thing to be aware of which is that these break down every few years no matter what. I wish it wasn't the case, but we have over time just learned to accept it is the price of having a pool and keeping it clean - it's still cheaper than hiring out the work where we live, and this is the best price/value cleaner we have found.

4 stars
6 year review. Still going strong...

Ben - Reviewed in the United States 🇺🇸 on July 19, 2022

I purchased this unit through Amazon on 9/7/2016... First, wow! the price has gone up (like it has on everything else. Back then I paid $685. Looks like it is up around $850 currently. Overall it does a really good job. It does well on the floor and walls. It struggles on the stairs and corners. I take

5 stars
It's Amazing

James TenElshof - Reviewed in the United States 🇺🇸 on August 6, 2022

We are brand new pool owners and didn't have a clue how to keep the pool clean. Hired a pool cleaner to come over for an hour to give me a quick lesson on what to do. His last piece of advice was to suck it up and invest the money in a Dolphin. Live in Arizona and no matter what we did, we couldn't get all of the sand and leaves out of the pool. Reluctantly plunked down the money and ordered a Dolphin after a big storm that deposited half the leaves in my trees into my pool. Now this is the part where we are became huge fans of the Dolphin. Learned our lesson the hard way that you shouldn't go swimming with your wedding bands on. My wife looked down at her hand and noticed that her centerpiece diamond was missing from her ring. Looked at each other and said it has to be at the bottom of the pool. Fired up the Dolphin to see if it could find the stone and after the second round of cleaning it was sitting in the filter. This thing is so thorough that it can find a loose diamond in the bottom of a pool.

5 stars
2 Years of Ownership- Incredible Product and Incredible Support!

Andy Carr - Reviewed in the United States 🇺🇸 on June 25, 2020

My review is of the product and not the retailer. I wanted to give an update on this product after two years of ownership and share an outstanding experience that I had with the manufacturers support team. I have owned my Dolphin Pool Cleaner for exactly 2 years and 2 months. It does a great job of cleaning the pool from leaves and larger items all the way down to granular sand and settlement. The filters can last a couple seasons with routine cleaning and are widely available for order with fast shipping from a number of retailers. The robot is fast and it gets the corners and stairs of our large in ground pool with a vinyl liner. Even though they do not list it as a feature, in our pool the cleaner does also climb the walls and cleans at the waterline. Our full pool maintenance consists of running the Dolphin a couple hours a day, cleaning and emptying the traps, and skimming the top of the pool prior to swimming. The Dolphin saves so much time and relieves the strain of so much of what it captures going into your pools filtration system, because it has its own filter. All of this being said, I do think that our particular unit happened to be a “lemon”, but no matter- please read on. The unit comes with a 2 year warranty. About one year in, my power supply stopped working. I wasn’t sure of the cause, but because it had been exposed to some rain I did not file a warranty claim or try to get Maytronics to replace it. I am reasonably sure that it was not the rain that caused my issue as the unit was flashing and acting strangely in the weeks prior. This was all about one year in. I bought a replacement power supply for $150 and moved on with life. Fast forward to two years and two months in (only a couple of weeks ago), the unit started to stall and power off after about 5 minutes. The power station would not allow me to set the timer. I could tell something was wrong with the unit, but I was two months out of warranty. I researched and found a local pool store that was an authorized repair facility and took the unit in to them. They had it a day and informed me that the unit needed a new central computer and that the cost to have it repaired was $500. For that price, I decided I would just invest in a new machine. I started to research. I decided the next morning to call Maytronics and see if they would offer a voucher or any assistance or discounts towards a new unit because of the experience I had with this unit just two months out of warranty. I expected nothing, but I had also decided that if Maytronics wasn’t willing to do something to retain me as a customer that I would try another brand like Hayward or Polaris on the next go around. Much to my surprise my call was answered promptly by a real person. I explained my situation in full and after a brief hold the support person gave me instructions to ship the unit to a repair facility here in Illinois. I shipped the unit on Saturday morning and it was returned to me in complete working order the following Wednesday working like brand new. I am so happy! I think if you can get 4 or 5 seasons out of one of these units, thats reasonable. Only two would be unacceptable to me. These things are in the water a lot bumping around in your pool and it’s only natural that they are going to wear out, but I can tell you that if I get a couple more years out of mine after this repair I will be back to Maytronics on my next unit. After talking to my local shop I didn’t think getting mine repaired was going to be an option. Their company did the right thing by taking care of me and I will be a good customer now who refers others. It is rare that I feel strongly enough about a product to write a review at all- good or bad. This has been a great experience.

5 stars
Before this, I hated taking care of my pool

Sonrisa - Reviewed in the United States 🇺🇸 on September 3, 2022

Make sure you measure your pool distance from an outlet. I did the first time, but didn't leave enough extra, so had to return. The company gave me a full refund (awesome!!) and I bought a little more expensive model with a longer cord. Man! Does it ROCK! I have an ozone pool that is crystal clean. This little vacuum sucks hard and gets all the leaves and critters off the bottom so I have practically nothing left to do except a little brushing and skimming. It does scrape itself on the bottom sometimes and leaves some faint black plastic scratch marks off it's casing on the sides and bottom, but scrubs off easily. Now, I love my pool again!

5 stars
Saved Me from Pool Resurfacing

joe - Reviewed in the United States on October 6, 2020

This review is 2.5 years after purchase of a Dolphin Nautilus CC Plus. Unit runs daily, every day of the year, hot climate. Two and half years ago my pool became unmanageable with traditional suction cleaners. The pool has a pebble finish. The pebbles are coming off. It so bad that with a normal suction vacuum I had to not only clean out the filter out every other day but also wet-vac the bottom of the filter cartridge assembly. The pool demand was high. As the pebbles come off, it leaves a ever-more porous surface, breeding grounds for black algae to dig its roots. Black algae accumulated on sections of walls, even with cooler temperatures (60-70F), triple shock, and normal brushing. Finally I ordered this pool cleaner along with salt water chlorinator; the combination of two allowed me to get the situation back in control. Using a steel brush and triple shocking I managed to eventually eliminate the black algae and more pool finish! In the early days it would pick up to 4-5 pounds of pebbles a week, less and less as time progressed. Now my pool filtrates as it should, no pebbles in the main filter. I only need to clean the filters once a week. Black algae has never returned. The pool still looks good, the only way one can tell theirs a problem is by running their hands on the surface or being in the pool, feels a bit rough on the feet. Wall climbing: Compared to a Hayward Navigator and generic creepy crawler this unit attaches to the walls much better. It uses a jet of water ejected from the top to keep itself attached. It’s quiet, it can unnerving at first listening to it come out of the water to go across the pool wall edge. Detangler mechanism: For it work right the cable slack needs to be secured, as the detangler mechanism needs some resistance from the cable for it to spin. If the cable slack is not secured it will slowly feed more and more cable into the water. Instead of detangling it will end up tangled all in the pool. Stairs: On my pool, it may get stuck on a stair only when the pool water levels are low (14 ½ “ from stair bottom to water level, normal level 17 “) . Otherwise if I stare at it, it may appear to get stuck on a stair for a bit, but it does a good of eventually getting out on it’s own. None of my suction cleaners ever climbed stairs. Maintenance: After 2.3 years I performed my first maintenance, spent $100+ to replace the belts and gears. The absolute worse thing about this unit is the climbing rings. The climbing rings are four sponge rings that need to be replaced less than once a year. The part is very expensive for a piece of sponge that’s very inexpensive to produce. I never replaced mines. My unit climbs and sticks to walls fine without the climbing rings. As the belt wears it will start to come off the track. As it wears more it will come off the track more often. If one belt feels looser than the other, the bearings are the issue, replace the gears immediately. The unit is easy to maintain. The slick looking plastic exterial at purchase is now completely dulled out due to the hot sun. If I run my hand along the part of electrical cord that is mainly in the water, tiny bits come off into my hand. Filter: To avoid breaking the bottom plastic pieces on the filters when removing, pull slightly out and up, not side ways. Your unit is not broken! The power cycle time on the timer runs longer than needed for the unit to complete it’s cycle. Henceforth if you see power still being sent from the timer, but the unit isn’t moving, it’s cause it completed its cycle, not because of some other fault.

4 stars
Great pool cleaner, but parts are hard to find

C. Nielsen - Reviewed in the United States on September 6, 2022

I’ve had this Dolphin for about 4 years now. It’s done a fantastic job keeping the pool clean. It was time to replace the rubber tracks though, and I have since learned that parts are somewhat hard to acquire. The links at Maytronics’ website link here to Amazon, but parts are often unavailable, or improperly listed. I ended up finding an online pool supply shop, but it worries me what it will be like acquiring parts over the long run. That aside, it was fairly easy to repair on my own, and the Dolphin is back to work.

5 stars
We couldn’t be happier!!!!

Luis Arroyo - Reviewed in the United States on October 2, 2022

We’re amazed at how good this cleaner works. We’re very happy with how it functions and the easy handling. I recommend getting the stand to more easily roll around and to store. Also, recommend getting filters for fine filtering. Outside of those things, very pleased with the purchase.

5 stars
We love our robot so much!

Westfall8 - Reviewed in the United States on September 30, 2022

We are new to pool ownership and this was our 1st purchase after we moved into our new home. The pool guy who's serviced the pool the entirety of its life happen to come to be our pool guy and he said its never looked better. We know it's because of flipper (yes we named our robot). Great investment!

4 stars
Does not clean dirt and sand

Lorenda - Reviewed in the United States on July 26, 2022

I both love and hate this machine. I paid a ton of money for this and it cleans the large debri and leaves sand all over the pool. i"ve had it two years and my pool liner is getting stained from all the dirt and sand sitting on the bottom. I'm really pretty upset as I researched long and hard and paid more than I really wanted and although it works great - I am still left with a filthy pool due to sand on the bottom . Of course you try to sweep it into one spot and it simply floats around and lands where it wants. It's a nightmare that is just getting worse over time. I just had a new liner installed and had that expense and now it is all stained and looks aweful. I had a polaris before that "WHEN IT WORKED" It worked great but those dang polaris are always breaking and spends more time in the shop than actually cleaning the pool. What is a girl to do??

5 stars
Don't be swayed by the negative reviews!!! IT IS A GREAT POOL ROBOT!!

Phoebe - Reviewed in the United States on August 17, 2022

I purchased this robot back in May of this year before I opened my pool for the season. My wife uses the robot almost every other day, we have quite few trees around our pool, and it works great. Despite some reviews that say otherwise, IT DOES climb the walls and the steps without getting stuck. We keep it on a two hours cleaning cycle every time we use it and we have not had any issues with it. Just make sure that you follow the instructions on how to use it correctly. It is however, quite heavy when you pull it out of the pool to clean it. We are recommending this product because it is efficient, quiet, easy to clean and it does not leave marks on the liner as others have mentioned and for the tangle free power cord.

5 stars
Just purchase, it’s so worth it!

Mufasa - Reviewed in the United States on September 17, 2022

My life insisted on cleaning the pool by hand. The the attachment broke I surprised her with this. The pool is so much cleaner and less maintenance. It’s made both of our lives easier. Only cons I have are not the fault of the vacuum. Sometime it gets stuck on the ladder when climbing the walls. The soft foam wheels will eventually need to be replaced. This is expected as a maintenance item and I have a rough edge around my pool.

5 stars
Big upgrade for us

Omaha Reader - Reviewed in the United States on October 4, 2022

We had an in pool automatic cleaner that connected to a valve on the wall. It would run well but only picked up debris and did not scrub at all. This one is a big lift and runs for under 3 hours instead of 12 hours like our old one.

4 stars
Love this in every way but ...

Amazon Customer - Reviewed in the United States on September 17, 2022

The power cord. The swivel has never worked and so the cord has become increasingly kinked over time to the point that 1/3 of our pool is never cleaned. Additionally, the blue casing on the cord is breaking down and bits of the plastic is now part of the filtration system. For such an amazing (and expensive) product, it's unfortunate that needing to purchase a replacement part for the card (~$180) is required just a few years after purchase. Beyond this, it's an amazing product.

5 stars
Great purchase

Amorris - Reviewed in the United States on September 14, 2022

First summer owning it. So we’ve had it about 3 months. The robot is an expensive purchase for a pool owner but we are so glad we did it. It’s freed up a lot of the time my husband would be using to clean the pool. It also helps saves the water and chemicals we would have to add back into the pool when using the other cleaning methods. It climbs up the walls and moves along the wall with ease. Very happy with the purchase.

5 stars
Cleaned Up After Hurricane Ian

Ronald Schlueter - Reviewed in the United States on September 29, 2022

I’m so impressed. We went through Hurricane Ian which put so much dirt at the bottom of my pool. It looked awful. I threw in the robot and 2 hours later it looked like nothing happened. Super easy to use and to clean. I would recommend!

5 stars
Good vacuum

Cynthia B. - Reviewed in the United States on October 3, 2022

We LOVE this vacuum to help out when we are not in the mood to vacuum our pool. It works and sucks well, climbs the wall great. only complaint...we live in the desert with lots of dirt. Its not the best at picking up the dirt.

5 stars
Great purchase, saves me so much time

1764hjd - Reviewed in the United States on September 10, 2022

I was hesitant to spend the money on this. I was pleasantly surprised at the performance of this machine. My pool is a rectangle with a Baja step, pebble tec. The CC plus climbs my walls and step to the Baja step to include the whole Baja surface. It cleans the water lines. I bought the pleated filters and it picks up all the leaves and small particles. My pool has never been cleaner. Big improvement from my suction cleaner. Very satisfied.

5 stars
This works very well

MKB - Reviewed in the United States on September 2, 2022

I’ve had the Dolphin Nautilus CC Plus for most of the summer of 2022. My pool does not have a vacuum line plumbed in so I had to find an externally driven cleaner. Got this one based on the reviews and haven’t been disappointed. My pool is not large, may 16’ x 32’. The cleaner runs for a couple hours and gets everything up, including leaves and very fine dirt. It can climb the first two steps as well as the built in bench seat, it also does a good job running along the tile line, cleaning that area as well (not sure how it does that).

4 stars
Works well, can get stuck on steps or in corners sometimes.

Mark - Reviewed in the United States on August 19, 2022

It keeps my pool clean as described. The only issues I came across is 1) It can get stuck in some odd shaped corners or on steps. But with steps, it isn't the steps near the shallow end that I find it stuck on, but the one in the deep end where you can pull yourself up on to get out. I find it gets stuck on that one a lot. 2) the blue cable does slowly start flake off if you leave it in the water to many days in a row. But the directions do state that you should pull out out on a regular basis and let it dry out. I didn't dot hat much. As I had it on a schedule to run every day.

5 stars
Life and time saver

Jen - Reviewed in the United States on July 14, 2022

We have been contemplating buying a robotic vacuum for our above ground vinyl lined pool with a deep end for years. I finally bit bullet and purchased this pool vacuum after overanalyzing all the options out there. We needed something to climb walls and a deep end but we wanted it to be gentle on the vinyl. We couldn’t have purchased this at a better time. The day it arrived we had a huge storm in Maryland that left my pool full of leaves and debris. After skimming the surface we put this little guy to work. There were a significant number of leaves in the pool and it got all of them. It picked up the dead algae we had just shocked to death too. It picked up the poplar seeds. It picked up a hair tie someone had left behind. We did have to empty the two filters a couple times due to the heavy organic load but that is a simple process including rinsing it out with a hose. I have back issues and the 19 Lb robot was not too heavy for me to lift out of the pool. This was a great purchase despite the expense of it. I chose this one because it climbs walls, was half the price of the more complex models out there and it got mostly great reviews. I am hoping with care it will last us several summers. Our pool hasn’t looked brighter or cleaner in years.

5 stars
Works amazingly well and hasn't required any maintenance.

William Freeman - Reviewed in the United States on July 30, 2022

I have a 15,000 gallon in-ground pool and switched from a name-brand water-pressure powered sweep. My previous sweep had parts that apparently dissolve in chlorine and/or water. It also loved to tie itself in knots and suck up every pool toy it ran across. It was always in the shop and it always cost $99.00 dollars to fix. Not anymore. I leave my Dolphin Nautilus in the water always unless I am doing a shock. I clean the filters about every three cleaning cycles and it takes about 3 minutes and a hose. The filter is so fine it catches diatomaceous earth (DE), but the smaller intake keeps out large items.. I suggest getting the model with the swivel cord which works flawlessly. This thing never gets tied-up or stuck and I don't care what the manual says, it scrubs my walls at the waterline sideways. I love manually running this thing a few hours before a pool party because it is so quick and makes the pool look fantastic. I could not be happier and feel confident with my new brand.

5 stars
Work Horse

Chuck Rowland - Reviewed in the United States on October 1, 2022

This beast does an awesome job cleaning the pool floor and walls! It is simple to operate and clean. If your budget can afford this machine, I highly recommend. You certainly get what you pay for.

5 stars
2nd time purchase

Sandra P02 - Reviewed in the United States on September 23, 2022

I love this pool cleaner. This is the 2nd one we've purchased after having the 1st one for 5 years. Would definitely recommend 👌 You just drop it in and it does the work for you. I encourage the purchase of the "fine filter" it is not included.

5 stars
I love this vacuum

Alison Dion Bane - Reviewed in the United States on September 29, 2022

This was a great purchase. Super easy to clean and use. The only thing that it doesn't do super wall are curved stairs. Always seems to leave a spot at the bottom.

5 stars
Easy to use and clean

Bill B. - Reviewed in the United States on September 1, 2022

I have owned my inground pool for five years. I just bought this automatic vacuum. I used to spend between 30-45 minutes vacuuming the pool. Now I spend five minutes. I regret not buying this product when I got the pool. I can get it started in about three minutes. It runs for two hours. Then it takes five minutes to wash out the filters. Love it! The reviews I read before I bought it said it might not clean the water line. Mine absolutely comes right out of the water and cleans the water line.

5 stars
Best pool purchase ever!!

LMD - Reviewed in the United States on September 26, 2022

I’ve only used it this year but I’m not sure I can live without it. It works great. No issues and cleans in hard to get places. It even helped to clean us some of the algae we had. Buy buy buy!!!

4 stars
First time automatic pool vacuum user - Here's my experience!

James Nicholas - Reviewed in the United States on June 2, 2020

The media could not be loaded. Background: I currently have a large 27,000 gallon in-ground, vinyl liner "True L" shaped pool with a large 3.5' shallow end, 8' deep end, and 6-inch corners (these are fairly sharp corners). I have only used the standard vacuum type that comes standard with pools so far - a hose that attaches to the pool filter via suction and then the standard stick and vacuum end, I have not purchased or used an aftermarket pool vacuum or automatic pool vacuum in the past. I purchased a "Dolphin Nautilus CC Plus Automatic Robotic Pool Cleaner with Easy to Clean Large Top Load Filter Cartridges and Tangle-Free Swivel Cord, Ideal for In-ground Swimming Pools up to 50 Feet" in May 2020 on Amazon for $779. I purchased it based on the overwhelming number of positive reviews, its relative price-to-value, and the ability for me to have it serviced in-town, if needed. Out of the Box: Just a few parts - the vacuum unit and chord, power supply unit, and a set of extra fine filters and clips in a reusable bag. I plugged it in...nothing. Tried another outlet...nothing. Finally after troubleshooting everything I called Maytronics directly. They indicated this was not common, but did happen on occasion right out of the box. With a pretty easy 10-15 minutes on the phone, the serial number from the unit and my address, they had a new power supply shipped to me which arrived the following week (took about 4 business days). This one worked fine so I plugged it in and the vacuum started right up. Using the Vacuum: My pool is large (see size above) and was not covered for the winter as the patio had not been done yet in the prior season. As a result, it was pretty bad - algae covered surfaces, fine dust/dirt everywhere, small rocks from the patio underlay that had kicked into the pool over the winter, leaves, and just plain goop from decayed leaves and whatnot. The vacuum was unable to scrub the algae effectively after several passes with the exception of the foam part of the wheels/treads, so I had to use my manual brush to loosen the algae up. This caused the fine particles to go into solution in the water, which greatly clouded up the pool. Over the next few days I ran the vacuum repeatedly, emptying and cleaning it out completely and thoroughly between each cycle - which was quite a bit of dirt and leaves each time and nice because I personally could not see the bottom and would not have been able to manually vacuum it. During this time the particulate slowly settled to the bottom, and finally I switched to the finer filters. This really got the job done, and now it is crystal clear. With no more leaves or large dirt items, I am running it every few days using the fine filters simply as maintenance. Overall Conclusions: I am pretty satisfied with this overall. It does effectively clean the pool without me having to do anything other than put it in the water and then clean the filters (and apparently scrub hard to get algae, which should be rare). Importantly, it does not use the pool's filter, so when it collects dirt and whatnot it is then fully removed from the pool without getting cycled back through or clogging up the pool filter requiring constant back washing. I think this is a very important aspect of a good automatic pool cleaner. My only comment from a functionality perspective is the inability to control the vacuum manually. While this is not 100% necessary, I have noticed that the dirt collects in specific areas, and due to the size of my pool I have to run the vacuum through its full cycle once or twice to catch all those areas. With that being said, comparing the price for similarly-rated models the cost for that feature was so much greater I chose not to go that direction. I rated it a 4/5 Overall based on the bad power supply out of the box, need to run a few passes sometimes, its inability to be controlled manually, and fact that I have not owned it long enough to comment on (or rate) reliability. However, it is definitely a product I would recommend based on my experience so far. Hope this helps!

5 stars
Amazing piece or Robotic Art!

Splinter - Reviewed in the United States on September 17, 2022

I love Dolphin Nautilus CC Plus. Its an amazing piece of robotic art. I jus turn it on, leave it in the pool, and it works amazingly great! I don’t know how people just to clean their pools before such amazing invention. Love it! Couldn’t find a 6th star otherwise I would have stamped it on this review.

5 stars
We love this!

Nicole Barnes - Reviewed in the United States on September 17, 2022

We are new to our pools and this was recommended to us by family. We couldn’t be happier. It’s easy and does a great job. The selling point for us was that everything (like clumps of hair) stay in the vacuum. Nothing goes thru the skimmer and clogs up our filters. It’s worth every penny.

5 stars
Works Great

Jeff Howland - Reviewed in the United States on September 30, 2022

Aside from getting stuck in a tight area near the steps and being a little water-heavy when the 2-hour cleaning cycle is finished, it is easy to use and clean.

5 stars
Perfect machine

Denise - Reviewed in the United States on September 27, 2022

I reviewed a lot of pool cleaners before I decided to get this one. I am so glad I did. It is a beast. The pool is so clean now. It does everything plus some. I recommend it!

5 stars
A huge time saver

John - Reviewed in the United States on September 27, 2022

This little monster worked much better than I anticipated. All you do is put it in the pool and turn it on. It cleans the entire pool effortlessly and makes cleaning a pool by hand seem absurd.

5 stars
What a great device !!

Shirley Staten-Hubbard - Reviewed in the United States on September 13, 2022

One of the best investments I made it not only save me money with caring for my pool and I don't have to rely on pool service any more. It is a little heavy but I can manage it and I am a senior, it clean well and it is very easy to clean once it pick up the debris . LOVE IT

5 stars
I replaced my Polaris cleaner with one of these

Kindle Customer - Reviewed in the United States on September 6, 2022

i bought a new Polaris 280 and repaired the booster pump a couple of months ago. I had so many things go wrong that I finally just capped off input for the booster and pulled both the pump and the cleaner completely our of the pool. I replaced the whole cleaning system with one of these Dolphins. It's a little bit harder to clean, but it works great.

5 stars
Amazing Pool Cleaner

T Mullin - Reviewed in the United States 🇺🇸 on September 17, 2022

This pool cleaner is easy to set up. It does a great job in cleaning the bottom and walls of the pool. Ours does go all the way up to the waterline tile. Sometimes I think it might come right out of the pool. I would recommend this cleaner.

4 stars
It Was Great...for THREE WEEKS...Then It Broke

ArgyJr - Reviewed in the United States 🇺🇸 on July 16, 2022

On 5/18/22, I purchased the Nautilus CC Plus Robotic Pool Cleaner with Wi-Fi. On 6/12/22, the power supply died. I opened a warranty claim immediately. I STILL HAVE NOT RECEIVED MY REPLACEMENT PART. The pool season is now half over. I was told over the phone two weeks ago that "it would be a few more weeks". THIS IS UNACCEPTABLE. I hope someone from Maytronics monitors these reviews. I spent over $1k with the extended warranty only to have used it for 3 weeks. It's been over a month. FIX THIS PLEASE. ***EDIT*** Three days after I posted this review, the part finally came in. It works to power the robot, but it won't connect to wifi. At this point, I will have to live with it as is. When it's operational, it's a fantastic robot. The customer service has been terrible so far. Raising it to 4 stars. Would have been 5 if the customer service was better.

5 stars
Works on large debris and large odd shaped pools!

Bkreus - Reviewed in the United States 🇺🇸 on October 2, 2022

Very happy! And it sucks up pine straw and leaves! Climbs all the way to the top and maneuvers around corners and steps well.

3 stars
Comparing nautilus with Polaris 360

Tony S. - Reviewed in the United States 🇺🇸 on August 25, 2022

So you can compare my review with your own equipment I have salt water, Hayward cartridge filter, Hayward variable speed pump, and an inground lagoon/freeform 25k gallon pool. My pool pump runs 8 hours a day everyday. I couldn’t decide so purchased 2 brand new pools cleaners, a Polaris 360 (with a sand/silt bag) and the Dolphin nautilus (with the added pleated filters). After a year of using them both simultaneously I would say that both cleaners are extremely comparable. My pros for the nautilus: I like that it can clean my pool ledge and the waterline. It’s also nice if you don’t want to run your pump all the time to vacuum the pool. Also the Pleated cartridge filter is great to aid with the pool filter in cleaning debris. My pros for the Polaris: I like that it turns on and off with my pool pump, it cleans all day and does not need to keep being turned on to run longer like the nautilus. It does tend to catch more debris than the nautilus for the same electrical cost as running my pump. There are no cords running across the pool deck. My filtered pool water is distributed more evenly through the pool also helping with the temperature. Not having to take it in and out bc it has no electricity to have concern. Ultimately I feel my pool stays cleaner with the Polaris. It seems to capture more debris that the nautilus often time misses but this could be due to run time. If you are already running your pump as long as I am go with the Polaris. If you want to run your pump less than I do then definitely get the nautilus. Both I would say are great cleaners, the nautilus just needs more time to run to really get the pool as clean as the Polaris.

4 stars
Does a great job going cleaning every inch of a 30 ft X 15 ft inground pool

Janomee2 - Reviewed in the United States 🇺🇸 on June 20, 2022

I inherited a Dolphin model when I bought a house that the previous owner had for 5 years and then I used it for another 8 years- so 13 years of service but the last two years it would only stay in the deep end of the pool. I have since moved to another house with a pool and was hoping to use it but the power supply kept triggering the gfi outlet and could not get it to work. Rather than buy a new power suppply I decided to get this new model and I'm very satisfied. Does a great job of going in all areas of the pool. I also like this filter basket better than the previous model that had a filter system on each side of the unit that had to be taken apart to clean. This basket is much easier to clean up. This model also does a better job picking up dirt and pine needles as well as largeleaves. My only recommendation is that you keep the power supply out of the sun when running. The membrane gets very hot and started to separate from the housing but was okay after cooling down. Keep the power supply under an umbrella or shaded area or run it in the evening after the sun goes down.

4 stars
Better than pneumatic cleaners!

B and K - Reviewed in the United States 🇺🇸 on July 30, 2022

I have had this pump for about a month now. It does well with cleaning. However, I think it is a bit heavy for the average person to pull out of the pool when it is wet. It has two filters that break down into four pieces when cleaning. I wish it were a one-piece filter, which would be easier to clean. I did not invest in a stand yet. For now it is good, but hopefully the pump's plastic will hold up to the Texas summer heat. I store it in the shade, but am worried that it may need a box or cover to prevent direct sunlight when not in use.

5 stars
Heavy, but extremely useful and easy to use

daviddsw - Reviewed in the United States 🇺🇸 on July 27, 2022

I previously used a Polaris pressure side cleaner that for a decade I could never get adjusted correctly and was a complete pain to use. I have had this robotic cleaner for 3 months now and greatly enjoy the experience. It gets to around 95% of the pool and the rest I brush by hand. I purchased the micro filters, which I think should have been included with the machine vs a separate purchase. On the negative, it is heavy to remove from the pool due to being filled with water, too heavy for my wife to handle. But once on the side of the pool after water drainage the weight is manageable. And of course you need to be extremely gentle with the cord, with minimal pressure on it. But even with these negatives, this thing is absolutely great compared to what I was using before, I would highly recommend this unit.

5 stars
Fantastic product and company stands behind their product.

darryl boudreau - Reviewed in the United States 🇺🇸 on August 16, 2022

I bought this unit back in April 2020 and it has worked great until this summer when the power unit failed. I contacted the support group and have never been as impressed as I am with Maytronic. They sent a new unit to me right away with it arriving two days after my initial contact. Turns out the cord was also bad so they provided me shipment information to send the old unit back and I had my replacement within four days. The unit is once again cleaning like a dream. You don't see this kind of service in many companies today so feel secure in this purchase.

5 stars
Best time saver for pool maintenance

Steven Ross - Reviewed in the United States 🇺🇸 on August 20, 2022

Had this for 4 months now and would definitely recommend. I run it on for pre-programmed hour (more like 1:15) and the pool turns out beautiful every time (27,000 gallons). I’m amazed at the sand/dirt it picks up and it’s ability to scrub the waterline. Picks up just about everything! The only thing it struggles with is the built-seating we’ve got, but that’s to be expected. It eventually frees itself. Clean up of the filter is a breeze as well. Extremely happy with purchase. Go and get one….you’ll wonder why you didn’t do it sooner!

5 stars
The only regret I have is that I didn’t buy it sooner

Ron - Reviewed in the United States 🇺🇸 on July 30, 2022

When I purchased the Dolphin (6-2022) it was $849, at $729 it’s an amazing deal. I would have paid $1000 for this thing. We live behind a cornfield, and always seemed to have a fine layer of dirt on the bottom of the pool. Regular vacuuming would never clean it all the way. I would spend hours on the weekend trying to get the pool clean so that we could enjoy it. My neighbor suggested I purchase the Dolphin, and after the first cleaning my pool was never cleaner. I do not have the Wi-Fi option, however I do set mine to clean daily early in the morning. I clean it he filters once a week and reset the cleaning cycle and I have not had to do anything besides adjust my chemicals this entire pool season. It is worth every penny, I wish I had found it sooner.

5 stars
Amazing.

CG - Reviewed in the United States on September 16, 2022

I wish there were more stars. I would give it a 10 star rating. It’s better than a pool vacuum. It picks up everything!!! And the best part is the cleaning. What a breeze.

4 stars
No Rebate

jkish - Reviewed in the United States on July 25, 2022

Went to store recommended by Maytronics to purchase from. They no longer carried Maytronics brand and tried to sell me a different brand . Went on amazon and ordered one , contacted Maytronics about the rebate they offered . Apparently the rebate is only good for brick and mortar establishments . Didn't think this wasn't very fair, so much for brand loyalty. Happy with the machine but not happy with the rebate. In contact with them now to resolve , will post update Update they did send me a new fine filter pack (69 dollar value on amazon) the rebate was 125.00 so lost out on 56.00 dollars

5 stars
Easy to operate

William Benson - Reviewed in the United States on August 10, 2022

I had previously purchased an app based automatic pool vacuum. Couldn’t get the app to work. Ran the auto pool vac on manual for one cleaning before I returned it. I then purchased the dolphin nautilus cc plus robotic vacuum. This vacuum is easy to use. Plug it in press start and away it goes cleaning my pool for two hours. Does an excellent job on the bottom and the walls of the pool When finished the screens are easy to remove and clean. And outstanding simple to use robotic cleaner. Skip the Wi-Fi enabled ones.

4 stars
Worth the money

Leztastic - Reviewed in the United States on August 1, 2022

Just like all things it’s not perfect, but all in all I am so happy I bought this dolphin. Just drop her in the pool and go. This dolphin can’t be programmed to go certain places but if she’s in the water long enough she will prolly pass over the area needing cleaned. We did purchase an additional handheld vacuum because this dolphin can’t really do stairs well nor get super close to the corners, and that’s where a lot of the debris settles. She is definitely worth the money.

5 stars
Great to use and really cleans!

maurice clementi - Reviewed in the United States on August 3, 2022

Received this after wanting for a year. Was easy to setup and get it ready to use. I have the wifi, which was simple to connect but sometimes lose connection but my wifi router is kind of far but still reaches. So far ziggy is what we named ours, works great and really gets my pool clean and has been alot cleaner this year. I noticed when cleaning the filter it even captures algae in the filter. He does seem to get stuck sometimes in tight places corners of steps and built in benches, sometimes he will get itself unstuck but other times need to assist but otherwise works works great and easy to clean.

4 stars
Good cleaner, poor control

Ryan - Reviewed in the United States on March 30, 2022

TLDR: Great little robot, cleans very well. Don't waste your money on the WiFi model unless the vendor spends some time re-developing the application. I saw a lot of varied reviews on this robot, so I waited 2 months before writing mine. All in all I have not had any functional issues with the performance of the robot in the pool beyond it getting stuck on the stairs 2-3 times in the last 2 months. It is doing a very good job at removing all dirt and leaves from my pool - to be fair, we have an enclosed small pool, and most of the debris is sand/dirt, but it does a very good job of completely removing it. I have not seen any scratching or scuffing that others have mentioned, and I have not hand any mechanical problems with the device. The only thing I've noticed so far that may become an issue long term is that the cable is losing it's coloration already, which makes me think that it will degrade sooner than I would prefer. I did choose to upgrade to the wifi model, and this was honestly not worth the money. Here's the con's with the application: 1. Difficulty getting it connected the first time. This took about 15-20 minutes of trying and re-trying. 2. The application has zero manual control. 3. The "schedule" is no more than what would be on the physical buttons. Every day, Every 2 days, Every 3 days. This only works when the device is cloud connected - so the commands are clearly coming from their cloud - I can tell this because it dropped wifi for no reason about 1 week after initial setup and just started running daily until I noticed it. The schedule NEEDS more customization. For example "Every day on weekdays" would be helpful. Or "Every (select day(s) of the week)". Or "Once a week on (select day)". 4. The overall app is clunky, old, and just plain basic. You have no real status of the robot beyond running, not running, start/stop, and next scheduled time.

5 stars
Pool boy is fired

Logistics - Reviewed in the United States on August 13, 2022

I was very skeptical about such a large purchase but I said why not. My neighbor got one so I ordered a unit and it came to my house in two days. Since then I fired my pool person and my pool has never looked as clear and clean. Cons: it doesn't get the steps as well and gets stuck sometimes on there as well. Wi-Fi is cool but not needed. Also, the app is kind of wack since we are in 2022 and there are many of other platforms available.

5 stars
Great product!

jsuemo - Reviewed in the United States on September 6, 2022

This does exactly what it says it will do! Really enjoying it and was concerned about length of cord which is not an issue for a 45x25 lazy L pool. Would not hesitate to recommend or purchase again if I had to do it over.

5 stars
Easy to use

Craig V. - Reviewed in the United States on September 23, 2022

This robotic pool cleaner is as advertised. With regular use keeps my pool surfaces clean.

4 stars
works great

Kathy Pelley - Reviewed in the United States on September 25, 2022

clean an inground pool

5 stars
Works Well

Robert Turlip - Reviewed in the United States 🇺🇸 on October 2, 2022

Big money but works well……so far

5 stars
Game changer!

Jennifer - Reviewed in the United States 🇺🇸 on August 15, 2022

Our pool has never looked better! Best investment I’ve made for the pool. We run it daily and the pool looks amazing. Easy to clean. Only wish I would have gone with the next level because the corners in this one wear with the rubbing on the wall, next level up mechine looks more rugged. Can’t find replacements for the corner guards on this machine, my only complaint with this vacuum. Do yourself a favor and make the investment, you won’t be sorry!

5 stars
Honest

Courtney Klementzos - Reviewed in the United States 🇺🇸 on August 26, 2022

Very happy with the dolphin I purchased the fine particle filters which make a huge difference trapping dirt. Highly recommend the caddy I use it all summer left in the open with the cover on the top. Love that I can turn it on with a click of a button on my phone app. Only con is it gets stuck on the stairs and cuddle coves

5 stars
One Incredible Pool Vac!!!

Dustin - Reviewed in the United States 🇺🇸 on October 1, 2022

The media could not be loaded. This Dolphin Nautilus is incredible! I wish I purchased one years ago for our pool. It climbs walls, and cleans the tile. The best thing about the Dolphin is that it climbs up on our cabo deck and cleans that area too! It even goes up our steps and cleans. I had no idea that there was a pool vaccume that could clean like this one does. It cost a pretty penny, but 100% worth spending the extra money. The WIFI model makes it very easy to operate and schedule your cleanings. You will not be disappointed with the Dolphin Nautilus Plus!

4 stars
Good product

Daniel pingle - Reviewed in the United States 🇺🇸 on September 24, 2022

Works good

5 stars
Solid pool cleaner

Keith Kerr - Reviewed in the United States 🇺🇸 on August 31, 2022

Really does a good job cleaning. I would say maybe not quite as good as manually vacuuming but way more convenient. Only thing I really have to do is brush the sides and pool creases every other time I run the cleaner to help the dolphin suck up any debris. Happy with the purchase and would buy it again.

5 stars
Very impressed.

Lee Cramer - Reviewed in the United States 🇺🇸 on September 11, 2022

This cleaner has been a great aid in turning the swamp behind the neglected house we purchased into the focus of family gatherings. Fun to watch it do its thing!

5 stars
Great

Ridd - Reviewed in the United States 🇺🇸 on October 1, 2022

You’ll love it

5 stars
Fast and efficient

Kelly Conlon - Reviewed in the United States 🇺🇸 on September 20, 2022

I love love love this machine! It cleans my entire pool in 2 hours! It is so worth the money!

5 stars
If this broke, I'd buy it AGAIN!

Bruce - Reviewed in the United States 🇺🇸 on July 8, 2022

I just checked. We purchased this in May 2020. I then bought a 2nd as a gift in June 2020. It's now June 2022 and this pool cleaner is INDISPENSABLE. If it stopped working I'd buy it again. It does an AMAZING job on our rectangular in ground pool. I see people asking about steps in the question. We've got 3 steps. I don't think there's any step specific logic in this, but yes...for our pool it does do steps. It climbs right up. It also scrubs the waterline. It's better than any pool cleaning I've ever done, or any professional has done for me. Nothing has broken, not even a filter. We always use the fine filters and I program the control so it auto-starts once/ day. It's awesome. It works under our solar cover and I leave it in the water for many days at a time, only pulling it out when we will be swimming. Love it!!

5 stars
Worth every penny.

Christina Diaz - Reviewed in the United States on August 23, 2022

It is now one year since I bought the Dolphin Nautilus CC Plus and I don't regret it. It makes my life a lot easier maintaining the pool clean. I have noticed some wear on the rubber tires after one year of use. It collects so much junk with the two cannisters which allows it to keep going longer without having to pull it out to empty. I am very happy with my purchase.

5 stars
FANTASTIC

Jacquelyn - Reviewed in the United States on September 8, 2022

I BOUGHT THE AQUABOT FIRST, IT DID NOT WORK AFTER ONE WEEK, I GOT THE Dolphin Nautilus IT IS GREAT, FOR ME 8 FT DEEP CEMENT POOL, IT CLIMBS AND CLEANS THE WALLS TO THE WATER LINE.

5 stars
Back saver

Anthony Gamblain - Reviewed in the United States on September 13, 2022

Second one we owned, we went a couple years without having one. We manually vacuumed and finally bought another one. I will not vacuum my pool ever again.

5 stars
Must have for your Swimming Pool

Bruce - Reviewed in the United States on August 10, 2022

This vacuum can do what we can’t do. It cleans every inch of the pool from the booup. I am in awe of the amount of dirt and junk that’s in my pool. Some of those things come from tree limbs, bugs, insects, and other that find a way into your pool. This was one of the best purchase I made. If you are like me, I wasn’t sure it would be worth it, but decided to give it a shot and am glad I did. It’s worth it!!!

5 stars
Works really well

VFS - Reviewed in the United States on September 28, 2022

Great suction power, climbs walls with ease!

4 stars
reliability, ease of use and cost

Amazon Customer - Reviewed in the United States on July 19, 2022

I do like the product however, I have Cabo deck that is about 12"-13" deep. When the cleaner climbs the wall adjacent wall , its tips on to its side quite often, be aware. Also, dont think this this is the end result for manual labor. You will still have to scrub once a week in the spots the robot missed whether its the tiles, floor, steps or walls. Over all great product. If I had to do it again, I would have bought the next level one. As for price, I think $700-$750 would be a fair price for what you get.

4 stars
Much better than the earlier Dolphin I had

PizzaNinja - Reviewed in the United States on July 16, 2022

Setup was a bit annoying and lost Wi-Fi once. It's been fine since then. But man, this thing works really really well. Climbs up the walls, and even breaks the surface and looks like a real dolphin! It does a thorough job of picking up all leaves and bugs, and I don't have to remember to schedule it. Cleaning the filters is super easy. And it's so nice to be able to do that from the top. The filters seem a lot more effective than the earlier unit I had which lasted 7 years. Hop this one will last at least 5. Seems well worth it.

4 stars
Does a pretty good job on our non-rectangular pool

L. Mayfield - Reviewed in the United States on July 9, 2022

The Dolphin Nautilus does a pretty good job of keeping our pool clean. Because it uses a random pattern each time, it does miss some areas sometimes. As others have said, it has a hard time with the steps but that is easily solved by sweeping them prior to starting the dolphin. Our pool is about 32' in length and I'm glad we got the model with the longer cable. So far no problem with the cable getting twisted. One caution.... When removing the Dolphin from the pool, watch your back. Because it is full of water, it is very heavy! Once out it takes a couple of minutes for all the water to drain making it more manageable.

4 stars
Works Great

Sherry York - Reviewed in the United States on August 10, 2022

This thing works great and has saved us time from cleaning ourselves. It crawls up the pool walls with ease and cleans very well. It has gotten stuck on the steps and has needed to be taken off and I have noticed some scratches where it takes the curves in the pool. Have to say though am very pleased so far.

5 stars
So far so good

Lynnie - Reviewed in the United States on May 24, 2022

I have a 30,000 gallon inground vinyl pool that is very very fragile as it is 20 years old. This is the second robotic cleaner I have tried from Amazon. The first one primarily stayed in the deep end. This one hits the shallow and deep ends, walls, and runs for three hours straight. You can’t adjust the run time. I do sometimes run it twice because there are some missed spots. But I have a bad back and if it can clean 85 to 90% then that’s better than what I am able to take care of. It does not get stuck on the bottom drain and unlike the other one purchased on Amazon, I can continue to run the pool filter while using it. This is a huge deal because algae grows quickly in hot water that’s not moving. I’ve had it a month and use it every day. But I am keeping the box as others have suggested, just in case. I have no idea why it says you can schedule it when it clearly states to take it out of the pool when not in use. I think we all agree that leaving it in the pool with all the pools chemicals will shorten its lifespan. So I don’t know why they advertise that it’s programmable. Our daytime temperatures run between 80 to 110° so I think keeping it in the shade when in use and not in use is going to be the key to longevity.

5 stars
Excellent vacuum

Nick Gardella - Reviewed in the United States on August 5, 2022

I don't normally write reviews but for this purchase I had to. My old Dolphin got stuck on floor drains every cycle. Moved slowly and always had some sort of issue. I purchased this unit 2 weeks ago and setup the schedule from the phone app to clean every 3 days. My pool has never been so clean and I have not had to do anything since. Well worth the money. With the app you can turn on and clean from anywhere. Also set or change the schedule as well.

5 stars
Excellent cleaner. Upgraded from Dolphin Nautilus CC pool cleaner.

Shawn - Reviewed in the United States on September 2, 2022

This robotic cleaner is much better than our previous one. Our old Nautilus CC robotic cleaner cord always got tangled up. This cord is tangle free and it is a better cleaner. It did cost more but I feel worth the price .

4 stars
Little Wonder

Joseph reinhart - Reviewed in the United States on September 9, 2022

Heavy to remove from pool but does clean the pool.

5 stars
Works swimmingly 😃

Winston Davenport - Reviewed in the United States on September 17, 2022

It’s an impressive machine. More intuitive and user friendly than my tiger shark was, which lasted about 5 years.

4 stars
Works well except for ledges and corners.

Hockey92 - Reviewed in the United States on July 15, 2022

We have an inground fiberglass pool. The model is a Sunday, made by Thursday Pools. This model has a lot of seating ledges. The Dolphin is very easy to use and clean and does a good job of cleaning the pool but struggles to clean ledges and anything near a corner. Do yourself a favor, plug it in and let it go while you get your brush and push the dirt off the ledges and out of the corners, this will give you a much cleaner pool when the cycle is finished. Probably works better in pools that have fewer ledges.

5 stars
Works great but wish the stand came with it

Laura Wells - Reviewed in the United States on July 26, 2022

Very impressed with this pool vac so far. Not sure why we waited to purchase one. Only down fall is that you have to purchase the stand separate. We didn’t purchase it at first and within a day we knew we would have to have it get it or carry the vac and long cord everywhere. So glad we made the investment to purchase this robotic pool vac. It goes up the walls and stairs and does an amazing job vacuuming the pool. Our pool is very large and it cleans it great. Easy to open and clean the filters too. Just hope it last for several pool seasons.

5 stars
Picks up the tiniest pieces!

Kim L. - Reviewed in the United States on August 14, 2022

The suction of the cleaner is great. It got up the tiniest pieces of sand/dirt, very impressive! And cleaning out the 2 filters is super easy. One thing to note is, it must be stored upside down when out of the water, which is somewhat awkward because we didn’t buy the caddy for it. I will be placing an order for the caddy. Overall, I love this cleaner.

5 stars
Amazing

STEVEN M. - Reviewed in the United States on September 16, 2022

Fantastic value! Does as good or a better job than my $3000 unit that burned out!

4 stars
Besides it being unable to navigate around the ladder, getting stuck every time, I love it!

Laura A. Spears - Reviewed in the United States on August 18, 2022

I love that it scrubs the walls of my pool, it even removes any algea that starts. It is very easy to drop in the pool and getting it out is easy as well. Very easy to clean.

4 stars
Unlike some reviewers, our experience has been very good

William Mennuti - Reviewed in the United States on May 31, 2021

Sad to see so many poor reviews. Our Nautilus CC Plus was purchased through Amazon 9/2017 and has been in daily use (yes, 365 days/year in CA where it never freezes) for nearly four years with ZERO repairs or hassles. We are still even using the original filter plates, though they may need replacement this year. Our previous pool cleaner was a Polaris 360 driven by a 1 HP pump, which needed $50-100 in maintenance parts every year. The savings in parts and energy use have paid for the Nautilus several times over. Pros: Low energy use (this is what drove our purchase, I calculated a 2 year payback over running the Polaris pressure pump and our energy bills definitely dropped when we switched to the Nautilus plus a variable-speed main pump) Quiet, no external pump noise VERY good at removing fine debris and leaves (won't handle big stuff like palm fronds, nor would I expect it to) Easy to clean It's nice to have the coarser filters for spring/fall cleanup and the fine pleated filters for the swim season As stated above, zero need for replacement parts or maintenance beyond cleaning so far Cons: Needs an electrical outlet near the pool which could be a deal breaker for some applications. Fortunately we have a shed with power available five feet away and I wired up a dedicated outlet myself. The cable runs from the controller across the concrete walkway to the pool, could cause a trip (but hasn't so far) It's a vacuum cleaner, it doesn't really 'scrub' the pool walls. Occasional brushing is still needed, especially if any algae has grown The price has gone up by 25% since we bought ours. Parts, should they be needed, are available but not cheap. The version we have has no real programmability. It starts when you push the button, runs for two hours, shuts down, and restarts at the same time every day (or every 2 or 3 days) for a week, then shuts down. Gone for a two week trip? Sorry, it won't run for the second week. Want to coordinate the cleaner run time with the main filter? Better be at the pool at the moment you want to cycle to start. Would an internal clock and programmable start time have been so hard to do? A $30 sprinkler timer has better controls. The new WiFi version looks keen, but the price is far higher so I can live with what we have. *This is why I knocked off one star.* A raccoon(?) apparently dragged the cable out of the pool one night and chewed on it. It left toothmarks but did no real damage and the cable is still in use. A big dog could easily destroy it. A replacement cable runs $300, so malamute owners beware! Overall, switching to the Nautilus has saved us $$$ over our previous pool cleaner, our pool stays clean, and we have been very satisfied with it. According to other reviews your mileage may vary.

5 stars
Robert the robot

Richard Galie - Reviewed in the United States 🇺🇸 on August 30, 2022

I had a Douphin prior. It served me for seven years. This one however beats the higher price model I had. It runs the walls like a champ and it is so easy to clean. I love this robot.

5 stars
Cleans great

Karen S. - Reviewed in the United States 🇺🇸 on August 24, 2022

I think this robot cleaner works really well. I love the fact that the compartments are enclosed so debris doesn't come out when you're lifting the robot out of the water. Easy to clean, easy to put back together. It gets the water line pretty well. I just wish it did stairs.

5 stars
No Pool Owner Should Live Without One

Amazon Customer - Reviewed in the United States 🇺🇸 on August 2, 2022

Or prior cleaner bit it after many years of work, so it was inevitable that a new one was in the future. The Dolphin Nautilus CC arrived and was put directly to work. Doesn't disappoint. Much easier to clean than the last one, very thorough and lighter weight lifting out of the water. We haven't had to pick up the manual vacuum since it's purchase. Our pool is to the side of a mature oak that drops lots of acorns of all sizes. So far Rosie has been up for the task! PS, we named her Rosie after the the Jetson's robotic maid.

4 stars
Almost perfect but hung up by ladder

John K - Reviewed in the United States 🇺🇸 on July 16, 2022

This vacuum does an excellent job of cleaning the bottom, steps and walls. The only problem I encountered once so far (I have used it four time) is that it got hung up while going horizontally on the wall by the pool ladder. It would back up away from the ladder and then go forward into it again and again. I finally moved it away but have no idea how long it was hung up like this. As a result there was a small portion of the pool that it never had time to clean.

5 stars
Great pool robot

Eric Hodson - Reviewed in the United States 🇺🇸 on July 30, 2022

This macine has great suction. It had been about 2 months since my pool was cleaned last by a different robot. (It took that long for warranty on that one to say they couldn't fix it). I was at work when this robot arrived. My wife unboxed and set up the macine. When I got home the pool was already clean. The two filters are easy to clean. Set it up on my phone to come on every other day. On my pebble tech pool it will clean up to the tile. Definitely recommend to family and friends.

5 stars
Works great

Amazon Customer - Reviewed in the United States 🇺🇸 on September 25, 2022

Works great.

5 stars
Set it and forget it.

Angel - Reviewed in the United States 🇺🇸 on August 26, 2022

This product is worth every penny. Drop it in and it does the rest. I've delt with a Polaris for 15-years and probably spent three thousand of rebuilding twice, parts, bags. Always problem after problem. The Dolphin climbs, scrubs and unlike its appearance, is extremely light and easy to remove and store.

5 stars
Great Investment!

Jak - Reviewed in the United States 🇺🇸 on August 20, 2022

Have used it for about 3 weeks now in our 25 x 50 foot inground pool. My husband loves it. Haven't had to use our manual vacuum since! A real time saver. Does an excellent job even cleans the water line which was looking a little dingy. I researched these for a while before purchasing and this model seems to be the best for the price.

5 stars
Amazing!!

Michelle - Reviewed in the United States 🇺🇸 on July 20, 2022

I was worried when I placed this order…due to having no prior experience with a self contained pool cleaner. Totally worth the money! Easy to set up. Works perfectly. As soon as I placed it in the pool and turned it on, I could see a clear/clean line where the Dolphin ran. The only downside for me, is the system does not seem to complete an entire pool cleaning within the two hour run time so I typically run it twice so that it covers all areas. It also does not cover or run on the steps which is not a huge problem you just have to continue to sweep that area. Lastly, the app is great and has a setting where you can schedule daily cleanings.

5 stars
First one lasted 10 years. New one looks just as well made.

egeek - Reviewed in the United States 🇺🇸 on May 20, 2022

I had the previous model of the nautilus. It finally broke down after 10 years of intensive usage every summer. I've just replaced with this new version which seems as well built as my last one but more convenient with the top-loading filter cartridges and the large handle. Here's hoping I get another 10 years. It cleans extremely well. Just give it time, clean the cartridges after each clean when you first open the pool, and then switch to the pleated filters once the debris is all out (these are a separate purchase). In the 9th year of use of my previous model I did a couple of minor repairs -- epoxied a separating basket and replaced the roller sponges -- but honestly I would say don't bother. Once things start to wear out it is getting to end-of-life and something major will likely break soon as it did with mine (controller board in the dolphin itself I believe). 10 years use for a product like this in the environment it is used in is exceptional in this day and age. I wish I could buy it without the power supply though. I built a dedicated controller box with transformer near to the pool that I control via wifi on my phone, so I have no use for the power supply (except to cannibalize the connector - but I did that on the last one so I really have no use for the new one :) )

5 stars
Skeptical but impressed

Patti - Reviewed in the United States on April 9, 2022

The media could not be loaded. I live in Texas where we have intense rain storms and I get Cottonwood from the Cottonwood trees. I needed some thing that would catch all these tiny particles before they get to my pool filter. The before picture is right after an intense rain storm which flooded my garden beds into my pool. I ran my pump only to see a whole bunch of debris settle in the bottom so I let this thing have a go. This is the third cleaning in the video but keep in mind that yesterday there was mud, sticks and leaves in my pool even after my pool guy because we had a windstorm that blew more into the pool. The regular fillers have a first trap for big items like leaves and sticks. Then there are fine screens for the dirt and sand. This thing beats my Polaris. I was skeptical about this purchase because it’s quite expensive. However I do end up having to buy a new Polaris every 4 years and rebuilding it every year with parts to repair as needed. My Polaris ran 4 hours a day but did not get near the amount of junk this robot does. Rinsing the filters in this is much easier than cleaning out the bag in the old style pool cleaners. I’ve noticed I am getting mud in the filters, which means that it is really cleaning the source of my problem. My pool is 42,000 gallons and an irregular shape. While it won’t clean the spa, it does the lion’s share of the work. It even does a decent job cleaning submerged seats along the edge. I didn’t expect it to clean the shallow step in my pool but does the rest. Another thing I like is that my main pump doesn’t have to be running for this cleaner to run. That’s so helpful for getting the main drain clean of debris. What remains to be seen is the life of this product. I’m hopeful.

5 stars
Beats the Old Suction Cleaners

Sonic Boom - Reviewed in the United States on August 16, 2022

Have had various forms of pump/suction based cleaners my whole life. Took a chance on this new robotic cleaner in hopes it would save us some money on the monthly electric bill. It cleans as well, if not better than the older style cleaners in half the time. Very pleased with the purchase. Pricey, but so far looks to be worth every penny.

5 stars
Works well and powerful

Donna Amelia - Reviewed in the United States on August 24, 2022

Because we had a Polaris before this, we were very knowledgeable about how to install and use the Nautilis. It works every bit as good as our prior pool sweep.. the only thing we have problems with, and we had it before, is when it climbs the stairs – and sometimes gets stuck there

4 stars
It stopped working, with only 2 seasons.

Kathywaits1 - Reviewed in the United States on August 8, 2022

I've only had it 2 years. Bought it July 2020. So technically that's 6 months of use. It does not clean stairs and rarely climbed the wall. Does not pick up fine particles. The one I had before lasted 9 years. That was a hayward tiger shark. Don't waste your money.

4 stars
pool cleaner

Harriett Davis - Reviewed in the United States on August 31, 2022

works great in our pool. replaced out old one.

5 stars
My second Dolphin - even higher performance

Amazon Customer - Reviewed in the United States on June 24, 2022

I had a Dolphin Deluxe 4 for 8 years, which performed very well. The power supply recently quit, and with replacing that, filter and rollers, I decided it was time to just go ahead and buy a new pool robot. With 8 solid years, I decided to stick with the brand. I have the new Dolphin Nautilus in the pool today for the second time. Performance is even better than the Deluxe 4. Suction and speed are better. So is clean up. The flat panel furnace-type filters come apart for easier cleaning and I get less spray-back in the process. We have a 35,000 gallon pool in Scottsdale, Arizona, where our biggest cleaning challenge is very fine desert dust that settles into the pool year-round. Both old and new Dolphins do a great job of filtering it out and giving us the kind of clean we want to swim in. Both models also do well at picking up leaves, flowers and long palm front pieces from the bottom.

5 stars
Works great

Lia - Reviewed in the United States on September 4, 2022

I have a 45x25 foot in-ground pool, this cleans well and is easy to clean out the stuff it picks up .

5 stars
Great product and we love it.

Matthew Kristofferson - Reviewed in the United States on September 19, 2022

Even cleans the waterline

5 stars
Gets job done fast!

Ella Paules - Reviewed in the United States on September 7, 2022

Love this product! It has great suction power and does a great job of getting the pool nice and clean.

5 stars
Greta vacuum

Neil - Reviewed in the United States on September 15, 2022

Excellent vacuum does a great job! Easy to use

5 stars
Great investment!

chris bailey - Reviewed in the United States 🇺🇸 on September 7, 2022

Very impressed and satisfied with the purchase of our new vacuum. Would definitely recommend it if you're thinking about purchasing one.

5 stars
awesome cleaner best i have ever brought!

cindy moore - Reviewed in the United States 🇺🇸 on September 9, 2022

wow love this cleaner works fast and does climb walls great cleaner

5 stars
So easy to set up and use!

Sally Russell - Reviewed in the United States 🇺🇸 on July 27, 2022

My only complaint is that we did not know about this robot for our pool long ago. It has made life so much easier for us. For 40 years, we had manually vacuumed our pool and now we just turn this amazing creation on. The cost of this robot is offset by the ease of use and the fact that we do not have to get out the hose, stick it in the skimmer, and walk around vacuuming the pool! Buy this item and begin to relax while cleaning your pool!

5 stars
Best pool vacuum

Linda Hall - Reviewed in the United States 🇺🇸 on September 14, 2022

The pool is the cleanest I have ever seen it!

5 stars
Great Product easy to use and clean

Paulonti - Reviewed in the United States 🇺🇸 on August 26, 2022

This product does a nice job cleaning your pool. Drop it in the water come back two hours later. Pool is cleaned nicely. Takes just a few easy minutes to clean the filters in this machine

5 stars
Changed My Life

Kale Blickenstaff - Reviewed in the United States 🇺🇸 on August 16, 2022

Just spend the money on an vacuum. You'll be very happy you did. I throw this guy in and let him run for three hours. If it misses anything, I just turn it on again. It's so much better than manually sucking all the gunk into my filter and backwashing.

4 stars
Large Robot

Laurie Giertz - Reviewed in the United States 🇺🇸 on July 19, 2022

Well made, durable. Not sure why, often while moving forward it stops and backs up. Doesn't crawl every wall. Thought it was supposed to read your pool. We have free-form pool so it struggles on the curves but attempts to blow the dirt away from edges. Program works great for schedule cleaning. Emptying water is fast once pulled out of pool. Probably best used in a rectangle pool.

4 stars
Very fast delivery.

charles ginn - Reviewed in the United States 🇺🇸 on August 10, 2022

It needs a longer handle so you can reach it to take unit out of the water. It does a good job so far, only had it for 3 weeks.

5 stars
Excellent

Jacquelyn Harvey - Reviewed in the United States 🇺🇸 on September 19, 2022

Nice

5 stars
Works as expected

Keith Rice - Reviewed in the United States 🇺🇸 on August 28, 2022

Works as expected. It was referred to me by a Facebook group. My main concern was that it wouldn’t suction the water line. IT DOES!

5 stars
My Personal Experience W/ The Dolphin Nautilus +: CHOOSING, S & H, REPLACEMENT & FUNCTIONALITY

AlaskanGirl - Reviewed in the United States 🇺🇸 on September 7, 2016

So. We put an in-ground pool in this summer, a big one, 20' by 40', slide, heater, diving board, 12 ft. deep end, 3 stairs, and a safety ledge which runs the length of both 40' sides. The pool had been up and running less than a week when it became obvious I would have to have a pool cleaner, referred to from here on as a "sucky" (blame the name on my mother). First, I looked locally for a sucky, and YIKES! the prices were outrageous, between $1500-2500 for what appeared to be an average sucky, although some of them had tails that whipped around, and others a remote control, and still others a programmable chip to tell sucky when and how long to run, and others which were wearing animal costumes?. I quickly realized that most of these suckys were going to require the installation of a separate pump to use them, which we had not had installed, and really didn't want to. I also realized for servicing, warranty or repair purposes, I better buy a brand that could be serviced locally, even if I didn't buy locally. I narrowed my selection down to either a Dolphin or a Polaris model, both of which could be serviced locally, then began searching online. After a lengthy search and then a comparison of my final 3 choices, I went with the Dolphin N+ model, for the following reasons which were stated in the item description: Size and weight of item was manageable for a single individual to move, put in, and remove from pool. Did not need additional pump. Able to clean safety ledge, steps, walls, floor, no problem, 4WD. Came assembled, ready to use, with extra filters. Filters were easy to remove and clean. Extra long cord should allow sucky to clean all parts of my large pool with ease. Replacement parts were readily available. Warranty was available. Next day delivery FREE available. Price was VERY competitive. Reviews were favorable. Sucky came with a computer chip which would map the layout of the pool, including ledges and steps, insuring sucky would do a thorough job, every time he was used. Sucky would take less than 2 hours to clean entire pool, THEN TURN HIMSELF OFF. I was sold. Ordered sucky, and he arrived the next day, JOY JOY JOY! I threw sucky into the pool and watched with great anticipation for sucky to do his thing. Sucky did nothing. Sucky was broken, arrived with a broken front mounting bracket for his front sucky wheels, causing the wheel to fall off when he tried to do his job. DEEP DESPAIR. I immediately felt sick, thinking $700, arrived broken and %#$&!?@ to get returned and replaced. Despondent, I contacted Amazon. To my amazement, they sent a return shipping label and a new sucky THE VERY NEXT DAY. AND SCHEDULED A PICK UP OF BROKEN SUCKY at my convienence. REALLY HARD TO BELIEVE I KNOW, BUT TRUE. Even better, the new sucky is amazing, and every thing said about him is indeed true, if I was to complain about him at all, it would be that his ledge and stair work leaves behind a bit of sand (salt water pool, sand filter), a very tiny bit, and I'd advise that you also purchase the storage stand, which isn't included but is sold separately, it gives a place to store the battery off the ground during use, a place to wrap the cord, and a little seat for sucky to rest on when he's not at work, and nice big wheels to move the whole thing around, similar to a moving dolly, but made especially for sucky. CONCLUSION: love purchase, easy to return and replace, does a great job, even on large pools, and reasonably priced. 2020 UPDATE: I get lots of questions from people wanting updates on Sucky every pool season, wanting to know if Sucky is still doing his job. I’m happy to report Sucky still works like he did back when he first moved in, and in 6 years, we’ve never had to replace a part, or had any problems. 2022 UPDATE: thought I should check in to tell you all we are still using sucky in our pool, and sucky still does a fantastic job keeping the pool sparkling clean, fully 6 year after we purchased him. We have had only one issue, and it’s a recent one, the button to turn him on isn’t working all the time, you have to repeatedly push it to get it to work sometimes. I feel like that’s to be expected, he wasn’t made to last forever. 6 years though, that’s an exceptional time frame for something like this, just a great choice of pool cleaner, yay me!

5 stars
Great robot and the company stands behind the product

Victoria - Reviewed in the United States 🇺🇸 on August 18, 2022

This robot works well. The online instructional video is terrible, they really need to do a step-by-step out of the box for those of use not familiar with pool robots. Focus on the product, the video featured women in short shorts without details of the assembly and use of the product.

5 stars
So far great!

Melinda - Reviewed in the United States 🇺🇸 on June 1, 2022

The cleaning ability of this is fantastic. I've had a pool over 20 years and always felt these wouldn't clean as well as I do. Wrong, it even picks up sand which I couldn't get the old fashion way. I'm hoping I don't end up with one that quits after a couple of weeks because I love this thing, my back loves this thing. If you are unsure, go for it. I did so much research and most kept recommending this unit over others and if they didn't have it as first pick, it always showed up in top 3 with a more expensive dolphin being 1st. At first I was concerned bc it was coming up to the water line, the manual says it doesn't do the water line, but now I've been watching and apparently it does. Also spent a good amount of time in the same corner but I waited and it finally went on its way without assistance. Hopefully someone will see this if they have the same issue and are concerned but after watching it work and move out of places, I feel comfortable leaving it on a schedule cleaning

5 stars
Simple To Use Effectively.

Retired Tool Guy - Reviewed in the United States 🇺🇸 on August 15, 2022

The New Unit Demonstrates Substantially More Suction Than The Previous Units That Ran Off The Pools Pump And Filter System. It’s Also Nice To Be Able To Just Open The Unit And Throw All Of The Pool Spoils Into The Trash Instead Of Having It All End Up In The Pool House Equipment Pumps And Filters.

5 stars
Works perfectly!

Darline - Reviewed in the United States 🇺🇸 on September 9, 2022

So easy to use. It picks up everything including the sand. Worth every penny.

5 stars
Impressed...Powerful little robot - A pool owners must have!

Wendy Eanes - Reviewed in the United States 🇺🇸 on October 12, 2021

I must say, I am a first time pool owner. I have worked for a pool company for 14 years now and have always wanted a pool, so I finally took the plunge and installed an inground fiberglass pool with Hayward equipment and salt system. I have heard customers talk about the Dolphin products, the different models and which is the best for the best price. So I had to do some investigating myself. I looked at tons of reviews on this model as well as other Dolphin models and for what this machine does and the price compared to others, I always came back to this one and I took a chance on this one and so far I can say I am extremely pleased! I just received it and my pool is a new install. Even after being cleaned, there was still some fine red mud dust and concrete partials that just stayed on the bottom of the pool unless I stirred them up. I also had leaves from nearby trees that started to fall and I was always scooping. So I knew even tho we wouldn't get a swim season in, I had to go ahead and buy one. I ran just one cycle last night and boy what a difference. In two hours it got everything cleaned. As as you can see from the pictures, my pool has steps in the shallow and deep end as well as a safety lip around it. And what now is called "Flipper" didn't have one problem with climbing the steps or suction around the lip and zoomed right on down it and got everything. I was extremely happy and impressed. I look forward to having this as a must have for being a pool owner. Shipping was fast, nothing was damaged and it was packaged very well. The quick start guide was great and did just that, I was anxious to get started and I followed the steps and within 2 hours...A clean pool! I may just go home and run it for another cycle and sit and watch it :) I think any pool owner if you are gonna invest into anything for your pool, You must have a Robot cleaner! I look forward to seeing what this little baby will do in a full swim season. I will also edit and add to this review as I use it more.

3 stars
Hassle to repair

tf - Reviewed in the United States 🇺🇸 on September 28, 2022

Nautilus CC plus is great when it is working. This is the third one that we have purchased. However, every unit has failed during the warranty period. The only way to repair it is to send it to the repair center. This cost is born by the customer to mail the heavy unit. The repair center also needs the control unit, filters, etc even if they are not the problem. Adding additional mailing costs. Seems the least they can do is have a power supply, filters, control unit in the shop to save customers money on shipping. My current shipping costs are about 20 percent of a new unit and rising.

4 stars
Robotic pool cleaner

Laisi - Reviewed in the United States 🇺🇸 on March 28, 2022

It works fine but our current one does not seem to climb the steps as well as our old one. This is our 3rd Dolphin Nautilus CC Plus Robot cleaner. They last about a year or so for each one. But we do use them about 4 to 5 times a week and we do not close our pool because we live in a hot sunny climate. Therefore these robots do really work hard for us. We also get a lot of hill burning in the area during the dry season, the robot does a good job and cleans the pool in no time. We have a 50 ft x 25 ft pool, takes the robot one cycle ( the third blue light, I think it is 3 hours) to clean everything. We have used another more expensive brand before we switched to this brand. we found this model is lighter to work with and easier on the pocket. They come with a spare set of filters but we never had to use the spare filters. The original filters outlast the robot itself. and we have 2 brand new wall controls that we never used from the old robots.

5 stars
Works great

Kindle Customer - Reviewed in the United States 🇺🇸 on August 22, 2022

This product is amazing easy to set up and easy to use. Can run manually, daily or 3 times a week or less. Easy to clean and makes vacuuming the pool a breeze

5 stars
Amazing pool vacuum

Cgad - Reviewed in the United States 🇺🇸 on June 14, 2022

My pool cleaning company was charging nearly $800 a month. I recently retired and decided to DIY my 20x40 in ground pool. He said that this thing would not clean the pool. I always had small particles of sand, etc. in my pool after they came by for the typical 15-20 mins with the hammerhead vacuum I’ve been using this through the brutal fall leaf dropping season and it is absolutely amazing. Today I ran it and when I opened the pleated filter I found this piece of limestone rock (see photo) inside. Never thought it would pick up a rock. My pool has never been this clean, under contract. I worked for a pool company 40+ years ago. High school days and the pool vacs were crap. Not now do your self a favor. Do a little chemical balance research and buy this machine. It’s awesome.

5 stars
Hours of my life back!

John L. D'Amico Sr. - Reviewed in the United States on August 16, 2022

So far it does exactly as it should. Take care of it. Don't abuse it. Lower it gently into the water. Probably DO NOT keep it in a shed or garage over the winter. I actually enjoy "vacuuming" my pool now!

4 stars
The Good and the Bad, but no Ugly.

S. Johnson - Reviewed in the United States on July 4, 2020

The Upside: I have an in-floor cleaner, that wasn’t quite cutting it, so I opted for this robotic cleaner. It seems to function as advertised. I have yet to discover what looks like a systematic pattern to the way it cleans the pool. It seems each time it is set up, the pattern is different. I had expected it to map out the pool, then very systematically move in some discernible pattern, yet if seems to rarely miss any area in the pool and picks up even small debris (e.g. sand). I have had no issues with major cord tangling, but there are some twists in the cord, that I reverse after every cleaning—not a big deal to turn the cord as it is being looped about for storage. The Downside: 1) I have a very large ledge at one end of the pool that is around 2 feet deep; It has an umbrella hole and was set up that way, in case you just wanted to sit In the water and not be completely submerged. It is an area that is about 8 by 8 feet. The first time I used the robot, I put it into the deeper part of the pool and it seemed to pretty much ignore the ledge. It would go up the side of the wall leading up to the top of the Ledge and then go back down. When I actually started the Robot on the edge, it then seemed to find it again, during cleaning. So that may be a useful tip to anyone with large stairs, to start the robot there. 2) Most of us buy this thing, because we don’t want to be manually vacuuming the pool. It seems to me, though in the end, there is still a bit of effort to using this thing. As far as this being vastly more time efficient, I’m not convinced. You have to mind it a bit; It seems it can on occasion get stuck in some corner of the pool. It probably depends on your pool, but I cannot just set it and forget it for 2 hours. While cleanup is easy, it does take place in stages, spreading out the total time involved. You pull the robot out, disassemble the filters, wash them out, then both the robot and the filters need time to dry. I’m thinking it is probably never a good idea to put something back in storage while it is wet. The sponge like material next to the tracks, needs to have the water squeezed out of them, and dry time here in Arizona with temps around 100 is still about an hour. Then everything needs to be reassembled and put back in storage—anything made of plastic makes a poor companion with the Arizona sun, so I try not to leave it outside for hours. I think when you add up all the time (set up, periodic checks to see if it is stuck, clean-up, dry time, reassembly and storage) you might do better time wise with just a manual vacuuming.

5 stars
This robot is working well with my vinyl liner.

Old Man - Reviewed in the United States on September 20, 2020

The media could not be loaded. * Vinyl Liner - I was concerned that a robot would damage the vinyl liner in our pool. (Our liner has some issues.) The robot has proved to be very safe with our liner. * Effectiveness - I'm 70. Still active, but tired of brushing down the pool daily. And if I skip some days, I get cloudy or green pool water. The first time this robot ran in our pool, the liner was obviously cleaner than I had managed the entire summer (robot arrived Sept. 8th, Sept. 20th now). The next day I ran it again, and I've never seen the liner cleaner. * I'm saving money on chemicals. It takes a lot of chemicals to clear up green water. My water has been clearer since I've been using the robot, and I'm only adding chlorine. * Weight - Pulling the robot out of the pool isn't hard, but the water inside the robot makes it heavier than when it is empty. I've been pulling it up in stages, so I don't lift the entire weight at one time. * This robot does not have a 'remote' control. Also, it does not "learn" your pool. But in my experience, it is covering the entire pool. It is doing a better job of that than I ever did. * It does have three 'programs' available on the power supply. Daily, every other day, and every third day. You can leave the robot in the pool IF YOU HAVE BALANCED THE CHEMICALS. (I didn't read that part until a day later. Fortunately, the pool was pretty close to balanced - chlorine was a ppm too high.) * READ THE INSTRUCTIONS before getting the robot ready to use. The stuff that looks like Styrofoam is part of the robot. It is needed to give the robot the right buoyancy to operate on the walls of your pool. * They say you need to clean the filters after each cleaning, but unless you are using the ultra fine filters you could probably get by for two or three cleanings unless you get a lot of junk in your pool. This would be helpful if your pool isn't used on a daily basis. For us, it is mostly when the grandkids visit. * Supposedly, this robot doesn't clean the waters edge. I've added a video of the robot in operation cleaning up to the waterline. Obviously, it isn't cleaning above the water line. * I still need to brush down the steps. I have seen the robot on the steps, but it isn't really very effective at cleaning them. I probably have forgotten something. This little window for entering the review makes it hard to go back and reread what I've written. Overall, I'm very pleased with the robot.

5 stars
Works good, saves on my arms.

EMZ - Reviewed in the United States on May 11, 2022

The media could not be loaded. I really like it, I does what it claims to do. It even climbs up the sides. The filters really pick up the stuff that lays on the bottom, we have sand that blows in, save the filter in the pool pumping unit. The filters in the cleaner are very easy to clean, pop them out, rinse them off and put them back in. There are two things I wish for, but I did not take anything off the review because I might be my fault and maybe it is in the manual, we our both retired seniors and can’t lift things like we used to. So the unit is heavy but we bought a DOLPHIN Universal Caddy for it so we can roll it around but once it is in the pool it is ok. Now taking it out of the pool it another thing. Someone said in a review that when the unit turns off it floats to the top, ours doesn’t seem to float. The instructions says do not pull on the blue line attach unit so if it turns off there is no way get to the edge of the pool unless you get in the pool bring it from the bottom. And last lifting it out of the pool you need some muscle, so if you are younger it shouldn’t be a problem. I wish they had some type of unit that you could hook on the handle when it stopped to get it to the top of the water, something someone can invent! This doesn’t take anything away from the unit but there are people what may need to know this.

5 stars
Great pool cleaner

Christine Simmons - Reviewed in the United States on August 27, 2022

It does a great job of cleaning our pool. Living in a desert landscape, the sand is very fine. This machine keeps our pool so clean and pretty!

5 stars
Easy to use and very effective. Easy to clean filter.

Whitney Butler - Reviewed in the United States on July 30, 2022

The unit actually climbs up the pool walls and has great suction. The cart makes for easy moving and storage. There is no spray from a tail like non electric units. I was very apprehensive about using a unit that has to be plugged in, in a pool full of water, but it is safe and effective. I am satisfied with my purchase and recommend this unit to anyone.

5 stars
Great product

Joann J Macon - Reviewed in the United States on August 8, 2022

When we bought house it came with an older model Maytronics robotic cleaner. Treads came off constantly, poor cleaning job, very slow. Took a chance with company and bought new one. What a difference. Cleans bottom, sides, and step area. Fast and efficient Very impressive

5 stars
Best Purchase Ever Made For Our Pool

Mike - Reviewed in the United States on July 13, 2022

This is one of the best purchases we have ever made for our pool. Our previous cleaner was a well known pressure side cleaner that requires an auxiliary pump. For years we struggled with equipment failures and constant calibration of the cleaner. We finally decided to invest in the Dolphin Nautilus CC Plus and I can't say how please we are with the purchase. This cleaner has made our pool experience this summer better that any I can remember. This robot requires little to no maintenance, is easy to clean and keeps our pool sparkling clean. We couldn't be happier with the purchase!

3 stars
Cleans well

Shadowdobe - Reviewed in the United States on August 15, 2022

Shipment and delivery was very fast from the seller. Ordered on July 21 and delivered on July 23. On Aug 1, the power supply stopped working and was tripping breakers or tripping GFCI outlets. I contacted Maytronics Customer Service and they promised to ship me another power supply. I received confirmation of the Purchase Order of the Aug 2. On Aug 11, I contacted customer service again to inquire about the status and shipment of my power supply. I was told that it would ship Aug 12, 15, or 16, she didn't know because their trucks are very small and they are using a 3rd party trucking company. When the pool cleaner worked, it worked well. However, at the time of this writing it's Aug 15 and I haven't been able to use my cleaner for 2 weeks. Now it is Aug 18th. I called Maytronics this morning and now the power supply is out of stock. It went from "waiting on the trucks" to out of stock. Estimate to be in stock is another two weeks. Update! Sunday August 28th and no word from Maytronics!!!

5 stars
I may love this more than my pool!

LuLuNYC - Reviewed in the United States on August 1, 2022

We just installed a new inground pool and decided to purchase the pool vacuum our pool company recommended and they were right this machine is wonderful. I didn’t want to spend the extra $$$ but it was money well spent. Takes two hours to clean our 14x30 pool and it’s so easy to clean out the filters. I also purchased the caddy and premium cover and I’m happy with all of them.

5 stars
Cleans like a champ!

J. Stutts - Reviewed in the United States on August 25, 2022

Have had this item about two months and absolutely love it. Easy to use and am amazed at how well it cleans my in ground pool.

5 stars
Works better than advertised

christopher hall - Reviewed in the United States on August 10, 2022

First day pool was cleaner than it's ever been. Amazing how well this sweep works. The app is easy to use, and very functional. In the long run it'll save money since I won't need to run the filter as much it should pay for itself before the warranty runs out.

5 stars
Time is money and this vac has saved me tons of time!

Megan Howell - Reviewed in the United States on July 10, 2022

I used to vacuum the pool manually weekly which took about an hour all said and done. Now I vacuum manually only one time at the beginning of the season and let the dolphin do the rest of the work all season. It isn’t perfect but does a pretty great job. I use the fine debris filter and just clean it with a sprayer attachment on the hose. Saves me at least 45 minutes per week minimum and the pool is always clean and welcoming. I am on the third season using it frequently and it still works great. It has even survived sucking up a few dog toys!

4 stars
Very happy

Shashi Singh - Reviewed in the United States on September 6, 2022

The media could not be loaded. So far so good used it 3 times those a great job

4 stars
overall good unit

seadog - Reviewed in the United States on July 9, 2022

the unit is much more powerful that my previous unit. my pool is a free form and the unit does not get stuck like the old one. it also works on the side much better. the only thing i noticed is the previous model i had used 2 different types of filters 1fine particle set and heavy duty cleaning set.

5 stars
Works great!

Saladin - Reviewed in the United States on July 19, 2022

This pool vacuum pickup everything in the entire pool (about 18,000sq ft), in including the salt deposits (saltwater pool). Very easy to clean, just pull out the filters, disassemble and spray with water and then rinse the vacuum. It even cleans along the waterline, even though some reviews said it did not. My only ding is the app and remote capabilities....mine never seems to connect using the app, but i believe the app is kind of useless since you have to pull it out the water and clean it anyway after each use.

5 stars
Why I didn’t buy it earlier!

zhengyao li - Reviewed in the United States on May 31, 2020

This product took me the longest time to read people’s reviews and compare a lot of different products. Overall, it is a great product and I really want to buy it earlier. The product basically reduce 95% of the manual work of cleaning my pool. Here are the pros and cons. Pros: 1. It has 2 ultra fine filters come with the box. Note that 2 fine filters are in the machine, so you can replace them by yourself. 2. The machine work in two directions , and it has TWO filters. At first, I thought it only has one filter, so another filter was not cleaned for 1 month until I found it. 3. The ultra fine filter can clean almost everything. My pool bottom has a lot of small sands, and the ultra fine filter can pick up almost all of them. My neighbor recently was building a new fence. And my pool bottom is full of small wood, just like dirt in your home, and if you brush it the wood dust will just disappear in the water. Even that small dust can be picked up by the ultra fine filter. So I am really happy about that. Note that if you are using fine filter, then it can probably pick up 50% of that kind of small dust. 4. It can climb the walls. My poll is like a bowl, so I do need a robot that can climb the wall. See my picture. Since it can climb the wall, it may go to stairs through the wall and clean your stairs if your stair is wide enough. 5. If it get stuck, it can release itself. The robot often get stuck on my pool stairs. When it can’t move for about 30s, it will make itself float and move to another place. Cons: 1. The routing is pure random. My pool is not that big but it often miss some places. Especially the corners and the deepest part of my pool. I think it may work better for a flat pool. See my picture. So sometimes I need to run another cycle. 2. Actually it can’t clean the water line efficiently. The robot can climb the wall and go above the water line. But it can’t suck the dirt into the filter, it just brush the dirt into water surface. 3. Some sands always remain in the machine, you need to pour water into the machine to clean it. I actually don’t know how sands go to the inner part of the machine. 4. Can’t remove some strong algae. I think it’s suction power is not enough to remove some algae that are alive for a while. So have to brush them. So be careful if you want to use it to mainly remove algae. Overall, I recommend this product to everyone who is suffering from cleaning pool using pump and hose.

5 stars
Great product for the price

Lori - Reviewed in the United States on August 7, 2022

Very easy to use and clean and has good suction. By only con is that it always stops in the deep end making it difficult to retrieve. I use my brush to get it but I wish it would come back to where it started. Otherwise great product for the price. Definitely worth it.

5 stars
Love it

Tracy - Reviewed in the United States on August 12, 2022

We are completly satisfied with this cleaner, it was a little more than some others but it was well work the price and would order it again. Our pool looks great and getting more stuff than the pops allow. Less time on cleaning.

5 stars
Leaves my pool sparkling clean!

Amazon Customer - Reviewed in the United States on August 15, 2022

Works so much better than my last pool cleaner. Really gets up high on the walls and cleans along the water line. So easy to clean and love being able to program the cleaning times from my phone!

5 stars
Awesome!

JOHN - Reviewed in the United States on May 28, 2022

The media could not be loaded. After watching many videos and reading tons of reviews about so many different robots I pulled the trigger on this one. It is to replace a 7 year old Aquabot Turbo T2. First, if you are coming from an older robot, the top-access debris s]compartments are far superior and so much easier to access vs the mesh bags underneath the robots (like the Aquabot). The motor is very strong and it easily cleans the pool, quickly and efficiently. Keep one thing in mind; if you watch many comparison videos between the CC Plus and other models, they will state that this model does not clean the waterline. It’s simply not true! Mine goes all the way up the wall and scrubs the water line nicely! Don’t hesitate to get this model, and save yourself hundreds of dollars vs the more expensive ones that claim to “scrub the water line”. By the way, the anti-tangle swivel fitting on this model is a huge plus. My Aquabot cord was a daily tangled mess to deal with. The CC, no tangles at all! If your on the fence between this model vs the non CC, get this one as the other does not have the anti-tangls fitting. If you’ve never had a robot before, you’ll learn the hard way if you don’t get one that has this feature!

5 stars
I should have both this sooner

Bozhidar - Reviewed in the United States on August 19, 2022

Very happy with my purchase. My pool looks great after only one time cleaning with my new best friend. Very easy to clean. Definitely recommend!

5 stars
Best pool cleaning helper

iPad hold buyer - Reviewed in the United States on August 28, 2022

It works so well to keep my pool clean for two summer now. Worth the money!

5 stars
Better than expected

judy horton - Reviewed in the United States on August 30, 2022

Cleans the pool very well even the sides and the steps.

5 stars
Amazing

Amazon Customer - Reviewed in the United States on September 7, 2022

Amazing

4 stars
Decent product but needed a better filter.

Jason H. - Reviewed in the United States on July 30, 2022

It only picks up larger items in the bottom of the pool. Needed something to get algae and other smaller particles.

4 stars
Dead on arrival

Amazon Customer - Reviewed in the United States on May 25, 2022

I was excited to get this robot my son has one and it works perfectly. I got it today and an hour later I had it in the pool ready to clean for a Memorial day weekend party. No such luck. The power supply is dead out of the box. I called the company Maytronics and they were helpful and will get me a new power supply free in "about a week". I have not gotten a ticket number, shipping notice or any email confirmation at all so we will see.... The power supply arrived in 6 days which counts the memorial day holiday, so that was good. It has cleaned the pool perfectly.

5 stars
This is the best thing ever!

Amazon Customer - Reviewed in the United States on August 20, 2022

This is the best thing ever! I cannot believe I waited so long to buy this. The hours I have saved since this guy came into my life!

4 stars
It's a big 'un.

TN Gator - Reviewed in the United States on July 20, 2022

Big Blue seems to work fine, definitely climbs the pool's walls, and is easy to clean. And is definitely heavy. Still doesn't clean as well as my prior bag-inside cleaner (which lasted ten years and was much lighter).

5 stars
I love my pool boy

Rita G. Casady - Reviewed in the United States on August 18, 2022

So easy to clean. Whizzes along the top side of the pool like if it were on a highway. Love this one. Set it in and gooooooo!

5 stars
Great cleaner but confusing to setup

Deathgripsugar - Reviewed in the United States 🇺🇸 on May 9, 2022

This robot keeps the bottom of my in ground pool spotless, it is a square pool with a deep end and some stairs, about 15k gallons. It struggles sometimes on the stairs, but that is understandable, given the robots size. I leave it in the pool all week to let it maintain the cleanliness, and take it out for chemistry adjustments, weekend pool use, and robot cleaning. Cleaning is a snap and while the robot is a bit heavy to pull out when lifting out of the pool, it is not that hard once you let the water drain a bit. I wish there was a built in way to store it upside down when out of the water, but I can make something with some 2x4 and styrofoam I guess. The programming part is not very intuitive. It has a few modes, and I presume that they mean once every 24 hours, twice every 24 hours and so on, or is it once every day, once every two days? I dunno, wish it made more sense. Overall, pricy, but gets the job done, beats the heck out of doing it myself

5 stars
Works great

Louise Thompson - Reviewed in the United States 🇺🇸 on August 30, 2022

Works great and the company honors their warranty quickly.

4 stars
Amazing cleaning for fine dirt/sand and Pebble tech pools.

Codemanlabel - Reviewed in the United States 🇺🇸 on July 31, 2022

Great pool cleaner for Pebble tech pool and great for pet hair and fine dirt/sand.

5 stars
My Third pool cleaner and by far the best!!!!!

Danny Kirk - Reviewed in the United States 🇺🇸 on May 18, 2018

I purchased a suction cleaner for $200 and it worked well but since I only have 1 skimmer I would lose the function of the skimmer and I still had to deal with the hose and cleaning out the skimmer and backwashing etc. When the suction vacuum went bad last year, I purchased a Polaris 360 side wall pressure cleaner about a month ago. I was excited since I have 3 output ports so I could use the skimmer and the Polaris vacuum at the same time!! The Polaris 360 would go in circles, never leave the deep end. I also came home and found it floating in the pool!! I called Polaris and they could not help so back to Amazon it went. Next I researched the robotic pool cleaners and found the Dolphin Nautilus CC Plus. It arrived, I read the easy setup paper that came with the cleaner, I cut the packing plastic off the front and rear rollers, checked the inside filters that were already installed. Put the vacuum in the water, hooked up the blue power cable to the power supply timer. Plugged the timer into the GFI outlet on my house. Pressed the power button on the timer/power supply and away the vacuum went. My pool is a oval in ground vinyl pool 34 feet x 18 feet its 8-1/2 feet deep and 4 ft in the low end. This vacuum went up the walls, went around the edge , even over the skimmer, down into the deep end over the bottom drain and into the low end. It tried to go up the steps but couldn't do it. In approx 2-3 hrs the pool was crystal clear!! I opened the top of the cleaner, removed the 4 filters that came straight out easy, then I un-clipped the filters and cleaned then with my hose. Finished in 2 minutes and could not believe how much gunk this vacuum found. Reinserted the now clean filters and I'm ready for the next pool cleaning. OMG, this is an incredible machine! I put my manual vac and hose back into the garage. No more vacuuming for me! I will let the Dolphin Nautilus do it!! This vacuum is like having another filter roaming my pool. I bet I will not have to back wash very much anymore. Will update by the end of the summer. END OF 1st SUMMER UPDATE: WOW what a great summer with this easy clean pool cleaner. I wanted to give a tip, I could find anything that tells me how to winterize so it works perfectly next summer. So I emailed the MFG and they told me exactly what to do. They said keep the unit in an area that does not go below freezing and turn upside down and keep the weight of the machine off the rollers. Did exactly that and put the unit in my basement. So we will see next year! START OF SUMMER 2021 (3rd year) Vacuum Robot is still working perfectly. Found a small hole in one of the clear filters. No problem ordered a new set of filters on Amazon today and I still have another set of the paper filters that came with the robot that I am using. The beauty of this robot is you do not have to backwash you filter as much because this vacuum collects all the large and small dirt in the pool. Best Vacuum ever!

3 stars
The cleaner works great, but.........

G. E. P. - Reviewed in the United States 🇺🇸 on July 15, 2022

I received my order yesterday and it came quickly. This is my second Dolphin robotic cleaner. My first one broke after 6 years of hard work. I live in south east Georgia so our pool season is longer than many. I thought the first cleaner held up well so I immediately ordered a new one from the same company. I opened the box yesterday and started it up. It was doing a great job. It was even cleaning the entire waterline which my first one did not do. So today I went to start the cleaner again because I hadn't set the schedule yesterday and the power supply would not come on. Ugg! Really, it quit after one use. Now I know things can happen but that was really disappointing. I called Maytronics (I didn't want to return it through Amazon because the cleaner itself was fine) and they registered my warranty and are shipping out a new power supply and should be here in five days. I will update my review after I see how the new power supply works. Maybe I just got a rare bad unit. Please note when I called Maytronics, I was speaking to a actual person within 90 seconds. She did some trouble shooting with me and then said they would be sending me a new power supply. I appreciate the customer service.

5 stars
Don't set it freeze up

Terry Brown - Reviewed in the United States 🇺🇸 on September 1, 2022

Seems to be a Good Product

5 stars
How to program the power source. Also I got nautilus plus. Not cc. Didn’tWant the WiFi component

Layne Tate - Reviewed in the United States 🇺🇸 on August 24, 2022

Great speed. Good product and complete. Only thing is difficulty in programming the power soirce

5 stars
Cleans Everything!

Slew - Reviewed in the United States 🇺🇸 on August 18, 2022

This thing is a beast. Best pool cleaner I’ve seen. Should’ve bought one years ago. Spend the money and forget about it

5 stars
The warranty is GREAT!

MS - Reviewed in the United States 🇺🇸 on July 22, 2022

After 15 months, my robot stopped working. It would turn on, go forward and backward, then shut down. I tried all the troubleshooting techniques that I found online. I contacted Maytronics. The robot has a 30 month warranty!!! I had to pay to ship it to them (small inconvenience of about $40) but they returned it 2 weeks later with a new motor and parts. Way to stand behind your product Maytronics. I love this robot.

4 stars
Good product. Shipping issue.

george Barnicle - Reviewed in the United States 🇺🇸 on June 30, 2022

Product is good. No issues with product. ISSUE shipping I have TWO units shipped by Amazon. One came UPS and one came fedX. I am using the fed X unit. would like to return UPS unit. I may have made mistake in ordering? Please forward to Amazon for return information. Thank you George Barnicle

5 stars
Can't believe I waited so long to purchase

Christopher W. - Reviewed in the United States on August 4, 2022

Well, I must say that I was a little hesitant to purchase because of the price, but the time that is saved it really makes it worth the cost. I will follow up in a year or so to let people know of any problems.

5 stars
Great pool cleaner, intuitive design but I wish cleaning it was easier.

E. K. - Reviewed in the United States on July 5, 2022

Great overall design, easy to use in the pool. Cleaning it is a bit of a chore though. Have to remove two filter containers and take them apart. I can't get the gunk out by opening them and tapping them against the deck, so I bring the containers inside and wash them in the kitchen sink. Seeing that we use our Dolphin 3 or 4 times a week, this little added chore is a bit annoying. That being said, it does a great job cleaning the pool. There's only 1 spot on the walk-in steps that it can't seem to clean.

5 stars
Great

Jay - Reviewed in the United States on August 21, 2022

The best purchase as a pool owner to simplify the responsibility you have to care for the pool.

4 stars
Very convenient but the suction power is not that strong and get stuck when reach to steps.

Shreyasi Saha - Reviewed in the United States on July 23, 2022

It’s worth to have for pool maintenance , less hazel and easy to vacuum.

5 stars
Climbing rings wear out quickly

Lynn A. Kwitkowski - Reviewed in the United States on July 31, 2022

Pretty good little pool cleaner. However, I received it on June 2, 2022 and almost immediately the climbing rings wore off and found in the bottom of the pool or in the dolphins filter. Easy enough to replace but will need to order new rings several times over the summer.

5 stars
Excellent Machine

Norbie - Reviewed in the United States on August 28, 2022

Best pool vac I ever had!

5 stars
AMAZING!

KTZ MEMA - Reviewed in the United States on August 1, 2022

We have had several robotic cleaners over the years, and this is the best we've ever had! It really does clean the whole pool in two hours! I would recommend this over any of the other ones out there, including the more expensive ones which we have also had!

5 stars
Awesome purchase!

Bryon S Sherriff - Reviewed in the United States on August 25, 2022

Everything I wanted with a pool vacuum. It rocks!!!

3 stars
Love it, but has already had first issue one month in

L. King - Reviewed in the United States on September 24, 2022

Initially in love with this thing, then after 5 weeks it suddenly stopped functioning. After some troubleshooting we corrected the issue on our own, but I’m now skeptical of how long this thing will last. After reading others’ experiences trying to get it serviced, it’s apparently a nightmare requiring paying for shipping and long waits if you can even get it fixed at all. If I had it to do again, I’d buy from a local pool dealer who would service it.

5 stars
Works great!

CJ - Reviewed in the United States on August 6, 2022

I sure wish I had bought this sooner in the summer! This robotic has saved me so much time and done a much better job than my pool vacuum!! I highly recommend this machine! So far so great!

5 stars
This thing is amazing! Buy it!

Amazon Customer - Reviewed in the United States 🇺🇸 on August 28, 2022

Does everything it's suppose to.

5 stars
Awesome

Good game. - Reviewed in the United States 🇺🇸 on August 27, 2022

I would buy it again!

5 stars
Labor saving device

Break Shot - Reviewed in the United States 🇺🇸 on July 31, 2022

Works great! Easy to clean the filters. Should have purchased years ago. I highly recommend. Will get 98%if the dirt in the pool bottom. I recommend you purchase the cart also. So much easier than using vacuum hoses and brushes in a pile. Will not get steps (at least mine)

5 stars
Easy to use and does a great job cleaning.

Peter - Reviewed in the United States 🇺🇸 on June 28, 2020

I ordered the pool cleaner and it arrived less than a week from the order date which was ahead of schedule. I waited about 30 days before I decided to write a review. I have owned several other pool cleaners that were less expensive models from other manufacturers and this one is by far the best. It works exactly as advertised. I have a 16‘ x 32‘ irregular shaped saltwater inground pool, I simply drop it in the pool, set it for a two hour cleaning cycle, and let it do its job. This dolphin does climb the walls and has yet to get stuck anywhere in my pool while the other cleaners that I owned couldn’t make it over my main drain. My pool is always clean after one cycle. I always let the robot sit in the pool for about 10 minutes after it stops to cool down, then I remove it and clean it as well as the filters immediately. I love how easily the filters come out of the unit and can be taken apart and cleaned. I have learned from other pool cleaners that you never let these sit in saltwater or chlorine all day long as it will degrade the parts and the motor. My dolphin is stored in a box in the yard that is watertight and I store the controller inside my home to keep it dry at all times. I would highly recommend this pool cleaner to anyone that is looking to not pay a pool company to come weekly. I will write another review at the end of August once I’ve had this for three months. Ok this is my second check in 1 year later. I have to say that this is the best pool cleaner that I have ever owned and I highly recommend it for everyone. I will check in one last time at the end of the summer which is after my second season of using this robot. My third review on 8/14/2021 over 2 years from when I purchased it. The Robot is in perfect condition still. It looks just about the same as the day it arrived and still cleans my pool as advertised. I'm extremely pleased with this Dolphin pool cleaner and when this one finally does die. I will surely buy another similar type robot from them. 3rd review almost 3 years later. The robot is still working perfectly. The transformer blew out, I called Maytronics and about six weeks later they sent me a new one. I’m sure the delay was supply chain related. It was still under warranty.

5 stars
Time saver

Kelly M Levasseur - Reviewed in the United States 🇺🇸 on August 15, 2022

This product saves so much time cleaning the pool. It’s only gotten stuck once so far on the stairs. The app isn’t worth downloading.

5 stars
Powerful

jacqueline - Reviewed in the United States 🇺🇸 on July 8, 2022

Glad I purchased. Bought a different brand to save money but had to return due to not working after 2nd use. Took a leap and spent the extra few hundred bucks to get this one and am happy in the investment so far! Easy to clean and suction power is great! I recommend getting this. My grandkids even nicknamed it Wally. Hose is long enough for my 15,000 gallon pool. Mine does rise above waterline even though some reviews said no. Mine does! So far so great! Even sucks up dog hair and stays in filter

4 stars
good purchase

Karen J Chandler - Reviewed in the United States 🇺🇸 on July 25, 2022

great except of the edges. would recommend!!

5 stars
Great pool cleaner, but unexpected reliability issue

Charles Fulton - Reviewed in the United States 🇺🇸 on October 13, 2020

I really like this product, but felt compelled to downgrade it because of the recurring issues we’ve had with the treads coming off track. We purchased it in May and had to send it back twice this summer to be worked by the factory maintenance. The treads started jumping off track after about 3 weeks (and one week after we had tossed the shipping box). Customer care had this story about damage for an entire lot in shipping from their plant in Israel and encouraged us not to return it to seller as we would run the risk of getting another damaged one from the lot. The free shipping label helped, but the box, packaging and insurance ran $60. They serviced it very quickly and we had it back in less than a week. But, again, the treads started coming off after three weeks. Customer service had us ship it back (no free shipping label after we were past the return period for the seller). I had the box, but shipping cost $38.00. Again, though, it was was “fixed” quickly and back within a week. We’re able to use it three or four weeks before we closed our pool, but have had no further problems so far. We will open the pool early next year to try to make sure it is actually fixed before the warranty runs out. [Follow up note: the company warranty repairs were successful! Few if any problems last summer and none so far this year. ] The other issue to consider before purchasing is that the control box appears designed to preclude mounting to a wall or other surface. Instead, it only fits into their carts specifically designed as a caddy to store the box and robot. So, plan on spending another $150 if you purchase this robot. I wish the original shipping box had just included a simple base to set the robot on when not in use (recommended to avoid damaging the rollers) and that the slots on the control box allowed mounting to a wall. Other these issues, we’ve been very pleased with how well the robot cleans the pool and how simple it is to operate and to clean. The filters are easy to access and remove and are easily rinsed. The frequency for cleaning is dependent on the volume of leaves and debris. If the problem with the treads coming off the tracks has been resolved, I’d give the product a 4.8 star rating.

5 stars
Very easy to use

Kenneth C. Harris - Reviewed in the United States 🇺🇸 on July 30, 2022

One of the best products I have ever bought. Just put it in the pool, turn it on and walk away. Around a hour and a half later the floor and walls are clean. Purchase the cart and cover for it also. Believe me you will love it.

5 stars
Works fantastic

Joseph N Owens, Jr - Reviewed in the United States 🇺🇸 on August 6, 2022

Cleans great! It cleans the entire pool. We have a 14x28 pool with a 6' sun deck. The unit is easy to clean and store afterwards. Set up is a breeze for the next use.

5 stars
dolphin pool cleaner wi fi

Deborah Boyle - Reviewed in the United States on July 23, 2022

dolphin pool cleaner lives up to its expectations was a little disappointed on steps did not perform as I expected but over all cleaning was awesome it did get stuck on filters on floor of pool needs a little nudge to move along I bought as a gift for family one less job to do on busy weekends

4 stars
Cleans up debris

Crystal - Reviewed in the United States on May 26, 2022

If I was to buy over I would get it without Wi-Fi. Not as much use as I thought it would be. The robot cleans up most things on the bottom of the pool that will fit inside the filters. I do wish the filters were a little thicker and picked up more dirt. I noticed when going over a pile of dirt it will blow it up through the top of the robot so I have to spot clean with another small pool vacuum.

5 stars
Great buy!

Peter Fan - Reviewed in the United States on July 29, 2022

I was very skeptical at first but after a couple of uses I am convinced this was a good investment. Despite the “random” cleaning pathway once you turn it on it’s able to clean our pool a lot better than I thought. Highly recommend it!

5 stars
Great pool cleaner

TD - Reviewed in the United States on July 10, 2022

I have previously owned two Aquabots and an Aquabot T2, and (so far) this is a much superior machine. It does a great job cleaning my 16x34 pool and has not gotten stuck on the floor drain covers. The cable does not get twisted up as happened with most older robots. The debris screens / compartments are very easy to clean. The only question is how easy it is to service / disassemble, but I hope not to find out about that too soon. Definitely recommend.

4 stars
Works Great, But a Couple of Issues

Mark M - Reviewed in the United States on July 22, 2019

I'll start by saying it works great. Very pleased. And I'd buy it or a similar item again. I travel a lot and don't need to vac or leaf rake or brush the pool when I return any more. It does the walls, in fact sometimes you'd think it's climbing out of the pool at the waterline. I have it set up to run every day in the early morning around 6 AM...My wife takes care of the scooping floating leaves and cleaning out the skimmer baskets while I am gone and the Dolphin finishes the task. Coupled with a saltwater Cl generator, my pool is practically maintenance-free now. Worked easily right out of the box. Easy to clean the filters and they have a decent capacity, so if your pool is relatively clean to start, it'll run for two weeks before the filters get anywhere near full. As long as there are not tons of leaves falling into the pool and going to the bottom. The key is keeping the leaves from sinking, so a daily skimming with the pole is very helpful. Also, leaves on the top like to cling to the cable between the Bot and the Control Box. What can you do? My MAIN concern is how long it will hold up. Bought the Caddy, should have been part of the original deal. ISSUES: It leaves black marks on the pool marcite. They don't look like they can be removed..... :) Gets stuck on the love seat at the deep end. It's happened twice. I'll look outside and that's where it ended up. Who knows how long it sat there trying to move before the timer shut off....The control module logic is a bit goofy. If I want to run it again on the same day it ran earlier, you have to power off and restart and then that is the reprogrammed new time it will start next day.....should have a one-touch button that runs it for a cycle and does not break the daily program to start at 6 AM. The fact that the module is not water PROOF, but water RESISTANT (useless) is not good. So I bought a $24 Amazon Prime Deck box (similar to Suncast) and drilled two 1 1/4" holes on either side wall at the bottom....placed the Control Module in the box and it stays very dry. And excess cable can be wrapped in there as well. Nice. The power cable to the AC supply is too short. Had to buy a 15" extension cord, wrapped it up nicely with electrical tape at the plug interface. Anyway.... the PROs greatly outweigh the CONS. I'd give it 5 stars except for the "nits" noted. Very happy with it. I just hope it lasts. And I noticed they say in the "manual" (very poor) that the CL needs to stay at or below 4 ppm, so take it out when you shock the pool.

5 stars
3 years and still going strong

TNMom1975 - Reviewed in the United States on June 6, 2022

I love this pool cleaner. This is our third year using this pool cleaner and it still works great. It has saved us $1000s in weekly pool cleaning fees and hours of our own time. We rarely have to do any manual pool cleaning since we started using our dolphin. We have a 16x32 in ground vinyl liner pool and our Dolphin pretty much lives in it all summer long. We have it set to run 2 times per week and it is perfect for us. Our pool has a lot of trees (including pine trees) around it and this does a great job getting all the leaves and pine needles out of the pool. We are still using the original filters that came with it but are thinking we may get replacement ones this year.

5 stars
Great product and highly recommend

Tammy - Reviewed in the United States on June 17, 2022

I researched pool cleaners for years before purchasing this one. I read the reviews and most were very positive so I took a chance and ordered. I received the Dolphin cleaner on Tuesday. Opened the box, hooked up the cord, placed in pool and let it do its magic. It was honestly that easy. Our pool was fairly clean but the little bit of stuff that was in it was completely gone after the first round. I works amazingly and trust me coming from someone that has been cleaning the pool for 7 years with a manual vacuum - there is no comparison. It is a large purchase but well worth the money.

3 stars
Great Suction - But gets hung up

Neal D. - Reviewed in the United States on July 28, 2022

We have a modest size pool that has two entry steps in one corner. The unit does a great job of cleaning the bottom and sides of the pool but you really have to baby sit it because it tends to get hung up on the steps and needs a nudge to get traction so that it can move away. It tends to tip sideways on the steps so that both rollers are off of a solid surface and when that happens, it just sits there and spins it’s wheels. The other thing that I have noticed is that it will tend to lift itself about half way out of the water and run along the coping of the pool. Doesn’t do it all the time, but will probably do it 15 to 20 times during a two hour cleaning cycle. I reported this to the company (sent them a video) and was told that it is normal for it to do this. My concern is premature ware on the brushes and rollers - we’ll see.

4 stars
Follow up: Excellent Customer Service.

Cheryl - Reviewed in the United States on May 23, 2022

Our new Dolphin Nautilus CC Plus worked great for 2 weeks cleaning pool bottom and walls but then stopped working. Called the manufacturer Maytronics and was on hold for over 30 minutes. I was told that I had to return to a service center for repairs and I had to pay to ship. Cost was $115.00. The manufacturer replaced the defective motor unit and it was returned in 2 business days. Very happily with their Customer Service and hopefully this new unit will work well.

5 stars
No regrets on this investment. Awesome product.

Michelle Gambill - Reviewed in the United States on June 9, 2020

This pool robot is awesome. I’ve had my pool for 9 years prior and only wonder why I didn’t invest in this 8 years ago! It’s so totally worth the investment that I have ZERO regrets about spending the money. The whole process takes about ten minutes of my time and my pool is now always sparkling clean. It is keeping my waterline free of the scum, the bottom is sparkling, and the bottom two of my three steps stay clean. My top step just isn’t deep enough with water for the robot, but that’s fine. A quick spray from the hose washes the dirt down to the lower steps. And in TEN minutes MAX! I connected the cord from the robot to the power box and plugged it in (first use only). Each time after: I place the robot in the water and walk back to my pump house to hit the start button. Watch it for awhile because I am still intrigued. After it’s 2.5 hours or so of cleaning time, I return and pull the robot out of the water, letting it drain at the pool side for a moment. I snap open the filter tops (2 of them), slide the filters up and out, snap the “s” hooks to open and remove the sides of the filter from the main filter part. Then I spray each of the 6 filter parts off with the water hose, reassemble and snap “s” hooks closed and replace the filters into the robot. I place the robot into my cart, and wrap the cord neatly around the cart handle. Finally, I roll the cart back into my pump house. It’s so easy it’s idiot proof! FYI: After reading the reviews for the “real” cart ($134), I decided to buy a $58 muck cart. It’s awesome and the cord is so flexible that it easily wraps around the muck cart handle. No need to spend the extra when reviews say it doesn’t hold the cord anyway. The robot fits perfectly into the base of a muck cart and the wheels are easy to maneuver on any surface. Also, my nephew has an inground pool slightly smaller than mine and bought a Dolphin that was $200 less, but I feel it’s crucial to get the correct size for your pool. Not taking a chance on such an investment of saving $200 for a shortage of 5 feet for fear it wouldn’t reach. He loves his $599 and I love my $799 robot. You get what you pay for. 🤷🏼‍♀️

4 stars
Good unit so far

Rusty Cready - Reviewed in the United States on June 8, 2022

Bought this to replace 7 year old Dolphin m400 which has same filter baskets so have spares now. Also was able to reuse the roll around dolly we had for the m400. Saw comments where unit doesn’t clean waterline very well but it does. Lots of power where almost climbs out of pool. Did get stuck on a step once in last 3 weeks-never had that happen with the m400

5 stars
I wish I would have bought this years ago!

Heather Morrison - Reviewed in the United States on July 7, 2022

This thing has made a huge difference in our pool. It is so much cleaned than I was ever able to get it when I used to vacuum to waste. Vacuuming to waste is a waste of time, a waste of water and a waste of chemicals. The Dolphin does a much better job without wasting anything. If you are considering buying this just do it, you will not regret it. We also bought the ultra fine filters to help get the fine debris off the pool floor and it works wonders.

5 stars
Works Great

Amazon Customer - Reviewed in the United States on August 4, 2022

This machine works great. It is easy to operate and easy to clean. After I bought it, I had people from local pool company tell me that it was one of the best.

5 stars
I don't know why I didn't purchase this sooner

Stacy Robbins - Reviewed in the United States on August 22, 2022

Cleans wonderfully. Love it! Easy to use

5 stars
This is awesome

Laura Lien - Reviewed in the United States on August 24, 2022

I Clean up good

5 stars
Easy way to keep your pool spotless clean!

Bob W. - Reviewed in the United States on August 7, 2022

You place it in the pool for 2 hours and you're done. So much nicer than having a hose to mess with and moving parts that need replacing. Great purchase!

4 stars
Kind of works

Chris - Reviewed in the United States on June 23, 2022

Definitely not a vacuuming replacement. It picks some stuff up, but definitely misses parts of the pool. Random where it misses. Didn’t get the waterline, trouble with corners, and didn’t run very long. Easy to setup, but for hours expensive it is, would have expected far better performance.

3 stars
Good robot but should last longer

Dirk - Reviewed in the United States on July 12, 2022

I used the pool cleaner for almost 3 1/2 y on Aruba in a 20000 gallon salt pool and had some mechanical issues along the way. The first year it worked fine, except for getting stuck at the stairs many times so I couldn’t get it through a whole cyclus while being away. Also the cleaner seems to prefer parts of the pool and skips other parts so parts of the pool stay dirty and a second runs is necessary. Cleaning is done very easy. Unlike an iRobot vacuumcleaner, it lacks memory of where it’s been or better said where it hasn’t been. After more then a year parts are showing to degrade. Tracks running off, bearing damaged (easy replaceable btw), powercord degrading (high price to replace imo). After 3 1/2y it stopped working as the power unit broke. For my it’s value of its money because it saved me a monthly payment of a poolservice but I thought it would last longer and looking for replacement parts I believe they are to expensive compared to buying a whole new robot. As a new option I try to find a option with less (electrical) parts which break and easier and cheaper to replace. Hopefully this will last a longer time!

5 stars
Love our new pool vacuum

Raye - Reviewed in the United States on June 27, 2022

My husband swore that he would never use an automatic pool vacuum. He always felt like he got the pool cleaner by using a manual vacuum. One day our pool pump went out and he wanted to try to keep the pool as clean as possible while we waited for our pump to be replaced. He borrowed my sisters older Dolphin vacuum and started to realize the benefits of an automatic cleaner. We researched and found this newer Dolphin vacuum to be a good option for our pool. Now we love this vacuum. It does a great job on our pool.

5 stars
Wish I got it sooner

Lyza Covello - Reviewed in the United States on July 15, 2022

I took forever to make this purchase because of all the reviews ans options. I wish I didn’t take so long. I’ve had this a few weeks now and it’s awesome. Gets everything, easy to clean and setup. (Took about 2 minutes). Great job going to the top of walls as well! My steps are narrow and it needs a little help with them in the least.

4 stars
See below

Tom - Reviewed in the United States on June 20, 2022

Like most pool owners, I have stairs at the shallow end with a railing in the middle. The Dolphin climbs up the stairs and wraps itself around the railing at which point it goes nowhere. Do you have a suggestion as to how I can prevent this from happening?

5 stars
Great pool cleaner

A. McKinney - Reviewed in the United States on July 16, 2022

My pool service guy is out of a job with the addition of this little pool cleaning robot to my pool life!! It keeps the pool sparkling cleN, crawls up the sides, almost climbs out, works quickly & efficiently. It’s even fun to watch! No more worrying about having the pool clean for a special occasion. The little guy guarantees a clean pool!

4 stars
Leaves

Miguel - Reviewed in the United States on June 28, 2022

Gets stuck on leaves Is it more of a dirt cleaner for floors and walls Just hit the power button and chose for how long to run either 1 2 or 3 hours

5 stars
The best one I’ve ever had.

Neil Guiles - Reviewed in the United States on August 15, 2022

Best one yet. Had several but they dint compare. Does a great job.

5 stars
Impressive

Jason S. - Reviewed in the United States on August 7, 2022

Cleans 40x12 Fiberglass Pool fast, runs wall and stairs but is unable to get on tanning pad. Over all great machine no scum lines on pool.

4 stars
cleaning

Candy Webb - Reviewed in the United States on May 26, 2022

This robot works very well, but be prepared for black marks on your steps if you have white plaster. That is my only complaint about the Dolphin Nautilus CC Plus Robotic Pool [Vacuum] Cleaner with Wi-Fi Update: This product quit working after three months. A warranty request was submitted over two months ago. There is still no resolution to our broken unit. Be Leary a hit purchasing this product

4 stars
Helps Keep Pool Clean

Greg Tellijohn - Reviewed in the United States on June 27, 2022

It works great but I wish there were more options using the wifi control, such as longer run time or telling it to not to clean walls. Otherwise it works great.

5 stars
Amazing!

Pam - Reviewed in the United States on August 5, 2022

The dolphin Nautilus is amazing, it cleans so well, it goes up the side and cleans the steps!! Money well spent. I’m so happy with this thing.

4 stars
Works again

Sue Siebert - Reviewed in the United States on July 31, 2020

Update 3/21/22 from 1 star to 4 stars. I have been so frustrated that this robot was running tilted and not cleaning properly that I was going to buy a new one (different brand). But the research kept showing this model as one of the best. So I reached out to the service department again. The problem - the 1st float was too close to the robot. So I removed it and now the robot runs flat again. I never did glue in the weights mentioned below. So why not 5 stars? When the robot was sent in for this problem back in 2021, it was sent back to me with the 1st float removed and the 2nd float moved a little closer to the robot. The paperwork said nothing about adjusting the floats. So when I received it back with one float missing (but still in the box), I put it back on. Had they simply told me what they did in 2021, and why, instead of just telling me nothing was wrong and the robot runs fine, I would have saved myself a lot of aggravation. I think that's worth losing one star. Besides, it still spends too much time trying to climb the stairs and does get stuck there every once in a while. Update 8/3/21 down from 2 starts to 1 star - Sent it back to the manufacturer to figure out why it wouldn't run flat on the pool surface and to see if it had anything to do with the 2 missing foam wheels (climbing rings) that ripped. They sent the unit back after running it in a tank for a few minutes and said nothing is wrong. They didn't even notice the missing climbing rings. This is terrible service for something so expensive. I'm going to have to glue in some weights on the side that will not stay flat. 2020 2 stars - It worked pretty good for the first 16 months, although I doubt it ever mapped out the pool - it spent too much time trying to get up the stairs. A few times it even got stuck. The last two months it's not been running flat on the surface; it's sort of tilted while it's running. So it's not cleaning properly anymore. For this much money, this cleaner should work correctly for a very long time.

5 stars
Does the job. And easy to use.

Kathryn J Ader - Reviewed in the United States on July 25, 2022

Cleans the pool very well. I upgraded to after market filters to clean up algae. I would suggest the manufacturer include them with purchase. Not overly heavy but a bit of a struggle for an 80 year old to lift from pool.

3 stars
Cleaner works great BUT the power supply has issues.

RJ - Reviewed in the United States on September 26, 2022

Unfortunately, only lasted 2 seasons until power supply quit working. Bought another power supply for season 3 and it quit working before the end of this season. It cleaned great while it was working. But to have spent 750 than another 200 and only last 3 seasons. A bit of a disappointment.

5 stars
Not a lot of added features

Laine and Paula - Reviewed in the United States on May 29, 2022

Pretty solid robot, it’s my third Dolphin. However, this one works very well, but the box came in a little damaged and the winter storage cap was snapped lose from the charging supply. I am sure they will send a new one, but they don’t open until Tuesday because of Memorial Day,.. some of you may say three, yes three, the one that is broken will be sent out for repair because these robots are essential when it comes to a 35,000 gallon pool and freshly opened. Without an operating pool cleaner it makes opening your pool a nightmare. I will now have a backup, for all future problems that may occur. By the way- Amazon was great, they shipped a day early and within a day my was perfect.

5 stars
Works Great

MannyB - Reviewed in the United States on June 17, 2022

I was hesitant to buy this cause my pool doesn't get that dirty and vacuuming isn't THAT big of a deal. Am so glad I decided to get it. I've had it for a few years and it is incredibly easy to use, clean and store. Gets the pool cleaner than I ever did. Nothing bad to say about it. My pool is pretty big 50x24 in ground so dragging out the vacuum is a huge PIA. I drop this little guy in, go do something else, come back in a few hours and the pool is spotless. Takes about 2 min to clean Would recommend

5 stars
Easy

Debbie Schroeder - Reviewed in the United States on August 14, 2022

Easiest thing ever, wish we had bought this years ago!

5 stars
fantastic product

walter - Reviewed in the United States on August 9, 2022

expensive but worth it. cleans great, you may not need a skimmer. very easy, just plug and go

5 stars
Love it so far!

K.G - Reviewed in the United States on July 25, 2022

Love this pool cleaner! We ran it 2xs so far and it cleaned beautifully. The only part it couldn’t reach was the elevated corner in the deep end which is easily remedied by brushing the area first. No complaints so far!

4 stars
Damaged pool but great customer service (updated)

Crow King - Reviewed in the United States on May 28, 2022

After using this robot in our newly opened pool, there were black marks all on the curved surfaces. I reached out to customer service and they were very helpful. They replaced this robot with one that was better for pools with curved surfaces, despite it being past the 30 day return period for the seller. They also worked with us on the scuff marks.

5 stars
Worth every penny

Kenystlded - Reviewed in the United States on June 24, 2022

Works exactly as advertised. I put mine in the pool in the evening before bed and let it run a cycle while we sleep. We wake up in the morning to a clean pool ready to use. It climbs the sides of the pool with ease and even the steps give it no trouble what so ever. Cleaning the waste collection cartridges is as simple as rinsing out the debris. It has three different presets for run cycles which I do not find to be of any use since I take it out and unplug it after every cleaning cycle.

5 stars
Great replacement for pool vacuum-UPDATE

L. A. Curtis - Reviewed in the United States on March 30, 2021

First Impression is that this unit really delivers. We have an indoor salt water pool that we keep at about 87 degrees. We also run the pool pump at half speed which is not enough to satisfactorily run a normal pool crawler cleaner. But my electric bill is really low. The pool generates a lot of fine debris, mostly grey, that I think is dead algae. We try to keep chlorine above 3 ppm to control the algae growth. I was using a wire pool brush and moving the debris to the pool drain/pump return. Then I would occasionally run a pool vacuum. Frankly I was never satisfied with this system. Then I came across these robot cleaners that run independently from pool pump. Read all the reviews and chose this unit. Got the unit today ( only took 3 days!) and put it in pool for it’s first run. Operated exactly as described, took exactly 2 hours. Our pool has floating covers, I left one of the covers on, covering half of the pool so I could view the robot go crazy. The robot was not fazed by the floating cover, it continued on its merry way. I inspected and cleaned the filters and was very pleased to see a bunch of grey debris that has left the pool and not ended up on the pool filter. Update Had the unit over a year and continue to be impressed. It does an excellent job on pool surface. We have a Pebblesheen surface that had some ingrained black spots/areas from past algae attacks, this cleaner has actually polished the surface and those imperfections have disappeared. The literature says it will not travel the top edge wall at the surface but I can see it will travel about 6 feet and then go back down the side wall. I also drop it into the in ground spa for 10 minutes where it picks up all the minor debris. I do recommend buying the carrier for the unit as it helps with managing the cable and providing neat storage. I should have bought the unit and carrier together as I think there is a discount together.

5 stars
Does the job and clean waterline.

Nando - Reviewed in the United States on May 21, 2022

The media could not be loaded. We had info overload when picking a robot and considered buying various models but after reading countless reviews we went with this model as it was always in top 5 and has been a great choice. Easy to operate, clean and it does a really good job of picking everything from leaves, sand and even branches. Also on a lot of reviews we read it said this model did not clean waterline. Well ours does and video is attached to prove it. I got the robot, cover and universal caddy all for under 1200 plus tax. So far we are really happy with it. Only con I would say is it does not do a good job on steps but in speaking with various pool pros none of the robots do. It gets up on steps just doesn’t do as well but rest of pool is really clean. Hope this helps!!

5 stars
Best for the pool

Eric S. - Reviewed in the United States 🇺🇸 on August 16, 2022

This is the what I looking for!!

4 stars
Picks up leave and larger debris.

Amazon Customer - Reviewed in the United States 🇺🇸 on June 21, 2022

This does not replace your vacuum. Will climb the walls to the water line. Picks up leaves and larger debris. A must if you do not have a screen over your pool.

5 stars
Love it

Mark - Reviewed in the United States 🇺🇸 on June 20, 2022

Got this for our future in ground pool but are using it on our above ground now, this thing climbs inverted walls and along the inflatable ring, it’s not easy to get out of a above ground pool because it’s full of water and needs to drain before it’s light enough to lift out, it’s super easy to clean and dose a great job of cleaning the pool, the remote is another story, mi e did not come with instructions so I have no idea how to set up a schedule for it, otherwise I just throw it in and hit the power button and it does the whole pool.

5 stars
A very satisfied pool owner

Charlie521 - Reviewed in the United States 🇺🇸 on June 3, 2018

After putting up with a Polaris 360 for way to long, I happily replaced it with the Dolphin Nautilus CC Plus. The pool was filthy and had a heavy ring of grit around the bottom of the circular deep end, plus the entire pool bottom needed a good cleaning. The Dolphin was in the water within a few minutes of its arrival -- heavy grit filters in place -- and did a remarkable job needing only one filter rinse. We have a 22' x 38' free form pool with a circular deep end and a rectangular shallow end. It has a vinyl liner, steps, swim out and no 90 degree corners. I put the fine filters in the next day and ran it again, even though the pool was cleaner than it had ever been, and was surprised at the amount of dirt and grit it picked up. It does a good job with the walls and coping, and actually goes up into the swim out which before I always had to clean manually. I don't understand how the cleaver clean system works since it appears to be random but it did a great job of cleaning the entire pool in only 2 hrs. Hi highly recommend this product but do suggest you get the caddy for it as well: not necessary but it makes storing pool side much neater. UPDATE: I've had the Dolphin now for about 5 weeks and am still very happy with my purchase. I use it every 2-3 days as needed and it always does a good job at cleaning the entire pool in about 2 hrs. A couple comments: 1st, separating marketing hype from reality, the cord absolutely does tangle however the swivel connector near the end of the cord does its job beautifully so line tangling does not interfere with performance. I only mention this because trying to neatly roll up the cord on deck is a daunting task made much easier with the stand. I find it best to unplug the cord from the controller, pull it out straight and then coil it onto the stand. I then plug it back in so it's ready for the next use. 2nd. it goes into the shallow swim out several times each cleaning and occasionally (not every cleaning, not even every other cleaning) gets stuck needing help to get out. Personally I don't find this to be a big problem. Finally, the Dolphin can be programmed to run every day, every 2nd day or every 3rd day. I don't find this helpful since it does not have a clock setting so if I wanted it to run at say 5am I would have to put it in the water at 5am and select an option. And according to the manual the setting is only good for 7 days. So, again, I don't find this feature helpful but I don't leave the cleaner in the pool anyway so I have no need it.

4 stars
No worries!

Donald Nolte - Reviewed in the United States 🇺🇸 on July 11, 2022

Great little machine to clean the bottom of the pool.

5 stars
This sucks! (Really well!!!)

J. Streicher - Reviewed in the United States 🇺🇸 on June 26, 2020

I've been a pool owner for just 2-1/2 years, but this is by far the best robotic pool cleaner available. I run it before the pool pump starts up in the morning and after the pump shuts off in the evening, and the bottom of the pool is as pristine as a 25-year-old in-ground lined pool can be. I've notice I have less to skim off the top, as well, and attribute this to the robot's ability to "climb" along the pool's edge half in the water and half out. The two filter elements (basically, two tall rectangular boxes with plastic filter screens on the sides; see their picture) slide out without fuss for easy cleaning. The unit comes with two sets of filters; one for regular cleaning and another that's highly-filtered (I use this one during pollen season). This model comes with a two pair of climbing-assist wheels (two in the front, two in the rear; see their photos, they're white and close the the ends of the rollers), which are soft and wore out on mine after about 10 months, but I was able to replace them myself with no problem. In time I no doubt will have to perform other routine maintenance, but expect it will be just as easy. I really do love this product! 12August2020 Update. I wrote the above review about six weeks ago. Last week, my robot stopped working. I took it apart, and discovered one of the track/treads had come off a wheel guide, so I put everything back into it's proper place, but to no avail: in the pool the robot moved maybe a foot and stopped. I called tech support, and was directed to "re-start" the computer/motor unit: that is, to take the robot out of the water, place it on the ground upside-down, and press the "on" switch. As it did underwater right-side-up, the treads moved in one direction for about three seconds, and then nothing. The tech told me the treads should move in one direction and then the other during the re-start process and, because they didn't, to send the robot and power supply back to them for repair. (Yippee, it's still under 30-month warranty!) I am delighted to report my robot was back in our pool and working in SIX DAYS!!! So, I'm every bit as happy with the Maytronics service department as I am with my robot.

4 stars
It will come out of the pool! Crazy!!!!

Wifelillie1 - Reviewed in the United States 🇺🇸 on May 29, 2022

It will go up steps and turn over! It starts and stops a lot! When it works right it cleans good! Don’t like baby setting it! I don’t really like it it’s to crazy needs more engineering!!! To much money for this thing that doesn’t work any better than it does!!

5 stars
Very good product

warehouse - Reviewed in the United States 🇺🇸 on August 20, 2022

5 stars
Does a great job!

Kirk Brewster - Reviewed in the United States 🇺🇸 on August 3, 2022

2 hrs and the pool is clean! We have a oak tree nearby and it sucks up all the little acorns. That's a Hugh time saver.

5 stars
Cleans Like a Pool Boy!

KatlynW - Reviewed in the United States 🇺🇸 on June 8, 2022

Yes, we call it our Poolboy! He does an amazing job of cleaning the floor and sides of our pool. The App that I use is connected to Siri so all I have to say is "Hey Siri, Clean My Pool! At that she contacts the Poolboy and he starts cleaning! Just. Like. That. We had the high end Polaris which costs much more than the Dolphin and it failed during week two with a hard failure which caused it to have to be returned. The Dolphin cleans as good or better than the Polaris for much less $$'s. Get the Dolphin Nautilus CC Plus and you will not be disappointed.

5 stars
Does a great job

William Hansen - Reviewed in the United States 🇺🇸 on August 5, 2022

Does agreat job cleaning pool Next version would be better if power pack was water proof We highly recommend this robo cleaner

5 stars
Great product

Stephanie Jordan - Reviewed in the United States 🇺🇸 on August 14, 2022

Great product easy to use and cleans awsome

5 stars
Huge time saver

LAURA - Reviewed in the United States 🇺🇸 on July 17, 2022

I put off buying one last summer because of the expense but this thing has been worth every penny! It’s easy to use, easy to clean and keeps the pool sparkling clean. It even gets up along the water line. I like that the filters are easy to hose off and are reusable. Definitely recommend

5 stars
Very easy to use

Vickilee - Reviewed in the United States 🇺🇸 on August 3, 2022

It s very friendly user , is very easy to clean , and I like the fact that you can program it To clean .

5 stars
Time saver, storage requires some creativity.

Bridget P - Reviewed in the United States 🇺🇸 on June 3, 2020

This is my first pool robot purchase, so I was nervous about what I'd get for the price tag. For reference, I have a 26k gallon in-ground with an older vinyl liner. I also had an algae explosion from a busted chlorinator and a worn out sand filter, so while I fixed those two, I threw this in to get a head start. With the fiber filter panels installed, it trapped all of the debris I'd have wanted it to get with a net and vacuum, and trapped a remarkable amount of the algae, considering what it was up against. It's not a magic fix - As much algae as the dolphin trapped, it still blew a fair amount into suspension, so I've had to get chlorine levels back up, and run the replenished sand filter for a couple of days following. With an extra dose of algaecide, and some clarifier (which I normally don't use) we're back to about 95% clean walls, and about 90% normal water clarity. But here's the bottom line: I didn't have to do ANY manual vacuuming to get here. And I suspect that with regular use through the season, I'll be down to vacuuming only a few times in a season, as opposed to twice/week. Now, a tip on the weight and storage: a lot of folks will tell you that you need the caddy/rack. That's probably true if you want to minimize the effort of lifting and storing it, and especially if you want to bring it fully indoors every night. But I'm cheap and in my 30s, and lifting it in and out of the water, while it requires some thought, is EASILY doable. I also want to run it daily, and have a safety fence between me and the outlets/storage areas, so here's what I'm doing for storage: I cut a pool noodle in half, and I sit the unit on it, such that the foam wheels aren't bearing weight. Then, I put a large Rubbermaid container over the unit. So I've got simple protection from the elements, and still have drainage and air flow underneath. The only thing that remains to be seen is longevity. Other reviewers say that repair and replacement parts are a hassle, but if it lives for 3+ seasons, it's worth the time savings over manual vacuuming.

4 stars
Efficiency is top line

Tony - Reviewed in the United States 🇺🇸 on July 9, 2022

A bit on the heavy side

5 stars
Make sure that the control panel doesn't get wet.

Falcon - Reviewed in the United States 🇺🇸 on July 11, 2022

This is so much better than the Polaris I had for a number of years. Very easy to operate, and clean the filters once the dolphin has completed it's task to clean the pool. I highly recommend this product. The only thing I personally did not like is the customer service of the company I purchased this from through Amazon.

3 stars
This does not pick up dust !

Marcie M. Mullins - Reviewed in the United States 🇺🇸 on September 13, 2022

I have used for 2 weeks now. It picks up larger debris great. Does not pick up dirt. It kicks it back into the water. Living in west Texas this is not good! My former dolphins had cloth bags for filters. They were a pain to wash, but did the job. Very disappointed in the filters on this new model.

5 stars
Awesome vacuum

Amazon Customer - Reviewed in the United States 🇺🇸 on July 28, 2022

This product is awesome I drop it in the water and it vacuums my pool I leave it in for 2 hours and it’s done I highly recommend it. 👍

5 stars
suction power is awesome

mt - Reviewed in the United States 🇺🇸 on August 13, 2022

suction power, convenience, ability to correct itself

5 stars
Fantastic robot!

Mnagle - Reviewed in the United States on July 29, 2022

Love this after many years of manual cleaning. Very happy!! Wish I could remove from pool w/o getting in the water...but usually a helper around willing to do this chore.

5 stars
Excellent

travis - Reviewed in the United States on August 16, 2022

Excellent

5 stars
In love 💕

Jeanmarie - Reviewed in the United States on July 19, 2022

Splurged this year ! This robot is fantastic! I thought it would go slowly.. nope, chugs right along! Cleans well, walls, even goes up 2 steps. Simple to hose off filters when done. Especially like that it isn't connected to the skimmer.

5 stars
Great toy to have !

Mimmo D - Reviewed in the United States on August 1, 2022

Great feeling,, set it up walk away And comeback one hour later and my pool Is clean ✔️ And I dint Break a sweat

5 stars
Great Performance

Amazon Customer - Reviewed in the United States on July 19, 2022

The is an excellant pool cleaner. Previously we had the DX4 and loved it for 5 years. This has all the same features and does an awesome job. Completed the cleaning of our 36' x 22' pool in a little under 2 hours.

5 stars
Quickest set up EVER!

ddependable2012 - Reviewed in the United States on May 9, 2022

I unboxed it and had it cleaning my pool in under 19 minutes. I love that it works independent of my pool system meaning that I don’t have to clean my filter as much. The filters are super easy to clean . It moves freely throughout the pool and does a great job cleaning even the sides. I don’t know why I ever fought with hoses and other traditional pool vacuums. This robot pool vacuum is hose free and is the only the way to go and I love that I can control it from my phone. I highly recommend this to anyone who likes to take care of their own pool but wants to do so in a way that is effective and enjoyable.

5 stars
Greatest thing since sliced bread

Amazon Customer - Reviewed in the United States on July 27, 2022

Much better than vacuuming by hand! Put it in the pool plug it in watch it go and come back in 2 hours! Love it

5 stars
A MUST HAVE!

Sheena - Reviewed in the United States on July 7, 2022

This guy is amazing. We are new pool owners and I spent one week vacuuming it by hand and then bought this. It is absolutely amazing. Definitely the best purchase we have made. We have a lot of trees around us so the pool needs vacuumed daily. He is set up where he automatically runs and the pool is spotless! Definitely 5 stars and a must have.

5 stars
Easy to use

Terry N. - Reviewed in the United States on August 3, 2022

This vacuum is so easy to clean and to use. It cleans our pool so well! We highly recommend it!

5 stars
Powerful

Terry M Tarbell - Reviewed in the United States on July 28, 2022

My husband loves this pool cleaner. Our pool has never looked this clean. Easy to use and it does all the work for you. Highly recommend

5 stars
Best thing out there!!!

Dori - Reviewed in the United States 🇺🇸 on June 23, 2022

I was so skeptical about this robot doing a good job on all of my angles in the pool. I am so impressed at how well it works. The first few days I just watched it go back-and-forth sucking up all of the pollen on the bottom of the pool! It even climbs the walls and although it says it does not get the waterline it did sucking up all the debris from pine trees and birch trees!!! I highly recommend this product!

5 stars
The best robot out there.

MARIA - Reviewed in the United States 🇺🇸 on July 3, 2022

The most amazing robot I’ve ever purchased I have a 48 long pool 3 feet to almost 10 feet no robot has ever cleaned my pool the way this dolphin does no need to run it more than once other ones I had I would have to run multiple times and still have leaves and what not on the bottom. Worth every penny do not hesitate if your in need of a robot

5 stars
Great unit

Crappie - Reviewed in the United States 🇺🇸 on July 14, 2022

This is my second dolphin. First one lasted 7-8 years. I had done some work around the pool and some rocks fell in. I thought I’d run the vacuum just to see. I was shocked that it picked up this sized rocks. I like the timed clean option also.

4 stars
I dont want to be disappointed, but...

Christin E. Snyder - Reviewed in the United States 🇺🇸 on May 16, 2020

I'm feeling disappointed, but I have it set to clean once a day and every day it picks up sediment and debris that I dont have to clean manually. What is disappointing is how it doesn't clean my steps and I have 3) 16ft long steps, it is patchy on the walls, and forget it cleaning the safety ledge all the way around the perimeter. I don't know if I'm disappointed because my expectations are too high, but I swear Ive read that others have success with their machine cleaning the walls and steps. This is my first pool, and I'm still figuring things out. I would like to also note that the film on the sides of the pool are mostly from the pool construction. 6.29.20 Update. I didn't take another star off my score because for what it has caused problems I realize how much it is saving me time. The back wheel somehow dislodged itself from its housing and the rubber track that runs front to back got twisted with the foam wheel in the front. We were able to fix it twice. I have tried to call Maytronics that is supposed to warrant the product, but I have not been able to speak with anyone yet. Yesterday, I submitted my online contact form and I called and sat on hold for 1 hour and 25 minutes... and I never spoke to one person before the line when quiet and I was disconnected. I was at my desk the whole time working so I know I didn't disconnect. 8.10.20 Because I submitted my repair claim on the Maytronic website,I received an email telling me that we were under warranty and our repair would be covered. At first, I didn't receive the postage to send the machine back. I requested the postage and they send me a Fedex label. I dropped the box on a Monday and we got our machine back on Thursday of the same week! So far our machine is working as expected. I added a star for the super fast repair service.

4 stars
Great vacuum. Needs caddy

Mac - Reviewed in the United States 🇺🇸 on April 30, 2022

So far so good. Plenty of cord to reach the pool from the electrical outlet. Great suction easier to clean than I expected. The cord is a bit of pain to deal with when I pull it out of the pool. The caddy for this would probably be good but seem to be way over priced. I feel it should have came with it for the cost of this vacuum.

5 stars
Very Impressive Robotic Pool Cleaner

Luann Warren - Reviewed in the United States 🇺🇸 on June 26, 2022

This is by far the best robot pool cleaner we’ve seen. After much research this is the once we purchased, and it did not disappoint. This thing has great suction and sweeping power. It will climb the walls and even travel along the water line of the pool. Love that you can preset cleaning cycles on the remote control as well. Easy set up. Very impressed. *Our previous was a Hayward Sharkvac, which lasted 5 years but never performed like this Dolphin Nautilus.

4 stars
Great robot

Terry Burns - Reviewed in the United States 🇺🇸 on June 4, 2022

Love this little guy cleaning my pool. I could never get the bottom cleaned up like this thing does! Great investment.

5 stars
Wow!

Mike N - Reviewed in the United States 🇺🇸 on July 1, 2022

Not sure where some of the negative reviews are coming from but this product is fantastic. Coming from an old side-suction model, this Nautilus is a life saver. I had some dirt buildup following an Arizona summer storm and this cleaned the pool to the point it never looked better in the 2 years I've lived here. The price tag originally made me nervous but the cost is certainly well worth the performance.

5 stars
Great!!!!

LISA TAGLIA - Reviewed in the United States 🇺🇸 on August 6, 2022

It cleans awesome. Even sand that got in the pool!

4 stars
Avoid purchase from Backyard Pool Superstore - Axle fell off on first use.

Hucru - Reviewed in the United States 🇺🇸 on May 9, 2018

I am amending my original review. After some go around between Backyard Pool Superstore and Maytronics, it was deemed a warranty issue. Maytronics covered the cost of shipping the cleaner to and from the warranty repair center. It was returned to us in working order very quickly, about a week turnaround. Since it was repaired it has worked beautifully. Well worth the money we spent just in the hours and labor it saves. I would have given 5 stars if not for the original issue. I wanted to use it for most of the season to make sure it was really holding up before amending my review. Original review: I love the maytronics pool cleaners. We borrowed one for an extended period last year and this year decided to purchase our own. It arrived on Friday just 4 days ago. I was not very happy with Amazon's packaging for such an expensive and somewhat heavy piece of equipment, it was in a pretty flimsy box that was coming open at the bottom in contrast to a simple knee brace I recently purchased that came in three boxes! Anyway we unboxed it read the directions checked it over it didn't appear that there was any damage. It is just been sitting on the floor in my family room until the chlorine levels from the opening of the pool were low enough per the directions to use it. And today was that day, so I took the dolphin out and set it up and put it in the pool. I turned it on it started right up as it should and within a few seconds I noted it wasn't moving and it looked like it wasn't setting on the bottom of the pool. So I let it go a few more seconds thinking it just needed to soak in enough water and it still would not move. So I shut it down and I pulled it out of the pool to find the entire rear axle had come unseated and was sitting in the middle of the bottom of the cleaner. As I picked it up the axle and Axle cap fell off in my hand I carefully set it on the side of the pool and begin to look for the other axle cap thinking well maybe that's why the entire axle came off because it was originally missing one of the axle caps. Well I opened up the filters and low and behold and one of the filters was the axle cap it had vacuumed up. So clearly it was not an issue of a missing part. I am going to call the company now and I will come back and update this review period based on my previous experience with maytronic pool robots I would have given this 5 stars and I hope to be able to change it to 5 stars. Update 5-10-18 I called Maytronics and they sent me back to point of purchase; Backyard Pool Superstore. They were less than helpful and willing to exchange the machine. They would take the machine back but at a hefty cost of a 20% restocking fee! So back to Maytronics I went and I got a different person this time. They are sending it in for repair at their expense and shipping it back to me. I will update once I get the machine back again.

5 stars
Highly Recommend!!

E. Hayden - Reviewed in the United States on July 25, 2022

This little thing is such a time saver and keeps the pool looking great! All I have to do is skim the surface and it takes care of the rest.

5 stars
good product

Debra Mims - Reviewed in the United States on August 8, 2022

easy to set up and use

5 stars
Great product

surenr - Reviewed in the United States on August 1, 2022

Vacuum does a good job, Bluetooth does not seem to work though. But overall I m happy with the product.

4 stars
Very easy

Kindle Customer - Reviewed in the United States on June 24, 2022

So easy to use. Plug it in and turn it on!

4 stars
Robotic pool cleaner

David W. - Reviewed in the United States on May 26, 2022

This robot is good only on the flat surface. Once it's on the corner it couldn't do its work. It got many debris in the pool. Very good auction power but need a little work on improving cleaning the corning.

5 stars
How Great it works...

LaBruja - Reviewed in the United States on July 22, 2022

The Suction is unbelievable!!!... It picks up all the sand and debre. I also love the way it cleans the edge of the inside of the pool....it's better than I thought...

5 stars
Great Pool Vac

Amazon Customer - Reviewed in the United States on July 21, 2022

Very Happy with this pool vacs performance. Covers the entire pool and climbs the sides up to and including the water line. Works great. Super easy to clean. Purchase with confidence !

5 stars
So far so goo

Amazon Customer - Reviewed in the United States on July 23, 2022

I just had the pool cleaner for a short time. So far it’s been working fine. I will give a more detailed review in a couple of weeks.

5 stars
CANNOT LIVE WITHOUT THIS ITEM!!!!

K. Cynic - Reviewed in the United States on July 8, 2022

I tried cleaning my pool using the pool filter system, and it was such a pain in the butt. I cannot believe how easy this is to use and clean. ABSOLUTELY worth getting if you want a clean pool. We use it every morning and swim all afternoon. I would also recommend getting the caddy.

4 stars
All Good

Holley W. Hendrickson - Reviewed in the United States on May 25, 2022

I ordered this to replace a different brand robotic pool cleaner and think this one is much more effective. One month in this appears to be well worth the price

5 stars
Why did I wait???!!!!

SHF - Reviewed in the United States on July 20, 2022

I was stupid for waiting so long to get one. Instead of a hour or so doing manually. This you ‘toss’ in the pool and let it go. Exact value and time saver!!!!!

5 stars
A must for any pool owner!

Marni Dunning - Reviewed in the United States on June 28, 2022

We recently moved to a house with a pool and it didn’t have a vacuum. We didn’t know if we needed one but there was constantly fine dirt in the bottom of the pool. We bought this vacuum and it made a world of difference. A must have for any pool owner! Little side note, we purchased the ultra fine filters and that makes even a bigger difference for that fine dirt in your pool.

5 stars
Outstanding

Kim M. - Reviewed in the United States on July 14, 2022

This has got to be the best in its class. This cleaner has saved me hours upon hours of work. It's also fun to watch my dogs when it runs the sides of the pool after breaking the surface. Highly recommend this pool cleaner.

5 stars
This sucker cleans!

Alex M Hamilton - Reviewed in the United States on May 14, 2022

I am so impressed with this robot. I took it out of the box, plugged it in, plopped it in the pool (which had so much guck on the bottom I couldn’t vacuum it up - not enough suction) and watched it do its magic. It picked up sticks, pine needles, danglers - (I don’t know they’re called), and leaves. I didn’t think it would do this good of a job. My pool is so clean. I’m thrilled. This robot is legit. Cleaning the filters was a breeze. I didn’t even look at the directions! It is expensive, but it is going to save me from vacuuming and cleaning out the pool filter all summer. Yay.

5 stars
Better than original 8 years ago

popoki_tm - Reviewed in the United States on April 30, 2022

I am used this Brand for over 5 years this is the third one, by experience with multi-mark my associate as large pool maintenance, they have try so many brand. Conclusion Dolphin Nautilus CC Plus Robot it more appropriate for my kind of pool. The last two other was less powerful and technically less qualities programming than this one. But the past 2 machines start to have mechanical problem after 28 to 31 months. But living in South West United State, they are cleaning daily 365 days a year, some time 2 times day in summer when temperature reach over 100 F . I have try an other brand before order this last one and after short period the robot was return for mechanical disorder!

5 stars
Excellent and easy to use pool cleaner.

Anna A. - Reviewed in the United States on June 5, 2022

This pool vacuum is so simple to use. Just throw it on the pool, plug in, and press on. Just remember to remove before swimming. It will clean my entire pool in about 2 hours. My pool is a kidney shape 36 x 17 ft. The cord easily reaches the entire pool. It does clean the water line, main center drain, and a fair job 0n steps. I have a small hand vac I do steps with. It does not get stuck on my pool ladder like my polaris did. Love it, great investment.

5 stars
cleans well, great customer service

LM - Reviewed in the United States on June 23, 2022

great cleaning gets all the surfaces of my pool including stairs. stopped working after 2 years because I let it get too wet in the rain I think, but customer service was great and they promptly repaired the unit after doing some troubleshooting on the phone. when it broke I briefly tried an 'aiper' unit but there was no comparison, it missed half the pool, couldn't climb up the walls, and just seemed generally to have lower build quality.

5 stars
Surprised

Realist - Reviewed in the United States on April 16, 2021

My first ever review, but this product deserves a review. I’ve owned a 40x20x30 true L, 40,000gal, 10ft deep, with bench and stairs, pool for 3 years. Vacuuming sucks! I’ve been researching robot vacuums for last 2 years and decided on this one. I just opened the pool and only used it twice and it’s amazing! First, don’t buy the caddy, it’s not necessary. I have round resin storage tables between Adirondack chairs and it fits in there fine. I dropped it in the 3ft area, climbed the benches and stairs, but not the top stair because it’s too shallow. Scrubs the walls, waterline, even goes over the skimmer vents. It did get stuck on the main drain for 30secs, but then did this air blast thing and got itself free. In the deep end it climbed 10ft up to the fountain and cleaned entire waterline. Unbelievable! I think all the wheels and scrubbers and anything that touches the pool are rubber. No risk damaging the liner. It’s worth the money, even if it crashes in a year or two I’d buy another. Cleaning it is so simple, just as easy as skimmer baskets. When we opened the pool, guys came and did a quick once over vacuum to waste. Then I put in the dolphin and got up all the leaves, debris, everything. I emptied about 20 leaves and it never shut off by being too full. It ran for about 3 hours. But I could see a couple spots it missed. I put it in the next day and crystal clear, no missed spots! No longer will I spend my Saturday mornings vacuuming. The pool opened on Tuesday and by Thursday it’s ready for swimming. My only regret is I didn’t buy the dolphin sooner. If you want the most expensive vacuum on the block, go for it, but I’d put this vacuum against any other one.

3 stars
Works well until it doesen't!

John A. Rodgers - Reviewed in the United States on June 12, 2022

First let me say that this robot works well! It comes with two sets of filters, both coarse and fine. the fine filter polishes the water. It may hang up on steps though. I will say the 2.5 year warranty will have just run out when it dies. This is not unusual with several brands I've used. So buy the extended warranty and take most of the sting out when you have to replace it. Keep it out of direct sun and don't leave it in the pool, and you should make it to the three year mark. I'm on my second one and the price has gone up 100.00. So I'm on the hook for the increase, taxes and the warranty, about 300.00 bucks, much better than $950.00. But this thing is worth it. Enjoy! Update: Well not only did the price increase, they no longer include the ultrafine filters!!! You have to purchase them seperately. Knocking off a star!

5 stars
So far a great purchase

G. McKee - Reviewed in the United States on September 28, 2017

After spending the last two summers spending 3 hours vacuuming our vinyl liner freeform Lagoon pool with the skimmer vac, I decided to take the plunge and purchase a robotic cleaner. After a couple of months doing research on what was available and the reviews of each, I finally decided on the Nautilus Plus from Pool Zoom via Amazon. While it is still new (only used a couple of times) I can't speak to the longevity of the unit but I will update my experience. But for now, it is an amazing machine. I simply placed it in the water and hit the "on" button and she started buzzing away. It had no problem crawling over the drains however it did not seem to climb some of the walls that great. It would climb up to about 6" from the waterline and then suddenly just give up and drop down to the bottom and resume cleaning the floor. Other walls, it would climb all the way to the waterline and then turn and vacuum around the waterline. It supposedly scans the pool to figure out the most efficient route but I'm not sure how it works. It seemed to just roam willy nilly around different parts of the pool with no rhyme or reason but by the end of the cycle, everything was sparking clean so no complaints. I also don't see much of a reason for the 3 timer settings as it's recommended you don't leave it in the pool all the time--maybe I'm missing something? I was initially concerned about my outlet being 30 feet away from the pool edge and the cord from the outlet to the power supply is only about 6 feet but there is plenty of cable from the power supply to the robot to reach the far side of the pool. So far I am loving it--Now I can spend time doing what I want to do and let the machine do what it does. Update: Now 6 weeks of ownership and working like a charm so far. With winter coming it will be especially helpful not to spend 3 hours out in the cold manually vacuuming the pool. We live in the south so it does not get frigidly cold (except a few cold snaps) but even the 30's and 40's are a bit chilly when you have to be out in it for a couple of hours. Sitting in the warm house while the Dolphin cleans the pool is an attractive option for me. Update 2-Now have been using for over a year about once a week. Still cleans and operates like a charm. It's about time to get replacement filters. Even with rinsing the filter out after each use, they still get dirty looking after a year of use. Update 3-Now over 2 years and still a fantastic little machine. Highly recommend.


Question & Answers

Question
Why won't this cleaner climb the walls?
Answer

The above ground robotic pool cleaners are designed specifically for cleaning the FLOORS ONLY.

Question
What is the typical life span of a Dolphin robot?
Answer

The Dolphin is designed to last many seasons. However, the lifespan differs from Dolphin to Dolphin. Many different factors play a role, such as amount of use, pool chemistry, and pool surface.

Question
What DIY repairs can I complete on my Dolphin?
Answer

DIY repairs should be completed by an authorized technician. Please contact your local retailer for service, Maytronics directly at 1-888-365-7446 or the support page of our website.

Question
What are the voltage requirements for the Dolphin power supply?
Answer

The Dolphin requires a standard 120v outlet for power.

Question
where does the filtered water exit? top or rear? i had a cleaner with a rear exit and it kept disturbing debris on the pool so it never got it very cl
Answer

Exits out the top, but this one also just seems to stir up all the algae and debris and not clean very well. I've run in 4 consecutive times trying to remove dead algae from bottom of pool, and all it does it suck it up and spit it back out the top. Filters can't contain it. It also stirs up debris when it slides down the wall to reposition itself, which it does several times The pool looks 10 times worse after the cleaner runs. Picks up leaves fine, but so does a twenty buck leaf rake!

Question
how many volts?
Answer

The Dolphin has a power pack with free universal voltage of 100 - 240v. It can be used worldwide. Thanks.

Question
Is this cleaner OK to use in either salt water pools and chlorine? I'm thinking of converting my chlorine pool to salt water next year
Answer

Yes. It’ll work in either. “Salt Water” pools are chlorine pools. You add salt and stabilizer and the chlorinater turns it into chlorine. It’s just a lot less chlorine. My pool is this type.

Question
Does it clean and clime walls and steps?
Answer

Ours cleans all but top step of granite-look composite steps, 4x8. Gets stuck for 30 sec., tops, then blasts away & backs-up. Also does vertical waterline of vinyl pool beautifully & climbs walls. Never a dirty pool; we change & wash filters each use, 2 uses if not very dirty. We usually use 2 hr. cycle daily & store it on stand, covered. Pool gets cleaner & cleaner. CRYSTAL clear water at night in light. So happy.

Question
Does this work on infinity edge pools?
Answer

Yes it does

Question
does this come with the caddy? I have found it for the same price with the caddy on another site
Answer

After months of extensive research, we bought the Nautilus CC Plus *and* Universal Caddy *bundled* for a terrific price—and free shipping—online at PoolZoom.

Question
it's safe on a in ground vinyl pool?
Answer

Yes. We have the longest warranty and best service in the industry. FamilyPoolFun 800-950-2210

Question
Does anyone bave this for 5 years a d are satisfied?
Answer

I've had this model since summer 2018 and run it everyday from may 1 until november. It's worked great up until this week. I've only replaced the sponge climbing rings once a year. My tracks have finally worn out. I'll replace them and should be good for a few more years. Great robot!

Question
Does this work for an above ground pool?
Answer

The instructions that come with the unit specifically state that it is only for use with in-ground pools. Though I don't seem why it wouldn't work with an unground pool and, judging from the other responses to this question, it would appear that others have used it with above ground pools without issue.

Question
Is there a way for this cleaner to only clean the bottom of the pool and not the sides?
Answer

It does climb the sides but not as often as I would like but it cleans the bottom very good on me pool. That is where the sand that flys into the pool lands so that was the importation thing for me.

Question
I intend to purchase the dolphin cc plus today..... delivery date is july 7th...... any way to expedite shipping and get earlier.... i need it asap
Answer

Today is the 7th

Question
If my new CC plus breaks, do i have to pay to ship it back?
Answer

We had an issue during warranty. We paid for shipping to the repair center and they paid for return shipping back to me.

Question
What is input voltage to power supply unit ?
Answer

The Dolphin requires a standard 120v outlet for power. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
Can this be used for above ground pools?
Answer

I believe it can be used for any type of pool above or below. It' may not work well with vinyl lining. I would inquire with the manufacturer

Question
I have a question about what is called the swivel cable. Mine doesn't swivel at all. Am I missing something or is mine defective?
Answer

I believe that the “swivel” cable is that the cable itself should move around with the robot so the cable isn’t becoming tangled. My previous robot’s cable would tangle by the end of the cycle and I would have to twist until it wasn’t. So you’re not missing anything

Question
What is the average life of the unit? How many pool seasons does it last?
Answer

Purchased our Nautilus in 2016 and it has been broken each time we take it out of winter storage - power supply died, currently at the manufacturer for service - covered under warranty but had to pay $110 to ship it back. Not impressed. Works well - when it works. Not sure what else we should have done to care for it - covered the power unit when outside, packed away carefully in the winter, put in shed when not in use.

Question
What is the warranty ?
Answer

2 years. Voted top in support, service, and warranty. Thank you for your interest, FamilyPoolFun 800-950-2210

Question
We have a pool pump that cycles the water through for 8 hours a day. Do we still need to have that on as much (or at all) if we use this item?
Answer

Yes, you still have to circulate the water with the pump. We have our pump set to run every six hours. The pool cleaner doesn’t stay in the pool all the time. We just put it in a couple times a week and run it for a 3 hour cycle. (You can set it to run for 1, 2 or 3 hours)

Question
I have a vinyl pool with many wrinkles in it. Will this be able to vacuum up and over them or will it get stuck?
Answer

I have an inground pool with a vinyl liner with a few wrinkles. This cleaner does not get stuck on anything.

Question
How do I get it to run longer? It turns off after so long. I've had to run it FOUR times to get my whole pool clean.
Answer

I would just try the different Modes. Mine runs for a few hours on the second setting.

Question
Will the Nautilus cc plus pick up pine needles
Answer

Don't have pine needles where I am. But this picks up everything except very large leaves. In my opinion it should pick up pine needles easily. I am really pleased with mine cutti g back my manual cleaning to about 10 %. Maiy on the steps and ledges

Question
We have a 35x75 vinyl pool. we had a dolphin worked great put put holes all long the bottom of wall and floor. has that problem still happen? thanks d
Answer

I just had a diver in our pool today. We had 13 holes 2 Inches off of the bottom of the flat shallow end. Right in line with the bupmers of the dolphin cleaner. I lost 4 feet of water for the past 3 winters due to this

Question
Can this be used on a pool with mini pebble finish?
Answer

I do not know. I would recommend you contact manufacturer.

Question
Do you need a cady for the vacuum to work?
Answer

No, the vacuum connects by its own cord to a (provided) power supply the size of a book. That power supply needs to connect to a GFI outlet. Just plug it in and it runs around changing direction occasionally. I'm happy

Question
Does this cleaner get stuck in your pool ladder?
Answer

We don't have a pool ladder but it does get stuck on the steps and then it shuts off which is irritating at times because you have to baby sit the thing. It does do a good job at cleaning the pool when it isn't stuck.

Question
Does this have Free Returns?
Answer

Yes

Question
Can you use this in large above ground pool?
Answer

I have a 27×54 above ground pool and I use this and it works just fine

Question
can i use this on an in ground pool with a liner-NOT gunnite?
Answer

To my knowledge, yes. I use it for my above ground pool with a liner, so I see no reason why it wouldn't work for a below ground pool with a liner.

Question
Parts gears available
Answer

i dont think so

Question
Can you leave the cleaner in the pool
Answer

It is best to take out of the pool. If you have any other questions you can also call 800-950-2210. FamilyPoolFun

Question
The special edition is about twice the cost. What is the difference?
Answer

Purchased the cc plus about a month ago. From our experience the swivel cord prevents tangles in power line, and the unit is able to climb up walls and scrub waterline.

Question
Is there a Dolphin (Maytronics) cleaner that you just plug in without the hassle of a powerpack that is runs with its own filter? (bypasses pool pump)
Answer

This is the best pool cleaner ever. Just plugged it in, ran it for a few hours, went up the sides. Pulled it out & cleaned out the netted bag. 11 years later, still working & still have it.

Question
How many months/years until the manufacturer's labor coverage ends (warranty) as this is the date that the extended warranty kicks in with Asurion?
Answer

Maytronics, the Amazon Seller nor Amazon have anything to do with any extended warranty, so you would have to ask whomever you paid for the extended warranty about their coverage (and read the fine print!) Although each Dolphin Model has different Limited Warranty expirations, the Nautilus CC Plus is 2 1/2 years from order date. The Limited Warranty that comes with your Dolphin is bumper-to-bumper so it includes repair parts and labor (within the limits of the warranty, of course, so not filters or tracks of course, as in most cases those wear and eventually need to be replaced based on usage!)

Question
what is the suction power??
Answer

I don't know about how powerful it is, but it does a good job of picking up stuff – leaves and even small items on the pool floor.

Question
es 110-220 volts? cuanto tiempo dura cada filtro que trae?? gracias
Answer

110. Gracias por su interés. FamilyPoolFun 800-950-2210

Question
can the power source get wet?
Answer

Mine has never been wet but the cord is long enough to keep it away from the pool. Not sure if rain will hurt it or not.

Question
Bought one. May have got confused by other models. Does this shut itself off and, if so, when?
Answer

Yes it shuts off by self . I think3 hours

Question
What does the 3 2 1 setting mean?
Answer

1 cleans for an hour & cleans all over the pool: floor, stairs, walls, waterline, etc; 2 for 2 hours (& same cleaning technique) & I haven't used 3. I've timed the first 2 settings. The filters get cleaned & the machine is put away after each use, like when I had to manually clean the pool.

Question
Is it work pretty well?
Answer

It works very well.

Question
What kind of storage cart does it have
Answer

Hi: It does not come with storage cart. I bought a nice cart saperately ($140) and cover for him. It is worthy to have them together.

Question
Does this model go over the new bottom pool drains? I got a new liner and my old Dolphin gets stuck on the new drain.
Answer

We have a in ground saltwater pool and it goes over our drain just fine

Question
Puede el dolphin nautilus cc plus subir las paredes de una piscina de fibra de vidrio?
Answer

Si puede limpiar las paredes laterales.

Question
how long is the cabel
Answer

Hello, the cable is 60'

Question
Will it work on fiberglass pools? My dolphin I have now will not go off the walls
Answer

My dolphin works great on our walls and steps. We have a fiberglass pool. Couldn't be happier with it.

Question
Does this come with a manufactures warranty and is it supported by the manufacturer?
Answer

12 month manufacturer warranty- plus Amazon's backing--- (usually the only thing that can go wrong on these is the power supply units-- in the cases we've seen over the past year or two- the manufacturer is very quick to replace immediately! If purchased from a Maytronics Dealer, you should encounter no warranty issues at all!)-- Warranty does cover all parts/labor, but not expectations!

Question
Does this pool cleaner replace the need to brush the pool?
Answer

Yes. If you need more help let us know. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
Where can I get a caddy?
Answer

Save the money. You don’t need it. I just leave in pool.

Question
Is there a rebate form ?
Answer

No rebate

Question
Can this be used on a vinyl unground pool?
Answer

I’ve used it in mine for about three weeks now. I don’t see any damage yet.

Question
Is the power supply included with the cleaner?
Answer

Yes it is. The power pack and robot come together. I would strongly reccomend getting the caddy for this product. The power pack fits nicely in the caddy and it provides a solid base for holding the robot. The robot has very soft scrubbers and if you let it sit on the ground it may malform them. The caddy has special grooves that keep the scrubbers elevated when in storage or out of the pool. The cord also gets unwieldy so having the caddy allows you to neatly store the cord.

Question
Which model caddy fits this cleaner best?
Answer

I called Maytronics 1-888-DOLPHIN and they gave me the PN 9996098--ASSY as the caddy that fits the Nautilus CC Plus

Question
You double billed me. I only want one vacuum and one cart. Please correct and credit my debt card.
Answer

The seller is the reason “this is not a toy” is imprinted on plastic bags.

Question
Does it work with 220 volts?
Answer

its 110 volts

Question
Is it possible to reduce speed of this dolphin? The factory setting is too fast and it doesn't pick up debris well, it just moves them around
Answer

I'm not positive, but I don't believe so.

Question
Does the mobile application allow you to drive the robot for spot cleaning?
Answer

I do not have the WiFi model which is the one for the app. Read before I purchased, the WiFi model was to program cleaning time while away from your home. Which means you leave the Dolphin in your pool while you are not home. But not sure specifically about your question.

Question
Why is the chlorine and ph levels critical to the unit?
Answer

If the water's PH or Chlorine levels are too high or too low, the water can damage the pool and cleaning device. Even worse, it can be harmful to your health.

Question
After only a month of use the cleaner is crooked on one side. Only the left side is touching the floor, while the right is up in the water Suggestion?
Answer

We have several months of use and all is well. Suggest going back through Amazon for some answers and insist on GOOD answers!!

Question
What are the dimensions of the power supply?
Answer

Approx 10.5x 9 inches(wxh), 2.5 inch depth at the base. Hope this helps 😊

Question
What is Caddy model number?
Answer

Nautilus CC Plus

Question
How do you clean out the debris?
Answer

There are 2 sets of filters . The top of the unit pops open and you remove the filters. Then you unclip the top of the filters which separates them into individual pieces. Then you just hose them off and reassemble. It only takes a couple of minutes. I think there is a video for this on their website. We have been so impressed with how well this cleans our pool !! Good luck. Hope this helps.

Question
Does this dolphin Nautilus cc plus do steps
Answer

It does my steps I have three this has been a very good cleaner when its cycle is over the pool is clean completely 14x34

Question
I just got this and it works great but the cord is not swiveling. Is there something I need to do in set up that I missed?
Answer

Sorry I don't remembering anything other than unpacking it and putting it to work. Never had a problem with the cord getting twisted after running for three hours. Love it!

Question
What is the warranty
Answer

my warranty is for 24 months. I had my older dolphin for about 10 years and never had a problem with it!

Question
What's the difference between the Nautilus and Nautilus Plus?
Answer

My Paul is a 20 x 40 so the plus is better for That pool And I know the warrantee is better for the difference in the price I thought it was a good idea and so far I’m very happy with my decision

Question
I'd like to buy one. But I'm turned off by the warranty complaints. Has the company improved?
Answer

I'm in the middle of a warranty issue right now. It took them 3-4 weeks to respond to my initial claims on their website. I just shipped them my robot at my expense ($30) for an issue that seems to be very common from what I've seen on the internet. Still waiting to hear back about what they find. Is really inconvenient that the local dealer can't/ won't fix warranty issues and you have to send it in. Not sure I'd buy a dolphin product again

Question
Does it have remote control?
Answer

Mine does not. Just hit the start button on the control box and there you go.

Question
can it be used in above ground pool?
Answer

Yes it can be used in an above ground pool.

Question
What is recommended winter storage? Can I keep it outside under a deck in a large plastic storage box?
Answer

To store your product during the off-season we recommend that you do the following: • Disconnect your robot from its power supply. • Drain all water from your Dolphin pool cleaner. • Remove, clean and reinsert filter bags or cartridges. • Roll up your Dolphin’s power cable avoiding any kinks. • Store your robotic vacuum upside down under a shelter. • Place it, ideally, out of reach of direct sunlight, rain or frost. • Avoid storage area temps beyond 41-113 deg. F (5-45 deg. C).

Question
can it be used in an above ground pool ?
Answer

Yes. Coupon can be used. Thank you for your interest. FamilyGoKarts 800-950-2210

Question
Just put this pool cleaner in my pool, which worked perfectly, last year, but today it is listing to one side. Any suggestions?
Answer

Call customer service for service

Question
Is it okay to run this without the filters installed? I am asking, because it seems like it would work good to help mix chemicals
Answer

You know, you could probably get away with it. I put this filters in and just let the “Naught C” pick up and mix up the water. I use liquid chlorine (13.5%) as a sanitizer so I don’t have a mixing issue.

Question
Inground pool is an octagon shape (meaning 8 sides).Will this work for such an odd design? Also, we have steps at one side. will this clean steps?
Answer

In my opinion, yes. It’s ok with steps. Not 100% but ok. It’s a really good vacuum. Used it for one season so far and it’s worth the money

Question
Does dolphin nautilus cc plus robotic pool cleaner have enough suction for large debris?
Answer

My nautilus cc plus has no issues with large leaves. Not sure what kind of debris you are asking about. The suctioning slot is about 1” wide and 4” long. Therefore that will limit what it can suction.

Question
What replacement scrubbers are needed?
Answer

I do not need any new scrubbers at this time. It is a new unit one month old.

Question
can it be used in vinyl pool?
Answer

Yes. Coupon Available. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
What is the model number?
Answer

There isn’t a number. I looked all over product and box and no #. Great product though

Question
1. The manual says it is ready to use out of the box. I found set of filters not installed, no explanation and a metal rod inside the existing filters
Answer

The set of filters are extra for different type of debris. The owner manual explains . Not sure about the metal rod. I used it right out of the box. Not much to it

Question
Hello is this product can work with 220volt?
Answer

Don't think so. But I'm not 100% sure

Question
can this be left in the water when not in use?
Answer

You can leave the Dolphin in the water and program it to clean automatically. I deploy the Dolphin about once a week to clean the debris that my in-ground filter and skimmer didn't adequately collect. I remove the Dolphin from the pool after each cleaning. Although you "can" leave it in the pool, I don't because it was a considerable investment and I just can't imagine it would last as long remaining in water all the time.

Question
Does the unit come with the power supply
Answer

It comes with a plug in but you have to have a power source to plug it into

Question
This dolphin nautilus cc plus was priced at $835 a week ago. why did you raise the price to $999? talk about price gouging!
Answer

I own one but don't sell them. However, due to the high demand the price goes up (Law of Demand) I'm sure time of year and being one of the best affects it as well.

Question
What is the warranty period formthe nautilus cc plus?
Answer

It is advertised at 2 years

Question
The cable is not quite long enough, what can I do since I am not supposed to use an extension cord. Thanks.
Answer

You need to move a power outlet closer I would say. Install one closer to the pool, you know? You can buy outlets, breakers, and wire at Lowes, Home Depot, etc. Just snap a breaker into the breaker box, attach the wires, run the cable out to where you need the outlet to be...I would say within 50 feet of pool or so....bury the cable and install the outlet. That way you can plug the machine in.

Question
Can you shut it off before cycle is over?
Answer

Yes, by shutting the power supply off

Question
Is this vacuum weighted?
Answer

The robot, by design is already designed to be slightly buoyant (i.e., it displaces slightly more water than its own weight out of water) in fresh water. This is evident when the robot floats to the surface when it turns itself off. What makes it sink then if you don't physically add weights? Ingeniously, when the robot operates it takes on the additional water (remember there is a pump suctioning water through the robot and its filters) makes it just heavy enough to sink. When scrubbing the sides of the pool at the waterline the buoyant, tread friction and suction forces are all utilized to get the job done. When the robot is being removed from the pool, floating at the surface it is easily moved by its tether because the buoyant forces helping keep it afloat are nearly equal to its weight out of the water. However as you begin to remove the robot from the water those helpful buoyant forces go to zero and until all the water drains from inside the robot, It will actually weigh slightly more than its advertised weight. This is why most manufacturers recommend the user getting low to the waterline and not lift the robot much above the edge of the pool when removing it.

Question
how man amps
Answer

Rated at 2 amps, 120 volts into the primary controller

Question
How often do the filters need to be changed out, and does the vacuum ship with the first set of filters included?
Answer

We have a 20x40 in ground poor and give lessons three hours a day to 50+ kids five days a week. The vacuum may run every day of the week. As long as you clean the filters after use, they should last at least a summer. The vacuum comes with filters. Don’t fret about the filters, this is the best systems we’ve ever had.

Question
Is the upgrade to the "Plus" version worth the extra expense? I'm installing a fairly large pool (30,000 gallons) irregular shape with a reef step.
Answer

I have an approx 38,000 gallon pool and I purchased the plus model. While I can't compare it to the basic first hand, I was sold on the top loading filter cartridges and the larger capacity filters. With an ordinarily clean pool, I run it 2 times a week and it still seems to collect a good amount of junk since the pool is so big. Another advantage is the 2 year vs 1 year warranty.

Question
Can I get a replacement circuit board for # 99996403-pC
Answer

You can almost bay a new one for the price and label of replacing a Circuit board!

Question
I have a vinyl pool with many wrinkles in it. Will this be able to vacuum up and over them or will it get stuck?
Answer

Yes it will go right over the wrinkles . If it can climb the walls of the pool , it can get over the wrinkles . since i purchased this machine my pool is so much easier to keep clean . I like it because its electric and nothing runs thru the pump . you don't have to worry about losing your chemicals . love it !!!!!!!!!!!

Question
How do you take it out of pool?
Answer

I lightly pull the cord to bring it to the side of the pool and then lift it out. Unfortunately it’s heavy and I have to avoid dragging it against the concrete coping. As it holds a lot of water I have to hold it out of the water for a few seconds so the water doesn’t drip on the patio. Definitely a drawback, along with it getting stuck on the steps, but it cleans so well and so quickly I think it was a good purchase. My Polaris took forever.

Question
Does it filter really fine powders? In others I have tried, you see the unfiltered dirt going out at the top. Does this one get the very fine particle
Answer

No the filters that came with it (2022 model) did not hold or remove fine debris or algae for me at all. Even when the algae is dead on the bottom of the pool, all the cleaner does is suck it up then spit it back out the top. It looks like an underwater steam train blowing silt and algae out the top. The filters in it apparently aren't fine enough to capture and hold the algae, even when using flocculant; says they are "fine" filters but guess not. So far it's just been a very expensive, time consuming leaf rake.

Question
Does it comes with a timer, or I have to unplugged?
Answer

It works with a weekly timer.

Question
En los limpiadores eléctricos como el Dolphin CC plus a donde se va el polvo de tierra fino que esta en e fondo de la piscina?
Answer

Hay dos clases diferentes de filtros. El piscinero puso unos y no funcionó bien. De modo que yo los cambié pir el otro par y funciona muy bien tanto para ese polvo fino o sal (tenemos la piscina con sal en vez de cloro) como para las hojas pequeñas y grandes. Este robot es excelente. Trepa paredes hasta por encima del water line. El único problema que me ha dado es que sube los escalones y se queda pillado entre las barandas hasta que se apaga, o se esfuerza tanto que se le sale una de las correas que lo mueve. Esto se ha vuelto constante ( se sale una correa) de modo que mandé a pedir un par nuevo por si es que se ha estirado. Cuando se sale tengo que esperar que venga el piscinero para ponerla en su lugar. No tengo fuerza para hacerlo; pero creo que cualquiera con un poquito de fuerza lo puede hacer.

Question
How good it dust removal?
Answer

This robot is an underwater robot, but it does climb the sides and parts of the steps. It is a cleaning beast in my opinion. I have never seen a robot like it. If you are wanting a surface robot, I would suggest this unit

Question
If it is set for daily or alternate day operation, why would you take it out of the pool, and how do you get it out, by pulling the cord? Ouch !!
Answer

It gets in the way of kids if you don’t take it out. Safety issue of tripping or the cord just getting in the way. Depends on the size of your pool. Not suppose to pull it by the cord but I do. Suppose to pull it by the cord until the machine is by the edge and then pull it out by grabbing the edges of the machine.

Question
what is difference in nautilus and nautilus plus
Answer

Cc is better

Question
Can you use both types of the filters at the same time
Answer

You COULD mix and match to your hearts content- each of the 4 filters fit into the same configured type of holder. However, we would imagine you would only get 1/2 the potential cleaning effect for each type of debris... or would that be twice the potential for half the debris..? We would like to hear the results of your experiment in this area, but generally, we think we'd frown on the practice...!

Question
Will it work on above ground pools ?
Answer

I'm not sure if it will work on above ground pools, we use ours for an in ground pool. Sorry I can't help.

Question
Will power supply diag. usa 2010, maytronics part number: 9995670-us-assy work on this?
Answer

I am not sure what you mean. Our Dolphin is plugged into a regular outdoor outlet and it works fine.

Question
Does amazon accept this machine as a return if it does not work
Answer

When we first got the unit it stopped working after 3-4 days. We called Maytronics and a replacement arrived the next day then we sent the other back freight paid. Excellent service and we’ve had no problem since. Be sure to go to their site and register cause it will help make it easier down the road.

Question
I just received mine and reading the info with it, it says it will not reach the water line? I need to return for one that does
Answer

it does reach the line periodically

Question
what is difference in nautilus and nautilus plus
Answer

One is a $780 piece of garbage that will stop working after only a few hours, while the other one will stop working just as well for $180 less.

Question
What are the replacement filter part numbers for the nautilus plus? The standard nautilus replacement filters are too small.
Answer

Not sure. My vacuum came with extra filters.

Question
Why does this robot continually perch on top of the vortex drain, when the pool is not on, and unless physically moved, wastes alot if time
Answer

My experience so far the dolphin has no problem with the drain. Sometimes it will get hung up on the steps. But overall, I like the machine, cleans the pool real well, and easy to use

Question
how well does this unit work with picking up leaves in bottom of pool?
Answer

The first 7 or so operations with leaf pick-up has been very good ... give it about a 99% grade. We had much wind from the Florida hurricane and that created a real test "opportunity" for this unit. Had to clean out the filters twice after runs of the Nautilus through the pool - but - the unit did a terrific job. The 99% comes from the fact that the unit does miss one or two "spaces" as it operates within the pool.

Question
what is warranty for CC plus? I am seeing different answers to this question
Answer

I’m pretty ours is 2 years

Question
will it climb tile walls?
Answer

Yes. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
Drained my inground pool after new pump install, left wrinkles in a couple of spots, will the Nautilus tear or damage these wrinkled spots?
Answer

No. I have a few wrinkles in my vinyl liner and it cleans any sand around them but doesn't wear the liner. I also have a drain and it crawls over it with no problem. This thing is quiet and climbs walls like crazy. On my 2nd summer with it and would not want to go back to the polaris pool cleaner.

Question
Hola! Estoy interesado, pero no debería ser 110 240, no es automático?
Answer

110. Si necesita más ayuda háganoslo saber. Gracias por su interés. FamilyPoolFun 320-695-2899

Question
My pool surface is fiberglass and very slick. Will this unit climb the sides to clean like in the video?
Answer

Yes. Our robots are designed to work in fiberglass pools.

Question
Why set a schedule for how many days to clean if you have to manually take it out and put it back in on the day you want it to clean?
Answer

I don't set a schedule but you can I put it in in the morning before work and in the evening when I get home. I have lots of swimmers so I don't want to take a chance of someone swimming if the cleaner is running but I can see where it would be convenient

Question
I'll be using this in another country. The outlets are 220v, so I need a transformer. Does anyone know what the load is or what size transformer?
Answer

Please I want to know if the unit is multi voltage in my country we use 220.V and 60.Hz It will work with out any transformer? Thank you very much for the answer

Question
Can I Program it not to climb walls?
Answer

Sorry , we have never tried to program it to not to climb walls. But I will say it does a great job.

Question
Will it turn on if left out of the pool on accident?
Answer

I always unplug it before pulling it out . I am not sure if it would or not it would be hard for me to accidentally leave it leave it on out of the pool.

Question
What is the voltage this machine works on? i am living in sydney australia, we have voltage of 220v. do i need a transformer to convert to 110v?
Answer

Here in the US, we run ours on 110V. Love it.

Question
when i purchase this product what will it contain inside the box
Answer

Everything you need to plus and play. Good instructions for set up and operation ... and then for taking out of the pool and cleaning. Good product.

Question
Can it be used with cord extender for large pools, like 80 feet
Answer

The accompanying cord is very long. I don’t know if you’ll need an extension

Question
how do you remove the unit from the pool?
Answer

You can use a pool pole with an attachment and hook the blue handle on the Dolphin to float it to the surface on the pool side then pull it out of the pool using the blue handle. It is also possible to coax the Dolphin to the surface by gently tugging the cord (being careful not to tug too hard and ruin the connection) then pull the unit out using the blue handle.

Question
Are there different cleaning options?
Answer

No but there are 2 different filter types. One for larger things like leaves, and one for very fine things like sand. We use one of each at all times so it gets everything. I HIGHLY recommend this pool cleaner. It covers every surface of the pool while you walk away and let it go.

Question
Does this unit climb tiled walls ok? Do I need to change the rollers for tiled walls?
Answer

This climbs walls. Coupon Available. Thank you for your interest. FamilyPoolFun 320-695-2899

Question
Does it require a separate pump?
Answer

No pump required. All you do is plug this in and toss in pool. It is self-contained.

Question
Time to clean pool 18x38
Answer

It cleaned my pool (16x32) in 2 hours.

Question
Will this work on a shallow area such as a splash pad?
Answer

Yes. We have the longest warranty in the industry at no additional charge. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
Replacement cartridges
Answer

If you mean the filters, you can clean them with a hose. I supposed after a while they might need to get replaced, but my are fine after one year.

Question
El suelo de la piscina debe ser completamente liso o en el caso de los azulejos hace bien su trabajo en las ranuras de junta?
Answer

No lo compres, el mío solo duró un mes y se murió

Question
Is this unit good for sucking up algae? And does it blow the algae back into the pool?
Answer

No the filters that came with it (2022 model) did not hold or remove the algae for me at all. Even when the algae is dead on the bottom of the pool, all the cleaner does is suck it up then spit it back out the top. It looks like an underwater steam train blowing algae out the top. The filters in the one I received apparently aren't fine enough to capture and hold the algae, even when using flocculant. So far it's just been a very expensive, time consuming leaf rake.

Question
With Wifi model, can you direct the cleaner exactly where to go to cleanup a particular spot?
Answer

no you can not, you can only use the "wifi" to use an app on your phone to make the dolphin start cleaning. I owned mine for 2 months and the control box stopped working. Which is on "back order", so i have a dolphin that doesn't work and they have no ETA on when they will fix it.

Question
I am not in the us thus i wonder where can we order the same product but with 220v power supply? thanks
Answer

It's 100-250v. Would work fine on 220v.

Question
3 2 1 setting
Answer

The #1 setting will operate the pool cleaner each day for a 2 hour period. The #2 setting will operate the pool cleaner every other day for a 2 hour period. The #3 setting will operate the pool cleaner once every 3 days for a 2 hour period.

Question
Replacement cartridges
Answer

It came with 2 other replacement cartridges.

Question
Does this integrate with alexa?
Answer

I do not believe so. I choose to purchase model with less bells and whistles. Less to go wrong! She does a very good job, I’m loving it!

Question
El rodillo no da vueltas
Answer

El rodillo si da vueltas, se mueve sincronizadamente con las orugas laterales.

Question
What is the warranty ?
Answer

It should have warranty info on web page,however I bought extended coverage through Amazon.

Question
Can this be used on an in ground painted pool?
Answer

It works great on our in ground pool, but it is not a painted pool.

Question
how long does it take to charge?
Answer

It doesn’t charge. It is plugged into the box and the box is plugged into the wall outlet. The cord is about 40 feet long.

Question
Can the robot stay in the pool all week when not being used?
Answer

it has programs so if keep it plugged in it will come on and clean pool automatically. so yes, it can stay in the pool all week.

Question
Where can I order wheels for dolphins cleaner?
Answer

Amazon

Question
Can you use this vacuum with the automatic pool cover closed?
Answer

The power cable extends from the vacuum to the outside of the pool. I imagine if the cover is closed this would restrict the movement of the cable and vacuum. Without seeing the cover my best guess would be no. I hope this helps.

Question
Can you leave it in the pool most say no.. question why would it have 1 2 + 3 cleanings for different days if you have to take it out of the pool?
Answer

Yes, you can leave it in the pool. You need to take it out to empty the filters after every 2-3 cleanings, but you can leave it in the pool otherwise.

Question
Can this be used in Hydrogen peroxide pools?
Answer

i do everyother day

Question
does it pick up really fine debris like dirt and sand
Answer

Yes, if you use the filter that comes with the unit, it is very fine, and picks up all the sand/etc. To clean the filter, I just run it under a hose for a couple of seconds every few days.

Question
can you get the full refund if you return it within 30 days? The robot worked fine for a few days, then it would start and stop after a few minutes.
Answer

So far I had No Issues with the robot

Question
Does it have a lift function so it climbs the wall to help you pull it out or do you have to reach to bottom of the pool?
Answer

Yes the cleaner climbs the wall. Coupon Code Available. Thank you for your interest. FamilyPoolFun 320-695-2899

Question
is the power suply 110-220 Volts?
Answer

110. If you have any other questions, you can also call 800-950-2210. FamilyPoolFun

Question
how often do you need to change brushes
Answer

We've had ours about a year and have never changed the brushes and they don't appear to need to be changed

Question
Has anyone had success using this in a pool with a vinyl liner?
Answer

Yes, works great. I wish we would have bought it sooner as it makes life easier during pool season.

Question
Received a defective item how do I get a replacement?
Answer

just contact amazon

Question
I live in Malaysia. Is the voltage for this robot cleaner compatible with the voltage, power point? Is there international warranty ?
Answer

The unit works on low voltage with a transformer from AC to DC. The AC in the US is 110 so if yours is 220 then you will need a step down to purchase separately. I don't know about the overseas warranty - usually an "added" warranty is available through Amazon and you'd have to email them about protection in your area. Hope that helps, Jim

Question
Does this cleaner scrub the walls as it moves over them? Does it take the place of having to brush the walls weekly to remove the slim?
Answer

Yes. It does clean the walls as it climbs. Do not expect it to be shiny clean the first time. Over time running the bot will clean well. I have not had to clean the walls till now with a manual brush.

Question
So why is the delux version of the nautilus so much more money?
Answer

I think maybe because the baskets are bigger. I have a 16 x 32 pool And the nautilus CC is fine. I empty it once a week if that often. Also mine is Not Bluetooth or an app. I click mine on and set it to clean once a day

Question
Does this hook up to a pool jet or stand alone unit
Answer

This pool cleaner runs under its own power (it is stand alone unit). If you have any other questions, you can also call the "Pool Tech" 800-950-2210 to get help. FamilyPoolFun

Question
will this robot clean our pool which has large and small river rock finish ?
Answer

My pool is Pebble tech so not how this compares to what you have but it works amazing on mine.

Question
Will this model work if my pool is 36 feet long and my electrical outlet is 30 feet from the pool?
Answer

don't know but i would think you could use a heavy duty extension cord plugged into a gfi outlet . You may want to speak with a licensed electrician

Question
Does it have to hooked up to the pump?
Answer

No. The power supply hooks up to the vac and that’s all that is needed. I guess it has internal pump. It’s pretty powerful.

Question
Does this work well with a gunite pool?
Answer

Most certainly it will work on gunite surface! We had one for many years with our pool. Great product

Question
Can you leave the power box outside or will the rain mess it up?
Answer

It's weather resistant - don't submerge it, but it should be fine in the rain and heat - I leave mine out

Question
What is the lowest price you have seen and how much did you purchase this pool vac for?
Answer

Question
I am amazed how difficult it is to find a good robotic cleaner. This one seems to have the best reviews. Is this the one for an inground pool?
Answer

I bought this robot a few months ago and I have been using it in a cement inground pool. The results have been good but not excellent. The main problem is in areas with stairs, fails to properly upload to them. But it is easy to use and you'll have a lot of time free.

Question
I have a 14x28 foot pool, is the Nautilus cc plus an over kill?
Answer

My pool is 14x24, the cc plus can move back and force, it is very efficient. My pool is inside a screen, so I only plan to vacuum once a week. My mind was twisted on cc and cc plus for a couple of weeks and finally went with cc plus. So far so good. I also bought a caddy. This is my opinion for your reference. I will continue to review the product.

Question
I just ordered but can you set it to not climb walls? our vinyl pool only rarely needs walls vacuumed and i don't want this to pull too much on sides
Answer

No you can not alter the pool cleaning operation. You have the option to set regular cleaning times if you wish. We have green algae that collects onto the sides of the pool where the sun is shaded from. That is the main reason we bought this model and so far it is doing an excellent job. It does not appear to put any more pressure onto the side walls as it does onto the floor. It appears the vacuum operation is what helps it to cling onto the wall. Once it reaches the top of the wall it stops and drifts back down to the bottom and starts off in a new direction.

Question
Will this work in an intex ultra frame rectangular pool? I have heard no and yes. Anyone used it in one? I have the 32' x16'.
Answer

I would contact Maytronics technical support. They were very helpful with any questions I had. I do not have that type of pool. Ours is plaster and it works like a dream.

Question
I have an older Dolphin with a caddy. Can I use the old caddy with this cleaner?
Answer

I don't know, why don't I try it and see. Will probably fit Just not exactly

Question
can it be used in 103°F ?
Answer

Yes,I’ve used in Laughlin,Nevada where the temperature reaches 115-122 degrees in the summer.I have used every day for over two years without replacing any parts. Still does a good job. It’s about time to replace filters because we have a lot of blowing sand.

Question
Is the nautilis CC direct drive or does it use drive belts?
Answer

Direct drive

Question
Is this cleaner better than the zodiac mx8 that cost about half the price? is it worth the extra money?
Answer

Not familiar with zodiac, but i have had dolphin for a few months and use it alot, it has very good vacuum suction and it goes up the wall, i have a fiberglass pool and when i get in the floor and walls feel very clean, yes its a very good cleaner and highly recommend it

Question
Is there a replacement power unit. I can purchase
Answer

I believe that there is

Question
how do you clean filters?
Answer

They slide right out from the top of the unit and you unhook a small clasp on each of the two filter units leaving you with four screen filters, and you hose them clean and reassemble by clicking them back into the holder and turning the clasp. Takes 2 minutes. Easy Peasy.

Question
Does this work for pools that have square (not rounded) corners on the bottom? This is an old pool, but does have a vinyl liner
Answer

Yes, my pool is square on the bottom and it either splits the top and bottom and goes parallel with the seam or it climbs up from the bottom.

Question
is it worth buying the additional insurance?
Answer

Not really since it comes with a 2 year warranty. I didn't know that and did buy the insurance. When I found out I was like, well crap that was a waste of money.

Question
The electrical hose is too short. I need an extension for an additional 50 feet. Is that possible.
Answer

I use 50 feet

Question
We have a 24 ft above ground that has an uneven bottom due to sand. Will this work?
Answer

this model is for in ground pools only.

Question
Can the power unit be left outside exposed to the weather (i.e. rain)?
Answer

The Power Supply should be covered, and not exposed to heavy rainfall. This is an electrical component and if damaged by water, either dropped/dragged into the pool, or exposed to heavy rain, it will fail, and not be covered by warranty.

Question
Will this work in an inground salt water pool as well?
Answer

Yes. My pool is salt water and it works great.

Question
Dirty water always spills out of my unitwhen im removing it from the pool. Any thoughts?.
Answer

I do not have that problem....but as it really is only good for cleaning debris and scrubbing floors and walls, any algae is probably only being circulated in the pool, would need chemicals added to kill it. Also try the paper filters they would hold algae better then the clear filters.

Question
is there a restocking fee? If so why is it not abvertised?
Answer

it should go over them not 100% sure

Question
What is the largest pool the 33ft version will work on? Not sure weather I need the 50ft version.
Answer

My pool is 25k It is 32 by 17 I need every bit of the 50 feet

Question
How good is the warranty?
Answer

i had to send too back in the beginning as the belt broke less than a month after receiving it and they replaced. I have not used the warranty on the newest one

Question
What voltage will this unit accept? where can I find one that will work with 220V ?
Answer

Just 110v, so far as I know.

Question
what is the actual length of the cable? 30 ft or 50 ft? If it is shorter than 50 ft, can it be replaced with longer cable such as Dolphin 60 ft cable?
Answer

It's 50 ft or longer.

Question
Is this model new or not? The reason asking is that under the descrtiption it provides a link that states "New (7) from $1,043.49 + $21.49 shipping"!
Answer

My cost $687.00 brand new shipping free with amazon

Question
What is your return policy? We are worried that the it may get stuck in our bar stools, inside the pool?.
Answer

Then dont get it. 30 days is there return policy

Question
we need a replacement motor for the nautilus cc plus, part #9995376-EX. Can we just buy the motor?
Answer

Call the company.

Question
compare dolphin nautilus cc to 2018 premier
Answer

I compared both online and inquired with pool shops. The premier offers a blue tooth remote, however not much else over the Nautilus. I had the financial means to purchase either and I selected the Nautilus. I don't believe the Premier offered significant advantages for the steep price.

Question
Does this have a remote control?
Answer

No, it doesn’t. However, you can program how many days a week it works

Question
Will this be good for a 25000 gallon pool?
Answer

Yes-I have a pool over 22,000 gallons and this cleaner does great teaching all areas.

Question
Prompted to purchase 3 yr extended warrenty, 3 yrs after the two year??? or it's just for 1 yr after 2 yr?
Answer

I was informed that it would be an additional 3 year warranty that goes into effect at the end of the initial 2 year warranty ends.

Question
Can this be placed at one end of a 38ft pool and still clean effectively or does it have to get placed half way along a side of the pool?
Answer

We just put ours in the shallow end and turn it on and it cleans the bottom, walls, and even the steps of our 18’ x36’ unground pool. We wish we had this years ago!!! We don’t get in the pool while it’s running.

Question
Powered by ac / dc converter?
Answer

It is powered by a regular 110 plug in.

Question
Is there a better model for waterline cleaning? Mine is 5 yrs old and needs replacement
Answer

Love the Dolphin. Does a great job cleaning my pool.

Question
How well does it scrub the walls and tile?
Answer

We think it did a good job. We have an unusual typeof a pool, it has soft sides pool, so it had a little issue geting up the walls- But it did do a good job onthe bottom. I'd assume, since it went up part of the wall and did a good job, that it worked well. We liked the way it works.

Question
My filter cartridge for dolphin 99996403-pc dolphin nautilus plus is broken. can i get a replacement?
Answer

Yes. If you have any other questions, you can also call 800-950-2210. FamilyPoolFun

Question
Can U wash out the filters or do you have to replace? If replaced, what is the cost?
Answer

The filters are cleanable with high pressure water, if you have a hose with a water pistol will be enough.

Question
Can you add a remote?
Answer

Hello, You can not add a remote to this unit it is a basic unit

Question
What is the power supply model number for this unit?
Answer

This is what the tag on the unit says: P.No. 995672 Diagnostic D C Input 100-250VAC 50/60 HZ 2a Output DC 29V. 180W P/D 4619

Question
Is it better to leave the pool pump/filter running during operation of the robot vac or turn it off?
Answer

It really dosen’t matter. I have used it with the pool filter on and off and it works just as well either way.

Question
Is there a stand/cart for it? How do you store it?
Answer

There is a cart for it. It is designed to keep pressure off the brushes and also holds the power supply on the back. At this time Amazon does not carry it. You can find it by going to PoolZoom or some other online retailer. The alternative is to store it upside down, or on its side, to keep pressure off the brushes.

Question
How tall is it
Answer

It's about a foot tall with the handle.

Question
How many times a week do you use this? I have a pressure side now and removing it will make the pressure to the spa fountain weak. How do I fix that?
Answer

You use the unit when you need to clean the pool. It depends on how much dirt you get. If you have any other questions, you can also call 800-950-2210. FamilyPoolFun.

Question
Where is this unit made?
Answer

Not 100% sure but I think the US. It’s company of Maytag US.

Question
Which Dolphin Robotic Cleaner is the newest and best for a 38 x 18 pool?
Answer

We purchased the Dolphin Nautilus CC Plus a couple of years ago and have a 20x40 in-ground pool. It works great. Once in awhile it may miss some of the corners, but I am able to clean them with our manual brush. This model climbs the walls well and has saved me hours of cleaning.

Question
Can you leave it in the water for 3 weeks so it does weekly programmed cleaning while I'm away? Nobody would take it out of the water nor clean filter
Answer

For me, the answer is yes. Our filter doesn't get very full, and we let the robot run on a daily schedule. If you let it run once every 3 days, it should be fine over a 3 week period. The pool skimmer gets most of the leaves, so the robot is mainly picking up dirt and whatever submerged leaves the pump doesn't get.

Question
The Dolphin Oasis is twice the price....is it twice as good?
Answer

I'm not sure if is, all I know is cc plus is really good and it gets the job done. I was going to spent over a grand for a vacuum but got this instead and I'm extremely happy with it. I also got the caddy so there is no damage to the vacuum when it's out of water.

Question
The cable is not quite long enough, what can I do since I am not supposed to use an extension cord. Thanks.
Answer

Might have to get an electrician to put a plug closer

Question
I have an inground vinyl pool 36x16. Is it worth putting in $200 extra for the Plus version?
Answer

Yes. I purchased mine when I closed on my home April 30th 2021. This thing is amazing. I don't have to do any extra cleaning. Just add what chemicals I need. Works with salt water pools too. My cousin recommended it to me and his is salt water. Same results with his as well.

Question
Can this cleaner operate with the pool cover closed?
Answer

I have run mine under the cover ok, but it does climb the walls so I only do it if out with it.

Question
Which model for a 30x20 above ground pool that has an anti-tangle cord?
Answer

I believe the one we have the cc plus has the anti tangle cord. Our pool is 20x40 and we never have issues with the cord getting tangled.

Question
this works for liner?
Answer

Yes

Question
Can the nautilus cc plus be used on a vinyl liner ?
Answer

Yes. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
How long is the power cord?
Answer

Others have said 60’ and Maytronics says good for pool up to 50’. Limiting factor may be how close to electric outlet you are as that cord is only about 4’ so you could lose a lot of pool cord if outlet is far away. Of course, an appropriate extension cord could solve that problem.

Question
does Amazon sell replacement cable for Dolphin pool cleaner?
Answer

YES. https://www.amazon.com/Maytronics-Robotic-Cleaner-Replacement-9995862-DIY/dp/B01MYGU3B2/ref=sr_1_1?keywords=9995862-DIY&m=A70W6TBLAYLN5&qid

Question
Just got mine! It doesn’t include power supply bracket for wall mount. Is that normal?
Answer

No, I would never leave the power supply outside by mounting it. There are screw holes on the back of power supply to hang when used, if need be.

Question
How much and what type of debris will the vacuum pick up and hold in the tank? More than a Polaris net?
Answer

I don't have any experience with the Polaris Net, however the Dolphin picks up quite a bit. There are 2 containers that pull up debris and when I clean them out it seems to have pulverized to some extent. They are easy to clean. I am pleased with the way it climbs the wall to clean the sides.

Question
My new robot is focused on the perimeter and leaving the middle untouched - also having trouble climbing the walls as shown in the videos. Any sugg?
Answer

Not sure, but it may be defective. I have the same cleaner and it climbs walls so well it actually comes out of the water a ways. Also covers pool very well. I would suggest asking for a replacement unit

Question
Is the controller water proof?If not how can you leave it plugged in to clean so many times a week. I know it has to be plugged in outside.
Answer

Yes, it does appear to be waterproof. I have a covered area on my lanai, so I leave it there. The buttons are all under a plastic seal and the cords are of a waterproof nature, I believe, this is my opinion, it should be ok exposed to rain. I really like mine, we sre like a team. sic

Question
Just wondering if this product has the Wi-Fi app,I have been researching and for this price most products have an app.
Answer

Not sure where you've been looking but most with Remote Control App are over a grand. This model does not have a remote control app. It does have a timer that can be set for 1, 2, or 3 hour cleaning. In 2 hours it cleans my entire 38'x18' pool and cleans it better than anything I've used over the 23 years of my in-ground pool. Hope this helps, and let me know where those remote control cleaners for under $900 are.

Question
Is it ok to run in a salt water pool
Answer

So does "anyway" have long term experience with this cleaner while running a Salt system? For those with longer term experience and have a Salt system, do you remove the cleaner from the pool after every cleaning and wash it down with fresh water, put it away till next time needed OR do you keep it in the pool and take advantage of the daily/every-other-day scheduler? Lastly how long have you had this cleaner, the Dolphin Nautilus CC Plus Cleaner?

Question
Is there any reported damage done to vinyl liners? I had to replace the liner and was told it could be from our current vacuum.
Answer

I have never been told that it could damage the liner. I had a new liner installed 3 years ago and this is my 2nd year with the cleaner. I see no evidence of damage to the liner.

Question
Sirve para piscinas con bordes rectos ?
Answer

Si he visto que hace un buen trabajo en los bordes rectos; su recorrido es siguiendo un patrón aleatorio no geométrico, pero al final de las dos horas si pasó y aspiró todo el fondo de la piscina.

Question
What should I do if the vacuum keeps going to the deep endgWhat should I do if the vacuum keeps going to the deep end?
Answer

I am going to guess that your floor drains are located there? I don’t have the problem of the cleaner staying only at the deep end, but if the pump is running mine does get stuck on top of my drains. In general, I turn the pump off when I’m operating the Dolphin. This allows any debris to settle for the cleaner to grab and also keeps the cleaner from getting stuck on a drain. I think when that suction is happening it will gradually pull the unit towards the drain. Hope this helps.

Question
Will it climb and clean stairs and a 12'' sun shelf?
Answer

I have three steps going in and a long 5 foot shelf like seat with a Jacuzzi that's part of the pool. My pool is 30 x 15 with an 8 foot depth that one end and 3 1/2 at the other. It cleans everything except the top stair. It is not guaranteed nor advertised to climb steps but this thing goes right up to the top of the waterline all along the pool and climbs onto the shelf and onto to the second & third steps. It took a week or two of use before it started coming to the waterline & up the stairs. We are very pleased with the product.

Question
what kind of voltage does it use? 110 -220V or 110 only
Answer

Our understanding is that you need a different power cord if you have access only to 220 (non- US location); The power supply and the cleaner will however work with 220 if correctly set up--

Question
I have an inground fiberglass pool, how well does the wall cleaning work with the slicker fiberglass walls?
Answer

My pool is also fiberglass. It does a good job on the walls. This thing loves to climb!

Question
My pool has these raised vents on the pool floor and most vacuums get stuck on it Will this one do well going over them ?
Answer

Our pool also has 2 raised vents on the floor but the robot glides over them without problems. Our vents are not very high (may be about an inch higher then the ground and they are in dome shape). The robot rollers are soft rubber, they just glide over surfaces without problems. But at the same time with good suction to climb walls and steps. Although our current one doesn't climb steps so well compared to the one we had before of the same model.

Question
Will this work in an inground salt water pool as well?
Answer

Yes, I have an in ground salt water pool and it works just fine. This is my second season with it. When the pool is not in use I leave it submerged and set the timer to clean the pool every day at a certain time. So far no problems at all. Does a great job!

Question
I received the item with two different filters. What are the two different filters?
Answer

The screen filter is for regular usage and will not trap very fine particles. The white filter will trap fine dirt particles in the filter itself. I only use the white filter if there are dusty wind storms in the area dumping into the pool.

Question
For those who own this device, do you still use weekly professional pool cleaning services?
Answer

No, I don't. The Nautilus takes care of 90% of the manual labor in taking care of the pool. It does a fantastic job keeping my pool clean. The rest for me is just testing and pouring in chemicals. If that isn't something you want to do, you will still need pool service.

Question
Can it clean spa?
Answer

I don’t know but I would not purchase. Very unreliable. Mine broke after 2 seasons. A week after the warranty was up!

Question
Can I purchase that with 220 voltage?
Answer

I don’t know as we only use 110 for our dolphin,

Question
Qué voltaje de electricidad tiene? Solo 110 o el rango 110 a 240? Cuál es el peso y las dimensiones de la caja?
Answer

Funciona con 110 volt, pesa alrededor de 25 lbs La caja mide aprox 60x60x 50 cms

Question
any warranty from manufacturer or seller?
Answer

Yes. There is a good warranty. Thank you for your interest. FamilyPoolFun 320 695 2899.

Question
What is the white in-line tube looking thing on the power cable?
Answer

The flex part of the tube

Question
can it be used in vinyl pool?
Answer

Yes this cleaner is good for vinyl pool. Coupon available. Thank you for your question. FamilyPoolFun 320-695-2899

Question
My pool has a small table that sits on a round pillar in a corner of the pool. Is it likely that the cleaner will get tangled around the table?
Answer

if the table is far enough from the edge of the pool for the cleaner to get behind the pillar underwater and can go around it.then probably yes in my opinion

Question
hhow long is manufacturer garuantee for nautilus cc plus ?ow long is the guarentee on nautillus cc plus
Answer

I believe it is 2.5 years although some sites list it at 24 months.

Question
Can you swim while vacuum is operating?
Answer

No. The instructions that come with it say NO swimming while the vacuum is in the pool. Keep in mind it’s plugged into an electronical outlet.

Question
Does the vacuum up leaves ok ?
Answer

Have not had leaves in the pool so I dont know but it probably would. You might have to clean the filters often though. My advice for leaves is the Leafmaster. Attach a garden hose to it and manually sweep the bottom of the pool. Leafmaster is pretty inexpensive ($50 ?)

Question
how about can this robot be used in an above ground pool ?
Answer

No, this is not designed for above ground pools

Question
What pool caddy is recommended?
Answer

The one made for the Dolphin

Question
Power supply box size
Answer

I bought the cart for the cleaner. The power box fits on the back and that way it makes it completely portable to cart around. The box itself is about 12"wide x 6" tall and 4" deep.

Question
How long warranty
Answer

Mine was 3 years but not sure the model is the same

Question
I need part number 9991210assy can’t find anywhere. it is drive wheel motor. lasted only 2 years. where can i get this part.
Answer

Call support

Question
What is the size and weight of the shipping box? Thx!
Answer

Hi there I am not sure about the size of the box but I am pretty sure that it weighs 20-25 lb

Question
from seeing the reviews it appears that there is some service issues , as well as, product quality - have these issues been resolved ?
Answer

I don't have any service issues, it cleans well, easy to get the filters in and out. My problem is it will get stuck on steps and the small seating area at the other end of the pool. My other one never got stuck.

Question
Runs then stops
Answer

There’s a timer on control box for 1,2 or 3 hrs. A heads up though mine worked great the first time. Then the 2nd time it started fine I left it working came back later and it stopped working without cleaning . Started it up again and the fan in cleaner worked for a minute then died. Ended up returning it and they sent me a new different one. It’s still in the box.

Question
Is the extended warranty worth it?
Answer

Yes

Question
What is the cable replacement part number for the nautilus cc plus?
Answer

That information should be in your Qwners manual or online.

Question
Does it clean concrete in ground pool?
Answer

From years of dealing with pools, two which I currently own. I found that if the in ground pool has a rougher finish (pebble tech. finish), that the tracks will show faster wear on any of these types of these robot's.

Question
What’s your return policy?
Answer

2 yr

Question
I received my item but did not have a set of extra filter like it said. Why?
Answer

I didn’t see where it should have extra filters. 2 are in the dolphin. They are cleanable like I stated earlier. Hope this helps

Question
What is the wifi app used for if this is not a smart device?
Answer

I am not aware this robot offers any wifi apps. It cleans the pool in a ramdon pattern. It has 3 settings. And it cleans the whole 25x40x6ft pool in about 3 hours.

Question
What happens when the unit comes up to steps? Will in shut down and fall from the ladder then restart?
Answer

It climbs the steps. If it can't make it up in will just go back down. It doesn't shut off or restart. It has a cycle it cleans..then it will shut off once it's finished

Question
Can someone tell me the approximate physical dimensions of the unit? I can't find that spec anywhere on the manufacturer's site. Thanks
Answer

Question
does it clean walls?
Answer

Yes it cleans walls up to the water line. I've used it about 10 times the only thing is the track keeps coming off and I have to struggle to put it back on

Question
Does it need carry caddy to work and is it 110 or 220 voltage?
Answer

It does not need a caddy to work. The caddy is to protect the bottom roller when not in the pool. It is 110 voltage. Plugs in to a regular wall outlet or GFCI if plugged in outside.

Question
Does this have a auto shutoff if the filters get clogged?
Answer

No.

Question
does it have drive belts oris it direct drive
Answer

Hello, The tracks work off of the drive pulley which is hooked to the drive motor

Question
Put the Robot in the pool, plugged robot cable into power supply.,plugged power supply into 120v ,hit power button..nothing!! Does it need to charge?
Answer

It should of turned on. Maybe check the connector on the power unit just to make sure it is hooked up or maybe the outlet was tripped. Just a couple of ideas. Good kuck

Question
Where is it manufactured?
Answer

I am not for sure.

Question
Can the dolphin nautilus plus clean a 67ft pool? it seems that if the 60ft cord was placed in the pool midline that the cord lenght would not matter.
Answer

It should work. Our pool is 16x32 there is more then enough cord.

Question
I wonder about the maximum operating depth of this cleaner. I have 18 feet depth pool
Answer

Should work fine a the depth. It is more about the size, the cord is only so long.

Question
Does it come with a caddy?
Answer

This item does not come with the caddy. It is sold separately. I have seen a couple retailers that sell it in a 'combo' where the price was around $30 cheaper than buying separately (based on prices when I purchased mine).

Question
Will this cleaner climb and scrub walls on a kidney shaped pool?
Answer

Per mfg., this model does climb walls but does not scrub the tile line. It will work in a kidney-shaped pool; recommended for pools up to 50 ft. If you have any other questions you can also call 800-950-2210. FamilyPoolFun

Question
I have some wrinkles in my liner, will this go over them or get stuck?
Answer

It will roll over the wrinkles no problem.

Question
when i type in best cleaner for above ground this 1 comes up, now somewhere it says in ground, which is it?
Answer

It is for in ground.

Question
ceiling and floor ceramic coating 36x72 feet in size, which product you recommend for my pool. electricity needs to be 220V
Answer

Not sure what your question is to me. The Dolphin Nautilus well do the sides all the way up and out of the sides of my pool and the total bottom. It works great. Keep the cartridges clean after each cleaning and it will be ready to put right back in again the next time. The cartridges seem to clean up better if you clean them as soon as you take the Dolphin out of the water. No stains and clean to continue on for the next time. Plug this right into a regular 110 outlet. I do not have a ceramic coating in my pool so you may want to ask someone who does. Love my Dolphin. Good luck to you.

Question
what is the part number of the micro filter?
Answer

You can call dolphin customer service and they will help you for sure. Excellent customer service!

Question
Wasn’t this 500.00 last year?
Answer

nope.

Question
I purchase Nautilus cc plus on may 2.2018 the power supply stop working,I'm surprise after such a short time ,low use have to spend another 250$ . ?
Answer

Ours works just fine. Isn't it under a warranty? Check with company you purchased it from.

Question
My dog chewed on the cable. Has anyone tried repairing a cable by splicing?
Answer

No. Might think its time for a new cable.

Question
Cuantos filtros trae?
Answer

El producto vien con dos tipos de filtro incluidos.

Question
How to fix this
Answer

Not sure what you need to fix????? If yours is broke either contact the seller or you can look for a local repair shop. If you need parts you can search for Maytronics Parts on Amazon

Question
What is the guarantee?
Answer

Products do not have a guarantee-- but this Dolphin Nautilus CC Plus does come with a manufacturers backed (Maytronics) 24-month Limited Warranty!

Question
Will this cleaner work with vinal lined pools?
Answer

It will work fine with vinyl lined pools. Great investment. You'll be happy!

Question
How efficient is at cleaning leaves? We have small, skinny leaves, perhaps 20 or so per day but the basket seems small
Answer

My yard is surrounded by neighbor yards that have lots of different trees such as maples and crepe myrtles that flower and seed and leave other debris. I’m very happy with the cleaner - I open it up every 1-3 days depending on what had fallen and it collects it all including the smallest grains of sand. Has never been completely full but I empty it regularly which is very easy to do. I’d definitely buy another.

Question
Can you turn off the scrubbers
Answer

Hello . No they do not as the scrubbers turn when the machine is on , they propel the unit forward /backward. Please let me know if you need anything further. I would be happy to assist you.

Question
What is the return policy?
Answer

30 days from the seller on amazon. Which sucks

Question
How to stop unit from getting hung up on steps and ledges? Did not have this problem with M400
Answer

I have 4 rounded steps in the corner and never had it hang up more than a about a minute then it reverses or moves away when changing directions. (I still usually brush the steps before starting because it won't follow a curved step.) I have a unique ledge in the other end for a swimout that is one step and then a 10' long seat with spa jets. To run the length of the seat I need to place it at one end because it climbs up the wall unto it but either goes up again to the top or reverses and goes back down. (I brush that too) I've never seen it go on the seat and do a 90 degree turn and run the length of the seat.

Question
I am having trouble getting the cleaner to sync. The QR code will not work either.
Answer

I’m sorry, but if you’re talking about the pool clean, I don’t know anything about it. Sorry

Question
does it come with the caddy
Answer

No it does not. It is not hard to carry/move so I haven't missed having a caddy.

Question
How can i get a manual for my nautilis dolphin cc plus?
Answer

Full Product Manuals are available on the MaytronicsUS website- or from your seller! https://manuals.maytronics.com/intro?pn=99996403-PC&cust=3014

Question
What filter insert do i buy for this Dolphin Plus?
Answer

Filters come with it. If you have any other questions you can also call 800-950-2210. FamilyPoolFun

Question
Does it clean and clime walls and steps?
Answer

Yes it climbs walls but not steps. The first few times it tried to climb the steps and got stuck. It has stopped trying to climb them now which is good. I just brush down the steps before I run the pool cleaner. I am very pleased with its performance.

Question
Does this work under a Solar cover?
Answer

Yes I see no reason why it would not as long as enough line is fed underneath the cover.

Question
30'x50' vinyl lined pool with wrinkles along the bottom. Will this device clean over wrinkles and without damaging the liner due to my wrinkles?
Answer

It does clean over the wrinkles without any damage

Question
Will it pickup eucalyptus leafs? They are long 1”x1”x5”
Answer

Don’t buy this unit. Stopped working for me in one month. And the Amazon dealer would not give me a full return!

Question
How much electricity usage?
Answer

It runs off of a standard 120 volt plug in. It runs for 2-4 hours depending on the size of your pool. It uses the water to filter particles through the machine. You will use it maybe 3 times per week. The electric use is minimal. Using a pump for the same cleaning runs 4-6 hours a day and uses more watts per hour than the Dolphin.

Question
Our pool has an old polaris that is powered by a booster pump. Will this work with a booster pump?
Answer

This needs no pump at all -- totally powered by electricity i.e. self contained

Question
Hello, my dolphin nautilus cc plus only walks 10 seconds and I know someone can help me solve my problem.
Answer

There maybe something around the tracks or one of the tracks have come off.

Question
where is the serial number?
Answer

The serial number is inside of the front filter compartment. It is on a paper type label. There is another label on the warranty paperwork.

Question
Can you ship International??
Answer

Yes of course-- Just order from the Amazon fulfilled listing (shipped from Amazons warehouse) and the option for international shipping should appear!

Question
Does it pick up hair?
Answer

Yes, as long as it is submerged or on the bottom. I know this for a fact because I’ve seen hair in the filters. It works great

Question
Could you please confirm the size of the box in which is shipped? Thank you
Answer

My box was 24x24x30

Question
Will Leslies Pools repair this model Dolphin?
Answer

Repair option is available. Thank you for your interest. FamilyPoolFun 320-695-2899

Question
who can service this robot?
Answer

You can contact Maytronics directly to get your nearest service center location! Maytronics Tech Help Line 888 365-7446 770-613-5050 customer service

Question
Can this be used in a concrete pool?
Answer

Yes. If it works in a sensitive vinyl pool perfectly then concrete shouldn’t even be an issue. Also, completely worth it. You’ll save money on water from Backwashing, refilling. Just buy the thing and use it, you’ll see. :)

Question
Does it vacuum dirt?
Answer

This does vacuum dirt and is the only 'tool' that we are using to clean the bottom and sides of the pool. The filters are very fine to collect the dirt and retain without releasing back into the water.

Question
How long is the AC cord.
Answer

I have not unwrapped mine yet because I always use an extension cord with a surge protector

Question
Will this produce remove the slippery stuff at the bottom of my pool? I have an inground, indoor liner pool. Will it clean the slippery stuff?
Answer

I have an outdoor pool so it may be different. That sounds more like a problem with your chemical balance. Probably algae. I don't know if it will remove the slime or not.

Question
Can this also be used in a pool with pop ups?
Answer

My pool has pop ups and the Nautilus works fine.

Question
Where can I buy new filters for robot?
Answer

I'm not 100% certain but I believe you can go to their website to purchase filters.

Question
How does this hold up over time? Is it still working well after a year or two, or is it constantly needing to be fixed?
Answer

Unfortunately you only have 30 days to find out how it works “ in the long run”. 30 day return policy until you have to deal with the manufacturer instead of the seller. I’ve owned one for less then 8 weeks, I liked it except it’s leaving black lines in my plaster where the black rubber or black plastic is rubbing off on the pool.

Question
How can I get a Product Manual?
Answer

Contact the dealer that you purchased it from. Voted top in support, service, and warranty. Thank you for your interest, FamilyPoolFun 800-950-2210

Question
is the wifi worth the extra $50?
Answer

Hello, the Wi-Fi version allows you to operate the cleaner with your smart phone while you are home or away from your home. If this feature is not one of use to you, the Nautilus CC Plus will offer the same features with manual function directly on the power supply.

Question
How fine of particles will the filter keep? Had a pool guy dump 50 pounds of baking powder in to level out chemicals and it is all over the bottom
Answer

Pretty fine particles, I have four grandchildren ranging from 2-10 years old who play in sand and dirt then just jump in the pooland they don't clean feet before jumping in so I know they are tracking sand and dirt into the pool. The robot doesn't have any problem cleaning that.

Question
Is there an app for the iPhone?
Answer

No. Coupon Available. Thank you for your interest. FamilyPoolFun 320-695-2899

Question
I have30'x50' vinyl lined pool with wrinkles along the bottom. Will this device clean over wrinkles and without damaging the liner due to my wrinkles?
Answer

I have a 20 x 40 vinyl lined pool that has a few creases in the bottom of the liner and the cleaner cleans them and does not damage the liner. The cleaner has neutral buoyancy and only pushes down with the force generated by the jet and its suction. The rollers and brushes are soft and gentle.

Question
Do you need a extra pump to run?
Answer

No extra pump is needed. Everything is self-contained. Drop in water, plug it in to power supply, and plug into GFCI outlet. Hit power button on power supply and it's done. Clean filters after it's done (roughly 2.5 hours later). The suction is provided by an internal motor/impeller within the unit. Hope this helps

Question
We are experiencing many many scratches- I see others have posted this question, but I do not see any solutions. Can some one please help?
Answer

I have not observed any scratches. However our pool is vinyl lined.

Question
Is this model the same as the s200? If not, what is the difference?
Answer

I don't know the answer to your question.

Question
Hello. i have a 43x16 pool. do i need the 50 foot natilus cc plus or could i use the nautilus cc that has the 33 foot cord?
Answer

If your outlet is at one end of the pool, I would go with the 50-foot. If it's in the middle, you may be able to use a 33-foot cord.

Question
Why does the chart indicate that it does not do the waterline but the description says it does. Does it do the waterline?
Answer

It does the waterline

Question
itnot turn on
Answer

Question
I have a full width step leading up to a full width sun deck, will tjhis unit climb and clean both?
Answer

The Nautilus Plus is a wall and step climber with ease but it also stops, reverses and turns at any random time so you may or may not get a complete job. My N-Plus cleans about 75-80% of the pool area but never 100%! It might climb one step but not two, it might climb up a 90 degree wall one time and not the next. BTW, My next pool vacuum I buy will have an optional remote so I can clean where I want when I want. Other wise it's a good machine, easy to clean and 3 years now no problems.

Question
what is the difference between the nautilus CC and the CC plus
Answer

The plus has a longer warranty, longer cable, and two brushes.

Question
can this unit be used on vinyl pools?
Answer

It works great on our vinyl lined pool.

Question
How much time does it spend riding along the edge of the water, vs doing actual cleaning of the bottom?
Answer

It takes 3.5 hours to clean my 33,000 gallon pool, 95% of the time it's on the bottom doing its thing.

Question
How to fix the belt that keeps falling out?
Answer

It shouldn't keep falling out. Mine has a couple of times and I just put it back. I think it was cause we pushed it instead if pulling the cord to get it out of the pool. Hasn't done it lately. Call manufacturer

Question
hola ! le callo agua al control y no quiso funcionar. que puedo hacer? gracias.
Answer

La verdad que no se. Pero si es en la consola electrónica debería verla un técnico electrónico. Ojalá se arregle.

Question
Does it clean fiberglass in ground pools?
Answer

Yes it cleans fiberglass pools. If you have any other questions you can also call 800-950-2210. FamilyPoolFun

Question
Hola, me gustaría saber cuál es el peso del robot con todas sus partes incluidas y la medida de la caja en la que viene. Gracias!
Answer

Peso total 35,3 lbs; mide 16x10x16 pulgadas,

Question
How much does the cart cost?
Answer

What cart?

Question
How does it it get activated via wifi on a schedule? Doesn’t it have to be put in and taken out of the pool by a human or does it do that by itself?
Answer

It has to be taken in and out of the pool. I haven’t accessed the Wi-Fi feature since it has to be manually put in and out of the pool.

Question
Do any of the dolphin units have a waterproof controller? our hayward tiger shark recently died after 10 years and controller on this was waterproof.
Answer

No, I don't think so. The controller must located outside of pool. The length of cable is long enough. I am sorry I didn't measure it.

Question
Hello! How big is the box? I’m in Argentina and i want to understand if i can ship it with my bags. What about the electricity, voltage?
Answer

It is a fairly big box but you can definitely check it in as luggage. I would just get extra sturdy tape and tape the edges and corners really extremely well. Unsure about electricity and voltage

Question
Dies it work well in 18feet depth???
Answer

My pool is 8 ft. I see no reason why it shouldn't work just as well at 18 ft

Question
Can someone explain the advantage/disadvantage of a robotic vacuum since I always used a suction vac with a hose inside the pool.?
Answer

Advantages - 1. Uses way less electicity than your pool pump for the cleaning process. 2. Cleans better and and usually provides finer filtration than your pool filter - like double filtering. 3. Some units will clean the sides of your pool as well as the bottom. 4. It is automatic in that you put it in the pool, press the button, and walk away to do other things. Disadvantages - 1. You have another piece of machinery to maintain, though, we have found there is little maintenance between seasons. Eventually, the tracks and belts may wear and need replacing in the long run. We are on our second robotic vacuum and really like it. No hose to lug around and store; don’t have to backwash/clean pool filter - especially problematic with a paper/cartridge filter system. If you are happy with your present suction vac system, stay with it. But if you want to assign that chore to a robot and use the time to do other things, maybe have a cleaner pool than you get with the suction vac, and reduce your filter backwashes, and save a bit of electrical current, then you might try out one of the many units on the market.

Question
Does this model scrub the waterline?
Answer

It moves around the pool and walls in a random pattern. During the course of its cleaning it will generally do a few segments of my waterline tiles. I don’t think I have ever seen it do 100% in a single session but it has done the whole* pool over sequential cleanings. We have a 42 foot fiberglass pool with a tanning ledge on one end and stairs at the opposite end. The water is too shallow on the top step and top part of the tanning ledge (water less than 6”) for the unit to operate. The rest of the pool is well cared for!

Question
Can the two rollers be replaced?
Answer

I would say yes for sure, they will wear down in time, im sure

Question
what size screws needed to replace main 4 ?
Answer

Large ones

Question
Purchased, unboxed ready to use and no directions were included.
Answer

I would never purchase an "unboxed" unit.

Question
Would it work for a 60ft pool when plugging it in at different ends?
Answer

I am not 100% sure but I don't think so as it scans and then runs. It will most likely try to scan the entire pool and then run into issues at the end of the cord....but again, not 100% sure. I do know it works for my 40' pool with an L without any issues.

Question
I am searching for a pool cleaner of this type for an all tile pool. Does anyone have experience with this?
Answer

Hello, If you have a tile pool you may have to get different brushes, the one on this unit will slip, you would need to get wonder brushes which are like the white rings on this unit but are the full length of the wheel tube

Question
Will it clean the shallow end as well as the deep in end in one cycle?
Answer

Yes it will clean both deep and shallow ends during one cycle. Best money I ever spent.

Question
How many watt is this unit?
Answer

betas me

Question
Can I use it for my 20-40 liner pool
Answer

Mine is 18X40 and there is more cord so I would assume so, it probably depends on how far from the pool the power supply is mine is close.

Question
will it climb tile walls
Answer

Yes, it climbs the walls.

Question
is it suitable for mosaic tiles pool?
Answer

I would think so- I have a vinyl pool and have had no problems at all- the rollers are all soft plastic- should not be an issue

Question
Can you remove it from the pool and not drain a bunch of dirt back into the pool?
Answer

I have never had a problem like that. As far as I know the dirt is caught in the filter elements and any water that flows back in the pool is clean.

Question
Do the cleaning brushes spin independently or are they just attached to the same roller that run the tank tracks?
Answer

The tracks and cleaning brush are attached to the same rolling pin. They do not function independently of each other. Coupon cope is available to help. Thank you for your interest. FamilyPoolFun 320-695-2899

Question
my Nautilus cc plus keep throwing one of the tracks. do i just need to repace it or is there a way to tighten it?
Answer

mine is brand new so I haven't experienced this yet. I would visit the web site and use the chat to ask them. (Maytronics)

Question
Can it do stairs amd can ibuse it on fiberglass poools
Answer

It will clean stairs to an extent. I still have to brush mine like once a week. Not sure about fiberglass. The tracks are rubberized so i wouldn’t think it would cause ant damage.

Question
Why does the vedio show it cleans walls and comment say it does not?
Answer

Yes it cleans the wall. Coupon Available. Thank you for your interest. FamilyPoolFun 320-695-2899

Question
New pool startup instructions say not to use a wheeled automatic cleaner for the first 28 days. Would this be considered a wheeled cleaner?
Answer

Does not have wheels, but has"tractors" on each side. Would refrain from using, to comply with the pool manufacturer instrucitons.

Question
Does this thing vacuum up dirt and other small stuff on the bottom of thr pool or does it just capture larger items like leaves etc?
Answer

Mine vacuums dirt, sand, flakes, etc. It does a great job of cleaning the bottom of the pool. My only issue with it is how it constantly get stuck and shuts off. This device would be awesome if it wasn't for the getting stuck and turning off issue.

Question
I have an octagonal pool that has a vinyl liner. Would you recommend this pool cleaner?
Answer

Yes. Thank you for your interest. FamilyPoolFun 800-950-2210.

Question
Does it come with filters included?
Answer

Yes, spring filters for real fine particles and summer filters are included

Question
What is the energy consumption of this device?
Answer

Very Little. If you have any other question you can also call 800-950-2210. FamilyPoolFun

Question
Can I leave this in water or do I have to pull out after every clean?
Answer

You can leave it in your pool. The only thing I would suggest is cleaning the filter every couple of days depending now many days a week you run it. I like my pool very clean so I run it everyday and clean the filter every two days and place it back in the water.

Question
If it does not clean my pool, can I return it to Amazon?
Answer

You can but I can assure you that will not be the case. Whether you have suction side or pressure side cleaner, this will be much better.

Question
vinyl lining
Answer

Yes

Question
Will this unit shipped from the us operate on 50hz 240 volt ac power?
Answer

My husband is an electrician and says you need an adapter as requires 110 volts 60 hz

Question
How much does it weigh
Answer

It weighs about 20 lbs.

Question
What is the part# for the caddy used with this nautilus cc plus robotic cleaner?
Answer

Just look up the caddy on Amazon. the one the is for sale there is the one that works with this machine. I bought the basic caddy and it works fine.

Question
no power supply ?
Answer

The Dolphin has comes with a power supply box.

Question
How do you leave a review? just got one and died in two weeks. cannot get maytronics to answer the phone 20 minutes of crappy piano
Answer

Great questions ours did the same, worse purchase ever can’t get help from backyard pools, amazon or manufacture

Question
Mine is broken
Answer

Call the seller, complain to Amazon if seller doesn’t correct problem.

Question
Is this machine hard on painted cement pools? I’m finding some chipping.
Answer

I’m not sure on painted but it has taken color off of our vinyl pool liner and quit working g in less than 90 days. So I wasted $900 on a new vac that we can’t even use. The seller won’t exchange as it only gives you 30 days and manufacture has been nightmare. Wish you good luck worst purchase ever.

Question
Is this better than an Aquabot classic?
Answer

I didn't own the classic, this was the first time we purchased robot vacuum. We're really happy with it.

Question
Warranty- what is covered and for how long?
Answer

One year!! If you can get them to honor it!!

Question
Can it be used directly in Indonesia with 220 v electricity, or must be changed first?
Answer

Probably needs to be converted.

Question
What is the minimum pump hp. For this vacuum?
Answer

This is a self-contained device. It does not require an external pump. All it requires is a power source.

Question
I am unable to open and review the product manual on thefor this nautilus cc plus pool cleaner that i purchased from you october 31. can you help?
Answer

Try going to web page and downloading Manuel.

Question
If I choose to pay $43.28 for 18 months on my Amazon card, do we lose the 5% on other items we order from Amazon?
Answer

No clue there...

Question
How do you keep your power source covered? The manual says it’s not waterproof only water resistant, should be covered and off the ground.
Answer

you can not leave it out in the open, I place mine under my patio cover in a box.

Question
can this cleaner be used in salt water
Answer

Yes this can be used in a salt water pool

Question
How deep it can go? I have 6meter depth pool
Answer

I have no answer. My pool is only 6ft deep. I used this device for a few times, no more than 10, and it has already had to be returned for repair. I just got it back and will try it again this weekend. I am hoping for better results this time but at this point I don’t have a great deal of confidence in this pool cleaner.

Question
This pool cleaner can be used in above ground pool, do you have to buy additional items?
Answer

This cleaner is completely self-contained.

Question
Does the caddy come with dolphins nautilus plus. If not can it be purchased.
Answer

The caddy does not come with the order but there is one available separately for 150-200

Question
Does it climb and clean steps and potentially a tanning deck that is ~7-10 inches deep?
Answer

it tries to climb the stairs and could but the stair is to narrow and the dolphin is to big. Other than that it is great and would recommend. As far as a tanning deck is concerned I don't know about that. Best item I purchased in the last 10 years.

Question
what does the 50 ft rating mean ?
Answer

My best guess would be the range the Nautilus will travel centered around the control unit. The power cord is not 50 ft. At best it is 25 ft. Hope this helps. Very good unit.

Question
The hose is too short. Can we purchase an extension hose so that we can use the Dolphin.
Answer

My hose is long enough and I haven’t had to look into getting a longer one. I would think that an extension piece could be made, but I don’t know if it is available, you’d have to contact Hayward customer service.

Question
How long does it run per cleaning
Answer

The Nautilus CC Plus has a 2 Hour cleaning cycle.

Question
good day where can I purchase rubber bumpers for the unit? part #? thanks
Answer

Check with the manufacturer

Question
Can the power pack be left outside if it starts to rain? Waterproof?
Answer

Yes it can be left outside in rain. This product works great, is easy to use, and is worth every penny

Question
Can this be financed over a year with no interest?
Answer

Yes

Question
How long is the cord
Answer

It's at least 25 - 30 ft. long. My pool is 29ft.long. I set the power unit somewhere on the side near the center and there is more than enough cord to extend to wherever the Dolphin goes,including the 8ft. deep end. There's always some slack in it.

Question
Does this work on Above ground round pool
Answer

Yes

Question
Drained my pool after getting new pump, draining it left wrinkles in the bottom in a couple of places, will this Dolphin affect or rip those spots?
Answer

The brushes are soft and probabl won't affect the ridges at all. That being said, it may not be able to clean the area well since it wouldn't be in contact with the liner directly.

Question
How many runs is a single filter good for?
Answer

As many runs as you want, provided you clean the filters after each use also leave them apart to dry before you reassemble them (this will prevent molding). I am going on my third year on my first set and I clean a 35,000 gal pool once a week. Clearly they will simply fail at some point (tear or puncture) then you will have to replace them. In fact I think I will go ahead and order a back up set now.

Question
Would this cleaner work in the spa of our pool as well? If not, what would you suggest?
Answer

Sorry, Dolphin does not have a Spa cleaner yet. There are a few other brands you might be able to take a look at on Amazon (for Spas).

Question
If the bot can last upto 7 years, what are the user experiences with this product from years 3 - 7 regarding replacement of worn out parts?
Answer

Purchased our Nautilus in 2016 and it has been broken each time we take it out of winter storage - power supply died, currently at the manufacturer for service - covered under warranty but had to pay $110 to ship it back. Not impressed. Works well - when it works. Pretty sure there is no way this unit is going to last 7 years at this rate.

Question
Will this robot clean inground cement pools?
Answer

My pool has a vinyl liner and the soft rubber tires work well in helping it to climb the walls. If your pool surface is smooth is should work fine but roughness might limit the life of the tires. Suggest you discuss with Maytronics.

Question
does it require a special electrical extension cord for operating?
Answer

No. Plugs right into outlet. If you do not have an outlet near pool you will, of course, need to use an outdoor extension cord.

Question
Is it suitable for tiled pools ? Does it clean fine as sand?
Answer

I cannot imagine that it would not be suitable for tiled pools. The rubber "sweeper is quite pliable. Also the filters are quite fine and should filter out sand particles quite well.

Question
My dolphin nautilus plus broke down, need a recommended place for service”
Answer

Yes parts and support are available. Thank you for your interest. FamilyPoolFun 320-695-2899

Question
Will this vacuum work on a gunite pool?
Answer

Yes it should work fine. I don't have a gunite pool, but this robot along with the two surface skimmers keeps my pool sparkling clean. My pool stays open all year, and gets the leaves falling in the fall and pine and other pollens in the spring.

Question
Can you use it in a vinyl lined pool?
Answer

yes, however I found that it did not clean my pool completely. It left track marks resembling sweeper marks as you would see in carpet. I have used this cleaner numerous times and nothing changes, My pool is still dirty. I am returning it. Maybe I just received a bad cleaner.

Question
it says to not use an extension cable,,,has anyone used one?
Answer

I think the reason they say not to use an extension cord is a safety precaution to keep the control box from being pulled into the pool if the cable attached to the vacuum unit were to get tangled up. I use an extension cord all the time but just make sure the control box is secure and couldn't be dragged into the pool. This is my opinion only and there may be another reason but I always use an extension cord.

Question
Why does the price listed state $699 but pulls up $730 when placed in the cart?
Answer

It is what it is

Question
What is the replacement cable for this unit? Thx
Answer

Yes parts are available. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
What is the return policy?
Answer

You won't use the return policy because you will love it. But have you ever heard of the a to z guarantee?

Question
Hola mi dolphin nautilus cc plus dice 110-250vts. deseo confirmar que es posible usarla directamente a 220 volts?.
Answer

Si correcto! Yo la uso con 220 volts.

Question
I have a saltwater pool. Do I need to clean the saltwater off of the entire unit each time I use it (or just clean the filters)?
Answer

Just clean the filters is all that is needed

Question
Can this be used in above ground pools
Answer

Yes this will work for above ground pools. If you have any other questions you can also call 800-950-2210. FamilyPoolFun

Question
How old is the nautilus cc plus?
Answer

This model is brand new. Thank you for your interest. FamilyPoolFun 320 695 2899

Question
Can this Robotic cleaner use in Asia for AC 240V power supply?
Answer

No. Maytronics manufactures the Dolphin Nautilus CC Plus for the North American market only and requires a 120v power supply.

Question
does it able to use in malaysia?
Answer

Not sure of the question. But it works great in our pool!

Question
I have 2 questions, how does it handle sun decks , with a few steps and lastly is this a worthy upgrade over the Polaris 380?
Answer

Climbs steps and walls with no issues. I had a Polaris and it’s night and day... worth every penny, matter of fact I wish I would have done this years ago.

Question
is this the T35 model?
Answer

No. It is the CC Plus and you can onlye getmy model on the internet.

Question
Will it work on above ground pools ?
Answer

I don't know for sure -- but I would think it would work fine if the sides of the above ground pool are sturdy enough to hold the weight and movement. This does climb walls to the top and steps, and really hard clean.

Question
Why did the price go up $80??
Answer

I have no idea. Maybe is in high demand and sellers are taking advantage of this.

Question
Does it work well on a plastered pool floor?
Answer

It works great on mine.

Question
schedule 3x day? possible?
Answer

No, it’s every day, or every other day, or every 3rd day. Also you don’t need to run it 3 times a day. Once is enough, it’s very thorough.

Question
Does it handle Pin Oak leaves (heavy waxy leaves that do not compress well like Maple leaves) well?
Answer

Yes

Question
Do you have the Dolphin s300i??
Answer

Question
is this apt for 220V 50Hz?
Answer

No, the power unit requires a 120 volt grounded outlet.

Question
Will it work on above ground pools ?
Answer

This unit is designed for in ground pools. There are other cleaners that are designed for above ground pools.

Question
can you leave it in salt water pool
Answer

yes

Question
How long is the power cord?
Answer

60. Coupon Available. Thank you for your interest. FamilyPoolFun 320-695-2899

Question
Can this be used when the pool cover is on?
Answer

Maybe. When it comes up the sides, it is several inches above the water line. Same with steps. The would need to be enough clearance. You would need to open the cover enough to drop it in and to recover it. Probably need to put all the cord in the pool too.

Question
Does this have a remote control?
Answer

No, this Dolphin does not have a remote. You would have to upgrade to the Triton PS Plus, which has Bluetooth and connects to your smartphone (remote controllable).

Question
Does it use the pool suction or it's own?
Answer

It uses it's own suction.

Question
Does it come with a warrenty
Answer

Yes. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
Bought one. May have got confused by other models. Does this shut itself off and, if so, when?
Answer

I've only used it once, It does shut off by itself, it cleans about 2 hours.

Question
Is there a return fee?
Answer

Restocking fee think it’s 80 dollars

Question
Pool: pebble type finish. loosens when brushed. pump: a100ell 1 hp ao smith. any concerns using this cleaner? other suggestions? thanks
Answer

We don't have a pebble finish but the brushes seem very gentle. They are more like rubber flippers or flaps. This unit cleans our plaster finish pool very efficiently and we really like it. It will not pick up large leaves though--but we just have a random oak leaf here and there--no biggie. Also, we like that there are no hoses to flip out of the pool to spray our windows!!

Question
Can you use on concrete pool?
Answer

My pool is concrete and the robot cleans bit bottom and sides.

Question
How big is the canister , such as size/volume (i.e. 2L) ? Also will performance suffer if leaves are in the cannisters?
Answer

It has 2 equal size cartridges. They measure about 6.5"H x 10.5"W x 1.5"D. The can hold quite a bit of but if they fill with leaves it will not perform as well. A few leaves is fine but dont use it if your pools bottom is vovered in leaves wall to wall. I run mine daily, and clean cartridges every 2 or 3 days (Takes only 2 mins or so to hose them out).

Question
Can the pool handle on the nautilus swivel up or is it locked in place?
Answer

The handle, which I would call a handle/grab bar, does not swivel and is locked in place. This is one very (VERY) minor complaint that I've had with this otherwise very effective and useful robotic pool cleaner.

Question
What is included with the dolphin nauulis cc?
Answer

The cleaning unit , cord and the controller.

Question
does it come with a caddie?
Answer

No. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
Where can I order the fall filters?
Answer

Yes parts are available. Thank you for your interest. FamilyPoolFun 320-695-2899

Question
I have a pollen problem. my dolphin does not remove it from my pool water. the dolphin filters don't catch it. any suggestions?
Answer

You have to keep running it daily. It does pick it up but it is a slow process. You can also add flock to your pool and it will make the pollen easier for the dolphin to catch. Our pool is in the middle of our tree farm with over 3,000 trees and our dolphin keeps it clean!

Question
How much time will it take for the Dolphin cleaner to clean a 20 X 40 inground pool? Thank you.
Answer

Our pool is 17x35 inground and it takes about 2 hours. It does a great job, put it in the water and forget about it! We love it! Hope this helps!

Question
what is the cord length
Answer

It features CleverClean Technology which enables it to clean the floor, walls, and waterline of in-ground pools up to 50 feet in length. (the cable is 60 feet, but attached to the power supply that needs to be 10 feet from the water)!

Question
How can i get in touch with this seller? Its less than 6 months old snd doesnt run anymore.
Answer

Please contact the Maytronics Customer Care team for repair/warranty servicing at 888-365-7446 or via our website at our Contact Us link: https://www.maytronics.com/en-us/support/contact-us/

Question
Does the dolphin nautilus cc plus work on liners? Does it work in salted pools? How long is the cable?
Answer

I use mine in a salt pool. My pool is 18x36 and cable lenght is not an issue. Can't help with the liner question.

Question
How far up the wall does it go? I’m concerned it will break my tiles.
Answer

Goes right to top But I don’t see where it would break tiles

Question
Any issue if your pool as self cleaning jets that pop up / self cleaning feature
Answer

No issues, it runs right over them. If the jet is up it knocks the Dolphin off course a bit, but it recovers nicely.

Question
Does it have enough grip for total tile (mosaic) pools?
Answer

It climbs the walls and does get the tiles but designed to clean the pool not just tiles Answer is will not clean full tiles

Question
Does my ground have to be pervectly leveled for this to not get stuck and still clean correctly?
Answer

It is designed for inground pools. That said, it climbs walls and stairs so an above ground with say the middle of an 18' round 4' sides being 6' deep it wouldn't be any different than a regular pool slope. The run time is about 2 hours and the removable filters (2) are about 10"x 7" X about an average 1.5" wide each so although it has no problem picking up leaves, it's capacity is not for removing a lot of leaves.

Question
Will this climb steps
Answer

Yes this unit climbs steps.

Question
Does this have a remote control?
Answer

No. It doesn’t. Just the control panel that is mobile and hooks onto dolphin cable. This is the part that controls the on/off and scheduling cleanings.

Question
is is okay to use on a tile pool
Answer

My inbound pool has a liner so I don't know the answer to your question. I would contact the company for information.

Question
Would this be good for a 60,000 gal pool? If not what would you recommend? A different dolphin product?
Answer

It will work for any size pool. However you may need to run it several times. I have a 20,000 gallon pool and it cleans it in two hours. This means it may take up to 6 hours to fully clean yours. I would probably recommend looking for a professional version where you can set the time to clean.

Question
Does anyone know how to get rid of the black scuff marks that the Dolphin leaves on stairs and sitting shelf? Nothing seems to work to get rid of them
Answer

Try a Mr. Clean scrub pad! They are great and remove everything!

Question
I currently have a pressure side cleaner. If I replaced it with this robot, what do I do with the existing water jet socket ?
Answer

You do not need it anymore,this is electric

Question
Problems with unite pools?
Answer

Not sure what you mean by 'unite' pool. My pool has a plaster surface. Don't think the malfunction of the machine is related to my pool, but rather, a defective product. Thanks and good luck.

Question
Does the Extended warranty add on to the manufacture warranty?
Answer

Don't know. Only Amazon or Asurion can clarify this.

Question
Will this cleaner or any robotic cleaner clean a super shallow 8 inch beach area in a pool?
Answer

It goes up the side walls and also the steps of my inground pool. I am not sure if this answers your question.

Question
my pool is 60 x 30 and 12' deep. If I locate the power supply in middle of pool will this work?
Answer

The cord is 50 ft long. I t easily does my 20 X 40 8.5 deep from the end of the pool. So I would think it would. You need to make sure that where you locate it it can't be pulled into the pool

Question
is it a good idea to use 2 different kinds of filters at the same time?
Answer

Not unless you are picking up large debris. Otherwise the less dense side will allow the stuff to pass right through. Note: these are not the old thick (good) kind of filters Dolphin used to supply.

Question
Is it *really* necessary to rinse this robot off after using it? i have a saltwater agp. less maintenance, the better for me.
Answer

I have a salt system as well and mine stays in the pool 24/7. I run it 2-3 times a week and unplug it when not in use. You need to pull the robot out of the pool after a few uses to clean the debris from the filter cartridges, but other than that I know of no reason why the robot needs to be rinsed.

Question
Maytronics advertises that their units scan using echolocation like a dolphin. True? Parts diagrams and lists seem not to show such hardware.
Answer

I have seen no evidence of this. It works more or less randomly moving from one spot to the next.

Question
Why does mine keep getting stuck on the ladder?
Answer

what I did when sweeper was working I stuck a 2X4 in-between pool and sharp corners of ladder so it not get stuck between pool and ladder

Question
What is the lowest price you have seen and how much did you purchase this pool vac for?
Answer

To damn much

Question
Can this be used in salt water pool?
Answer

We’ve used one in our salt water pool for a year. The pamphlet says salt must be at a certain level

Question
Does this Dolphin clean walls and waterlines properly?
Answer

The Dolphin does climb walls ... not sure it attacks every wall completely every time. We have had continuing good experience with the total cleaning of our relatively large (33,000 gal) pool - except when a lot of leaves are in the pool. Small capacity for leaves results in several clean/re-starts.

Question
Anyone have any long term experience with this robot in a salt water chlorine generator pool? Concerned about corrosion of metal screws and parts
Answer

Just changed my pool to salt water. No problems so far. Of course I clean it every time I use it. Still very happy with this one

Question
What is the part# for the caddy used with this nautilus cc plus robotic cleaner?
Answer

Search in Amazon: B07CRPVMWT Maytronics makes the 9996098-ASSY Dolphin Universal Pro Caddy that fits the Nautilus CC Plus (Nautilus Plus)

Question
we have a small inground pool w large steps and a lot of leaves coming in - is the dolphin plus the best automatic pool cleaner for that? which one??
Answer

I have been running mine for a couple years now and I love it. It does the steps fairly well though I have to brush the corners and the top step. I doubt any cleaner would do better though. This is my third pol cleaner over the years and it is the best. I wish the would make a small one for my aquarium! If you have a lot of leaves you will need to clean it out more and perhaps run it a couple cycles. In the spring I need to run three cycles to get everything th rest of the year. Run it once each week and it does a great job.

Question
Is it able to clean a pool covered by foil?
Answer

Couple of things I see that will help you to determine this. The cord must be able to free float with the unit. If not obviously the unit will not cover the whole pool. Also this unit though some of the reviews said it would not clean the water line, it actually does on my pool. So it will breach the water line by a 1/4 of the unit length.

Question
My pool is ten feet deep. Will this cleaner go that deep?
Answer

personally i feel the Dolphin CC Nautilus Plus will easily clean your 10 ft pool. It comes with 50 feet of cord that should have no problem with your pool. Mine is 8.5 feet deep and it has not even come close to ever using the entire cord. Hope this helps, this is an amazing cleaner you will not believe how your pool will look even after the first use.

Question
Can this replace a pool cleaning company? Or if I purchase this do I also need someone to come clean my pool on a regular basis?
Answer

I don’t have a pool cleaning company. This robotic cleaner does a great job in 2 hours. If it’s really dirty I double the time. I had a Polaris 380 before and it ran every day. I usually clean the pool (20’x40’) every other day. It cleans most of the tile also. I don’t leave it in the pool. I bought a caddy to store it —out of the sun. I clean the filters each time or every other time I really like it and am happy I switched.

Question
What is the depth this pool sweep will go?
Answer

This will work for inground pools. Thank you for your questions. FamilyPoolFun 320-695-2899

Question
size of pool
Answer

I have a 30,000 gallon pool. This robot is amazing.

Question
My pool has small stones in the deep end. Will it pick those up?
Answer

Curious where the "small stones" are coming from? If they are bigger than 1", I would say no, as the two suction inputs on the bottom are 1" x 5" - anything smaller, I would say yes. My Dolfin works very well and picks up EVERYTHING in my pool, so I would think that it would depending on how big the "small stones" are. Just make sure that you clean the cartridge filters after each use to keep unit working as it was designed to.

Question
how long is the warrantee when you buy from Amazon?
Answer

Hello, the warranty is 24 months

Question
Is this a electric cleaner?
Answer

YES. The cleaner Plugs into 120V. source & transforms it down to 12 or so volts to run the motor. It is a breeze to clean and it light to handle. They have made several improvements over the years on their models. We really like & recommend it having had several other machines from the same company.

Question
Will this work for a commercial pool? We have three pools that need cleaned.
Answer

It is electric, have to have a place to plug the base in. the cord that goes to the cleaner is about 30' long. Having said all that I have had mine for a full season and it is AWESOME!!! I highly recommend it.. My pool is 14 X 28 an has about 15' extra cord that I do not have to use...

Question
How many rollers does it have?
Answer

Four rollers. Two in front two in the rear,

Question
What is the dolphin nautilus cc’s vacuum capability in GPM?
Answer

Cc is 4000 cc plus is 4500

Question
Our vinal liner has wrinkles. Will the Dolphin get stuck?
Answer

We have 2 wrinkles or creases in our liner due to the liner lifting from rain water underneath and have not had any issues using this cleaner. I love this thing. Saves a lot of time and is very efficient. Not the greatest on algae as I have had to use a brush to remove the algae, but otherwise would highly recommend.

Question
can you have a vinyl pool liner
Answer

Yes. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
Anyone find step-by-step Online instructions on how to swap out the Brushes or disassemble the unit? The Maytronics Web Site is USELESS.
Answer

Tim I'm sorry I don't have that model

Question
Do I need other type of brushes, due to the coating type of my pool being ceramic tiles, just to be sure it won't damage the tile?l
Answer

No. The rubber pieces are very pliable and soft. It’s gentle.

Question
IS the handle and construction sturdy... For instance the handle when lifting out of water can it handle the weight?
Answer

The handles are strong but, it gets heavy. Even when you quickly turn it upside down to help minimize the debris that falls out of it, there's still always crap that falls out as its lifted out of the pool.

Question
Does this have four wheel drive?
Answer

This is a cleaner with tracks. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
How well does this vacuum pick up leaves in the fall? Is there a bag attachment?
Answer

We have small leaves where we are in Florida, not like up North. However, the Dolphin does an excellent job picking up leaves and debris. It vacuums everything thru the two ports on the bottom and gets lodged/caught in each of the filter baskets. No bag attachment.

Question
What’s the warranty of this item? What’s the difference of the warranty selling as well?
Answer

warranty is 2 years "limited" and i got the extension as well which is 3 years same and man. so if the parts themselves break will be covered on price. but watch out for "inspection fee" authorized repair places will charge to just look at it with warranty. price isnt fixed by company and mine is $75

Question
does it clean concrete pool walls 9 feet deep?
Answer

I don’t know about nine feet, however a large portion of my pool is seven feet and it scrubs them all the way past the waterline.

Question
Does the Nautilus plus spill dirty water in the pool the way the standard does when removing it from the pool?
Answer

Some debris does come out when removing the Dolphin. That is my only complaint about the system. The unit comes with two sets of filters and I am using the finest or smallest opening filter. The unit removes most of the dirt and other items including leaves. I have a Labrador that swims in my pool so I am not sure how much dirt is missed and how much is from my dog cooling off. Bottom line is I would purchase again and regretting not purchasing sooner as I had a older unit that was not near as efficient.

Question
Do they leave water in system that needs to be drained if so how to drain it
Answer

Just pull the unit out of the pool when it's done, set it on the side of the pool and the water will drain out itself, you pull the 2 filters out and clean them and put it back together and put it away until next time. Very easy, I love mine !

Question
How does this product perform with magnolia leaves?
Answer

Im not sure. I don’t have magnolia tree in my yard. But it does pick up some small leaves.

Question
what is difference in nautilus and nautilus plus
Answer

Price.... Can't tell you but the plus is the bomb...

Question
Does it come with the pool hose?
Answer

Does not need the a hose. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
Good afternoon, does this vacuum works with vinyl pools ?
Answer

I don’t know. My pool is gunite.

Question
It scans the pool, but how does the unit steer itself? Or does it just meander?
Answer

Thank you for your question regarding smart navigation. For the initial portion of the cycle (20 minutes on most residential Dolphin robots), the Dolphin will be collecting data to use in its scanning algorithm calculations. It does this by measuring the time it takes to travel from each wall of the pool to each other wall, climbing from the floor to the surface with greater frequency, and otherwise detecting any obstacles it may encounter in its path. The Dolphin then takes these measurements and uses them to calculate the best, most efficient route to cover the pool's entire surface area over the length of its cycle time. After the cycle is complete, the Dolphin robot automatically shuts itself off. Its important to note that this process of learning and calculation occurs every time the Dolphin starts its cycle; it doesn't "remember" the pool's shape or dimension from the previous cleaning. This is so that the Dolphin is able to determine the most efficient cleaning path each time, regardless of water conditions and the point where you placed your Dolphin in the pool.

Question
I bought this pool cleaner and i have bought 2 battery packs now i have to replace the hose. what hose do i buy and i need a manual to take it apart?
Answer

Contact Maytronics customer services for their assistance.

Question
How do you plug in to the power supply box? The directions are not clear.
Answer

You have to match up the cord from the Dolphin to the black plug on the power box. You have to unscrew the cover on the outlet on the power box first. Hit the power button and it will start.

Question
Can this unit clean 72x26 ft pool in one cycle?
Answer

We have a much smaller pool (18x36), but I don't believe it would ever get your pool cleaned in 1 cycle. Also, you would need to set your control base along the outside center of your pool or the cord would not be long enough. We do love the cleaner though.

Question
my cord keeps tangling does anyone else have this problem? thank you!
Answer

Many machines of this type advise that care be taken while storing the chord. Try to avoid wrapping it tightly around something or leaving it for too long a time in the same position. Clearly, at start-up season the chord will be coming from long term storage and has more of a chance to tangle during use. Dolphin chords are thicker than other machines I've owned and thus in my experience less likely to tangle. I have not had tangle problems. One idea: store the chord in the sun which will keep it more supple. Good luck!

Question
Does the app show the temperature of the pool? I just set it up and looks like it should have the temperature on Home Screen but mine doesn’t show.
Answer

No mine doesn’t

Question
Maybe a silly question; but if this comes with its own power source does that mean I dont have to get an additional motor for it?
Answer

The power source is a control box that you plug into a wall outlet (preferably a GFI protected one). The control box is connected to a long umbilical that is hard wired into the unit. It is amazingly simple to use, and does an amazing job of cleaning the pool. Even if you think the pool surfaces are clean, one run with this puppy produces a lot of stuff you don't see.

Question
Nautilus won’t turn on after only five months. I’ve tried different outlets and have cleaned it multiple times. On/off button won’t work. Suggestions?
Answer

I have not run into this problem yet. Will let you know if I do

Question
Can it be used when opening pool
Answer

That is the first thing I do after the tarp is pulled off. Throw machine in pool let it start cleaning while I fill up the pool and balance it out. Love this thing.

Question
Why does this just leave dirt tracks all over our pool? The reviews seem good so wondering if we have it setup wrong somehow??
Answer

Mine doesn't leave track's on bottom of pool. Ours came set up ready. All I had to do was plug it into power supply box and into outlet. We don't have a liner. Just cement . Might call customer service and ask them. Or call local pool store.

Question
What is the difference between the power supply blue or green button?
Answer

The Dolphin Nautilus Plus has only blue light - buttons. Push the on/off on the left and a row of 3 blue lights comes on. To run just one time, ad hoc, push the panel button once.

Question
what size are the replacement screws?
Answer

Not really

Question
it says nautilus plus can clean the waterline. how well does it do it?
Answer

It does a good job on all areas for of the pool for us. We closed the pool yesterday, October 5, and it looked cyrstal clear from top to bottom, all leaves, all algae, all dirt gone. We had run the nautilus through 2 full cycles before covering the pool. We really like this vacuum.

Question
How do you find the pin for the Bluetooth
Answer

I do not use bluetooth

Question
does it clean stairs
Answer

Some stairs yes, some stairs no. It depends on the geometry of their stairs, however they have been known to climb and clean the steps. If you have any other questions you can also call 800-950-2210. FamilyPooFun

Question
i have a DX4 with the bag filter what is the micro differance between the bag and the fine and ultra fine filters on this unit?
Answer

The size of particles the system is able to capture

Question
does it clean fiberglass pools?
Answer

Yes. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
Is this pool cleaner design to stay in the pool 24/7?
Answer

I leave mine in 24/7...BUT, I MAKE SURE that I clean it (which is very easy) BEFORE I engage it by pressing a button

Question
Why is there a 20% or even 50% re-stocking fee for unused robot? I bought one and it gets stuck on the steps. I want to return it but it is now used.
Answer

IDK probably an easy way to get shipping back

Question
My cleaner that i bought 18 months ago has stopped working. It is under the 2 yr assurance. Does anyone know how i can contact the seller "Dolphin" ?
Answer

Maytronics customers service is 888-DOLPHIN.

Question
Can i use this in my pool and then my attached spa or will it only map (learn) one pool?
Answer

It will only scan and learn one. If you need more questions answered you can call 800-950-2210. FamilyPoolFun

Question
can this cleaner be used on a beach entry pool?
Answer

Yes. Thank you for the inquiry. Coupon Available. FamilyPoolFun 320-695-2899

Question
Will it work with my dolphin app
Answer

No. Coupon available. Voted Top in service, warranty and support. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
Funciona para limpiar el alga
Answer

Es como una vacuum de alberca. Limpia toda la tierra y basura de abajo pero no para filtrar el agua. Funciona increíblemente

Question
What is the shipping box size of this product?
Answer

The dimensions are below: 21.50x17.75x12.75. Coupon Available. If you need more assistance we can help you. Voted top in service and support. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
Does this model have an out of water sensor?
Answer

no!!

Question
Does this device support a power source of 220 Volts?
Answer

At our home - the unit runs off 110.

Question
Does the Plus come with 2 sets of filters?
Answer

It has 2 of the same double sided filters in the unit. It does not have extras. Cleaning them right now.

Question
This cleaner scratched my fiberglass pool on the ledge the very first time out. Anyone had that problem?
Answer

We have found this pool cleaner to be pretty aggressive in its ability to climb the walls of our fiberglass in-ground pool. We have not seen an scratching of our the fiberglass, but have had one or two small edge tiles (1inch x 2 inch) pulled off. These we were able to reinstall with some underwater adhesive. We cannot directly blame the robotic cleaner as they may have been loose in any case. Lastly, it seems to me that the plastics of the robotic cleaner are not as hard as the fiberglass of the pool, so I am surprised that it is the source of the maring of the ledge.

Question
Can it be used with any pool surface ? Marcite ?
Answer

Yes. This can be used on a Marcite pool

Question
how many watts does the power unit consumes ?
Answer

I just know it costs cents to operate!

Question
yes hi does this work for and inground pool that has a liner?
Answer

Yes it works great with an inground pool with a liner!

Question
How well does it filter out fine particles? What micron does it filter down too?
Answer

The screen-like filter cartridge set is the Spring-Filter set, for larger particle/debris (for Spring-Cleaning, Pool Opening or any larger particle/debris uses). The fabric-like filter cartridge set is the UltraFine set, and is used for finer particles, as your experience shows! (often the UltraFine are used as "everyday" filters, but that will depend upon your circumstances!)

Question
where is the nearrest service center, sarasota florida?
Answer

I do not know the answer.

Question
Will this pick up leaves and bigger debris?
Answer

Yes, we have on occasion very large leaves collect in our pool. It has no problem picking up any debris.

Question
I just got my robot, it seems like the light on the power supply not working, the robots was working good but i dont knew if i need to replace it
Answer

It did not clean my pool. It just moved all the dirt around. Did not pick it up at all.

Question
what is the actual length of the cable? 30 ft or 50 ft ? if it is not 50 ft can it be replaced with longer cable such as 50 ft or even 60 ft?
Answer

Not sure of the exact length of the cable but I have a 27 ft long by 16 ft wide pool and I have plenty of cable left. It may be 50 ft.

Question
can it be used in vinyl pool?
Answer

Yes, it can. bit nevera try. My pool os concrete.

Question
does it have to be plugged into an outle" how long is the power cord?
Answer

Yes. It has to be plugged into a electrical outlet to power the unit. The power cord for the control unit is 3-4 feet and the power cord to the unit is 30-40 feet long and covers my 20' x 40' pool completely.

Question
Can you leave it in the pool or do you have to take it out everytime you use it?
Answer

You should try to take it out of the pool more often than you leave in the pool. Over time the chlorine will effect the robots longevity if it is consistently in the pool.

Question
Is the cable raccoon-proof?
Answer

I do not know for sure, but doubt that it is raccoon-proof. The cord is sturdy, but any animal with sharp teeth that intends to chew is probably going to succeed.

Question
How to connect power supply to the vacuum
Answer

Unscrew the black cap on the left of the power box. It is attached to the power box by a clear, short plastic line. Take the end of the cord that is attached to the vacuum. Insert it into the side of the power box. Be sure to line up the notches. Screw in the power cord.

Question
How long is the power cord?
Answer

About 6 feet

Question
hola me podran decir cuanto pesa el dolphin nautilus cc plus y cal es la diferencia con el nautilus
Answer

34lbs. Thank you for your interest. FamilyPoolFun 320-695-2899

Question
My Dolphin is leaving sand at the bottom. Any suggestions?
Answer

The 2 panel filters might need to be cleaned

Question
can it be used in vinyl pool?
Answer

If you mean vinyl liner - yes. I have an inground pool with vinyl liner and it has worked very well. I have only used it a few times but it for sure is more effective than me vacuuming it by hand. Not to mention time saving , more energy efficient and less taxing on my filter.

Question
how does this handle leaves on the bottom when opening in the spring?
Answer

Depends on how many leaves, in the east coast, the first several times I run the machine it fills up with leaves, sand, gunk and worms. After about three or four times, the filter is usually only about 15 percent full for the rest of the year. So it really depends on how big your pool is and how many leaves u have otherwise it’s great at picking it up

Question
Can this be delivered to Toronto Canada , Free?
Answer

No. The best way to ship internationally is to find the Amazon FBA offer (offered by us and fulfilled by Amazon, which ships from Amazon warehouse, shipping handled by Amazon itself)- It won't be free, but will use Amazon shipping rates which are the the best internationally!

Question
Will this cleaner work on a pool with an infinty edge?
Answer

This cleaner climbs walls, travels all along top edge of pool, it will never leave the water, it needs water to move, so I would say yes

Question
If you have dirt on the bottom of your pool how does this pick it up?
Answer

YES!! It does a very good job of this. Please know that the size of the filters is not large - thus for any sizable amount of dirt - 2 "runs" of the Dolphin may be desired.

Question
I noticed that when i pulled the robot from the pool, debris came out. I thought that wouldn't happen with this robot. Is this something to expect?
Answer

I have read other people say that. I have never had that happen. I pull out the filters after every use and completely wash them off and rinse out the robot. The filters are usually pretty dirty. I rinse off the robot just to get any residual chlorine of the machine. The robot is itself is never dirty. Just hoping by rinsing off the chemicals it will help last longer. Then I store it upside down so the rubber rollers don't go flat. When I pull it out of the pool, I pull the roboi out of the pool by the handle and pull it straight out right side up. Hope this helps.

Question
Will lots of loose pebbles as result of older pebble tech pool jam the unit?
Answer

Doesn’t pick small pebbles at. I don’t recommend this cleaner. Screen technology inside is hard to clean and lousy for leaves.

Question
What is the power 110 or 220
Answer

110. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
How can I cancel this order?
Answer

its worth every penny! not at all

Question
Does it pick up leaves well or should I go with one with the large basket?
Answer

Mine picks up leaves real well. Even big ones! It comes with 2 baskets in it. I do recommend, however, buying some fine dirt/silt screens for it as well. The ones that come with it don't work well with fine dirt or sand but you can find some third party fine dirt/sand filters for it pretty easily on Amazon. I have a large oak tree than hangs over my pool and this thing works great for a once a day run to clean the pool. The only thing I ever do to my pool to vacuum it is brush all the dirt off the benches (I have a fiberglass pool) and let the robot vacuum up the rest. Its fantastic!

Question
I've noticed "ultra fine" filters p/n 9991432-R4 are sold. Are these to replace the "fine" filters that come with the unit? Or are they even finer?
Answer

They are the same filters. Somewhere along the line either merchants started calling the Fine filter "Ultra Fine" or one of the product specialist at Maytronics listed them as "Ultra Fine" in the parts book. Either way, there are really only 2 different types of filters: 1. Coarse Screen Style 2. Pleated Fine Style. And one other FYI, the Nautilus Plus comes with both sets! Hope that helps! Cheerio, PoolZoom.com

Question
Does it climb 90 degree walls?
Answer

I have a kidney shaped pool and it climbs the sides very well. It’s not good on the steps. The debris tends to congregate at the bottom of the steps in the corners by the wall and it does not clean that area very well, but I could never do it with the manual cleaner either. I still have to move the bits into the middle by hand. Other than that this robot is a vast improvement to doing it myself.

Question
If pulling out of water using the power cord, what's the warranty and sturdiness on the power cord? The Polaris I am replacing warns against this.
Answer

You GENTLY pull the cord until the unit is close enough to the edge of the pool to be grabbed by the handle. NEVER pull it out of the water by the cord. When it is full of water it's heavy and that will surely rip at the cord. Among other things it's a really good way to electrocute someone. It's a sturdy cord and I occasionally use it to pull the unit into different areas of the pool but never out of the pool.

Question
does it clean waterline?
Answer

Sort of, but not really. Nonetheless, the vacuum is easy to use, energy efficient, and does a good job.

Question
It says full pool scanning. It learns your pool shape. If you unplug it does it have to relearn again once its plugged back in ?
Answer

Hello, Yes, each time you put the unit in the water it rescans your pool, this is so if you move into a new place with a different pool you can use the same cleaner on that pool

Question
How long is the cord from the power outlet to the GFI?
Answer

The Dolphin doesn't have a GFI. You should plug into a GFI plug. The cord on the cleaner is about eight feet.

Question
Power supply box missing bottom part
Answer

Call supplier and also Amazon and let them know you want a replacement.

Question
How much debris can be collected?
Answer

There are two small baskets that together hold a good amount of debris. If you have a large number of leaves, I would suggest more frequent basket changes.

Question
Does it work well in max 18feet depth? My pool's max depth is 18feet
Answer

I don't know but you would have to consider the overall length of the pool and the distance down to make sure that it is not over the 50 ft. cable that it has.

Question
Which extenntion cord should i buy
Answer

Unsure of the question but, the Dolphin needs 110/120 volts AC supplied to the controller. The controller is connected to the vacuum/cleaner via a 50 foot, strong, cable that can be disconnected at the controller. As for an extension cord to get power to the controller I would think most any 110 extension would work. I would favor the higher gauge extension cords. 12 gauge would be my choice. I would be happy to message directly or send pictures if need be.

Question
If this unit comes to a sharp corner, will it reverse (like a Polaris pool sweep) or will it have to be freed up manually?
Answer

It does not have to be freed up manually at all.

Question
Does this vacuum operate with a hose inside the pool or just an electrical cord?
Answer

This ... Robot... does not use a vacuum hose, as it is independent of the pools filter system and pump. All the debris is captured by the 4 removable Filter Cartridges (which are normally hosed down lightly to remove the collected debris/silt etc). The Nautilus CC Plus, as well as all Robotic Cleaners, are operating on DC voltage power cord from a Power Supply located at least 6-10 feet from the edge of the pool, which in turn uses GFCI outlets-- (very, very safe!)

Question
Will this cleaner work under the pool cover?
Answer

Yes. I have used it and I have not had problems, but my cover is of those that are fixed out of the water, not inside.

Question
Whats the difference between the plus and the Nautilus?
Answer

Not sure. I have the Nautilus

Question
Do you have to use a GFI outlet like it recommends or is it okay to use a regular outlet?
Answer

If u have an electric outlet outside, I hope it is gfi. The difference between a gfi and regular outlet is that when a gfi outlet gets wet, it will automatically shut off and not damage the circuit. That is why gfi is required in all bathrooms and kitchens. Otherwise the outlet is an outlet whether it's 15 or 20 amp. If the outlet is far from the pool, then it doesn't have to be a gfi outlet. My outlet is close to the pool but it never gets wet unless the sprinklers are on. The answer to your question though is no, it doesn't have to be gfi outlet.

Question
I have purchased this unit and I love it, but the stock filters do not capture pollen. Are there finer filters available to purchase separately?
Answer

Mine catches pollen

Question
Does this have a UK plug?
Answer

If I understand the question - no it doesn't. It has the standard U.S. grounded three prong with one leg polarized and the bottom one for the ground pin. Since it is used in water our U.L. requires that it be grounded. Hope that helps, Jim

Question
Where do I find the serial number on the nautilus cc plus dolphin?
Answer

Sorry, I have never had the need to search for it.

Question
I have a above ground 27’ x 54” was wondering if this will work? Every says in ground but not sure what matters if inground or above ground?
Answer

It shouldn't matter whether the pool is in ground or above ground. My pool is inground and this cleaner does a great job!

Question
Will.this unit work in india. the critical issue is the motor frequency as in usa frequency is 60 hertz and india its 50hertz same as uk.
Answer

I live in Thailand we have 220 V 50 Hrz and my Nautilus imported from the US works great

Question
Does original vacuum warranty cover shipping like the extended warranty does?
Answer

No

Question
Can I control this by plugging it into a Smart Plug?
Answer

Yes, it could be controlled that way, but the smart plug would need to be "hot" for at least 2 hours because that's the approx. duration of the cleaning cycle.

Question
will it remove sand ?
Answer

If you use the fine mesh filter (included in SOME bundles) it will successfully remove sand. The standard filter captures large granular debris, but not fine sand.

Question
Mine is not able to hold fine algae particles. Is there any filer for it or hacks to catch alge ?
Answer

We haven't figured it out. It doesn't do anything, we are having a real issue with algae. We want to return the thing. The company will not contact us, even after several emails and phone calls. Now we have passed the deadline through Amazon so we are going through our credit card company.

Question
We do not have any sort of pool sweep and are novices at how these work.....does it plug into electricity? ... does it pick up leaves ? or just dirt
Answer

Yes there is a control box that plugs into an outlet. It isn't very long so I have an extension cord for it. I don't get any big leaves in our pool just small ones and it cleans them up no problem.

Question
Can I use this in my 18x33 above ground pool? It holds 17,000 gallons of water.
Answer

My pool is 20x40 in-ground so I cannot compare but I see no reason why not. IF you haven't bought it yet, be SURE and compare with other brands. This unit was a replacement for my 12 yr. old Dolphin which I LOVED (unfortunately died), but it is NOT the same quality nor does it do nearly as good a job as the older unit. I am looking at buying a Polaris to replace this year old (at least for me) mistake. I have heavy pollen problems and the newer filters are not nearly as dense as I need. If you are only picking up large items (leaves, etc.) this should work for you.

Question
How do you troubleshoot this? I have one that's not working and it doesn't appear that any local pool shops work on these.
Answer

It's why I bought the extended warranty. I think this is an item you use for a couple three years and get a new one.

Question
How long is the power cord
Answer

Depends on which power cord you mean. The cord between power supply and the outlet is about 8 feet. The cord going to the robot from the power supply is about 30 feet long.

Question
will this product work in australia
Answer

Do you have a 120 outlet? Is so, yes. Best way to clean a pool.

Question
My Dolphin does not pick the dirt it just shoots it out the top. Is there a better filter for it?
Answer

The filters that came with mine works perfect. Did you take the filter holders out of the unit and checked that they are seated down between the side slides all the way down, also when you’re check that make sure the locks on the top of the filter holders are locked. I’m sorry that I can’t give you any other advice.

Question
Can anyone explain why an item that is this expensive only has a 30 day warranty? If the Mfg. doesn't have much faith in the product, why should I?
Answer

Probably because the people selling it on Amazon are just a reseller, not the maker even tho it looks as if they’re the actual company. When you register for a Maytronics warranty it is for 3 years.

Question
Are there any international Maintainence centers?
Answer

What do u mean? You clean it you service it if it breaks down it’s done unless you can find somebody to fix it

Question
I see where some people say this is not designed for a pool with a liner. What does the manufacturer say.
Answer

Yes it is designed for a pool. If you have any other questions you can call 800-950-2210. FamilyPoolFun

Question
which is the cable length?
Answer

The cable is 60 ft. If you have any other questions you can also call 800-950-2210. FamilyPoolFun

Question
Is this the 2018 model? What is the detailed warranty?
Answer

I believe it is a 2017 model, not sure on the detailed warranty. But, i use it once a week, have not had any issues with it. I have owned it for 10 months.

Question
How often do you need to change cartridges
Answer

Hi Lisa, I am not really sure. My husband does all of the pool work. We got ours last summer and to my knowledge, he has not changed the cartridge. I guess that would depend on if there was a lot of grass and leaves in your pool. I can tell you this, it was MONEY well spent!!

Question
can the transformer be left out in the elements, such as rain showers or does it have to be taken in and not used.
Answer

Nothing formal in the instructions, only to not leave the transformer in standing water. Well sealed, I would not be concerned about it getting wet. They do call out to not leave in the sun though. Btw, the separate cart works well and has attachment point for transformer. Sean

Question
Anyone have experience with using the warrenty for a repair? I'd like to hear how that went.
Answer

We have not had any trouble with ours. But we only use 6 months per year. Sorry

Question
Do you need the caddy?
Answer

The Dolphin is not supposed to be stored upright, as it could damage the rubber rollers, and should be stored upside down. The caddy resolves this. It is also relatively heavy, so even though the caddy is not necessary, I purchased it pretty quickly. It was well worth it.

Question
Need replaced power supply. Ordered one but it wasn’t compatible please tell me which one fits
Answer

My dolphin stopped working this week only after 2 years. I only use it intermittently as I live in Michigan. I had a Tiger Shark for 13 years and never had issues with it.

Question
does this vaccum up algae
Answer

No it did not vacuum up and remove the algae for me at all. Even when the algae is dead on the bottom of the pool, all the cleaner does is suck it up then spit it back out the top. The filters apparently aren't fine enough to capture and hold the algae. And that's with trying with flocculant too. I see other old reviews from 2017 saying it does but not any recent reviews so maybe the model changed? So far it's just been a very expensive, time consuming leaf rake.

Question
Would this work for an intex ultra frame above ground pool?
Answer

Don't think it would be the best choice for that type of pool. The way it works through suction, moving from floor to wall might not be effective in getting the job done.

Question
My Dolphin is leaving sand at the bottom. Any suggestions for?
Answer

Two questions come to mind when answering this question. 1. How long has it been since you changed the filter screens. If they have any tears or the mesh is stretched this could be why 2. There is a fan impellor in the unit that forces water through the unit and creates a suction. Check the blades - it will still work if one of the impellors (blades) is broken, but may not create enough suction to pick up the sand. If this is the case - you tube it and order the fan from amazon. Should be an easy do it yourself fix if the unit is'nt still under warranty. We have this model and though it is new it will pick up sand. Not sure what will be the case when it has some age on it, but we moved to the dolphin from the tiger shark because it cleans better, covers the pool better (Mapping) . We used the tiger shark for 10 years.

Question
Do you have a filter bag for leaves for the dolphin nautilus cc plus? we have this model but the filter bags don’t do a great job picking up leaves.
Answer

No filter bag, Allot get trapped in the chamber. maybe you should youtube it

Question
Which Natulis is best with concrete inground pools
Answer

This vacuum works very well in my in ground pool. We had a Hayward before and this one is much better

Question
How does it clean large leaves, in small amounts?
Answer

I think it would do just fine with large leaves in small amounts. I don't have direct knowledge of this, but mine has been fine with any and all leaves.

Question
Does the app tell you temperature of pool?
Answer

Nope

Question
Is this cleaner for inground pools only or will it work on above ground pools as well? Mine is 18' X 32 Liner Oval. Thank you!
Answer

it is just a vacuum. it doesn't know the difference from above ground vs in ground pool

Question
used twice but only runs in one speed. it doesn't run in 2 and 3 modes.
Answer

This model only has one mode/speed. It should do your pool had 2 1/2 hours. I have a 20 x 40 pool does a wonderful job. I believe modes two and three are the frequency of cleaning cycles per week not the speed of the device

Question
how is the dolphin 30 pool cleaner rated ?
Answer

I checked on the web and looked at several sites and the CC Plus was always the best choice. Other Dolphin cleaners were all rated highly

Question
Can it be set to vacuum the bottom only?
Answer

No, but it is by far the best pool vac that I have ever owned in twenty five years. I would definitely buy again. It operates off of electricity, so why would you want it to only vacuum the bottom?

Question
What is the code for book discounts for prime day?
Answer

yes

Question
We have a lined saltwater pool - Would this be the best product? We are new to caring for a pool, is there any other pieces we need to purchase for t
Answer

My pool is a salt water pool as well but it's not a lined one... But I think this would work perfect... All I can tell you is that I love this pool cleaner ... It's fast and does a great job

Question
How do you use the weekly timer setting? (Only included on the 2017 power supplies)?
Answer

No. Pointless features in my opinion. I use the pool cleaner about twice a week and that is more than adequate unless you have a lot of leaves dropping in the pool in your area

Question
We have a bean shaped pool with a relatively steep deep end. Will this work?
Answer

I see no reason why it wouldn't work. the cleaner works very well.

Question
I have owned this pool cleaner for four months. one of the drive tracks came off its sprockets. has this happened to you? how do i put it back?
Answer

Never happened to me

Question
Which is the finner filter with the plus model, the pleated or the fine screen
Answer

The pleated screen is the ultra fine. If you have any other questions, you can also call 800-950-2210. FamilyPoolFun

Question
How the stop my cc plus from getting stuck on stairs
Answer

Correct and it works well..

Question
does the cord swivel
Answer

And by the way - we love this cleaner! It does work great!

Question
Did anyone else's come with flattened rollers (the white parts at either end of the grey scrubbers in front and back)?
Answer

This may happen during shipping and/or storage. Usually the rollers will expand once the cleaner is in use. If they do not, the customer should contact Maytronics to see if it might be a warranty issue. If you need more help with questions you can also call 800-950-2210. FamilyPoolFun

Question
Where is this product made?
Answer

usa

Question
Can this dolphin nautilus cc plus sell & deliver to malaysia?
Answer

Have no idea. This is a question for the seller,

Question
how does # times clean week help if you shouldn't keep in the pool? Or will it start if outside pool and go into it?
Answer

We keep ours in the pool, unless we are swimming. But then when we are done I put it back in. It has three different settings for cleaning. I have mine on setting #2 which is every other day for a two hour clean. All you do is leave it in the pool and it starts itself, and shuts down when done. This is a great machine. Wish I would have bought years ago. Well worth the price tag.

Question
How close to the pool does your electrical outlet need to be to the pool for an 18x35 pool
Answer

Our pool is 14 x 32 and the outlet is 20' away from the pool's edge. WE LOVE THIS THING!

Question
does it have a cart to move it around?
Answer

It does not have a cart.

Question
the plug of the wire is 2 pins or 3 pins
Answer

If you mean the plug that goes in the wall it's has 3 pin.

Question
How can I get operation instruction on the S300?
Answer

$300???

Question
The last bullet of the description of the Nautilus Plus states that "Dolphin Nautilus Plus Updated with Weekly Timer". Did anyone receive it?
Answer

Just bought mine a little over 2 months ago and it did not come with a timer. It shuts off by itself after about 2 1/2 hours. I will say it is the best little gadget I have ever purchased for our pool. Works awesome.

Question
Why did the cleaner come with a 2 prong plug when the charger only accepts a 4 prong?
Answer

You make need to turn it. Mine didn’t look like it fit either I had to keep turning it to get it in like a puzzle piece and it works fine.

Question
Does this model work well with fiberglass and on curves, ledges, and small steps?
Answer

Don’t know about fiberglass. Curves well but small steps so, so.

Question
Is this model remote controlled
Answer

This Dolphin Nautilus Plus is not controlled by a hand held nor a Bluetooth Remote Control. However- it does come with a weekly timer upgraded power supply that allows you to pre-program from a choice of 3 differing schedules for a week at a time. After that week simply press reset for the next week.

Question
To be clear, there is a 2 year warranty. Correct? Also, is there a copy of the warranty with the product?
Answer

We went onto the Nautilus website to register and you can get a link to download the warranty. They also give you a # to keep for your records and can refer to your product warranty from there.

Question
I see one star reviews arguing the product leaves marks all over the pool has this been looked into??
Answer

I've used this cleaner for a few months now, and it leaves no marks whatsoever. My pool has a vinyl liner.

Question
Are there screw replacements ?Is there a parts number?
Answer

I am sure company has replacements

Question
Qué voltaje de electricidad tiene? Solo 110 o el rango 110 a 240? Cuál es el peso y las dimensiones de la caja?
Answer

It is 110. Thank you for your interest. FamilyPoolFun 320-695-2899

Question
Will this unit shipped from the us operate on 50hz 240 volt ac power?
Answer

No. If you have any other questions, you can also call 800-950-2210. FamilyPoolFun

Question
Does this unit have a swivel cord?
Answer

What do you mean by swivel chord? It moves all around the pool. Does a fantastic job!

Question
I bought this pool cleaner for my mom for Christmas, it starts cleaning then it spits all the dirty stuff back into the pool, what could be wrong?
Answer

It sounds like the filters are not properly seated. Make sure the slot in the filter fits over the intake slot in the bottom of the cleaner

Question
will this work for a 10x25 meter pool?
Answer

25 meters is 80 feet..... no residential Robotic Cleaner is appropriate. Nautilus Plus comes with a 60 foot cord and will be good for a 50 foot pool! - Please contact us, or someone about what might work for that big of a pool!

Question
The intake slot looks very small... can it pick up leaves?
Answer

yes. my leaves are small tho. not like a maple leaf

Question
I purchased this model because it would cycle cleaning days. I can not get mine to work?
Answer

On the power supply there are 3 options, labeled (1), (2), and (3). When you power on the Dolphin if you make no selections, then it defaults to one cleaning. Power on and press (1) to schedule a daily cleaning. (2) schedule cleaning for every other day. (3) schedules once a week. I believe these are correct, though I may have them backwards.

Question
does it come fully equipped, with cabel, timer,.. or just a robot?
Answer

It comes with everything! It even comes with 2 filters, the regular one and the one for really fine particles. We love this vacuum!!! I highly recommend it!

Question
Where can I find a suitable filter for this cleaner?
Answer

Y-201-3202 is a great filter for this cleaner. If you have any other questions, you can also call 800-950-2210. FamilyPoolFun

Question
Do we need to use this with booster pump? my current cleaner is used with polaris pb4-60 booster pump that takes lots of electricity.
Answer

This is just "plug and play (clean). We have not noticed any increase in the electric bill - the cleaner is in the pool generally 2 / 3 times a week (more in the spring) Good investment for us.

Question
leaf capacity?
Answer

You need to get the bulk of the leaves out of your pool before use. However it holds quite a few.

Question
Does this unit work remotely with the app?
Answer

No it is not blue tooth.

Question
does it clean algae
Answer

No it does not clean the algae. I tried several times to vacuum dead algae on the bottom but it just sucks it up and spits it back out the top, and back into the pool. I've run it 4 consecutive times trying to get the dead algae off the bottom and every time it just ends up clouding up the pool, then just settles back on the bottom. Very disappointed. It's an expensive, over-priced leaf rake.

Question
Does this one have the issue of the other one always doing wheelies?
Answer

I received mine about 6 weeks ago and use it daily. I’ve never saw the one I have doing “wheelies”.

Question
Where can i purchase replacement tracks?
Answer

There are several online sites, including Amazon.

Question
I have a nautilus cc plus and 2 of 4 white gasket things on the wheels have broke Can they replaced
Answer

If you're talking about the climbing rings, you can get them on Amazon and there are YouTube videos on how to replace them. Climbing rings:

Question
Does this have a remote control?
Answer

No. Coupon Available. Thank you for your interest. FamilyPoolFun 320-695-2899

Question
When will this ship?
Answer

I got mon in about a week. It doesn't come from Amazon.

Question
Does the unit have to be disconnected after each use?
Answer

It doesn't have to be disconnected. Matter of fact, I leave mine in the pool most of the time and have it cycle for cleaning during the week.

Question
Stopped working after a few months. Powers up nothing blocking impeller, and filters are clean. What is wrong?
Answer

Yes

Question
Will this robot be able to pick up all the dead insects & millipedes from the bottom of the pool?
Answer

This robot will pick up anything at the bottom of your pool, without a doubt this is the very best pool cleaner you will ever own.

Question
Whats the point of scheduling (ie,, every other day) if you suppose to take it out of pool after a cleaning?
Answer

You are correct. I do take mine out of the pool after every cleaning, so I do not use the scheduled cleaning option.

Question
Where do the chlorine levels need to be to use the robot?
Answer

Any level. Coupon Available. Thank you for your interest. FamilyPoolFun 800-950-2210

Question
Can you set a timer on the dolphIN.?
Answer

The Dolphin Nautilus CC Plus has an option on the Power Supply to set it to run 1, 2, or 3 times a week. Not a timer, per se, but you can set it every week to run automatically (be sure to empty filters if your pool has significant debris however!

Question
Will this hurt my irregularly shaped vinyl liner pool?...need cleaner safe for my liner.
Answer

I don't think it will. I just bought mine 2 weeks ago and have not used it yet. Also I have an irregular shaped pool but it is gunnite. Check with the manufacturer (Dolphin) to be sure.

Question
Can this be used for an in ground salt water pool with a vinyl liner? Saw some reviews on other Dolphin cleaners where pool liners were destroyed.
Answer

We use ours in an in-ground, vinyl liner, salt water pool and love it! We haven’t had any problems with it so far. We only use once a week or as needed. I feel it was a great purchase and wish we had purchased it before now

Question
How does this thing work on a schedule? Do you have to leave it in the pool or does it automatically enter/exit?
Answer

No scheduling. It has a manual controller power supply box. You have a choice between 1, 2, or 3 hours of run time. You can leave it in you pool, but I would suggest being careful to not interrupt it during cleaning or accidentally braking it. And no, it's not a true robot, it doesn't exit or enter your pool on its own. You half to pick it up out the pool or drop it down in. It can only sense debri in water due to it sensor laser mapping program. Everything is manual human labor, except clean your dirt pool.

Question
Does it come with regular and fine filters?
Answer

Purchased March 2021 and it only comes with the regular filters. The fine filters are NOT included

Question
Anybody can explain why it can climb and stick to the wall without falling down?
Answer

Because of the pressure from water being pumped out the top

Question
Purchased on amazon with the seller being backyard pool superstore and can't find any information about the summer rebate. is there one?
Answer

This is news to me. Sorry, but I can't help you.

Question
do you have to pull it out of the water every time or it can stay in the water constantly?
Answer

I leave ours in the water all the time except when I take it out to clean it. We've had it for 3 years with no problems.

Question
Can you use it for above ground pool 32x16?
Answer

This is for in-ground pools only.

Question
Buenas noches. De cuantos Watts debe ser el transformador para usarlo von 220 vols?
Answer

No lo compres, el mío duró solo un mes y se murió

Question
How many filter options are available and which ones come with the unit?
Answer

It comes with two fine filters and you can reorder fine or extra fine separately when it comes time for a replacement. Our first few cleanings the filters were packed with so much dirt. They rinse off very clean with he hose. Once you're in your regular maintenence schedule, the filters will be only about a quarter full

Question
Is there an extended $18.00 warranty
Answer

I did not get an extended warranty. I think they offer some extended warranty when you check out if you buy one.

Question
Can this get a whole above ground pool including the walls?
Answer

Question
we have a 20 x 40 underground pool. It has a drop in liner. Will this damage a drop in liner?
Answer

I have a very similar pool and it's never done any damage. I even have two small patches covering small holes and it glides over them w/o a problem. My one disappointment is that it does not vacuum pollen well,which is my biggest problem,living near woods and open fields. Otherwise it does a good job on the bigger stuff.

Question
How long will this last? i had the triton and the motor died after 2 years. i'm very hesitant to purchase a dolphin again.
Answer

I just purchased mine. I understand how you feel. I live in New England so only use it a few months a year. I had a polaris previously, wasn't ywith it's cleaning and lasted 2 years.

Question
At what water temperatures is this cleaner rates for?